AB Tasty

Solutions Engineer

• Manage the technical and product relationship with prospects and customers, serving as a trusted point of contact throughout the sales cycle.
• Build and maintain tailored solution presentations by analyzing prospect websites and delivering smart, data-driven insights and strategic recommendations.
• Drive alignment between market needs and product innovation by providing feedback to product development teams and staying ahead of industry trends.
• Lead end-to-end pre-sales efforts, from demonstrations and RFP responses to scoping and pricing, with minimal support.
• Liaise with internal stakeholders and clients to ensure a smooth transition from pre-sales to implementation, while communicating new product capabilities clearly and effectively.
• Act as the technical voice in high-level discussions with engineering, management, and executive stakeholders, demonstrating value and feasibility of AB Tasty’s solutions.

Account Manager

• Manage the post-merger integration of VWO and AB Tasty account management teams, harmonizing processes and cultures to create a unified North American KAM organization.
• Build and maintain high-level "Executive Sponsor" relationships with C-level stakeholders at our most strategic Enterprise accounts to ensure long-term retention.
• Drive a "sales-first" culture within the existing business, focusing on identifying upsell/cross-sell opportunities and hitting aggressive Net Revenue Retention (NRR) targets.
• Lead the evolution of our North American market coverage strategy, navigating the complexities of a combined product roadmap and a "fast and curious" global environment.
• Liaise with the VP of Sales, Product, and Marketing teams to ensure client feedback directly influences the post-merger product evolution.
• Act as a key representative and advocate for the North American market, blending entrepreneurial spirit with disciplined executive leadership to disrupt the digital experience space.

VP Key Account Management

Customer Success Manager

• Build and maintain strong, trusted relationships with key stakeholders across clients
• Understand client goals and challenges to provide tailored guidance
• Lead onboarding and adoption of AB Tasty’s platform
• Develop deep expertise across multiple AB Tasty products
• Capture client feedback and insights to influence internal teams