Servicenow Platform Administrator

Nordex Group

ServiceNow Platform Administrator ensuring stability, performance, and alignment with business needs at Nordex. Collaborating across teams for continuous improvement and support.

Posted 7/23/2026full-timeChennai • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering and maintaining the ServiceNow platform, with a strong focus on ITSM modules, system performance optimization, and data governance. Proficient in developing reports and dashboards while ensuring compliance and security within the ServiceNow environment.

Highest-signal resume keywords

ServiceNow AdministrationITSM ModulesServiceNow Certified System AdministratorJavaScriptITIL Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow AdministrationITSM ModulesJavaScriptGlide ScriptingFlow DesignerPerformance AnalyticsScheduled JobsSystem UpgradesPatchingTroubleshooting

Soft Skills

CollaborationEnd-User SupportTrainingCommunication

Tools & Technologies

ServiceNowITOMDashboardsReportsIntegrations

Certifications & Qualifications

ServiceNow Certified System Administrator

Industry Keywords

Data QualityGovernanceAccess ManagementCompliancePerformance Metrics

Tech Stack

Tools & technologies

ITSMJavaScriptServiceNow

About the role

Key responsibilities & impact

Administer and maintain the ServiceNow platform, including ITSM modules such as Incident, Problem, Change, Request Management, and CMDB.
Perform system upgrades, patching, maintenance, and platform monitoring activities.
Manage user accounts, roles, groups, and access permissions.
Troubleshoot platform issues and optimize system performance.
Collaborate with developers, process owners, and business stakeholders to implement enhancements and technical solutions.
Ensure data quality, governance, and integrity within the ServiceNow environment.
Develop and maintain reports, dashboards, and performance metrics.
Support integrations between ServiceNow and other enterprise applications.
Create and maintain technical documentation, procedures, and knowledge base articles.
Provide end-user support, training, and guidance on ServiceNow best practices.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field.
Minimum 3 years of experience as a ServiceNow Administrator or similar role.
ServiceNow Certified System Administrator (CSA) certification preferred.
Strong knowledge of ServiceNow administration, security, compliance, and access management.
Hands-on experience with ServiceNow modules such as ITSM and ITOM.
Good understanding of ITIL processes and best practices.
Experience with ServiceNow reporting, dashboards, and Performance Analytics.
Knowledge of JavaScript, Glide scripting, Flow Designer, Update Sets, and Scheduled Jobs.
Experience supporting integrations with enterprise systems.

Benefits

Comp & perks

Nordex adheres to a policy of equal employment opportunity.
All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.