AMN Healthcare

Business Intelligence Analyst

• Provide analytics on healthcare industry standards, AMN, and Associate Vendor/Vendor Management System fulfillment and pipeline efficiencies impacting client happiness
• Evaluate, design, build, and support all aspects of the development of system reports using Microsoft Windows platforms
• Run all scorecard and daily reports, and assist in running Vendor Management System /Associate Vendor reporting
• Complete data analysis for internal meetings
• Support the creation and validation of Client Quarterly Business Reviews
• Design and develop reports to be deployed across the Enterprise Reporting Applications
• Develop, improve, and detail the current reporting architecture
• Automate and visualize data out of Vendor Management System data marts; build interfaces to allow transparency and insight into the pipeline and fill rate for clients
• Collaborate with other IT/Development and Business groups to understand functionality, scalability, performance, security, and integration requirements
• Draft executive summaries, written reports, and presentations of findings as necessary
• Recommend and implement various presentations, internal or external
• Collaborate with the Sales Operations Reporting team to build out a 360-degree view of our Managed Service Provider customers

Reporting Analyst I

Digital Marketing

• Define and socialize a multi-year AI strategy and operating model spanning candidate and client journeys
• Lead cross-functional delivery of AI initiatives from discovery to scaled rollout
• Operationalize AI agents and decisioning across channels
• Evaluate and manage AI/MarTech/AdTech vendors and SOWs; own budget planning, ROI models, and commercial negotiations
• Deliver quarterly readouts showing EBITDA impact, revenue lift, funnel efficiency, and operational productivity gains

Manager, AI – Digital Marketing Strategy

Recruitment

• Lead and develop a recruiting organization consisting of 4 direct reports (2 Supervisors, 2 Leads) and a total team of ~14 recruiters
• Drive accountability across supervisors and recruiting teams, ensuring consistent performance against hiring goals
• Coach and develop leaders to strengthen ownership of team results and KPI attainment
• Ensure the recruiting function is streamlined, scalable, and aligned with business goals
• Lead adoption and effective use of recruiting tools and platforms, including Jobma for interviewing

Manager, Language Operations Recruiting

Business Development Rep

• Support the cultivation of strategic client relationships by providing timely and high-quality service to clients.
• Assist in identifying partner targets to increase revenue opportunities and introduce new service lines.
• Become knowledgeable about the service offered and provide support as needed to all accounts.
• Assist in managing the sales pipeline to ensure adequate resources are available as volume grows.
• Help drive volume/growth to achieve performance targets through demand generation and placement execution.
• Produces outbound sales activity to drive demand and conduct client visits as needed.
• Build relationships with third-party entities in support of the company's goals.
• Assist in growing market share for AMN service offerings.

Director of Business Development – Perm Sales

• Meet daily and weekly metrics to consistently grow the clinician network
• Plan a prospecting and marketing strategy using AMN's proprietary applicant tracking system
• Ensure the applicant tracking system is updated with accurate candidate information
• Consult with nurses on their current situation and ideal situation
• Qualifies clinicians' likelihood to book a travel assignment
• Articulates plans of action that address clinicians' career needs
• Discuss and negotiate compensation to build a competitive compensation package

Senior Recruiting Consultant

Procurement

• Assists the Senior Level Recruiters
• Conducts telephone and email correspondence
• Assists Recruiter with applicant screening
• Coordinates presentation packages
• Assists with candidate onboarding and follow-up activities
• Completes the Confirmation Letter process

Sourcing Coordinator

Software Engineer

• Lead and mentor a multi-disciplinary team of frontend, backend, mobile, and AI engineers across web, native, and intelligent systems platforms
• Drive the execution of the technology roadmap
• Collaborate with product, design, and business stakeholders to translate requirements into technical solutions
• Support production operations and lead incident response for critical issues
• Manage team performance through regular 1:1s, feedback sessions, performance reviews, and career development planning

Director, Software Development

• Develop and grow strategic client relationships.
• Identify potential partner targets to generate new revenue opportunities and service lines.
• Serve as the end-to-end subject matter expert on the service lines across all accounts.
• Manage pipeline to ensure sufficient resources are appointed as volume grows.
• Drive volume growth and achieve performance targets through demand generation and execution of placements.
• Conduct outbound sales activity and visit clients.
• Establish strategic partnerships with Third Party entities.
• Expand market share for AMN service offerings.

Business Development Executive

Account Executive

• Securing and maintaining new search agreements through a consultative sales approach
• Cultivating relationships with client decision-makers
• Achieving national revenue and market share growth

Strategy

• Consultancy to client executive team to influence the development and definition of a clear vision for their workforce management goals and develops the plan on how to achieve these goals with projected cost savings opportunities.
• Drives the ongoing executive relationship between assigned clients and AMN and serves as the point of contact for consulting projects.
• Develops a strategic roadmap and provides strategic guidance and coaching to the client executive team to ensure commitment to executing on the recommendations and leads internal AMN team assigned thru the delivery of defined project scope.
• Serves as the industry expert in partnership with sales to position and drive the expansion, renewal and additional product or services sales for consulting.
• Provides direction to the cross-functional teams to meet the client project expectations and outcomes.
• Lead the consulting work team assigned to the project to develop the set of recommendations needed for the client and responsible for the successful and seamless delivery.
• Remaining at the forefront of Healthcare Labor industry trends and leading the development for new thought leadership guidance delivered to clients and identifying when changes are needed and driving the cross-functional team to adjust AMS’ proprietary methodologies.
• Research, design and develop tools and workforce management programs to accelerate client organizational performance.
• Works closely with Sr. Leadership to develop new consulting services and products and drive the project and coordination of efforts to implement into the menu of services.
• Coach and mentor other consulting team members on AMN work strategies and professional skills.

Workforce Strategy Consultant

Implementation Specialist

• Serve as the primary point of contact during implementation, fostering strong client relationships.
• Consult on language access best practices and align AMN solutions with client workflows and objectives.
• Partner closely with Sales and Strategic Account Management to ensure client expectations and timelines are met.
• Collaborate with Strategic Partnership Solutions to assist clients in implementing sustainable language access best practices.
• Lead discovery and configuration sessions to assess client locations, units, workflows, equipment, and integration needs.
• Project manage technical workstreams, including EHR and telehealth integrations, in collaboration with client IT teams and Solutions Engineering for technical expertise and case study articulation.
• Align workflows with client objectives, deliver online documentation, and oversee outsourced field services for deployments and refreshes.
• Develop and maintain detailed project plans, schedules, and status reports throughout the implementation lifecycle.
• Coordinate phased Go Live activities across facilities and departments.
• Collaborate with Account Operations on equipment ordering, procurement, and deployment logistics with AMN partners.
• Ensure AMN applications are configured and available across targeted devices and networks.
• Deliver hands-on, first-class user training for stakeholders and staff—“show, don’t tell” approach.
• Provide “how-to” training and online resources for ongoing staff support.
• Create and maintain product and solution documentation in partnership with the Solutions Engineering and Professional Services teams.
• Ensure compliance with internal standards and client requirements throughout implementation.
• Work with Contract Management for necessary reviews and approvals from AMN Legal and Risk regarding contract language.
• Collaborate with Customer Support to ensure timely resolution of service tickets and accurate issue identification.
• Partner with Language Operations for service quality oversight and workforce issue resolution.

Implementation Consultant – Language Services

Learning and Development

• Design and develop WalkMe content aligned to business goals and user needs
• Integrates adult learning theory into multi-platform training solutions
• Designs and establishes benchmarks that measure the impact and efficiency of learning and development programs
• Collaborates in the design of computer-based and multimedia curricula
• Supports implementation and execution of the Learning Management System
• Owns the training program in accordance with business needs and regulatory requirements
• Ensures the quality and consistency of course content

Associate Software Instructional Designer

Account Manager

• Partner with the Account Manager by performing a variety of sales support and administrative duties
• Support 1-3 top-producing Account Managers in day-to-day tasks needed to place healthcare professionals on assignment
• Establish and cultivate long-term, effective partnerships with facility clients
• Review candidate's electronic profiles to submit bookable candidates to facility clients
• Communicate effectively with Recruiters regarding profile submissions
• Use the Vendor Management System (VMS) to post orders or update information
• Update orders in all systems with job descriptions
• Manage the accuracy of VMS technologies and AMIE (proprietary CRM)

Associate Account Manager

• Build positive relationships with Healthcare Professionals by understanding their goals and professional needs
• Educate them on open or future positions and match them with the best available opportunities
• Evaluate and screen candidates to ensure compliance with requirements
• Engage and qualify Healthcare Professionals for suitable clients' positions
• Facilitate effective communication and coordination between clients and internal teams
• Present candidate profiles to the Hiring Team, emphasizing relevant qualifications
• Support leadership by encouraging partnerships, assisting in training, and handling special projects as required

Senior Recruiter, RPO

• Handle the end-to-end recruitment process which includes initiating intake meetings with leaders, crafting sourcing strategies, actively sourcing candidates, pre-screening, interviewing and presenting qualified candidates to hiring leaders, negotiating offers, and facilitating the hiring and onboarding processes.
• Understands each division’s core service offerings and strategic initiatives through formal and informal touchpoints.
• Networks proactively with industry experts and professional industry-related associations to build ongoing passive candidate pipelines.
• Communicates proactively throughout the recruitment process to ensure all participants are updated and well-informed on a consistent basis.
• Maintains a consistent pipeline of active and semi-active candidates for high-volume, and hard-to-fill positions through referrals, social media, and exploratory interviews.
• Supports the Talent Acquisition Team, hiring managers, candidates, and new hires with coordination and completion of the onboarding process as needed.
• Consistently identifies process efficiencies and opportunities for improving the applicant or hiring manager's experience.
• Special projects as needed.