Assistant Hospitality Services Manager

Aramark

Assistant Hospitality Services Manager leading operations in food and housekeeping services at Aramark. Ensuring high standards of care in a Senior living environment with effective team management.

Posted 7/15/2026full-timeKamloops • 🇨🇦 CanadaJuniorMid-Level💰 CA$53,045 - CA$65,776 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in food service operations, housekeeping, and resident care within a senior living environment, ensuring compliance with safety standards and effective communication with residents and staff. Proficient in managing audits, employee performance, and fostering a positive service culture.

Highest-signal resume keywords

Food Safety CertificationHealthcare ExperienceUnionized Environment ExperienceManagement DiplomaCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Food Management AuditsHousekeeping AuditsLaundry AuditsResident Satisfaction SurveysEmployee Performance ManagementLight LiftingSchedulingPayroll Management

Soft Skills

Problem SolvingTeam LeadershipCustomer ServiceFlexibilityAdaptability

Tools & Technologies

E4WWordExcelOutlook

Certifications & Qualifications

Advanced Food Safety CertificationFirst Aid Certification

Industry Keywords

Senior LivingCatering FunctionsTotal Quality ManagementAccreditationPIR Audits

About the role

Key responsibilities & impact

Responsible for the operation of food services, housekeeping, and resident laundry in a Senior living environment
Leads preparation and delivery of resident and client catered functions
Performs monthly Food Safe and Food Management Audits on a timely manner
Collect weekly Resident Satisfaction Survey
Perform monthly Housekeeping and Laundry Audits
Participates in Monthly Resident Council Meetings
Contributes to the Social Club, Total Quality Management, Business Planning, Capital Equipment requirements and recommendations
Prepares for and participates in PIR audits, Accommodation Standards, Accreditation, and Alberta Facility reviews
Attends ARAMARK meetings and functions
Performs/delegates all work in accordance with Client and ARAMARK policies and procedures
Participates in Human Resources functions, including recruiting, training, coaching, scheduling, payroll, and employee performance management
Ensure all invoices are posted in E4W
Leads daily pre-shift huddles with the team
Displays polite, spirit-of-service attitude towards customers and co-workers.
Proactively resolve resident, family, and employee concerns and complaints with focus on follow up and appropriate resolution.
Report and upload all employee injuries and near misses with focus on recommendations for prevention of future incidents to Global Metrics Monitor (GMM)

Requirements

What you’ll need

Excellent communication skills both verbal and written.
Must have the ability to communicate effectively with residents, clients, staff, and co-workers.
Must have the physical capabilities required for light lifting and frequent walking
Must be flexible and adapt easily to changes in schedule, work assignments and environment.
Minimum 2-year College Diploma with a Management, Hotel/Restaurant or Dietetic specialty, or 5 years related experience
Advanced Food Safety Certification
2 years minimum experience in a unionized environment
Previous Experience Required 2 years minimum experience in a Healthcare environment.
First Aid Certification is an asset
Word, Excel and Outlook knowledge is required

Benefits

Comp & perks

Three weeks of paid vacation for all new salaried hires
3 personal/flex days dedicated to your mental health and well-being
Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark
Access Aramark’s Employee Assistance Program for confidential resources and support
Be part of our Employee Resource Groups (ERGs), where we celebrate diversity
Enjoy discounts on everyday products and services
Benefit from Educational Assistance to support your growth
Clear career path planning and development opportunities
Commit to providing a safe, healthy, and positive work environment