Key Account Manager – Gastroenterology

AbbVie

Key Account Manager for AbbVie developing partnerships in gastroenterology field. Building customer relationships and driving account growth to improve patient outcomes.

Posted 7/3/2026full-timeRemote • 🇪🇪 EstoniaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer relationship management and strategic planning within the commercial pharmaceutical industry, with a strong focus on delivering high-quality product information and executing effective customer engagement strategies. Proficient in utilizing CRM tools and digital platforms to enhance customer interactions and drive sales performance.

Highest-signal resume keywords

Customer Relationship ManagementCommercial Pharmaceutical ExperienceDigital LiteracyCommunication SkillsStrategic Planning

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementSales ExperienceMarket Trend AnalysisImmunology KnowledgeGastroenterology Knowledge

Soft Skills

Collaboration SkillsNegotiation SkillsPresentation Skills

Tools & Technologies

CRM ToolsMS Office

Certifications & Qualifications

Valid Driving License

Industry Keywords

Life SciencesNatural SciencesMedicineNursingPharmacy

About the role

Key responsibilities & impact

Own and deliver territory and account plans to achieve agreed goals and KPIs
Identify, prioritize, and develop key customer relationships in line with product strategy
Use CRM tools to manage call planning, tracking, and follow-up activities effectively
Build trusted relationships with key external experts and decision-makers
Act as a local product expert and deliver compliant, high-quality product information using approved materials
Plan and execute live and virtual customer events and presentations
Monitor market trends and gather competitive intelligence, sharing relevant insights with internal teams
Work in full alignment with AbbVie policies, SOPs, ethical standards, and applicable regulations

Requirements

What you’ll need

3 years of experience in the commercial pharmaceutical industry, ideally in sales, account management, or territory management
A university degree or equivalent in life sciences, natural sciences, medicine, nursing, pharmacy, or a related field
Strong experience in customer relationship management
Confidence using digital tools for virtual and hybrid customer engagement
Experience in immunology or gastroenterology is an advantage
Strong collaboration skills and the ability to work across functions
A knowledge of marketing principles and strategic planning
Excellent communication, negotiation, and presentation skills
Fluent in Estonian and good command of English
Strong digital literacy and confidence using CRM and MS Office tools
A valid driving license and willingness to travel within the region as needed

Benefits

Comp & perks

Competitive salary and performance bonus
Company car and all work-related devices
Health, life and disability insurances
Sports benefits
24/7 access to confidential employee and family support services