Senior ServiceNow Dev Lead

Senior Consultant in ServiceNow ITAM/SAM focusing on client solutions and software compliance. Leading development and mentoring within EY's global team.

Posted 7/4/2026full-timeRemote • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ServiceNow IT Asset Management (ITAM) and Software Asset Management (SAM) development, implementation, and compliance tracking, with a strong focus on automation and integration with various systems. Proven ability to lead teams, mentor developers, and deliver high-quality solutions aligned with client requirements.

Highest-signal resume keywords

ServiceNow ITAM/SAM DevelopmentSoftware Asset Management (SAM Pro)ServiceNow CSA CertificationIntegration with Discovery ToolsITIL Foundation Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software NormalizationReconciliationCompliance TrackingWorkflow DevelopmentBusiness Rules ConfigurationClient ScriptsFlow Designer SolutionsLicense Management ModelsAutomation for ComplianceDashboard Development

Soft Skills

MentoringCollaborationProblem Solving

Tools & Technologies

ServiceNowActive DirectoryDiscovery ToolsProcurement Systems

Certifications & Qualifications

ServiceNow CSA CertificationServiceNow CIS – Software Asset ManagementITIL Foundation Certification

Industry Keywords

Software Asset LifecycleHardware Asset ManagementAudit ReadinessCompliance ReportingVendor True-Up

Tech Stack

Tools & technologies

CloudServiceNow

About the role

Key responsibilities & impact

Lead ServiceNow ITAM/SAM development and implementation activities, ensuring alignment with client requirements
Design, develop and configure Software Asset Management (SAM Pro) solutions including software normalization, reconciliation, and compliance tracking
Implement and customize ITAM modules covering hardware asset management (HAM) and software asset lifecycle processes
Build and enhance workflows, business rules, UI policies, client scripts, and Flow Designer solutions specific to ITAM processes
Define and implement software license management models (subscription, perpetual, SaaS, cloud licensing)
Lead integration of ServiceNow with discovery tools, procurement systems, Active Directory, and software vendors
Configure and maintain software catalog, entitlements, contracts, and license metrics
Drive automation for software compliance, reclamation, and optimization
Act as a Dev Lead, mentoring team members and ensuring high-quality delivery
Perform code reviews, design validation, and enforce development best practices
Collaborate with stakeholders to translate SAM requirements into scalable technical solutions
Support audit readiness, compliance reporting, and vendor true-up activities
Develop dashboards and reports for license usage, compliance posture, and cost savings
Troubleshoot and resolve complex issues related to SAM and ITAM implementations

Requirements

What you’ll need

Bachelor’s degree in computer science, Engineering, or related field
Approximately 6–10 years of IT experience, with significant experience in ServiceNow ITAM/SAM
Proven experience as a Senior Developer or Dev Lead in ITAM/SAM implementations
ServiceNow CSA certification (mandatory)
ServiceNow CIS – Software Asset Management (preferred/mandatory depending on role)
ITIL Foundation certification (preferred)

Benefits

Comp & perks

Support, coaching and feedback from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you