AMN Healthcare

Full-stack Engineer

• Develops full-stack Software as a service (SaaS) applications using a variety of server, web, and mobile technologies.
• Works within a SCRUM agile process with two-week sprints.
• Participates in regular stand-up meetings, planning sessions, and other collaborative meetings.
• Engages with stakeholders to understand business objectives and deliver robust solutions that meet our customers’ needs and surpass their expectations.
• Contributes to all aspects of the development process: planning and estimation, writing code, creating automated tests, maintaining Continuous integration(CI) builds and environments, deploying solutions, and supporting production systems.
• Collaborates with the team to build effective user interfaces and highly engaging user experiences.
• Maintains and increases proficiency in all relevant technologies by means of peer education, self-study, and training, if offered.

Product Engineer

Manager

• Provide direct day-to-day management, scheduling, workload assignment, and performance oversight for oncology documentation consultants.
• Ensure client satisfaction through proactive communication, issue resolution, and consistent delivery of high-quality work product.
• Monitor and enforce compliance with RCS quality programs, regulatory requirements, and client-specific standards.

Manager, Oncology Documentation Workforce

Social Media Manager

• Developing, executing, and optimizing a multi‑channel social media strategy that strengthens brand awareness, drives engagement, and supports organizational goals.
• Managing day‑to‑day content creation, scheduling, analytics, and community engagement across TikTok, LinkedIn, Instagram, and other emerging platforms.
• Implementing strategic expertise across website project management, display advertising, job board management, email marketing, search engine optimization, search engine marketing, and social media.
• Maintaining expertise in content, usability, architecture, development, and design for all types of digital projects and mobile sites/apps.

Senior Specialist, Social Media

Project Manager

• Provide analytical and operational support across project intake, portfolio tracking, and governance processes
• Support data-driven insights that enable effective technology execution and informed decision-making across the IT organization

Summer Associate, Project Coordinator, Technology PMO

Business Intelligence Analyst

• Provides an outstanding opportunity with an innovative company within the Healthcare industry
• Helps providers find the right people and apply staffing forecasting tools to optimize healthcare professionals
• Works with motivated team members who value and take pride in their work

Summer Associate – Reporting Analyst I

Program Manager

• Maintain and assist the expansion of Managed Services Program (MSP) client relationships
• Review and interpret contractual terms
• Build and submit reports to communicate activity and strategy development
• Participate in developing and communicating customized Business Reviews to clients
• Communicate strategic account management information
• Achieve annual revenue goals
• Identify, analyze, interpret, and present trends relevant to the business

Onsite Program Manager

Account Manager

• Helps to set expectations with clients regarding accounts and outcomes.
• Guides and consults clients on standard methodologies.
• Communicates efficiently with the Recruiting Team through weekly huddles for updates on candidate status.
• Leads the final qualification of candidates provided by recruiters and may include interviewing candidates.
• Commits to communicating any candidate status changes to recruiters within 24-hrs.
• Reports weekly activity to clients.
• Owns responsibility for account success

Account Manager II

Customer Support

• Provides assistance and support on AMN's products and services
• Offers solutions to complex issues, troubleshooting, and assists with requirements gathering and client implementation
• Helps increase user adoption and creates Raving Fans among health professionals
• Handles product or service issues via phone and email
• Clarifies customer needs, determines causes of issues, and selects best solutions
• Accurately records issues and responses through Salesforce technology
• Maintains customer records by updating account information in various systems
• Meets and maintains acceptable performance levels on KPIs

Customer Support Representative

Business Development Rep

• Support the cultivation of strategic client relationships by providing timely and high-quality service to clients.
• Assist in identifying partner targets to increase revenue opportunities and introduce new service lines.
• Become knowledgeable about the service offered and provide support as needed to all accounts.
• Assist in managing the sales pipeline to ensure adequate resources are available as volume grows.
• Help drive volume/growth to achieve performance targets through demand generation and placement execution.
• Build relationships with third-party entities in support of the company's goals.
• Assist in growing market share for AMN service offerings.

Director of Business Development

Product Designer

• Design, develop, and implement innovative learning experiences across formats: eLearning, vILT, microlearning, job aids, and performance support tools.
• Lead the design, development, and optimization of digital guidance and in-app experiences using WalkMe, including Smart Walk-Thrus, Tooltips, Launchers, ShoutOuts, and Surveys.
• Create holistic learner experience, including emotional and cognitive engagements.
• Collaborate with subject matter experts and process owners to understand system workflows and identify opportunities for digital enablement through WalkMe.
• Conduct learning and performance needs assessments and translate findings into targeted learning strategies and adoption journeys.
• Crafts end-to-end learning journeys that are engaging, human-centered, and meaningful.
• Apply adult learning principles, design thinking behavioral science, and UX best practices to create human-centered learning experiences for long term retention.
• Partner with IT and platform owners to ensure WalkMe solutions align with system updates, change management efforts, and business goals.
• Manage content deployment via learning platforms (LMS/LXP) and track learner engagement, adoption metrics, and performance outcomes.
• Evaluate and iterate on learning and WalkMe experiences based on feedback, analytics, and business impact.
• Stay current on learning technology trends, digital adoption platforms (DAPs), and design innovations to continuously improve the learner and user experience.

Senior Learning Experience Designer

Legal Assistant

• Process subpoenas and requests for employment records.
• Preparation assistance, including developing content for and designing, specialized and company-wide training and other legal presentations including compliance presentations.
• Support AMN's corporate compliance & ethics function, aid initiatives to promote the company’s culture of ethics, maintain legal and compliance sections of AMN policies website.
• Organize and coordinate compliance committee meetings and compliance-related training and deadlines for targeted employees.
• Respond to questions regarding compliance deadlines and responsibilities.
• Intake and triage of legal claims and drafting of correspondence.
• Manage electronic billing system for outside counsel.
• Perform a variety of administrative and confidential duties in support of corporate attorneys.

Legal Assistant – Subpoenas

Operations

• Maintain candidate profiles of pipeline OGP International clinicians
• Ensure profile information is accurate and current
• Monitor Healthcare Professional database

Operations Coordinator

Recruitment

• Meet daily and weekly metrics to consistently grow the clinician network and retain the clinicians that are currently working on a travel assignment.
• Plan a prospecting and marketing strategy using the AMN's proprietary applicant tracking system, to contact as many potential nurses as possible via phone and email.
• Ensure the AMN's proprietary applicant tracking system is updated and has accurate candidate information such as contact information, qualifications, quality services documentation, and the individual's selling points.
• Consult with clinicians on their current situation and ideal situation, probing for unspoken needs to build trust and keep candidates engaged throughout the recruitment process.
• Qualifies clinicians' likelihood to book a travel assignment according to licensure, availability, skills, and potential fit to determine the best match for the job.
• Articulates plans of action that address clinicians' career needs by educating them on future opportunities, market conditions, and realistic timelines to show how traveling can best meet their long-term professional expectations.
• Discuss and negotiate compensation to build a competitive compensation package.
• Present candidate information to Account Managers to interview and fill current client openings.

Recruiter

• Crafts and maintains contracts for Healthcare Professionals by collecting contract approvals
• Verifies documentation, processes & verifies placements, and modifies contracts
• Collaborates with the sales team to ensure compliance, minimize risk and liability, and improve revenue and customer satisfaction
• Coordinates with legal on all service agreement documentation
• Develops contract terms for client review to secure executed agreement
• Highlights specific contract components where AMN can improve contract terms
• Strives to achieve 98 to 100% accuracy regarding data entry of contracts
• Audits and reviews placement screen information to reconcile packages
• Gains appropriate approvals from internal partners to verify non-standard language
• Administers the customer relationship management (CRM) system and maintains accurate client data
• Administers all content and resources for the Workforce Solutions home page on AMN's intranet site

Account Operations Specialist, Language Services

• Develop and grow strategic client relationships
• Identify potential partner targets to generate new revenue opportunities and service lines
• Serve as the end-to-end subject matter expert on the service lines across all accounts
• Manage pipeline to ensure sufficient resources are appointed as volume grows
• Drive volume growth and achieve performance targets through demand generation and execution of placements
• Conduct outbound sales activity and visit clients
• Establish strategic partnerships with third-party entities
• Expand market share for AMN service offerings