AdvanceCare

Assistant

• Post and maintain job openings using Indeed and other posting boards such as BambooHR.
• Monitor incoming job applications and review resumes.
• Contact qualified applicants by email.
• Send rejection notices to unqualified applicants.
• Schedule interviews with hiring managers or forward qualified candidates to the appropriate department.
• Maintain accurate applicant statistics (received, contacted, responses, etc.)
• Respond professionally and promptly to applicant inquiries.
• Remove or update job postings as needed.
• Perform other recruiting support and administrative tasks as assigned.

Application Assistant – Part-Time Contract

Medical Office Assistant

• Function as a medical case manager for the assigned individuals served in our Family Model Program
• Monitor the individual’s service plan in accordance with the regulatory guidelines
• Coordinate and arrange appointments, meetings, and other administrative matters on behalf of individuals served or staff members
• Assist in a supportive role for the individual served and his/her family
• Work with other Agencies on behalf of the assigned individual served
• Assist Director in interviewing prospective individuals served and their families
• Utilize computerized systems to schedule appointments and maintain patient records
• Perform administrative duties such as filing, data entry, and office management
• Utilize medical terminology accurately in communication and documentation
• Work with the Director in promoting community acceptance and support through participation in community activities and/or liaison efforts with other agencies and/or entities
• Assist in the performance of other duties as required by the needs of individuals served and as assigned by the Director
• Perform other duties and responsibilities as assigned and as needed

Office Assistant

• Create and edit documents, reports, and presentations with accuracy.
• Organize and maintain filing and retrieval systems.
• Manage the supervisor's calendar, schedule appointments, and coordinate meetings or events.
• Navigate software programs like Google Suite and Microsoft Office proficiently.
• Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting and discussions.
• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
• Conserves Supervisor's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
• Prepare reports by collecting and analyzing information.
• Provide exceptional customer service to internal and external stakeholders.
• Conduct presentations and assist in leading meetings.

Consultant

• Provides evaluation of the Programmatic work to the leadership team by reviewing the various information that is entered into PHS by Program Managers and others as to ensure compliance with state regulations.
• Review records as prepared and entered into the system by others of individuals' program progress for accuracy, completeness, and compliance according to the regulatory guidelines.
• Recommend action needed to fix repeating issues.
• Assist VP, Directors, Program Managers, and others in implementing those recommendations that are accepted.
• Assist VP, Directors, and others in reviewing processes and procedures to ensure compliance.
• Work with the VP, Directors and other staff to become more effective and efficient.

Waiver IDD Consultant, Part-Time

• Provides evaluation of the current level of growth to upper management by reviewing the way we are currently using our resources
• Review the Home Care Division's retention of clients and caregivers, suggest ways to improve retention
• Review the Home Care Division's forms of solicitation for clients and caregivers, suggest ways to improve referrals and hiring
• Assist in implementing those recommendations that are accepted
• Review processes and procedures to ensure compliance, suggest ways to improve
• Work with upper management to improve the growth rate of the Home Care Division

Home Care Consultant

Scheduling Coordinator

• Schedules caregivers with new and existing clients, ensuring 100 percent of shifts are fully and reliably staffed.
• Manage medical scheduling systems to ensure accuracy and effectiveness.
• Modifies and updates caregiver according to the client's schedule.
• Works with caregiver staff to ensure proper caregiver and client match.
• Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning environment.

• Schedules caregivers with new and existing clients, ensuring 100 percent of shifts are fully staffed.
• Manage medical scheduling systems to ensure accuracy and effectiveness.
• Modifies and updates caregiver schedules according to the client's needs.
• Works with caregiver staff to ensure proper caregiver and client match.
• Maintains a positive demeanor and effectively multitask in a high-functioning environment.

Manager

• Oversee the overall management and the day-to-day operations of the Waiver Department.
• Carry out the company vision with a positive work ethic and proven leadership skills.
• Assist in scheduling job assignments.
• Hire, train and supervise employees, providing adequate staffing while ensuring continuity and consistency in delivery and quality of services.
• Participate in the recruitment of Caregivers and marketing for new individuals.
• Maintain on-call responsibilities as needed.
• Communicate non-medical practice policies and assist and coach as needed.
• Monitor work assignments, provide feedback, and provide evaluations of performance.
• Redirect and discipline as needed.
• Attend Circles of Support and be an active participant in developing and implementing Individual Support Plans that maintain or enhance independence and satisfaction.
• Perform physical assessment through observation, inspection, and interview at residential sites.
• Identify needs and provide input for planning and/or follow-up.
• Develop protocols and plans as needed to document steps to address problems, goals, environmental issues, mobility issues, and other needs of the Individuals Served.
• Create outcome staff instructions as needed and document them in the record.
• Monitor outcomes weekly to ensure staff instructions are adequate.
• Implement teaching with Caregivers and Individuals Served as needed.
• Work closely with the Individual's Circle of Support to ensure all needed instructions are provided.
• Create reports monthly as assigned.
• Implement ISP consistently and effectively and focus on person-centered outcomes.
• Identify rationale and anticipated funding needs for each individual served and prepare the justification needed to provide support for additional funding.
• Work with physicians and other health care professionals in keeping informed of changes in individuals' health status.
• Notify physicians and/or other healthcare professionals immediately of significant changes in condition.
• Perform other tasks and responsibilities as assigned and needed.

Waiver Services Department Manager

• Review programmatic work ensuring compliance with Tennessee state standards
• Evaluate Programmatic work by reviewing information entered into PHS
• Review documentation and record retention for compliance
• Assist with implementing recommendations
• Collaborate with leadership team to improve processes and procedures

Waiver IDD Consultant – Part-Time

General

• Provide a safe, home environment for our Intellectual and Disabled Individuals
• Companionship and conversation
• Mobility assistance
• Assistance with meal preparation
• Medication and appointment reminders
• Assistance with grooming and bathing
• Assistance with toileting and incontinence issues
• Grocery Shopping/Run Errands
• Transportation services
• Safety supervision

Family Model Professional

• Provide a safe, home environment for our Intellectual and Disabled Individuals
• Provide a variety of non-medical services that allow people to remain independent and feel valued
• Duties include:
• Companionship and conversation
• Mobility assistance
• Assistance with meal preparation
• Medication and appointment reminders
• Assistance with grooming and bathing
• Assistance with toileting and incontinence issues
• Grocery Shopping/Run Errands
• Transportation services
• Safety supervision

Human Resources

• Develop corporate plans for a variety of HR matters such as compensation, benefits, health and safety etc.
• Act to support the human factor in the company by devising strategies for performance evaluation, staffing, training and development etc.
• Oversee all HR initiatives, systems and tactics
• Supervise the work of HR personnel and provide guidance
• Serve as the point of contact for employment relations and communicate with labor unions
• Monitor adherence to internal policies and legal standards
• Deal with grievances and violations invoking disciplinary action when required
• Anticipate and resolve litigation risks
• Report to senior management by analyzing data and using HR metrics

Human Resources Supervisor

QA Engineer

• Provides evaluation of programmatic work to leadership by reviewing information entered into PHS by Program Managers and others for compliance with state regulations
• Review records prepared and entered into the system by others for accuracy, completeness, and compliance according to regulatory guidelines
• Recommend actions to fix repeating issues
• Assist VP, Directors, and others in implementing accepted recommendations
• Collaborate with VP, Directors, and staff to improve effectiveness and efficiency

Application Assistant – Part-Time Contract

Medical Office Assistant

Office Assistant

Waiver IDD Consultant, Part-Time

Home Care Consultant

Scheduling Coordinator

Scheduling Coordinator

Waiver Services Department Manager

Waiver IDD Consultant – Part-Time

Family Model Professional

Family Model Professional

Human Resources Supervisor

IDD QA Consultant – Part-Time

Scheduling Coordinator

Scheduling Coordinator