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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in designing and developing custom applications on the ServiceNow platform, with strong proficiency in JavaScript and ITSM processes. Capable of mentoring junior developers and managing user roles and access control effectively.
Highest-signal resume keywords
ServiceNow DevelopmentJavaScript ProficiencyITSM Process KnowledgeREST/SOAP API ExperienceAgile Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNowJavaScriptGlide APIITSM ProcessesREST APIsSOAP APIsIntegration HubMID ServerPerformance AnalyticsAdvanced Scripting
Soft Skills
Mentoring
Industry Keywords
User ManagementRole ManagementGroup ManagementAccess Control ListsIncident ManagementProblem ManagementChange ManagementRequest FulfillmentKnowledge ManagementAsset Management
Tech Stack
Tools & technologiesITSMJavaScriptServiceNowSOAP
About the role
Key responsibilities & impact- Design, develop, and maintain custom applications, modules, and solutions on the ServiceNow platform
- Configure and customize core ITSM processes
- Perform advanced scripting with JavaScript and the Glide API
- Develop and maintain reports, dashboards, and Performance Analytics
- Mentor junior developers/admins
Requirements
What you’ll need- 8-10+ years of experience as a ServiceNow Developer/Administrator
- Strong JavaScript proficiency
- User/Role/Group management, ACLs (Access Control Lists)
- Deep knowledge of ITSM processes (Incident, Problem, Change, Request Fulfillment, Knowledge, Asset, CMDB)
- Experience with REST/SOAP APIs, Integration Hub, and MID Server
- Agile methodologies experience
Benefits
Comp & perks- Professional development opportunities
