AdvanceCare

QA Engineer

• Review programmatic work ensuring compliance with Tennessee state standards
• Assist with necessary corrections for the Agency
• Evaluate Programmatic work to the leadership team
• Review documentation and record retention to assure correctness by state standards
• Answer questions and provide direction on any improvement and correction needed
• Recommend action needed to fix repeating issues
• Assist VP, Directors, Program Managers, and others in implementing accepted recommendations
• Review processes and procedures to ensure compliance

Waiver QA Consultant, Part-Time

• Provides evaluation of the Programmatic work to the leadership team by reviewing the various information that is entered into PHS by Program Managers and others as to ensure compliance with state regulations
• Review records as prepared and entered into the system by others of individuals' program progress for accuracy, completeness, and compliance according to the regulatory guidelines
• Assist VP, Directors, Program Managers, and others in implementing those recommendations that are accepted

Waiver QA Consultant – Part-Time

Human Resources

• Develop corporate plans for a variety of HR matters such as compensation, benefits, health and safety etc.
• Act to support the human factor in the company by devising strategies for performance evaluation, staffing, training and development etc.
• Oversee all HR initiatives, systems and tactics
• Supervise the work of HR personnel and provide guidance
• Serve as the point of contact for employment relations and communicate with labor unions
• Monitor adherence to internal policies and legal standards
• Deal with grievances and violations invoking disciplinary action when required
• Anticipate and resolve litigation risks
• Report to senior management by analyzing data and using HR metrics

Human Resources Manager

Administrative Assistant

• Assist in strategic planning and Objective and Key Results (OKR) efforts to develop an integrated roadmap across the entire organization.
• Assist in building a coherent strategy, vision, and roadmap for the entire organization, help establish shared goals & collaborate with cross-functional teams & leaders across the organization to drive alignment.
• Support stakeholders to define, launch, and drive strategic and organizational initiatives across the organization.
• Help out in gathering relevant data, assist with conducting business analysis, help develop and manage project trackers and timelines, and collaborate with cross-functional groups to deliver on project objectives.
• Help to identify and review market trends. and then assist in analyzing and applying this information in developing strategies and plans for individual market segments.
• Assist in monitoring business climate, trends in technology and development, and government activity in areas of the company’s current and anticipated service lines.
• Help lead trials concerning new plans, business initiatives, and pilot programs; assist in making recommendations and help implement adjustments and modifications based on the results.
• Collaborate with business unit administration and managers to help produce business and service plans that are profitable and evaluate these plans periodically.
• Collaborates with all departments to ensure departmental processes are kept up to date and new processes are being created when needed.
• Maintains and updates all required projects/tasks, and spreadsheets.
• Maintains member and employee confidentiality.
• Analyze documents received from external organizations, identifying issues as they arise and improving processes and systems as required.
• Recognize areas for improvement within the transitional part of the company and develops actionable plans to implement them.
• Complete other job duties as assigned.

Process Administrative Assistant

• Ensure that our processes and quality standards are up to date and observed company-wide
• Auditing the accuracy and timeliness of documentation necessary for billing
• Prepare and maintain accurate audit working papers and files to support audit findings
• Take a lead role in working with management to ensure compliance and regulations are being followed
• Compare billable notes with services billed and record any needed billing corrections
• Perform other tasks and duties as assigned

QA Coordinator

Accounting Manager

• Provide clerical support for the Accounting department.
• Assist with our company’s billing process, Accounts Payable and Accounts Receivable.
• Assist with our company’s Client/PCP Billing AHS Company Billing Payment/Accounting Functions
• Assist with Rep Payee operations
• Establish the completion of assigned tasks in line with established deadlines.
• Work directly with the Finance and Administration Manager to complete special projects as needed.
• Performs other duties as assigned and needed.

Accounting Clerk

Consultant

• Review Homecare operations alongside the team to identify growth constraints and improvement opportunities
• Share findings and recommendations with leadership to increase growth
• Review the Homecare Division's retention of clients and caregivers and suggest ways to improve retention
• Review processes and procedures to ensure compliance and suggest improvements
• Work with management to improve the growth rate of the Homecare Division

HomeCare Consultant

• Provides evaluation of the Programmatic work to the leadership team by reviewing various information
• Review records as prepared and entered into the system by others of individuals' program progress for accuracy
• Recommend action needed to fix repeating issues
• Assist VP, Directors, Program Managers, and others in implementing recommendations
• Work with the VP, Directors and other staff to become more effective and efficient

QA Consultant, ECF, CLS Program

• Review programmatic work ensuring compliance with Tennessee state standards
• Assist with the corrections needed for the agency
• Evaluation of programmatic work for compliance with state regulations
• Review records for accuracy and completeness
• Recommend actions to fix repeating issues
• Assist leadership in implementing recommendations and reviewing processes

Waiver Services QA Consultant

• Review Homecare operations alongside the team to identify growth constraints and improvement opportunities
• Share findings and recommendations with leadership to increase growth
• Review the Homecare Division's retention of clients and caregivers, suggest ways to improve retention
• Review outreach, referral sources, and recruitment channels; recommend improvements to increase referrals and hiring
• Assist in implementing those recommendations that are accepted
• Review processes and procedures to ensure compliance, suggest improvements
• Work with management to improve the growth rate of the Homecare Division