AMN Healthcare

Human Resources

• Identifies and resolves Human Resource system support and maintenance issues.
• Conducts division workforce planning meetings with leaders to analyze workforce trends and make informed decisions on headcount needs.
• Develops reports in Microsoft Excel for Human Resources Business Partners using a variety of data sources.
• Analyzes data assembled from multiple sources to help advise business decisions and find opportunities to evolve future report iterations.
• Supports the Human Resources department to ensure the technology & reporting needs of the department and the organization are met.

Workday Analyst, HR Technology & Systems

Customer Support

• Ensures that employees are performing their individual job functions at an acceptable level
• Assists the Manager with employee management such as interviewing, evaluating, training
• Balances workload requirements within the team and addresses urgent, short-term increases in production volume
• Handles customer/employee issues within the department
• Develops and implements standards, procedures, and controls within team processes

Supervisor, Customer Support

Implementation Specialist

• Deliver implementation processes and procedures clearly and consistently.
• Resolve issues by collecting, researching, and analyzing information.
• Maintain communication with the implementation team to deliver on client expectations.
• Customize individual client setup and delivery in technology platforms.
• Support the implementation team with creating reports, presentations, design study materials, program manuals and training materials, and any other documents required to support Managed Services Programs.
• Analyzes reports before their release for accuracy and research questionable data for options and solutions.
• Help improve efficiencies and workflow through webinars, conference calls, and 1:1 meetings.
• Partner with internal customers and team members; Recruitment, Quality and Clinical Services, and Shared Services teams, daily via proprietary AMN technology, phone, MS Teams, and email.

Implementation Specialist II

Operations

• Support System Enhancement: Help identify and implement solutions to address manual processes and fragmented systems (like Salesforce limitations or multiple ticketing systems).
• Facilitate Onsite Support: Assist in providing necessary training materials and resources to clients and internal teams.
• Assist with Billing Issues: Serve as a point of contact for routine billing inquiries.
• Contribute to Training Programs: Support the development and implementation of training programs for support teams.
• Hardware Management: Assist with overseeing the entire lifecycle of hardware.
• Budget Support: Provide support in managing the hardware budget for the Account Operations team.
• Stakeholder Communication: Help cultivate strong internal and external relationships.
• Client Support: Manage requests and support tasks for client partners and internal business partners.
• Portfolio Task Management: Effectively coordinate tasks and workflows across multiple client requests.

Account Operations Specialist, Language Services

Analyst

• Review healthcare providers’ submitted requirements including licensure, certifications, screens and other critical documents using the data platform system to determine healthcare provider (HP) document status versus requirements needed for specific assignment in order to pursue outstanding requirements.
• Communicate timely updates of HP document status with all internal stakeholders via the data platform system, email, phone, etc. to facilitate a team approach to gathering all required documents.
• Create urgency with healthcare providers via email and phone, to encourage timely and accurate document submission by establishing target dates and monitoring document submission progress in order to deliver comprehensive documentation to the client facility for an on-time assignment start date.
• Coordinate response to assigned client regulatory audits, TJC/TWSM/NCQA documentation, and other requests by client facilities by completing the requests with accuracy and within the established/provided timelines.
• Coordinate with 3rd party vendors to determine appropriate dates, times, and locations for HP candidates to complete necessary compliance steps including drug screens, background checks, immunizations, etc.
• Facilitate quick book (QB) process for assigned facilities by taking lead role to collaborate with Account Managers, Recruiters, and the Housing department in order to determine reasonable start dates.
• Collaborate with Contracts Credentialing Analyst to review all incoming new client contracts or contract revisions for Credentialing requirements, for assigned facilities in order to identify unique requirements.
• Negotiate with client facility to reconsider unusual or uncustomary requirements by emphasizing the value and experience of Quality Services Department with client facilities in order to minimize disruption of placements and optimize fill rate.
• Consult clients on Credentialing best practices by making recommendations on requirements expectations and realistic start dates to streamline submission and placement processes in order to increase fill rate of qualified HPs.
• Maintain up-to-date and accurate facility database including updated contact information, new requirements, and client correspondence by following up regularly with clients in order to optimize service coverage and prevent gaps in service delivery.
• Research new requirements (by The Joint Commission, OSHA, and others) that may impact the industry in order to present proposals to leadership that clarify appropriate action plans that will address the requirements with the least resources and expense.

Credentialing Analyst – Temporary

Business Development Rep

• Identify and develop new business opportunities for language services, including interpreting and translation
• Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions
• Develop and implement strategic plans to expand language service offerings and increase market share
• Ensure the highest standards of service delivery, implementing quality control measures and continuous improvement initiatives
• Conduct market research to identify trends, opportunities, and the competitive landscape
• Prepare and present regular reports on business development activities, performance metrics, and strategic initiatives

Business Development Representative

Account Manager

• Develops and maintains an expert understanding of the assigned customer’s organization, including management, leadership, and C-Suite teams.
• Serves as end-to-end subject matter expert of the Vendor Management Systems (VMS) Technology services and how best to position them as a solution to contingent labor challenges.
• Identifies sales and expansion opportunities through consultative discovery and solution-driven discussions with clients' key stakeholders.
• Works alongside the Workforce Solutions Sales Team on targeted outreach for new client sales opportunities.
• Performs outbound sales activity to drive strategic conversation to build sales pipeline.
• Drives volume growth to achieve performance targets through expansion of services as well as new sales opportunities.
• Conducts onsite client visits as needed for business reviews and sales presentations.
• Builds strategic partnerships with other OneAMN service lines as well as supplier partners.
• Increases market share for OneAMN service offerings.

Senior Account Manager

Program Manager

• Lead the strategic vision, development, and execution of AMN’s school-based behavioral programs nationwide.
• Serve as the operational and clinical business lead for behavioral services, including oversight of implementation, performance, and scalability.
• Collaborate cross-functionally with Sales, Clinical Services, Recruitment, Credentialing, and Regulatory teams to ensure effective delivery of behavioral programs.
• Drive client acquisition and expansion efforts through targeted engagement with school districts and education agencies.
• Define best practices and standard operating procedures for behavioral program delivery, ensuring consistency and quality across clients.
• Represent AMN Healthcare at conferences, industry events, and strategic partnership meetings as a thought leader in school-based behavioral services.
• Analyze market trends, funding opportunities (e.g., IDEA, Grants, etc.), and district needs to inform business strategy and service innovation.
• Lead strategic planning efforts related to new behavioral service lines, staffing models (e.g., BCBAs, RBTs, etc.), and multi-state expansion.

Behavioral Program Manager

Vice President

• Lead a diverse team of leadership and recruiting roles to attract, evaluate, and hire physicians and sophisticated practice professionals
• Strategically collaborate with division leadership weekly to evaluate projections and implement action plans to exceed monthly revenue and budget targets
• Lead and manage through ongoing performance evaluations; mentor and coach leaders and team members
• Design and direct execution of candidate generation, sourcing, and recruitment strategies to attract, hire, and retain qualified employees
• Drive short-term and long-term talent resource planning including recruiting capacity planning and prioritization
• Drive proactive sourcing to grow specialty pipelines and manage relationships with Locums providers
• Measure return on investment from lead sources by supervising conversion of prospective candidates/clients into profitable business

Vice President, Physician Permanent Placement

Sales

• Drive growth by acquiring new customers and expanding relationships with existing clients
• Proactive, consultative sales approach leveraging strategic market analysis to identify key targets
• Deliver valuable insights and recommendations through deep understanding of industry landscape, trends, and competitive dynamics
• Adopt an advisory mindset to guide clients toward impactful solutions
• Partner closely with cross-functional teams to align customer needs with business objectives
• Consistently meet and exceed performance targets for new business acquisition and incremental revenue expansion
• Identify and engage high-potential customers and key stakeholders across various levels and functions
• Maintain a robust and well-qualified sales pipeline and advance opportunities through each stage of the sales cycle
• Lead customer engagements including discovery calls, RFI/RFP responses, presentations, product demonstrations, and contract negotiations
• Conduct sales activities both virtually and in-person
• Champion the growth of AMN solutions by promoting service offerings and identifying new opportunities

Regional Sales Director

Business Intelligence Analyst

• Builds and distributes reporting of key indicators, operational metrics, and department metrics promptly.
• Tracks and analyzes department operating results compared with forecasts and operating plans.
• Develops forecasting of operational targets on an ongoing basis.
• Supports employee rewards/incentive programs by supervising performance metrics.
• Develops metrics to measure and evaluate the performance of departmental projects.
• Surveys report information to break down variances between the operations plan and results, recognize trends, and identify areas for business improvement; Communicate reporting and analysis across all brands and sales regions.
• Conducts data gathering and analysis to support problem-solving and development of conclusions and recommendations in response to various initiatives.
• Partners with IT to develop appropriate report specifications to improve ongoing reporting.

Reporting Analyst II

Consultant

• Must be working with hospital systems
• Must have a proven track record of business development in the executive search space
• Senior Consultant, Executive Search will work on multiple client engagements, taking ownership of all phases of the recruitment process
• The Senior Consultant may be asked to lead the development and execution of the recruiting strategy for their assigned roles
• Identify, pursue, and successfully sell executive-level retained roles and workforce consulting engagements to potential new and existing clients
• Collaborate with clients and team members to create a recruiting plan, including results and strategy (target markets, companies, positions, and people)
• Conduct/obtain client information via intake meetings and documents
• Provide regular updates on recruitment progress to clients and team members
• Identify, contact, and recruit prospective candidates; communicate regularly with candidates throughout the engagement to create and ensure a positive candidate experience
• Interact regularly with clients to build and maintain a positive business relationship throughout the recruitment engagement leading to additional engagements for the organization
• Provide market and candidate insights to recruiting team members in preparation for client meetings
• Drive client and candidate management activities individually or in conjunction with other team members
• Pay Rate: $84,000 - $104,500 per year
• This position may include additional compensation such as bonus or commission

Senior Consultant

• Execute the strategic vision to drive market share, brand awareness, and revenue generation for physician and leadership accounts.
• Oversee and drive account management teams for new sales activity, development of new accounts, maximizing current accounts, and generating new order demand.
• Develop innovative project plans to increase divisional revenue and profitability.
• Formalize department vision into practical plans impacting team building, culture, cross-functional communication, and talent retention.
• Lead cross-functional meetings to design and implement division initiatives and process changes.
• Translate divisional and enterprise goals into operational plans and production expectations.
• Manage division headcount and conduct performance evaluations; interview internal and external candidates.
• Facilitate team meetings, interpret sales reports, and hold team members accountable to improve production.
• Partner with team members on Individual Development Plans (IDP) and use Performance Improvement Plans (PIP) as needed.

DVP, Physician & Leadership – Locums

• Coordinate all project activities for B.E. Smith National sales team
• Drive Interim leadership and search solutions for clients
• Drive referrals and cross-selling initiatives to AMN’s service lines
• Develop and maintain project plans, schedules, communications, and priorities
• Organize project teams and set project priorities
• Develop, implement, and track controls to ensure project deliverables are met
• Provide direction and guidance; coordinate schedules and related project activities
• Recommend new procedures for continuous improvement
• Lead cross-functional project teams to implement and enhance customer-focused solutions
• Lead implementation and ongoing administration of technology systems and reporting
• Serve as a consultant and facilitate project meetings
• Implement and maintain high standards of quality control