General Manager

Aramark

General Manager managing multiple contracted services for a client at Pikes Peak. Leading a team to provide operational expertise and ensure client satisfaction in a dynamic environment.

Posted 7/14/2026full-timeColorado Springs • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational management, financial oversight, and team leadership within dynamic environments, ensuring compliance with contract requirements and safety standards while fostering strong stakeholder relationships.

Highest-signal resume keywords

Leadership ExperienceFinancial AcumenOperational EfficiencyClient Relationship ManagementSafety Standards Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementForecastingLabor PlanningRetail OptimizationOperational Program Implementation

Soft Skills

Interpersonal SkillsTeam LeadershipCommunication Skills

Certifications & Qualifications

Bachelor’s Degree in HospitalityBachelor’s Degree in BusinessBachelor’s Degree in Facilities

Industry Keywords

HospitalityTourismMulti Unit OperationsConcession Contract RequirementsHigh Altitude Environment

About the role

Key responsibilities & impact

Lead a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Ensure seamless execution of guest services in a dynamic environment with extreme weather, seasonal fluctuations, and high visitation.
Serve as the primary onsite leader ensuring alignment with client priorities, contract requirements, and community expectations.
Maintain strong relationships with local stakeholders including City of Colorado Springs, tourism partners, and mountain operations teams.
Build, develop, and lead a diverse management team capable of operating in a remote, high altitude environment.
Champion a culture of safety, hospitality, and operational excellence.
Oversee budgeting, forecasting, labor planning, and financial controls for all Pikes Peak operations.
Interpret and execute concession contract requirements, identifying opportunities to improve service delivery and operational efficiency. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Requirements

What you’ll need

Bachelor’s degree in Hospitality, Business, Facilities, or related field (preferred).
5+ years of leadership experience in retail, hospitality, tourism, or multi unit operations; mountain or remote site experience strongly preferred.
Proven ability to lead through managers and large seasonal teams.
Strong financial acumen and experience managing multi million dollar budgets.
Exceptional interpersonal and client relationship skills.
Ability to operate effectively in a fast changing, weather impacted environment.
Experience with product sales strategies, retail optimization, and operational program implementation.

Benefits

Comp & perks

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.