Installation Technician

AT&T

AT&T Installation Technician installing broadband, Wi-Fi, and voice services at customer homes and businesses. Troubleshooting connectivity while delivering best-in-class service.

Posted 9/3/2026full-timeMontgomery • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently and managing physical demands of the role, including lifting and climbing.

Highest-signal resume keywords

Broadband InstallationWi-Fi ActivationCustomer ServiceValid State Driver’s LicenseHigh School Diploma or GED

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cable IdentificationLadder SafetyProblem SolvingService ActivationLine Installation

Soft Skills

Independent WorkFlexibilityCustomer Interaction

Industry Keywords

High-Speed BroadbandVoice ServicesEmergency CalloutsOvertime AvailabilityPhysical Labor

About the role

Key responsibilities & impact

Install and activate high-speed broadband, Wi-Fi, and voice services at customer homes and businesses
Work independently as a trusted expert
Install new lines and climb ladders as needed
Plug in and activate Wi-Fi networks
Solve customer problems and deliver best-in-class service
Connect customers to essential services and technology

Requirements

What you’ll need

Work a flexible schedule, including evenings and weekends
Possess a valid state driver’s license
Lift and move up to 60 lbs
Weigh less than 325 lbs. for ladder safety
Work in small spaces or aloft up to 28 ft.
Be available for overtime, emergency callouts and holiday work
Identify wire and cable colors
Qualify on pre-employment assessments
Have a High School Diploma or GED

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Extensive training
Ongoing paid training