Sales Development Rep

• Execute high-volume outbound prospecting efforts through phone calls, email, SMS, and other communication channels to generate qualified homeowner opportunities.
• Manage and maintain outbound cadences within platforms such as Salesloft, Salesforce, and other sales engagement tools.
• Identify and engage homeowners through multiple lead sources including marketing-generated leads, nurture campaigns, site re-engagements, referrals, and change-of-ownership opportunities.
• Qualify prospects based on homeowner goals, property fit, market alignment, and readiness to engage with local sales teams.
• Accurately document all outreach activity, lead status updates, call notes, and opportunity progression within CRM systems.
• Collaborate with marketing and sales leadership to provide feedback on lead quality, campaign performance, and outbound strategy effectiveness.
• Maintain SLA expectations for speed-to-lead and outbound follow-up standards to maximize conversion opportunities.
• Consistently meet or exceed activity and performance metrics including outbound calls, conversations, qualified opportunities created, and appointment-setting goals.
• Participate in ongoing sales training, call coaching, and team development initiatives to improve communication skills and sales effectiveness.
• Collaborate with cross-functional teams and stakeholders to align departmental goals with broader organizational strategy.
• Support continuous improvement initiatives by identifying process gaps, workflow inefficiencies, and opportunities to improve outbound conversion performance.
• Contribute to a collaborative work environment that promotes open communication, innovation, and employee engagement.
• Other duties as assigned because every day is different in sales and hospitality!

Sales Development Representative

• Qualifying leads received through the company's channels
• Scheduling meetings and site visits for the sales team
• Acting as a Social Seller, proactively contacting potential clients
• Re-engaging clients and opportunities within the existing database
• Using CRM to manage the sales funnel and track leads
• Following up and nurturing sales opportunities
• Regularly interfacing with the sales team to maximize conversions

Mid-level SDR

• Own outbound prospecting for a defined set of verticals (ICP), build and execute high-quality multi-touch sequences across email, phone, LinkedIn, and video.
• Research and prioritize target accounts in collaboration with Account Executives, identifying the right stakeholders–product, engineering, legal, finance, procurement–for complex enterprise deals.
• Develop tailored outreach messaging that connects each prospect's specific use case to our platform, whether that's enriching LLM training data, powering search, or building knowledge intensive products.
• Build toward clear pipeline generation targets: qualified meetings booked and opportunities created, tracked monthly and quarterly.
• Run initial discovery calls to understand prospect needs, data use cases, technical requirements, and organizational structure.
• Qualify opportunities using a structured framework (MEDDIC) and hand off to Account Executives with a thorough, well documented summary.
• Ask insightful and qualifying questions about technical integration and API workflows; partner with Solutions Engineers when deeper technical dialogue is needed.
• Advanced HubSpot user and admin–comfortable building and managing outreach sequences, drip campaigns, pipelines, reports, and automated workflows from day one. Uses engagement signals to prioritize follow up and keeps prospecting moving along the pipeline.
• Iterates on sequences and templates using A/B testing, open-rate data, and conversion metrics.
• Collaborate closely with Account Executives, Product, and Marketing to align on target accounts, messaging, and campaign follow up.
• Feed competitive intelligence and prospect feedback back into the GTM playbook with conversations as a direct source of market signal.
• Stay current on the enterprise data landscape: AI/ML training data, knowledge graphs, search infrastructure, and open-data ecosystems.

• Prospect, oversee, and conduct outbound outreach
• Engage potential students and families through various communication channels (phone, email, social media).
• Schedule consultations to evaluate needs and promote our educational services.
• Maintain accurate records of interactions and follow-up activities within our CRM system.
• Collaborate with marketing to refine lead generation strategies.
• Meet and exceed monthly sales targets.
• Provide feedback from prospects to help improve service offerings.

Sales Development Representative – Education Services

• Prospect, educate, and qualify leads to create sales-ready opportunities and serve as the first point of contact for prospects evaluating Wing.
• Run high-volume, multi-channel outbound (calls, email, LinkedIn, events) and make strategic outbound touches daily to build pipeline and exceed meeting and SQL targets.
• Tailor outreach to each prospect’s goals and business model; master the Wing story and articulate our value in offloading repetitive work, scaling teams affordably, and increasing capacity and revenue.
• Partner with Account Executives to schedule calls, meetings, and demos, and ensure smooth handoffs that convert into opportunities and closed-won deals.
• Conduct discovery to qualify fit, pain, and timing; map stakeholders across Operations, Marketing, and Executive teams.
• Acquire key prospect data from the initial conversation, the web, and other sources; keep clean, accurate, up-to-date records in the CRM.
• Proactively stay current on the AI, staffing, and outsourcing landscape, and share market feedback with Sales, Marketing, and Product to sharpen messaging and cadences.
• Achieve or exceed monthly quotas of qualified appointments, scheduled demos, and pipeline generated.

• Own full-cycle sales in the emerging segment
• Build a pipeline of emerging-market logos with daily outbound touches
• Close new revenue from first touch through signed deal
• Create repeatable playbooks for prospecting and closing
• Develop cross-functional partnerships with Product, Engineering, Marketing, and Operations

Sales Development Representative II, Emerging

• Identify and prioritize target accounts based on our Ideal Customer Profile (ICP).
• Run multi-channel outbound outreach (email, phone, LinkedIn) to generate qualified meetings.
• Personalize messaging based on each prospect’s needs and challenges.
• Maintain clean, accurate CRM records and track all outreach activity.
• Manage and improve the lead database - enrich, clean, segment, and optimize.
• Evaluate lead quality using engagement data and adapt outreach strategies accordingly.
• Collaborate closely with Sales and Marketing to refine messaging and share insights.
• Take full ownership of pipeline quality and contribute directly to revenue growth.
• Stay up-to-date on product updates, market trends, and modern sales tools.
• **Day-to-day**
• Prospect new accounts using tools like LinkedIn Sales Navigator, ZoomInfo and more.
• Send a high volume of personalized emails, calls, and social messages.
• Conduct qualification calls with potential buyers.
• Work hand-in-hand with Account Managers for smooth meeting handoffs.
• Review weekly performance and suggest new experiments or improvements.

Enterprise Sales Development Representative

• Manage qualified franchise candidates through the entire sales process from discovery through funding
• Build strong relationships with prospective franchise owners and their advisors
• Conduct discovery calls, franchise presentations, webinars, and validation discussions
• Educate candidates on the franchise model, investment opportunity, and ownership journey
• Maintain accurate records and pipeline management within the CRM
• Collaborate with marketing to improve lead conversion and candidate engagement
• Track key performance metrics and consistently achieve sales goals
• Attend franchise conferences, networking events, and recruitment initiatives as needed
• Support candidates throughout onboarding to ensure a successful transition into ownership

Franchise Sales Development Manager

• Create the first stage relationships with prospects at school districts
• Educate prospects on HopSkipDrive’s service
• Schedule meetings for prospects to speak with Account Executives
• Research and evaluate prospective leads
• Establish a rapport with potential prospects
• Use a consultative sales approach during outreach
• Cold call and email identified leads
• Use Salesforce CRM to manage sales funnel
• Meet or exceed SDR quotas
• Qualify leads that express interest in HSD’s service
• Meet or exceed assigned monthly and quarterly goals

• Identify and qualify new sales opportunities through inbound lead follow-up and proactive outbound prospecting.
• Research prospective clients, identify key players, and generate interest.
• Collaborate closely with the Sales team to develop and implement lead strategies and plans.
• Schedule and conduct online product demonstrations and webinars.
• Work with channel and distribution partners to leverage leads and build pipeline and awareness.

Sales Development Representative, Spanish Speaking

• Identify and qualify potential leads through research, networking, and outbound activities.
• Work closely with the Sales Enablement team to align on targeted outreach campaigns and strategies.
• Engage with prospects through various channels (email, phone, social media) to understand their needs, challenges, and how our solutions can address them.
• Collaborate with partners to co-create marketing initiatives, events, and referral programs to expand the customer base.
• Nurture relationships with potential clients, providing them with relevant content, product updates, and solutions that address their business needs.
• Collaborate with the customer success team to ensure smooth transitions and consistent value delivery to clients.
• Regularly update CRM systems with accurate customer and prospect information.
• Analyze sales data and metrics to improve strategies and forecast future sales trends.
• Support sales strategies and coordinate activities, such as visits to insurance broker offices, meetings, and networking events.
• Stay updated with the latest industry trends, competitor offerings, and product developments.

• Generating new opportunities across EMEA using outbound tactics (email sequences, LinkedIn, cold calling etc.)
• Identifying, targeting and nurturing potential outbound opportunities
• Understanding the needs of prospects and communicating them clearly to the sales reps you’re working with
• Clearly articulating UpGuard’s value proposition and products to prospects and positioning it based on their particular problem/need
• Taking accurate and detailed notes in our CRM.
• Working collaboratively with sales, marketing and product to utilize the insights you learn from prospects to make process and product improvements

• Deploying multi-channel prospecting strategies across target accounts, including phone, email, social selling, and in-person events
• Partnering with our Account Executives to build and advance quality opportunities for Workday field sales
• Contacting potential customers and sharing our value messaging while uncovering prospects' needs and organizational challenges
• Identifying and qualifying potential buyers to help us generate a healthy and growing pipeline
• Nurturing and developing relationships between prospective accounts and our Workday team
• Responding to and qualifying marketing qualified leads in a timely and effective manner
• Diligent to detail with a focus on staying organized while managing multiple prospecting activities and accounts simultaneously

Associate Sales Development Representative

• Demonstrate Change Agility by progressing through a structured onboarding and training program
• Apply First Principles Problem Solving to understand prospective customer challenges
• Partner cross-functionally with Account Executives and Marketing to execute tightly coordinated, account-based prospecting strategies
• Use AI First and modern sales technologies to increase effectiveness and efficiency in prospecting
• Act as a trusted conduit between prospective customers and the sales team
• Own your activity and results by consistently meeting or exceeding monthly goals

Sales Development Representative, Enterprise

• Signal-Based Prospecting: Use LinkedIn Sales Navigator and MediaRadar to identify high-value accounts experiencing "trigger events" (new funding, leadership changes, or campaign launches).
• AI-Enabled Outreach: Act as a "Human-in-the-Loop," utilizing agentic AI tools to automate deep research and personalize messaging at scale.
• Multichannel Execution: Design and run "surround sound" sequences across email, phone, LinkedIn, and video touchpoints.
• Market Intelligence: Act as a front-line researcher, gathering insights on competitor positioning and buyer objections.
• High-Velocity Qualification: Respond to inbound leads within tight SLA windows, ensuring a premium "first touch" experience.
• Strategic Discovery: Lead structured discovery calls to assess BANT (Budget, Authority, Need, and Timeline) before routing qualified opportunities.

• Research and identify potential clients and key decision-makers within target industries and accounts in the North American market.
• Conduct outbound prospecting activities, including cold calling, email outreach, and social selling, to generate interest and qualify leads.
• Engage with prospects to understand their business needs, challenges, and objectives, and effectively communicate the value proposition of our products/services.
• Collaborate closely with the sales team to develop and execute strategic outreach campaigns and follow-up strategies to drive engagement and conversion.
• Maintain accurate and up-to-date records of all prospect interactions and activities in the CRM system.
• Work closely with marketing to provide feedback on lead quality and campaign effectiveness, and leverage marketing materials to support outreach efforts.
• Meet and exceed monthly/quarterly targets for qualified meetings and pipeline generation.

• Lead and scale a high-performing SDR team focused on generating qualified pipeline across the US market
• Coach, develop, and mentor SDRs to elevate prospecting, qualification, and communication performance
• Own SDR performance metrics, reporting, and dashboards to drive data-informed decision-making
• Design and deliver a structured onboarding program to rapidly ramp new hires on product, market, and sales methodology
• Partner with Marketing and Sales to align on campaigns, messaging, and demand generation strategy
• Drive creative outbound and inbound prospecting across multiple buyer personas
• Ensure Sales Accepted Opportunities meet quality and volume targets to maintain a healthy, predictable pipeline
• Implement AI-powered tools and automation to increase efficiency and personalize outreach at scale
• Leverage CRM and sales enablement tools (HubSpot preferred) to maintain strong data integrity and performance visibility
• Continuously refine playbooks, processes, and technology to improve SDR productivity and impact

SDR Manager

• Generate High-Quality Sales Opportunities: Navigate complex organisations and run high-level sales conversations to generate Sales Accepted Opportunities (SAOs).
• Engineer Pipeline: Build hyper-personalized prospecting loops that leverage data enrichment and LLMs to create unique, high-conversion outreach.
• Design and Prototype AI Workflows: Work directly with GTM Engineers to test, break, and refine new AI agents and automated sales workflows.
• Scale the Wins: Systematically document your successful playbooks and automations so they can be shipped to our broader 50+ person sales organisation.

AI-Native Sales Development Representative

• Generating new opportunities across the US using outbound tactics (email sequences, LinkedIn, cold calling, etc.)
• Identifying, targeting and nurturing potential outbound opportunities
• Understanding the needs of prospects and communicating them clearly to the sales reps you’re working with
• Clearly articulating UpGuard’s value proposition and products to prospects and positioning it based on their particular problem/need
• Taking accurate and detailed notes in our CRM.
• Working collaboratively with sales, marketing and product to utilize the insights you learn from prospects to make process and product improvements

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