ServiceNow

🌐
Worldwide
❌ Jobs You've Hidden
⭐️ Saved Jobs
✅ Applied Jobs
✉️ Email Alerts
👤 Account
404 - Page Not Found
🌐
Worldwide
Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Search
Remote jobs
Search Jobs by country
Search jobs by city
Search jobs by job title
Search entry-level jobs
Search junior-level jobs
Search senior-level jobs
Search jobs by tech stack
Search jobs by contract type
Search remote internships
Search remote part-time jobs
Remote jobs Anywhere in the World
Companies Hiring Anywhere in the World
Companies Hiring Sales People Anywhere in the World
Companies Hiring Software Engineers Anywhere in the World
Resources
About us
Advice
Tips for finding remote jobs
Interview questions and answers
Resume examples
Cover letter examples
Post a job
Affiliates
Is Remote Rocketship legit?
Privacy policy
Terms of service
Job board SEO course
Remote Job Search MasterClass
Resume Review
AI Apply Copilot
OpenClaw job finder
API docs
Find jobs using your resume
Jobs by Country
Remote jobs anywhere in the world (Worldwide remote jobs)
Remote jobs United States
Remote jobs Australia
Remote jobs Brazil
Remote jobs Canada
Remote jobs France
Remote jobs Ireland
Remote jobs Germany
Remote jobs Netherlands
Remote jobs Spain
Remote jobs UK
Popular Jobs
Remote data analyst jobs
Remote customer support jobs
Remote executive assistant jobs
Remote marketing jobs
Remote product designer jobs
Remote product manager jobs
Remote project manager jobs
Remote recruiter jobs
Remote sales jobs
Remote software engineer jobs
Jobs by Type
Remote full-time jobs
Remote part-time jobs
Remote contract jobs
Remote internship jobs
Remote entry-level jobs
Remote jobs with no experience required
Remote junior jobs (1-3 years of experience)
Digital nomad jobs
Remote jobs with no degree required
Freelance remote jobs
Temporary remote jobs
Remote jobs hiring now
Stay at home mom jobs

ServiceNow CMDB Administrator maintaining IT configuration data for Celestica’s global manufacturing solutions

ServiceNow CMDB Administrator

ServiceNow CMDB Administrator maintaining configuration data and governance for Celestica, which delivers manufacturing and supply-chain solutions globally. Supporting IT teams through requirements analysis, troubleshooting, documentation, and process development.

• Configure and customize ServiceNow systems, including creation of workflows
• Architect end-to-end AI agents combining Moveworks Reasoning Engine with ServiceNow workflows, approvals, and policies
• Define when AI resolves requests fully versus handing them off to human agents
• Design reusable agent patterns, including HR patterns
• Perform integrations and process automation using Orchestration, Web Services, SOAP calls, and related technologies
• Load, manipulate, and maintain data between ServiceNow and other systems
• Gather specifications from business departments and deliver products/releases meeting business needs
• Interpret business and functional requirements and develop technical specification documentation
• Work with business liaisons to generate dashboards, home pages, performance analytics data collectors, and reports
• Analyze user stories and internal procedures to improve system capabilities, automate workflows, and address scheduling limitations
• Own architectural reviews, quality reviews, and technical documentation
• Perform system and integration testing with sample and live data

EY ServiceNow Manager architecting Moveworks AI workflows for enterprise clients

ServiceNow, Moveworks AI - Manager

EY ServiceNow Manager architecting Moveworks AI conversational workflows over ServiceNow for enterprise clients. Automating ITSM and HRSD processes, integrations, and autonomous resolution.

• Define end-to-end ServiceNow architecture for telecom/network inventory (TNI)
• Design scalable solutions using CMDB and CSDM, Discovery, Service Mapping, and TSOM/TNI
• Lead implementation of ITSM, ITOM, and telecom modules
• Model telecom/network services, including L1/L2/L3, circuits, and devices
• Architect integrations with NMS, EMS, OSS/BSS systems
• Ensure CMDB data quality, governance, and reconciliation
• Mentor teams and drive best practices
• Optimize platform performance and scalability
• Drive architecture decisions and align ServiceNow capabilities with evolving telecom business needs

ServiceNow TNI Architect designing telecom inventory solutions for EY’s global consulting business

ServiceNow Architect – Manager 3

ServiceNow TNI Architect designing telecom network inventory solutions for EY, a global assurance and consulting firm. Leading scalable platform architecture, integrations, governance, and telecom module implementations.

• Architect and deliver ServiceNow Sales & Order Management (SOM/SOMT) solutions for telecommunications clients
• Lead discovery sessions, requirements workshops, solution design discussions, and stakeholder reviews
• Design and implement REST, SOAP, IntegrationHub, Scripted APIs, and MID Server integrations with OSS/BSS, CRM, ERP, billing, and inventory systems
• Configure and develop ServiceNow solutions, including Business Rules, Script Includes, Client Scripts, Flow Designer, Catalog Items, UI Actions, and custom applications
• Troubleshoot and resolve complex platform, integration, and production issues through root cause analysis and technical leadership
• Lead development teams, conduct code reviews, enforce best practices, and drive technical governance
• Mentor and train junior developers and provide technical guidance and capability development
• Leverage ServiceNow AI capabilities, automation, and Performance Analytics to improve operational efficiency and business outcomes

ServiceNow architect delivering telecom order-management solutions for EY clients

ServiceNow Architect – SOMT Manager

ServiceNow architect delivering telecom sales and order-management solutions for EY clients.
Leading integrations, platform development, governance, and technical teams.

• Provide ServiceNow consulting expertise in vulnerability management and security operations
• Work with vulnerability management tools including Qualys VMDR and Microsoft Defender Vulnerability Management
• Manage and assess vulnerabilities across Windows Server, Linux, and macOS operating systems
• Apply CVSS scoring, CWE and CVE analysis, vulnerability prioritization, threat intelligence, and risk assessment
• Validate security controls across Azure and AWS cloud environments
• Develop scripting and automation solutions using PowerShell, Python, Bash, and REST APIs
• Produce reporting and analytics using Power BI and Excel
• Contribute to client operating-model reimagination, cost optimization, stakeholder experience enhancement, and business transformation

ServiceNow Consultant managing vulnerability and cloud security for YASH Technologies

Consultant – ServiceNow

ServiceNow Consultant managing vulnerability, cloud security, automation, and reporting for YASH Technologies.
Supporting clients’ operating-model transformation through ServiceNow and security technologies.

• Contribute functionally to GRC Technology client engagements and internal projects
• Identify potential business opportunities within existing engagements and escalate them appropriately
• Anticipate and identify engagement risks and share issues with senior team members
• Work with Solution Designers and Architects to develop feasible GRC solutions
• Map customer requirements to GRC functionality and advise on GRC implementation best practices
• Gather requirements and help design GRC applications and modules for client and compliance needs
• Participate in Agile Sprint planning and define user stories
• Configure and customize GRC workflows, entities, policies, forms, and UI elements across GRC domains
• Collaborate with developers, business analysts, and project managers to ensure test coverage
• Conduct functional, regression, integration, user acceptance, and performance testing
• Validate configurations, workflows, and customizations against requirements
• Conduct quality assurance to ensure solution accuracy and reliability
• Lead customer requirement show-back sessions, system demos, and workshops
• Provide testing status updates and participate in project meetings
• Identify, document, and track defects
• Develop and execute automated test scripts using Selenium, TestNG, or ServiceNow ATF
• Train and mentor project resources
• Participate in organization-wide people initiatives

GRC Business Analyst/Tester implementing ServiceNow IRM solutions for EY consulting clients

Egrc ServiceNow, BA Staff

GRC Business Analyst/Tester implementing ServiceNow IRM and testing solutions for EY Consulting clients. Gathering requirements, configuring workflows, and validating enterprise governance, risk, and compliance applications.

• Develop and implement cybersecurity solutions to protect client systems and data
• Conduct vulnerability assessments and provide recommendations for security improvements
• Collaborate with team members to address security challenges across various domains
• Apply cybersecurity frameworks and policies to maintain compliance and safeguard sensitive information
• Utilize encryption technologies and security architecture to enhance system protection
• Engage in security incident management and monitoring to identify and respond to potential threats
• Support the development of cybersecurity strategies and policies for client engagements
• Gather and analyze information from multiple sources to discern patterns and inform security decisions
• Adapt to a fast-paced environment and work with a variety of clients and team members
• Consistently deliver quality work and take ownership of tasks

ServiceNow Developer securing client systems and data for PwC’s India cybersecurity practice

ServiceNow Developer – Associate

ServiceNow Developer securing client systems and data for PwC’s cybersecurity practice in India. Developing security solutions, assessing vulnerabilities, and supporting incident management and client engagements.

• Define and maintain the overall technical architecture for the ServiceNow platform.
• Lead solution design for complex initiatives spanning multiple ServiceNow applications.
• Design and develop advanced flows, custom applications, integrations, and platform capabilities.
• Establish development standards, governance, and architectural best practices.
• Review solution designs and code to ensure scalability, security, and maintainability.
• Lead platform upgrades, new product implementations, and technical roadmaps.
• Partner with business leaders to translate requirements into scalable technical solutions.
• Mentor developers and provide technical leadership across the ServiceNow team.
• Evaluate new ServiceNow capabilities, AI features, and platform innovations.
• Drive automation initiatives that improve employee experience and operational efficiency.
• Support complex production issues and perform root cause analysis.
• Collaborate with infrastructure, security, and enterprise architecture teams on cross-platform initiatives.

ServiceNow Platform Architect providing technical leadership for enterprise solutions

ServiceNow Platform Architect

ServiceNow Platform Architect providing technical leadership for service platform solutions. Responsible for architecture, governance, solution design, and mentoring developers in advanced ServiceNow functionalities.

• Design, develop, test, and deploy ServiceNow solutions using platform best practices.
• Configure and maintain Service Catalog items, Record Producers, Flow Designer workflows, and business processes.
• Develop and support integrations using REST, SOAP, IntegrationHub, and other APIs.
• Create and maintain client scripts, UI policies, business rules, script includes, scheduled jobs, and ACLs.
• Build custom applications and extend out-of-the-box functionality where appropriate.
• Participate in sprint planning, backlog refinement, and agile development activities.
• Troubleshoot platform issues and provide timely resolution for production incidents.
• Collaborate with architects, administrators, and business analysts to deliver scalable solutions.
• Create technical documentation and maintain development standards.

ServiceNow Developer enhancing platform for IT and business stakeholders

ServiceNow Developer

ServiceNow Developer designing, developing, and supporting ServiceNow platform solutions. Collaborating with IT and business teams to improve automation and operational efficiency.

• Own solution design and architecture for ServiceNow capabilities supporting the GBS Operating System
• Design ServiceNow solutions across service management, service catalogue, knowledge management and portal experiences
• Lead solution design for Finance-related ServiceNow modules and workflows, ensuring alignment to service, control and compliance requirements
• Design and govern AI-enabled ServiceNow capabilities supporting GBS, including conversational catalogues, virtual agents and agentic workflows
• Define architectural patterns, guardrails and governance for the safe, scalable and responsible use of AI within ServiceNow
• Monitor the performance, effectiveness and adoption of AI-enabled capabilities, ensuring they deliver intended outcomes

IT&D Manager designing ServiceNow solutions for Reckitt

IT&D Manager, ServiceNow Solution Architect

IT&D Manager responsible for designing and governing ServiceNow solutions at Reckitt. Leading end-to-end ServiceNow solutions to support GBS Operating System with a focus on finance and AI capabilities.

• Design, configure, and develop solutions on the ServiceNow platform across enterprise modules and custom applications.
• Implement intelligent workflows using Now Assist, GenAI Skills, AI Agents, AI Search Predictive Intelligence, Flow Designer, Virtual Agent.
• Develop and maintain scoped applications using ServiceNow Studio.
• Configure workflows, business rules, client scripts, UI policies, script includes, catalogs, and integrations.
• Build AI-powered automation and conversational workflow solutions.
• Translate functional and technical requirements into scalable and efficient technical solutions.
• Ensure compliance with ServiceNow development best practices, security guidelines, and coding standards.
• Conduct unit testing, debugging, defect resolution, and technical troubleshooting.
• Participate in peer reviews and contribute to development governance standards.
• Support platform upgrades, enhancements, and release management activities.
• Develop integrations using REST/SOAP APIs, IntegrationHub, MID Server, and external enterprise systems.
• Support workflow orchestration across multiple enterprise applications.
• Participate in AI-driven automation and enterprise integration initiatives.
• Contribute to reusable integration frameworks and accelerators.

Forward Deployed AI Engineer developing solutions on ServiceNow platform

Forward Deployed AI Engineer – ServiceNow

Forward Deployed AI Engineer leading development and implementation of solutions on ServiceNow platform. Working with global teams to drive innovation and technical strategy.

• Design, configure, and develop solutions on the ServiceNow platform across CRM, CSM, enterprise workflow modules, and custom applications.
• Develop and enhance Customer Service Management (CSM) workflows including Case Management, Customer Interaction Management, Omnichannel Engagement, Knowledge Management, Service Request Automation and Customer Self-Service Portals.
• Implement intelligent customer workflows using Now Assist GenAI Skills AI Agents
• Configure workflows, business rules, client scripts, UI policies, script includes, catalogs, and integrations.
• Develop AI-powered customer support automation and conversational workflow solutions.
• Build and maintain scoped applications using ServiceNow Studio.
• Develop integrations using REST/SOAP APIs, IntegrationHub, MID Server, and external CRM/enterprise systems.
• Support workflow orchestration across customer operations, support systems, and enterprise applications.
• Participate in CMDB, CI lifecycle management, and CSDM-aligned service modeling initiatives.
• Translate functional and technical requirements into scalable and efficient technical solutions.
• Ensure compliance with ServiceNow development best practices, security guidelines, and coding standards.
• Conduct unit testing, debugging, defect resolution, and technical troubleshooting.
• Participate in peer reviews and contribute to development governance standards.
• Support platform upgrades, enhancements, and release management activities.
• Participate in AI-driven customer workflow automation and enterprise integration initiatives.
• Contribute to reusable CRM workflow frameworks, accelerators, and automation assets.
• Participate in solution design workshops and technical discussions with customer operations and business teams.
• Support deployment, UAT, hypercare, and post-production stabilization activities.

Senior technical leadership for ServiceNow CRM engineering in global role at Atos

CRM Engineer – ServiceNow

CRM Engineer leading ServiceNow development and innovation initiatives at Atos. Driving technology strategy and engineering excellence across global teams.

• Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team
• Customize and configure core ServiceNow applications including ITSM, Service Portal.
• Conduct workshops and demos for stakeholders and end users.
• Collaborate with internal teams and clients to ensure high-quality delivery.
• Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions.
• Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities.
• Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations.
• Perform ongoing Discovery and CMDB maintenance
• Develop, review, and optimize scripts – Business Rules, Script Includes, UI Policies, Client Scripts, etc.
• Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed.
• Comfortable working in Agile environments with active sprint participation and backlog groom in.

Senior Technical Consultant developing ServiceNow solutions at AHEAD

Technical Consultant – ServiceNow ITSM

Senior Technical Consultant developing ServiceNow solutions for digital transformation at AHEAD. Collaborating with clients and ensuring high-quality delivery of ITSM and Service Portal applications.

• Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team
• Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB).
• Conduct workshops and demos for stakeholders and end users.
• Collaborate with internal teams and clients to ensure high-quality delivery.
• Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions.
• Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities.
• Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations.
• Perform ongoing Discovery and CMDB maintenance
• Develop, review, and optimize scripts – Business Rules, Script Includes, UI Policies, Client Scripts, etc.
• Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed.
• Comfortable working in Agile environments with active sprint participation and backlog grooming.

Senior Technical Consultant – ServiceNow assisting enterprises with digital transformation.

Senior Technical Consultant – ITSM

Senior Technical Consultant – ServiceNow responsible for optimizing ITSM and ITOM modules for enterprises. Collaborating across teams to deliver effective digital transformation solutions.

• Design, configure, and implement ServiceNow ITSM and CSM modules.
• Build and maintain CMDB structure, relationships, and integrations.
• Develop workflows, business rules, and automation scripts.
• Implement Incident, Problem, Change, Request, and Knowledge Management processes.
• Align ITSM workflows with ITIL best practices.
• Configure case management, portals, and customer workflows.
• Integrate CSM with external systems for seamless customer experience.
• Implement Discovery and Service Mapping for accurate CI population.
• Perform platform upgrades, patches, and ensure compliance with ServiceNow standards.
• Monitor system performance and troubleshoot issues proactively.
• Other duties as assigned.

Senior Consultant specializing in ServiceNow ITSM, CSM, and CMDB implementations.

Senior Consultant, ServiceNow, ITSM

Senior Consultant specializing in ServiceNow ITSM, CSM, and CMDB implementations. Leading design, configuration, and optimization processes while ensuring alignment with best practices.

• Lead the end-to-end product management of the ServiceNow platform at Northern Trust
• Define and execute a strategic vision and roadmap through a federated operating model across business, technology, and risk stakeholders
• Drive the implementation, governance, optimization, and expansion of ServiceNow modules, including ITSM, ITOM, IRM/GRC, SecOps, HRSD, CSM, and AI-enabled capabilities
• Ensure the platform delivers business value, operational efficiency, regulatory compliance, and cost optimization
• Define and own the ServiceNow platform vision, strategy, and multi-year roadmap
• Translate enterprise priorities into a cohesive product strategy across modules and domains
• Lead a federated roadmap planning process across business units, ensuring alignment and prioritization
• Drive adoption of platform-first and automation-first principles
• Establish and enforce platform governance models (design authority, standards, data models, and architecture guardrails)
• Ensure consistent implementation of best practices, reusable components, and scalable design
• Oversee delivery of strategic programs across ServiceNow Modules in a federated partnership with assigned Capability Level Product Owners
• Partner with engineering and operations teams to ensure resiliency, scalability, and performance
• Define and execute roadmap for AI/GenAI capabilities within ServiceNow (e.g., virtual agents, predictive intelligence, Now Assist)
• Identify high-impact use cases for Automation of service operations, Predictive incident/problem management, Intelligent workflows and self-healing systems
• Establish governance for AI adoption, model transparency, and responsible AI usage
• Measure and track AI-driven outcomes (deflection rates, automation %, MTTR reduction)
• Own strategic relationship with ServiceNow and implementation partners
• Drive vendor performance through Quarterly business reviews (QBRs)
• Value realization and KPI tracking
• Innovation alignment and roadmap influence
• Evaluate and onboard ecosystem tools and integrations to extend platform capabilities
• Manage platform TCO (Total Cost of Ownership) including licensing, infrastructure, and operational costs
• Develop and execute cost optimization strategies
• Drive transparency through chargeback/showback models
• Ensure optimal utilization of ServiceNow licenses and features
• Define and govern ServiceNow data strategy, including CMDB maturity and accuracy, Data quality frameworks, Data ownership and stewardship
• Enable data-driven decision making through dashboards, reporting, and analytics
• Integrate ServiceNow data with enterprise data platforms (e.g., data lake, analytics tools)
• Act as the single point of accountability for platform outcomes
• Partner with Business stakeholders
• Partner with IT operations and engineering
• Partner with Risk, compliance, and audit teams
• Facilitate alignment across a federated model with distributed ownership
• Drive change management, adoption, and user experience improvement

Lead product management of the ServiceNow platform at Northern Trust

Senior Principal – ServiceNow Product Owner

Lead product management of the ServiceNow platform defining strategic vision and roadmap. Ensuring operational efficiency, compliance, and cost optimization throughout various modules.

• Design, configure, and develop ServiceNow solutions using out-of-the-box features and custom scripting.
• Work on ServiceNow modules such as ITSM, ITOM, ITAM, WSD, CSM, or custom applications.
• Develop and maintain workflows, business rules, client scripts, script includes, UI policies, catalogs, and flows.
• Build and support integrations using REST/SOAP APIs, MID Server, and Integration Hub.
• Support CMDB and Discovery, ensuring data accuracy and relationship integrity.
• Participate in upgrades, patching, testing, and release management activities.
• Troubleshoot production issues and provide ongoing platform support.
• Collaborate with architects, business analysts, and cross-functional teams in Agile delivery models.
• Follow platform best practices, security standards, and governance guidelines

Experienced ServiceNow Developer building enterprise-scale solutions

Senior ServiceNow Developer

ServiceNow Senior Developer designing and supporting enterprise-scale solutions using ServiceNow. Involves configuration, custom development, and optimization across core modules.

• Administer and maintain the ServiceNow platform, including ITSM modules such as Incident, Problem, Change, Request Management, and CMDB.
• Perform system upgrades, patching, maintenance, and platform monitoring activities.
• Manage user accounts, roles, groups, and access permissions.
• Troubleshoot platform issues and optimize system performance.
• Collaborate with developers, process owners, and business stakeholders to implement enhancements and technical solutions.
• Ensure data quality, governance, and integrity within the ServiceNow environment.
• Develop and maintain reports, dashboards, and performance metrics.
• Support integrations between ServiceNow and other enterprise applications.
• Create and maintain technical documentation, procedures, and knowledge base articles.
• Provide end-user support, training, and guidance on ServiceNow best practices.

ServiceNow Platform Administrator managing platform stability and performance.

Servicenow Platform Administrator

ServiceNow Platform Administrator ensuring stability, performance, and alignment with business needs at Nordex. Collaborating across teams for continuous improvement and support.

• Ensure successful implementation and optimisation of ServiceNow solutions
• Oversee application and workflow configuration
• Offer industry-standard architectural solutions
• Manage multiple small to large scale projects on ServiceNow
• Perform software configuration and customization including screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third-party software integrations
• Obtain and analyze business requirements and document technical solutions
• Research new functionality and recommend solutions that deliver customer value
• Provide escalated support on technical issues

ServiceNow Technical Architect ensuring successful implementations and optimizations

Technical Architect – ServiceNow

ServiceNow Technical Architect ensuring successful implementations and optimizations for clients. Leading technical initiatives and managing multiple projects with a focus on ServiceNow solutions.

• Design, develop, and maintain custom applications, modules, and solutions on the ServiceNow platform
• Configure and customize core ITSM processes
• Perform advanced scripting with JavaScript and the Glide API
• Develop and maintain reports, dashboards, and Performance Analytics
• Mentor junior developers/admins

Senior ServiceNow Developer/Administrator designing and developing ServiceNow solutions

ServiceNow Developer, Administrator

Senior ServiceNow Developer/Administrator creating and maintaining ServiceNow applications. Collaborating with teams to enhance ITSM processes and mentor junior developers.

ServiceNow jobs in India

See all jobs on JobTailor