ServiceNow Project Manager / Scrum Master

Paralucent

Project Manager for ServiceNow engagements, managing project delivery in a consulting environment. Navigating complex stakeholder interactions and leading distributed teams across Canada and LATAM.

Posted 6/9/2026contractToronto • 🇨🇦 CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Manage end-to-end delivery of ServiceNow-related projects within a consulting environment
Serve as the main liaison between client stakeholders, internal teams, and leadership
Manage and coordinate resources across regions
Handle difficult stakeholders and situations with professionalism, diplomacy, and tact
Diffuse conflict and drive alignment
Proactively address small project issues before they escalate into larger risks
Lead project planning, tracking, reporting, and governance activities

Requirements

What you’ll need

3–4 years of experience as a Project Manager, ideally within consulting
Hands-on experience in managing ServiceNow projects (implementations/integrations)
Experience or knowledge of scrum & agile methodologies
Strong stakeholder management and communication skills
Proven ability to manage difficult personalities and complex situations
Excellent resource management and organizational skills
Comfortable working with distributed, global teams
Ability to pivot quickly and maintain structure amid ambiguity

Benefits

Comp & perks

Competitive salary
Flexible work arrangements
Professional development
Tools and equipment allowances

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNowproject managementscrumagile methodologiesresource managementstakeholder management

Soft Skills

communicationdiplomacytactconflict resolutionalignmentorganizational skillsadaptability