Paralucent

Software Engineer

• Participate in design reviews and contribute to design recommendations, incorporating security requirements
• Administer and support SharePoint applications, portals, and collaboration sites
• Create technical documentation and assist with requirements, design, and estimation
• Troubleshoot and resolve complex technical issues reported by QA, product owners, or end users
• Support business and content teams managing HTML and SharePoint sites
• Administer Active Directory groups and manage associations with content and applications
• Integrate applications with client portals and websites, and provision new Wikis, Blogs, team, and publishing sites
• Support migrations of existing portals and sites, and prototype pages, sites, and workflows
• Configure workflows for Dev, QA, and Production environments, and deploy third-party tools
• Perform system integration testing, analyze results, and provide feedback on user documentation
• Provide 3rd level production support and issue resolution
• Follow disaster recovery procedures and participate in cross-technology process improvement initiatives

SharePoint Developer

Consultant

• Lead and support change initiatives across multiple projects, primarily focusing on expense and billing transformations
• Collaborate with cross-functional teams to develop and execute change management strategies
• Partner with leaders and program stakeholders to consolidate people impacts via change impact assessments and prioritize change activities
• Drive stakeholder engagement, impact assessments, communications planning and execution, training development, and tracking change readiness
• Build and maintain strong relationships with clients and stakeholders at a senior level
• Work alongside experienced leaders and team members supporting communications, engagement, and adoption initiatives
• Role reports to the project team with a dotted line to the Engagement and Adoption team’s senior manager
• Partner with leaders accountable for areas such as Finance and Process Optimization

Senior Consultant, Engagement and Adoption

Operations

• Manage day-to-day operations and implement operational plans aligned with company strategy.
• Liaise with Account Managers and Project Managers to assign tasks and ensure efficient project execution.
• Oversee bookkeeping, finance, accounting, and legal tasks in collaboration with external vendors.
• Oversee project timelines, budgets, and facilitate cross-team collaboration to ensure on-time delivery.
• Manage staffing, resource allocation, workflow distribution, mentorship, and training.
• Contribute to budgeting and forecasting; implement financial procedures and monitor operational KPIs.
• Develop, manage, and optimize internal systems and SOPs for creative workflow.
• Guide planning and execution of client projects, ensuring budgets, timelines, and resources are managed.
• Support business development by helping create project scopes and engaging prospective clients.
• Oversee HR functions including payroll and recruitment to build and sustain the team.

Director, Agency Operations

Art Director

• Develop the overall creative strategy and concepts for marketing campaigns, products, or publications, ensuring they align with business objectives and target audiences.
• Supervise, mentor, and inspire creative teams, which may include graphic designers, copywriters, art directors, photographers, and video producers.
• Oversee the entire creative process, from initial concept development and brainstorming to final execution and delivery, ensuring projects are completed on time and within budget.
• Define and enforce brand guidelines to ensure a consistent visual identity, tone, and message across all media and platforms.
• Develop a comprehensive, full-funnel content strategy, including lifecycle content, that aligns with the organization's goals and target audience needs.
• Lead and manage content teams (including writers, designers, and video producers) to ensure the timely creation, editing, and publication of high-quality content across all channels.
• Oversee content initiatives across a variety of platforms, such as websites, blogs, social media, email newsletters, and other marketing collateral.
• Track and analyze content performance using tools like Google Analytics to measure effectiveness and inform future content decisions; adjust strategies based on data-driven insights.
• Ensure that all content maintains a consistent brand voice, style, and tone to reinforce the company's identity.
• Implement SEO best practices and keyword strategies across all content to increase search visibility and organic traffic.
• Work closely with other departments, such as marketing, sales, creative, and product, to ensure content supports broader organizational goals.
• Stay up-to-date with the latest content formats, industry trends, and emerging digital platforms to keep the content strategy fresh and relevant.
• Manage the content budget and allocate resources effectively across various projects and initiatives.
• Recruit, train, and mentor content creators and other team members, fostering an environment of creativity and high performance.
• Present creative concepts and strategies to clients or senior executives, effectively articulating the vision and addressing feedback.
• Manage and work inside the creative budget for projects and the department.
• Stay informed on the latest trends in design, advertising, and digital media to produce innovative and relevant work.

SharePoint Developer

Senior Consultant, Engagement and Adoption

Director, Agency Operations

Content and Creative Director