Technical Architect – ServiceNow

YASH Technologies

ServiceNow Technical Architect ensuring successful implementations and optimizations for clients. Leading technical initiatives and managing multiple projects with a focus on ServiceNow solutions.

Posted 7/21/2026full-timeHyderabad • 🇮🇳 IndiaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in ServiceNow solutions implementation, optimization, and customization, with a strong focus on ITSM, ITOM, and integration capabilities. Proven ability to manage large-scale projects and deliver architectural solutions that enhance customer value.

Highest-signal resume keywords

12+ Years Experience In ServiceNowServiceNow Custom Application DevelopmentITSM, ITOM, CSM, SPM, ITAM ExpertiseServiceNow Certifications (CSA, CIS, CAD)System/Process Automation (Orchestration)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow ConfigurationWorkflow AdministrationCustom ScriptingData ImportsIntegration ManagementReport SetupScreen TailoringWorkflow ConfigurationBusiness Requirements AnalysisTechnical Solution Documentation

Soft Skills

Problem SolvingAnalytical ThinkingCustomer Support

Tools & Technologies

ServiceNowITSM ToolsNon ITSM Tools

Certifications & Qualifications

ServiceNow CSAServiceNow CISServiceNow CADITIL Certification

Industry Keywords

Event ManagementHRSDOrchestrationVirtual AgentPortal

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Ensure successful implementation and optimisation of ServiceNow solutions
Oversee application and workflow configuration
Offer industry-standard architectural solutions
Manage multiple small to large scale projects on ServiceNow
Perform software configuration and customization including screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third-party software integrations
Obtain and analyze business requirements and document technical solutions
Research new functionality and recommend solutions that deliver customer value
Provide escalated support on technical issues

Requirements

What you’ll need

12+ years of experience in ServiceNow
Strong working knowledge of ITSM, ITOM, Event management, CSM, SPM, ITAM (SAM & HAM), HRSD, Orchestration, Virtual Agent & Portal
Proficiency in developing custom applications, modules, and workflows using ServiceNow's native development tools
Must have worked on multiple integrations / eBonding with other ITSM / Non ITSM tools
System/Process Automation (Orchestration) experience
ServiceNow certifications such as CSA, CIS and CAD are must
ITIL certification is a plus

Benefits

Comp & perks

Flexible work arrangements
Career-oriented skilling models
Continuous learning, unlearning, and relearning
Stable employment with a great atmosphere and ethical corporate culture