Inside Sales Specialist

AbbVie

Inside Sales Specialist in Aesthetics at Allergan Aesthetics, focused on customer communication and product promotion. Engaging with customers through calls, emails, and virtual tools to achieve sales targets.

Posted 7/4/2026full-timeRemote • 🇩🇪 GermanyJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Presenting and marketing our aesthetic products (medical devices) by phone to specialist physicians
Communicating with our customers via multiple channels such as phone, e-mail and virtual conferencing tools to build strong customer relationships and achieve sales targets
Meeting or exceeding sales targets for the assigned inside sales (remote) territory
Increasing market share in the assigned territory
Persuading customers of competing products to switch, identifying and winning new customers, expanding relationships with existing customers, and re‑acquiring lost customers
Actively qualifying and generating leads
Realizing cross‑selling opportunities
Planning and owning the entire sales cycle, from first contact with prospective customers to closing and long‑term customer retention
Planning and conducting remote customer appointments, including thorough follow‑up
Providing technical information, presenting and marketing the relevant products to office‑based physicians and hospital specialists
Planning and executing outbound calls, and handling inbound calls
Qualifying leads
Ongoing profiling and assessment of customer potential
Revenue‑maximizing annual planning for the assigned remote territory with a focus on strategic territory management
Analyzing the market with regard to sales development of our products and competitors, identifying opportunities and critical trends
Effective and targeted use of marketing materials to convincingly convey core messages, product differentiation and our brands’ positioning versus competitors
Focused implementation of product claims and alignment of activities with marketing plans and sales cycles, including strategic direction and tactics (implementation of the brand strategy)
Professional reporting: timely and proper completion of all administrative tasks and fulfillment of KPIs
Competent customer management and proactive, continuous advocacy for customer needs
Ensuring excellent customer service, professionally handling customer inquiries and issues, proposing solution strategies, and promptly following up on agreed activities
Attendance at regional events when required

Requirements

What you’ll need

Completed training qualifying you to work as a medical device consultant
Successfully completed commercial or scientific training, pharmaceutical representative training, or the required expertise under §75 of the German Medicines Act
Basic knowledge of GxP
At least two years of customer service experience, preferably including at least one year in telephone service
Willingness to train in telephone sales
Strong affinity for the aesthetics industry
Excellent written and spoken German
Good English skills are desirable
Strong customer focus to achieve high levels of customer/patient satisfaction
High persuasiveness and a presentation‑ and closing‑oriented personality with excellent communication skills and the ability to work in a team
High degree of agility and a willingness to continuously adapt to changing market conditions and to proactively and creatively adjust working methods
Advanced digital literacy and confident use of digital solutions (Veeva CRM and CLM, XPM, WebEx, etc.) as well as MS Office user skills
Willingness for continuous professional development
Ability to explain complex scientific relationships in a way that is appropriate for the target audience and to discuss them with different customer groups
High motivation and energy to pursue and achieve goals
Excellent performance management skills to continuously optimize sales target achievement
Strong analytical ability combined with creativity
Flexibility, commitment and team spirit

Benefits

Comp & perks

A varied role where you can truly make an impact
An open corporate culture
Competitive compensation
Intensive onboarding with a dedicated mentor
Flexible working time models for a healthy work‑life balance
Occupational health management with comprehensive health and fitness programs
Company social benefits
Diverse career opportunities within an internationally oriented company
Attractive development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales Cycle ManagementLead QualificationMarket AnalysisCross-SellingCustomer ServicePersuasion TechniquesProduct PresentationKPI FulfillmentStrategic PlanningAgility in Sales

Soft Skills

Excellent Communication SkillsTeam CollaborationHigh PersuasivenessCustomer FocusFlexibility

Certifications

Medical Device Consultant TrainingPharmaceutical Representative TrainingExpertise Under §75 of the German Medicines Act