ServiceNow ITSM/HRSD Configurator

Paralucent

ServiceNow Developer responsible for designing and implementing solutions on the ServiceNow platform. Working remotely within India on consulting projects for tier one companies.

Posted 7/2/2026contractRemote • 🇮🇳 IndiaMid-LevelSenior💰 CA$7 - CA$10 per hourWebsite

Tech Stack

Tools & technologies

ITSMSDLCServiceNow

About the role

Key responsibilities & impact

Collaborate with stakeholders to gather and analyze business requirements and translate them into technical solutions on the ServiceNow platform.
Design, develop, and configure new application modules, workflows, and catalog requests on the ServiceNow platform.
Participate in the full software development life cycle, including analysis, design, coding, testing, and promotion into production.
Ensure the development and customization of ServiceNow applications align with industry best practices and adhere to coding standards.
Maintain and enhance existing ServiceNow applications by identifying areas for improvement and implementing appropriate solutions.
Develop and maintain technical documentation, including system specifications, design documents, and test plans.
Work closely with cross-functional teams to integrate ServiceNow with other business systems and applications.
Provide post-production support, troubleshoot issues, and implement timely resolutions.
Deploy code into production environments, following proper change management procedures.
Actively participate in Agile development methodologies and contribute to sprint planning, backlog grooming, and sprint reviews.
Collaborate with onshore and offshore development teams to ensure successful project delivery.

Requirements

What you’ll need

3-5 years of hands-on experience with ServiceNow HR Service Delivery
Experience with ServiceNow IT Service Management
Experience with ServiceNow Workplace Service Delivery is highly preferred
Experience with both agile and waterfall software delivery methods
Proven experience managing stakeholders
Ability to see the big picture and push back on things that don’t make sense.
Prior experience with consulting or professional service company

Benefits

Comp & perks

100% remote
Working with top notch professionals
Working with tier one companies
Flexible work schedule
Supportive work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNow ConfigurationWorkflow DesignTechnical DocumentationCoding StandardsChange Management Procedures

Soft Skills

CollaborationProblem-SolvingCommunication