AbbVie

Inside Sales

• Presenting and marketing our aesthetic products (medical devices) by phone to specialist physicians
• Communicating with our customers via multiple channels such as phone, e-mail and virtual conferencing tools to build strong customer relationships and achieve sales targets
• Meeting or exceeding sales targets for the assigned inside sales (remote) territory
• Increasing market share in the assigned territory
• Persuading customers of competing products to switch, identifying and winning new customers, expanding relationships with existing customers, and re‑acquiring lost customers
• Actively qualifying and generating leads
• Realizing cross‑selling opportunities
• Planning and owning the entire sales cycle, from first contact with prospective customers to closing and long‑term customer retention
• Planning and conducting remote customer appointments, including thorough follow‑up
• Providing technical information, presenting and marketing the relevant products to office‑based physicians and hospital specialists
• Planning and executing outbound calls, and handling inbound calls
• Qualifying leads
• Ongoing profiling and assessment of customer potential
• Revenue‑maximizing annual planning for the assigned remote territory with a focus on strategic territory management
• Analyzing the market with regard to sales development of our products and competitors, identifying opportunities and critical trends
• Effective and targeted use of marketing materials to convincingly convey core messages, product differentiation and our brands’ positioning versus competitors
• Focused implementation of product claims and alignment of activities with marketing plans and sales cycles, including strategic direction and tactics (implementation of the brand strategy)
• Professional reporting: timely and proper completion of all administrative tasks and fulfillment of KPIs
• Competent customer management and proactive, continuous advocacy for customer needs
• Ensuring excellent customer service, professionally handling customer inquiries and issues, proposing solution strategies, and promptly following up on agreed activities
• Attendance at regional events when required

Inside Sales Specialist

Account Manager

• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc.
• Create pre-call plan using SMART objectives and execute post-call evaluation
• Effectively handle objections, misunderstandings, concerns and gain logical calls to action
• Proactively aspire to serve customer needs, expectations and challenges
• Develop and execute a call plan that achieves set call metrics
• Continuously build understanding on customer needs, territory market landscape, and share market intelligence

Key Account Manager, Facial Aesthetics

Supervisor

• 负责公司产品在目标区域内的推广,并达成公司的目标
• 负责目标区域内客户的管理,包括建立及更新客户资料,维护客户关系
• 合理使用公司资源完成公司规定的各类报表
• 搜集区域内竞争对手的信息
• 严格遵守公司的道德行为规范(OEC)政策,有效地执行公司的市场计划

Territory Supervisor

• Own and deliver territory and account plans to achieve agreed goals and KPIs
• Identify, prioritize, and develop key customer relationships in line with product strategy
• Use CRM tools to manage call planning, tracking, and follow-up activities effectively
• Build trusted relationships with key external experts and decision-makers
• Act as a local product expert and deliver compliant, high-quality product information using approved materials
• Plan and execute live and virtual customer events and presentations
• Monitor market trends and gather competitive intelligence, sharing relevant insights with internal teams
• Work in full alignment with AbbVie policies, SOPs, ethical standards, and applicable regulations

Key Account Manager – Gastroenterology

Nurse Educator

• Serve as a strategic education leader across academic and community oncology accounts by way of: Proactive and reactive education with approved resources to the patient care team members.
• Develops a customized educational plan through the analysis of account dynamics and clinical insights that meet the patient care team’s needs and clinical challenges.
• Educate on the preparation and administration requirements of TA products; and adverse event mitigation, monitoring, and management.
• Interpret and communicate relevant clinical education topics to diverse audiences as per materials approved for the role.
• Educate on disease state awareness, including clinical and operational aspects of appropriate patient diagnosis.
• Provide education programs through 1:1 presentations/in-services and other methods expressly approved, which may include round-table discussions, and podium presentations.
• Educate patient care teams about the infusion process associated with the product.
• Utilize strategic questioning and active listening to routinely document and share clinical insights.
• Attend and provide clinical information and/or presentations at internal national, regional, and local meetings.
• Provide staff support as appropriate at exhibit booths and displays.
• Provide support to enhance training initiatives clinically and improve the clinical competencies of the internal sales team.
• As deemed appropriate, collaborates across internal functional areas as it relates to the Oncology business (e.g., sales, marketing, clinical operations, medical, clinical value & evidence)
• Potentially provide education to patients in patient advocacy meeting settings using materials and messaging tailored and approved for use with such an audience.

Oncology Nurse Educator

• Engage with allied healthcare professionals to provide product and disease education
• Focus on providing ongoing education and resources related to patient management, dosing and administration, and side effect management
• Collaborate with other field teams within ways of working guidelines
• Identify educational needs and expand disease state awareness
• Provide education programs through 1:1 presentations/in-services and other approved methods
• Attend and provide clinical information and/or presentations at national, regional, and local meetings
• Provide support to enhance training initiatives clinically and improve the clinical competencies of the internal sales team

Representative

• Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call
• Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution
• Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance

Specialty Representative, Parkinson's

• Execute brand strategy and tactics in the field
• Manage assigned territory and targeted accounts effectively
• Build strong customer relationships
• Maximize short and long-term sales performance
• Deliver sales performance, brand KPIs, financial targets, marketing objectives
• Create pre-call plan objectives and execute post-call evaluation
• Handle objections, misunderstandings, concerns in sales calls
• Develop and execute a call plan to achieve set call metrics
• Continuously improve understanding of customer needs and market landscape

Specialty Representative, Psychiatry

• Execute brand strategy and tactics in field
• Manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability
• Maximize sales performance
• Create pre-call plan objectives and execute post-call evaluation
• Effectively handle objections and gain logical calls to action
• Develop and execute a call plan that achieves set call metrics

• Execute brand strategy and tactics in field, sales performance
• Effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment
• Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

• Execute brand strategy and tactics in field, sales performance
• Build strong customer relationships and customer needs solving capability to maximize short and long-term sales performance
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc.
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance
• Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance

• Execute brand strategy and tactics in field
• Deliver sales performance, brand KPIs, financial targets, marketing objectives
• Create pre-call plan objectives and execute post-call evaluation
• Handle objections, misunderstandings, and concerns during sales calls
• Develop and execute a call plan to maximize access and sales opportunities
• Continuously build understanding of customer needs and marketing landscape
• Differentiate AbbVie’s value proposition with health providers
• Identify, develop, and maintain disease state experts and advocates

Specialty Representative, Migraine

• Execute brand strategy and tactics in field, sales performance
• Effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc.
• Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call
• Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to achieve win-win agreements between AbbVie and customers
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.

Specialty Representative, Rheumatology

• Execute brand strategy and tactics in field
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Create pre-call plans using SMART objectives and execute post-call evaluations
• Effectively handle objections and gain logical calls to action to close sales
• Build trusted customer relationships to achieve win-win agreements
• Develop and execute call plans to optimize coverage and frequency
• Build understanding of customer needs, market landscape, and product expertise
• Differentiate AbbVie’s value proposition with health providers and maintain disease state experts