Advocate Aurora Health

Project Manager

• Study Start-Up Navigator (SSUN) serves as the initial contact for clinical trials as they are presented to NCCT
• Works with other functional areas to gather necessary information
• Facilitates study start-up activities partnering with cross-functional teammates internally and externally
• Supports ongoing submission needs in REDcap, OnCore and Huron
• Conducts study intake entering relevant information into systems for review by other functional leaders
• Submits Confidentiality Disclosure Agreement for processing
• Works with Informatics team to collect information regarding availability of patient cohorts
• Completes feasibility questionnaire with informatics and service line/department/PI feedback
• Facilitates site qualification visits
• Submits draft CTA/work order, budget in systems to route to OCR Pre-Award for review and processing
• Conducts quality checks in systems
• Helps teams identify and provide solutions to navigate start-up barriers
• Ensures all start up activities are complete prior to activating the study
• Other intake-related duties as assigned

Project Manager II – NCCT Study Start-up Navigator

Systems Engineer

• Plans, schedules, and coordinates server hardware, application software installations and upgrades for systems implemented in the region
• Ensures team follows change management processes and makes suggestions on change management process improvements
• Installs and supports virtualization solutions for the organization
• Develop solutions in a physically distributed environment throughout all phases of its lifecycle
• Analyzes business requirements and creates technical recommendations
• Implements backup and recovery procedures to ensure data/media recoverability for site-based systems
• Communicates with staff and clients regarding activity status and potential problem areas

IT Systems Engineer – Platform Management

Manager

• Assumes responsibility for caseloads consisting of patients in specialty areas
• Conducts initial assessment to obtain thorough physical, social and environmental data
• Establishes the plan of care in accordance with the physician orders and patient needs
• Provides direct patient care and adjusts nursing care processes as needed
• Identifies problems, modifies nursing care plan, and evaluates outcomes within an appropriate time frame
• Advises and consults with family and other personnel, as appropriate
• Provides on-going assessment of patient response to treatments and teaching and applies interventions as appropriate
• Updates and revises plan of care as indicated
• Completes documentation including visit assessment, OASIS, 485 and verbal orders accurately and promptly and within the standards
• Communicates with physicians to confirm and update patients' plan of care
• Provides status updates and ensures ongoing communication with the physician and other members of the health care team
• Facilitates the discharge planning process according to standards and utilizes resources to assure continuity of care after discharge
• Participates in developing the discharge plan with the patient/family, physician, social worker, and other staff members as appropriate
• Participates in chart audits and continuous quality improvement activities as requested
• Identifies, develops and participates in process improvement opportunities that will enhance the quality of the services provided
• Maintains and updates accurate clinical and patient records according to agency, state, and federal guidelines
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served

Home Health RN Case Manager – Washington/Ozaukee Counties

Therapist

• Develops, implements and evaluates patient care according to identified needs.
• Manages clients in crisis utilizing appropriate therapeutic skills and assessment techniques.
• Writes appropriate treatment plans according to patient diagnosis, age and clinical presentation.
• Writes appropriate discharge plans based on individual needs of client and follows through with termination process.
• Collaborates with appropriate guardians and community agencies to insure effective service delivery.
• Completes patient care assignments with attention to detail and accuracy.
• Provides accurate and consistent documentation of patient care/response in the medical record.
• Completes accurate and timely billing information.
• Designs, plans, implements effective patient education.
• Maintains open lines of communication, collaborates with healthcare team for patient outcome.

Psychotherapist, Behavioral Health Outpatient Therapy

Social Media Manager

• Helps execute and contribute to Advocate Health’s social media strategy to facilitate access, awareness and engagement on Advocate Health’s social media platforms.
• Produce content that will be driven from the social media strategy across all brand’s social media properties.
• Responsible for creating, designing and writing content for brand’s social media audiences as well as additional tasks.
• Executes and contributes to overall social media strategy through posting regularly on all of Advocate Health’s platforms (i.e. Facebook, Twitter, Instagram, Pinterest, etc.) to inform internal and external stakeholders what the Advocate Health brand offers, to increase engagement.
• Travels to locations to photograph evergreen and on-trend content for social media.
• Monitor pages to ensure comments within community are appropriate, and promptly addresses community comments, reviews, questions and/or concerns.
• Provides input into strategic direction for brand’s social media channels.
• Participates in creative brainstorming sessions to develop new, more effective ways of engaging social space.
• Pulls timely social media reports and creates monthly or as-needed dashboards.
• Responds to reviews on all social media platforms and works to resolve issues with internal stakeholders.

Social Media Specialist

• Speech therapist needed to perform in home skilled visits with adult population
• Adapts practice to the latest standards according to evidence based literature
• Participates in quality/process improvement initiatives
• Initiates referrals and discharge planning for assigned patients
• Demonstrates commitment to meet the learning needs of patients and their families
• Practices as an effective member of the patient care team

Speech Therapist, SLP – Home Health

Medical Billing and Coding

• Reviews medical documentation at a proficient level from clinicians, qualified health professionals and hospitals in order to assign diagnosis and procedure codes utilizing ICD-10 CM/PCS, CPT, and HCPCS
• Assigns and ensures correct code selection following Official Coding Guidelines and compliance with federal and insurance regulations
• Conduct independent research to promote knowledge of coding guidelines, regulatory policies and trends
• Maintains the confidentiality of patient records
• Reports any perceived non-compliant practices to the coding leader or compliance officer
• Responsible for processing Coding Claim Denials and Coding Claim Rejections, when applicable

Coder II – Specialty Outpatient

• This role will have all responsibilities of coding assistant, coder I and II plus the following: assist with special projects as requested, assists with training other coders as requested, Monitors and responds to accounts in the charge router, charge router messages, CRMs, Compliance and Integrity review requests.
• Adhere to organizational and internal department policies and procedures to ensure efficient work processes.
• Reviews complex medical documentation at a highly skilled and proficient level from clinicians, qualified health professionals and hospitals in order to assign diagnosis and procedure codes utilizing ICD-10 CM/PCS, CPT, and HCPCS.
• Assigns and ensures correct code selection following Official Coding Guidelines and compliance with federal and insurance regulations utilizing an EMR and/or Computer Assisted Coding software.
• Serves as subject matter expert in your assigned specialty and actively participate in the Coding meetings as a problem solver.
• Follow up and obtain clarification of inaccurate documentation as appropriate.
• Maintain continuing education by attending webinars, reviewing updated CPT assistant guidelines and updated coding clinics.
• Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association and adheres to official coding guidelines.
• Practices ethical judgment in assigning and sequencing codes for proper insurance reimbursement.
• Maintains the confidentiality of patient records.
• Reports any perceived non-compliant practices to the coding leader or compliance officer.
• Meets and exceeds departmental quality (95% or more) and productivity standards (100%).
• Achieves productivity expectations to support discharged not final billed (DNFB).

Facility Coder III – Surgical Specialties

• Assuring and Improving Quality of Care: Facilitates the patient and family's right to receive quality cost-effective care following Advocate's MVP of Stewardship.
• Utilizes appropriate resources to respond to situations that have the potential to negatively impact outcomes.
• Adapts practice to the latest standards according to evidence based literature.
• Participates in quality/process improvement initiatives.
• Promotes efforts to reduce risk and improve patient safety.
• Consistently demonstrates the ability to thoroughly and decisively document to support reimbursement and regulatory requirements.
• Care and Service Coordination: Practices as an effective member of the patient care team to formulate an integrated approach to care following Advocate's MVP of Partnership.
• Participates in staff meetings, agency in services, and educational activities to enhance development and support organizational initiatives.
• Demonstrates effective communication, feedback, and conflict resolution skills promoting collaboration among healthcare team members.
• Develops and maintains a restorative relationship throughout the healthcare continuum, following Advocate's MVP of Compassion.
• Provides care that routinely exceeds patients and families expectations.
• Incorporates an individualized approach to the plan of care, which includes assessment of physical, psychosocial, comfort and wellness needs.

Physical Therapist, Home Health

Public Relations

• Assists RN with daily care of patients including bathing, oral hygiene, feeding, and ambulation
• Measures and documents vital signs and patient data as requested
• Participates in admission, transfer, and discharge process under supervision of RN
• Ensures patient call light is always within reach and responds promptly
• Maintains competency and completes various errands as directed

CRU PCA - Registry PR and OL

Director

• Coordinates and manages all resources necessary to provide optimal nursing care
• Responsible for evaluating the quality of patient care provided by all department staff
• Develops service strategies and monitors service levels against indicators to demonstrate improvement in customer and patient satisfaction
• Plans for staffing needs appropriately meeting established productivity benchmarks
• Responsible for using innovative and effective recruitment and retention strategies
• Performs human resources responsibilities for staff which include interviewing and selection of new employees

Director of Nursing

Financial Planning and Analysis

• Prepares capital plans, execution documents, budgets and ensures adherence to pertinent schedules
• Prepares monthly budget reports and works with management to assure action on variances
• Monitors and reports benchmarking data
• Ensures reporting of productivity, analyzes trends and reports recommendations to management
• Develops and implements new policies and procedures as appropriate
• Performs executive level meetings for status reporting and strategy recommendations
• Provides cross team multi-facility support for internal and external customers

Senior Administrative Financial Analyst

Analyst

• Works with users and leadership to develop and/or modify procedures because of workflow process changes related to Epic clinical and business application use
• Effectively explains the functioning of the assigned Epic applications and related systems to the users
• Assists users with using the full functionality of the applications
• Participates in testing, user training and results evaluation
• Monitors and documents post-implementation problems and revision requests
• Develops and maintains a thorough knowledge of the clinical/laboratory and/or business operations for their supported Epic applications

EPIC Application Analyst Associate – Epic Cheers

Accountant

• Prepares the tax provision analysis and calculation of the related deferred taxes on a quarterly basis
• Prepares the quarterly income tax projections and determination of federal and state estimated income tax payments
• Prepares the federal and state income tax returns relating to system affiliates and ensures the timely filing of all tax forms
• Partners with the management of real estate and personal property taxes system-wide
• Assists with review of PILOT agreements and completion of biennial tax exemption reports system-wide
• Performs tax research and analysis
• Prepares tax and AMT calculations for depreciation
• Serves as a key resource for all sales and use tax compliance system-wide
• Monitors updates to IRS rules and regulations and assists with evaluation of impact to the organization
• Coordinates federal and state audits, including income tax and sales and use tax audits

Senior Tax Accountant

• Facilitates communications among patient/family, multidisciplinary team, medical management team, community resources and other disciplines to anticipate, identify, evaluate, and act to resolve any potential barriers and constraints to delivery of care in a timely manner
• Understands and interprets multiple contracts and contractual obligations in order to enable the care management team to achieve maximum clinical and financial outcomes
• Collaborates with the patient/family and inter-professional team including the primary care team, hospital care team, post acute care managers, and other care partners to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services
• May work embedded within a provider office or telephonically working with a care team
• Uses evidenced-based approaches to increase patient and family activation and engagement in their own care
• As appropriate to the population, partners with patient and family to develop SMART (specific, measurable, attainable, relevant, time-bound) goals
• Assists in the development, procurement, and adoption of patient self-management educational resources
• Identifies potential barriers to learning and/or to the optimal delivery of care
• Reports abnormal findings to the responsible provider/care team, and collaborates to develop a plan
• Independently manages CM caseload according to department expectations
• Ensures timely completion of tasks and documentation related to MCO, regulatory and contractual requirements
• Partners with identified at-risk patients throughout the diagnosis, treatment and follow-up in order to deliver continuity of care
• Anticipates the needs of the patient, recognizes and responds to changes in a patient’s status and determines priorities of patient care based on essential patient needs
• Coordinates patient information and communication between and among the patient/family, the referring/accepting facilities and physicians, community caregivers (as applicable) and other members of ACM to ensure smooth transitions of care
• Coordinates referrals to other internal AAH departments and/or external community resources as necessary