Aramark

Manager

• The Assistant Technical Service Manager will be responsible for coordinating schedules, ensuring everything runs smoothly and efficiently while on-site.
• This person will also host safety moments, reinforcing our commitment to a safe working environment and implementing processes to prevent any injuries.
• Additionally, this role involves scheduling time with on-site managers to capture space using LiDAR technology and asset inventory of facilities maintainable assets.
• The successful candidate will also manage and deploy Aramark's IoT technology, ensuring we stay at the forefront of innovation.
• Regular updates to the Aramark Space and Asset Inventory Program will be essential to keep our records current and accurate.

Assistant Technical Manager

Vice President

• Responsible for the overall operation of a major contracted-services account normally generating $80M+ in revenue
• Accountable for galvanizing a team under a common growth and operations platform, driving improvement in operational efficiency, revenue, margin and client retention for each account
• Ensure the organization is delivering operational excellence while identifying innovative and creative services and solutions to expand on clients' requirements
• Develop and maintain the overall strategy, priorities and direction for operations within the area
• Manage all facets of the area including sales, finance, human resources, and customer service including full P&L accountability
• Drive new sales growth within existing client base
• Deliver exceptional customer service to clients
• Develop short- and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner
• Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward, and coaching techniques
• Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance
• Partner with business unit leaders and other key stakeholders to inspire change and implement new business processes.

Operations

• Responsible for the overall operation of a major contracted-services account normally generating $80M+ in revenue
• Drive new sales growth within existing client base and ensure exceptional customer service
• Develop short- and long-term operational strategies in partnership with senior team members
• Lead and manage a motivated team through strong communication and coaching techniques
• Maintain relationships with partner group in functional areas including Sales, HR, Finance, and Compliance
• Inspire change and implement new business processes with business unit leaders and stakeholders

VP Operations – Site

• Manage all facets of the area including sales, finance, human resources, and customer service including full P&L accountability
• Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients
• Develop short- and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner
• Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward, and coaching techniques
• Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance
• Partner with the business unit leaders and other key stakeholders to inspire change and implement new business processes

Administrative Assistant

• Provides critical clerical and operational support to ensure seamless event execution and efficient functioning.
• Manages the flow of information between clients, conference services managers, and internal departments like housekeeping and food and beverage.
• Assist with creating and distributing BEOs, group resumes, internal communication flyers for associate events, and event reader boards.
• Acts as the first point of contact for event inquiries (both virtually and in-person), responding to leads and arranging appointments for the managers.
• Coordinates room setups, AV needs, and specialized vendor requests.
• Assists with on-site needs to include providing coverage for the conference services team during high-activity periods.
• Manages office phone line and voicemail, processes invoices, and maintains organized filing systems as well as a welcoming presence at the Conference Services desk.

Conference Services Administrative Assistant

• Support daily kitchen operations to a high standard, ensuring compliance with food safety, hygiene regulations, and company policies
• Assist in menu planning to ensure variety, innovation, and adherence to budgeted profit margins
• Maintain high standards in food quality, presentation, and service
• Manage food orders and deliveries, ensuring approved suppliers are used and quality standards are met
• Ensure HACCP procedures and food safety records are properly implemented and maintained
• Contribute to stock control, staff training, kitchen cleanliness, and safety
• Collaborate with the Head Chef on hazard reviews and maintain strong communication with staff and clients
• Uphold company dress code and assist with any reasonable tasks related to kitchen operations

Chef Manager

• Provide senior leadership and oversight across all assigned locations, ensuring safe, efficient, and consistent service delivery
• Set clear expectations for operational standards while supporting site teams with hands-on leadership and coaching
• Conduct regular site visits, audits, and performance reviews to ensure contract compliance and service consistency
• Ensure full adherence to all Aramark programs, policies, and operating standards
• Ensure compliance with food safety and sanitation programs, health and safety requirements, purchasing standards, and brand standards
• Hold site leaders accountable for accurate execution of Aramark systems, reporting, and controls
• Identify gaps in compliance or execution and implement corrective action plans as required
• Serve as a senior point of contact for key clients, building trust through responsiveness, consistency, and results
• Support and lead CBRs, QBRs, audits, and renewal discussions
• Proactively identify risks, opportunities, and service enhancements to strengthen client relationships and retention
• Own financial performance across the portfolio, including revenue growth, labour management, food cost control, and contribution targets
• Review and analyze financial statements, forecasts, and variance reports and ensure timely corrective actions
• Partner with Finance and site leaders to ensure disciplined financial execution and sustainable results
• Lead, coach, and develop a multi-site management team, building bench strength and succession plans
• Ensure consistent performance management, engagement, and accountability across all locations
• Support talent development and internal promotion through structured coaching and feedback
• Champion a safety-first culture across all sites
• Ensure compliance with all client, provincial, and Aramark safety standards and reporting requirements
• Address incidents, risks, and audit findings promptly and effectively
• Act as a delegate for the District Manager when required
• Support mobilizations, renovations, and operational transitions
• Contribute to district initiatives related to growth, compliance, people development, and operational excellence

Multi Site General Manager

• The Camp Manager will be responsible for the development of the operational team and hourly employees.
• The Camp Manager will interact daily with the client and the client’s employees.
• This individual will be focused on ensuring operational excellence.
• Plan, manage, and oversee multiple contracted services for a single client while meeting operational and financial objectives, client expectations, and customer needs.
• Ensure the safe delivery of high-quality culinary and hospitality services in a remote environment.
• Accountable for fiscal management, including operational forecasts, food and labor targets, and cost controls.
• Motivate, train, and supervise hourly staff and supervisors on key programs such as Customer Service, Culinary Excellence, and Waste Management.

Camp Manager

IT Support

• Provide strategic direction and day-to-day oversight for Food and Facilities operations across multiple locations.
• Translate Aramark strategy and client objectives into executable operational plans.
• Ensure continuity of operations through effective scheduling, coverage planning, and leadership presence across sites.
• Act as the senior Aramark operational representative for assigned sites.
• Coach, mentor, and develop on-site leaders to ensure strong performance and leadership depth.

Dual Service Multi Unit Manager

Director

• Provide culinary leadership, expertise, and vision for the region.
• Support execution to meet and exceed guest experience, operating, and financial goals.
• Recruit and train culinary and food production staff.
• Collaborate with marketing to innovate programs.
• Develop a safety culture in the work environment.
• Ensure regional quality and consistency adherence.
• Oversee profit and loss for regional programs.

Regional Culinary Director

• Oversee all day-to-day camp operations, including guest accommodations and dining services.
• Coordinate with the High Sierra Camps Operations Manager to order supplies ensuring timely delivery by mule and proper storage at the camp.
• Manage the camp's commercial kitchen, ensuring preparation of hot breakfasts and dinners for guests, packed lunches, and meals for staff.
• Ensure all kitchen operations follow food safety guidelines and ServSafe standards.
• Ensure the camp meets all health and safety standards, as well as park service regulations, in preparation for public health and park service inspections.
• Oversee staff scheduling to ensure coverage for all shifts.
• Develop and implement camp schedules to ensure that guests have access to meals and support as needed.
• Oversee housekeeping and custodial services, ensuring that guest accommodations, kitchen facilities, and common areas are kept clean, organized, and well-maintained to a high standard.
• Provide exceptional guest service by addressing any concerns or requests promptly and professionally.
• Ensure that all guests experience a memorable wilderness stay by providing basic information about camp activities and the surrounding natural environment.
• Handle guest feedback and ensure a high standard of satisfaction throughout the camp season.
• Monitor and enforce safety protocols, including fire safety, wilderness preparedness, and first aid, keeping safety as the top priority in the backcountry environment.
• Promote Leave No Trace principles, educating staff and guests on sustainable practices.
• Maintain the camp’s cleanliness and ensure it is in harmony with the surrounding natural environment.
• Oversee cost control and ensure efficient use of resources throughout the camp, including food, supplies, and staffing.
• Ensure the camp meets all public health standards, park service regulations, and operational protocols in preparation for inspections by relevant authorities.
• Abide by the Collective Bargaining Agreement (CBA) with the employee union, ensuring that all staffing, scheduling, and operational practices comply with union guidelines.
• Track inventory, supplies, and equipment for the camp.
• Foster a positive and collaborative work environment for the camp staff.
• Provide ongoing training and development opportunities to improve staff performance and ensure exceptional service.
• Accurately track hours for all staff and submit payroll on time.
• Conduct performance evaluations and provide feedback for continuous improvement.
• Hold teams accountable to Aramark and Yosemite’s policies and procedures.
• Work independently with minimal supervision, handling all camp duties and challenges autonomously while maintaining a high ethical standard.
• Be prepared to manage emergencies and guest needs at any time, staying vigilant and proactive in ensuring camp operations run smoothly.

Operations Manager – High Sierra Camps

• responsible for the overall operation of a major contracted-services account generating $80M+ in revenue
• galvanizing a team under a common growth and operations platform
• drive improvement in operational efficiency, revenue, margin and client retention
• ensure the organization is delivering operational excellence
• identifying innovative services and solutions to expand on clients' requirements
• develop and maintain the overall strategy, priorities and direction for operations

Director of Hospitality

• Oversee all day-to-day camp operations, including guest accommodations and dining services.
• Coordinate with the High Sierra Camps Operations Manager to order supplies ensuring timely delivery by mule and proper storage at the camp.
• Manage the camp's commercial kitchen, ensuring preparation of hot breakfasts and dinners for guests, packed lunches, and meals for staff.
• Ensure all kitchen operations follow food safety guidelines and ServSafe standards.
• Ensure the camp meets all health and safety standards, as well as park service regulations, in preparation for public health and park service inspections.
• Oversee staff scheduling to ensure coverage for all shifts Develop and implement camp schedules to ensure that guests have access to meals and support as needed.
• Oversee housekeeping and custodial services, ensuring that guest accommodations, kitchen facilities, and common areas are kept clean, organized, and well-maintained to a high standard.
• Provide exceptional guest service by addressing any concerns or requests promptly and professionally.
• Ensure that all guests experience a memorable wilderness stay by providing basic information about camp activities and the surrounding natural environment.
• Handle guest feedback and ensure a high standard of satisfaction throughout the camp season.
• Monitor and enforce safety protocols, including fire safety, wilderness preparedness, and first aid, keeping safety as the top priority in the backcountry environment.
• Promote Leave No Trace principles, educating staff and guests on sustainable practices.
• Maintain the camp’s cleanliness and ensure it is in harmony with the surrounding natural environment.
• Oversee cost control and ensure efficient use of resources throughout the camp, including food, supplies, and staffing.
• Ensure the camp meets all public health standards, park service regulations, and operational protocols in preparation for inspections by relevant authorities.
• Abide by the Collective Bargaining Agreement (CBA) with the employee union, ensuring that all staffing, scheduling, and operational practices comply with union guidelines.
• Track inventory, supplies, and equipment for the camp.
• Foster a positive and collaborative work environment for the camp staff.
• Provide ongoing training and development opportunities to improve staff performance and ensure exceptional service.
• Accurately track hours for all staff and submit payroll on time.
• Conduct performance evaluations and provide feedback for continuous improvement.
• Hold teams accountable to Aramark and Yosemite’s policies and procedures.
• Work independently with minimal supervision, handling all camp duties and challenges autonomously while maintaining a high ethical standard.
• Be prepared to manage emergencies and guest needs at any time, staying vigilant and proactive in ensuring camp operations run smoothly.
• As the camp is in a remote backcountry location, the manager must be flexible, resourceful, and capable of solving problems on the spot.

High Sierra Camp Manager – Glen Aulin

Human Resources

• Manage full cycle recruiting for hourly front line associates and pre and post hire activities for salaried employees
• Conduct intake meetings with hiring managers, create and post requisitions, source and screen candidates, schedule interviews, extend verbal and written offers.
• Schedule and facilitate orientation and trainings
• Monitor applicant flow and requisition activity in the ATS (SAP SuccessFactors), identifying opportunities for recruitment marketing strategies
• Coordinate and attend job fairs and virtual and in person hiring events
• Support HR generalist functions as needed throughout the system
• Talent management, recruitment & retention, and employee engagement
• Counsels employees relative to transfers, promotions, terminations, exit interviews and various work items
• Ensures compliance with all federal, state and local laws concerning human resources
• In conjunction with senior human resource staff, may respond to charges of discrimination. Conducts investigations and attends hearings.
• Assists in the development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual.
• Participates in developing department goals, objectives and systems.
• Maintains affirmative action program; maintain other records, reports and logs. Maintains HR Information system records and completes reports from database.
• Advises leadership on progressive discipline, Monitors LOA, workers compensation and unemployment.
• Performs other related duties as required and assigned.

Human Resources Manager

• Manage all facets of the area including sales, finance, human resources, and customer service including full P&L accountability
• Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients
• Develop short- and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner
• Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward, and coaching techniques
• Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance
• Partner with the business unit leaders and other key stakeholders to inspire change and implement new business processes.

Assistant Technical Manager

Vice President

VP Operations – Site

VP Operations – Site

Conference Services Administrative Assistant

Chef Manager

Multi Site General Manager

Camp Manager

Dual Service Multi Unit Manager

Regional Culinary Director

Operations Manager – High Sierra Camps

Director of Hospitality

High Sierra Camp Manager – Glen Aulin

Human Resources Manager

VP Operations, Food