Sales

• Identify and secure corporate and fleet sales opportunities to drive volume and market share.
• Build and manage relationships with fleet clients, leasing companies, and key accounts.
• Manage a portfolio of corporate clients and coordinate structured sales engagement programmes.
• Support and guide the Dealer Network on corporate sales strategies and prospecting.
• Utilise CRM systems (SAP) to manage customer data, insights, and interactions.
• Lead negotiations with fleet customers to secure incremental sales.
• Monitor competitor activity and provide market insights and recommendations.
• Plan and execute corporate sales campaigns and initiatives.
• Track performance, analyse feedback, and drive continuous improvement.
• Align dealers, regional teams, and corporate clients to maximise sales outcomes

Corporate Sales Specialist – Re-Advertise

• Drive revenue growth and market share across the Southern & Eastern Africa sub-region
• Develop and execute a comprehensive account and territory plan
• Create and articulate compelling value propositions
• Actively oversee and contribute to all stages of the sales cycle
• Exhibit strong leadership capabilities
• Possess an established network within the telecommunications ecosystem
• Support company in creating sales enablement assets

Sales Director – Southern & Eastern Africa

• Contact prospective customers to present information and explain available products.
• Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product.
• Explain products and prices, and answer questions from customers.
• Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence.
• Update customer details and communication on customer debtor system (CDS).
• Ensure quality of calls in line with service level agreements (SLA's).
• Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.

Telesales Agent

Client Partner

• Own a portfolio of enterprise clients (including tier-1 banks and FSPs) as the primary relationship lead
• Build multi-level relationships from operational teams to C-suite and procurement decision-makers
• Maintain structured Account Plans and conduct regular EBRs to ensure clients are realising measurable value
• Monitor client health indicators proactively and coordinate cross-functional responses when needed
• Own the full renewal cycle — planning, negotiation, and execution — with strong retention outcomes
• Identify and close upsell, cross-sell, and expansion opportunities across use cases, volumes, and integrations
• Lead commercial conversations including pricing, contract amendments, and scope expansions
• Maintain accurate CRM pipeline data and contribute to NRR targets through expansion revenue
• Develop and execute tailored account strategies aligned to client objectives and iiDENTIFii's commercial goals
• Engage at executive level to position iiDENTIFii as a long-term strategic partner, not just a vendor
• Lead joint business planning sessions and navigate stakeholder dynamics, political changes, and competitive threats
• Participate in industry forums and events to deepen relationships and raise iiDENTIFii's sector profile
• Maintain deep knowledge of FICA, POPIA, FSCA, NCA, and the South African banking landscape
• Stay current on digital identity, biometrics, KYC/AML, and fraud prevention trends
• Engage credibly in technical product conversations and share market intelligence internally
• Lead the commercial and relationship dimensions of new client onboarding through to live implementation
• Coordinate across solutions engineering, product, operations, and support to meet onboarding commitments
• Define success criteria with new clients and ensure they receive the training and enablement to adopt at scale
• Systematically capture client feedback and pain points to inform product and engineering prioritisation
• Partner with marketing on case studies, testimonials, and co-marketing initiatives
• Provide regular, data-driven portfolio reports to the COO and leadership team

Senior Client Manager

Account Manager

• **__Accountabilities of this position include:__**
• - Own the full customer relationship with existing customers
• - Develop and maintain good working relationships with key customer personnel from the executive level to the working and execution groups – together with the Service Manager
• - Work with complex international companies, as well as growing, independent, focused companies to discuss how they make money, what issues they face and discuss UOP solutions to improve their operations and profitability
• - Develop a clear understanding of assigned customers with respect to their business drivers, buying behaviors, and decision-making structures.
• - Identify sales opportunities across all UOP businesses
• - Organizing and manage intake to UOP including internal RFQ/proposal review
• - Prepare sales strategy and provide input to technical strategy
• - Organize pricing/bid strategy meetings with the business
• - Deliver proposals and manage follow-up internally and with customers
• - Consult with Project Sales on revamp and new unit sales execution with existing customers and maintain customer relationships through such Project Sales events
• - Develop, manage and negotiate commercial agreements for After Market Business sales events including catalyst, equipment parts/services/maintenance, studies, etc.
• - Develop and close sales opportunities within pricing guidelines
• - Communicate client needs and drivers to relevant groups within UOP and communicate UOP questions and clarifications effectively to client.
• - Positioning of relevant process technologies and equipment with a view to ensuring UOP’s success as well as maximizing sales revenue.
• - Complete won/lost reports for LST sales events in a timely manner.
• - Forecast sales and revenues on a weekly basis.
• - Manage accounts receivables for assigned customers.
• - Prepare and implement customer account plans and maintain customer contact records.
• - Gather competitive intelligence and communicate within UOP.

Lead Account Manager

Account Executive

• Run 50+ discovery & audit/strategy calls per month
• Open every call with a clear frame and agenda
• Run real discovery & qualification
• Present the audit credibly and translate findings into actionable insights
• Close pitches effectively
• Own follow-up like a system and capture detailed prospect information
• Hit monthly cash targets and maintain pipeline accuracy
• Leverage the AI stack while keeping communication human

Sales Executive – B2B Closer

Inside Sales

• Area of responsibility - Sub-Saharan Africa region
• Conduct structured outbound and inbound sales calls to partners across Sub-Saharan Africa
• Deliver live video presentations and product demonstrations
• Create demand and excitement for Ajax solutions and new product launches
• Maintain regular contact with partners to grow engagement and sales activity
• Log, track, and manage all calls, meetings, and opportunities in the CRM
• Ensure call quality, follow-up discipline, and accurate reporting
• Support partners with product positioning, basic technical understanding, and next steps
• Collaborate with regional sales, channel, and technical teams
• Support campaigns, promotions, and new product introductions
• Maintain high standards of brand representation and professionalism

Inside Sales Specialist

• Outbound Pipeline Generation (50%): Build and run multi-touch sequences across email, phone, and LinkedIn targeting B2B stakeholders. You will cold call with purpose, researching before you dial, personalizing your pitch, and utilizing ZoomInfo and internal AI tools to identify high-intent buying signals.
• Inbound Qualification & Routing (50%): Act as the first line of response for inbound demo requests and content-driven leads. Qualify with speed, book high-context discovery calls for Senior AEs, and serve as the crucial "human in the loop" for complex prospects.
• Full-Cycle SMB Closing: Own the entire sales cycle for self-sourced SMB deals. If a deal gains complexity post-discovery, you'll collaborate with a Senior AE while staying attached to the deal, learning how sophisticated B2B enterprise cycles operate.

Junior Account Executive – Closing ADR, B2B SaaS

• Provide accurate, timely MI reports for specified accounts, accompanied by a positive commentary reinforcing the value of the service.
• Produce governance packs for monthly and quarterly client reviews
• Suggest on-going improvements to reporting tools and other business processes in Client Services in line with evolving client requirements.
• Carry out ad hoc deep dive investigations or ad hoc reports, as required.
• Assume full responsibility for the account management of designated small accounts.
• Efficiently address and resolve any day-to-day client queries or issues in a timely manner.
• Intervene promptly in matters related to member satisfaction to ensure swift resolution, minimize potential impact at the account level, and escalate internally when necessary.
• Ensure that lifestyle managers and the operational team are fully informed of any pertinent changes to the scheme or communications, including mailers.
• Take ownership of positive testimonial packages, ensuring that favorable news is communicated both externally and to the appropriate internal teams.
• Issue invoices promptly and ensure that payments are received without delay.
• To brief in, monitor and approve specific mailers for specific clients, ensuring the assets and the content is tailored to the audience and will drive the best possible uptake.
• Maintain updated trackers for designated projects and new programme launches within Client Services.
• Proactively follow up with internal stakeholders prior to deadlines to ensure tasks remain on schedule.
• Coordinate and facilitate essential internal meetings to support governance and ensure the successful delivery of projects.
• Develop expertise in best practice processes for launching new programmes within Ten.
• Assume responsibility for client services actions necessary for the launch of new programmes with specific clients.

• Complete an internship by executing tasks as assigned within a limited and agreed period of time.
• Contribute to the function's area of expertise.
• Be an active part of the department you will work within to expose the Intern to as many work processes as possible.
• Learn and understand key business processes by completing practical assignments and tasks.
• Actively carry out assigned and agreed tasks and activities.
• Participate in improvement projects to contribute to the overall growth and success of the business.
• Follow up and report on agreed Key Performance Indicators.
• Learn, operate, and understand our internal IT systems and programs.
• Develop and enhance your soft skills to support the pursuit of personal and organisational goals.

Sales Intern

• Serve as the dedicated relationship manager for a portfolio of VIP clients with AUM or trading volume above defined thresholds
• Build and maintain strong, trust-based relationships with HNWIs, family offices, crypto funds, and institutional traders
• Conduct regular business reviews and check-ins with top-tier clients to assess satisfaction and identify upsell opportunities
• Act as the internal advocate for VIP clients, coordinating with product, compliance, and operations teams to resolve issues promptly
• Proactively identify and onboard new VIP clients through referrals, industry events, and regional outreach campaigns
• Drive trading volume growth, fee revenue, and product cross-sell (spot, derivatives, earn, OTC, and Web3 products)
• Develop and execute territory-specific strategies to grow presence across Africa (Sub-Saharan and North Africa), Switzerland, and Pakistan
• Represent the exchange at key conferences, summits, and community events in the assigned region
• Stay current on competitive landscape, regulatory developments, and macro trends affecting crypto adoption in Africa, Switzerland, and Pakistan
• Gather and relay client feedback to internal product and strategy teams to influence roadmap decisions
• Identify emerging trends in trading behavior and asset preferences among VIP client segments

VIP Relationship Manager, Emerging Markets

• Generate sales through close and regular interaction with assigned customers
• Develop and recommend business strategies to achieve short-term and long-term business growth
• Make calls on existing or potential customers and serve as representative of the Company in all matters concerning product and service delivery
• Keep abreast of new products or services and other general information of interest to customers

Medical Sales Representative

• Generate sales through close and regular interaction with assigned customers and by developing new projects that meet sales objectives
• Make calls on existing or potential customers and serve as a representative of the Company in all matters concerning product and service delivery
• Keep abreast of new products or services and other general information of interest to customers while continuously upgrading one's product knowledge and selling techniques
• Transform information captured from the field/shoppers and from interactions with customers/external partners to insights for developing programs and plans that will further build the business

Medical Sales Representative – Coastal Region

• Grow the Absa customer base through acquisition
• Increase customer profitability in identified portfolio
• Contribute to branch’s sales targets

Sales Consultant – FAIS

• 100+ dials per day on warm, pre-qualified leads
• Follow our proven sales process on every call, every time
• Hit daily booking targets consistently
• Manage your pipeline and follow up properly in our CRM
• Train with your coach daily and implement feedback fast
• Clean admin and data that makes the whole team better

Sales Representative, Luxury Women's Photography

• Support and manage sales automation workflows and outreach processes
• Maintain and update CRM systems and sales databases
• Assist with lead generation, outreach coordination, and follow-up activities
• Monitor automation campaigns and ensure accurate workflow execution
• Coordinate communication with prospects, clients, and internal teams
• Track sales activities, reporting metrics, and operational updates
• Identify opportunities to improve sales processes and automation efficiency
• Maintain accurate documentation and workflow records
• Support administrative and operational sales tasks as required
• Assist with additional sales operations and automation projects as needed

Sales Automation Specialist

• - Lead client communication with professionalism, clarity, and consistency.
• - Conduct regular check-ins, performance reviews, and service delivery updates.
• - Understand client needs deeply and translate them into clear operational actions.
• - Manage expectations around performance, hours, deliverables, and communication.
• - Build strong, trusting relationships with contractors.
• - Provide guidance, clarity, and support on expectations, workflows, and KPIs.
• - Address performance concerns early with structured feedback.
• - Ensure contractors feel supported, valued, and aligned with client needs.
• - Maintain structured workflows, SOPs, and documentation for each account.
• - Ensure smooth onboarding of new contractors, including access, documentation, and expectations.
• - Keep all updates and actions accurately recorded in Zoho CRM.
• - Collaborate with Recruitment, Sales, Operations, and Finance to ensure seamless delivery.
• - Proactively identify and address any challenges affecting the client–contractor relationship.
• - Resolve concerns with professionalism, clarity, and urgency.
• - Facilitate constructive conversations when expectations need alignment.
• - Ensure all issues are handled in a way that protects relationships and maintains service quality.
• - Track and report on contractor performance, client satisfaction, hours, attendance, and risks.
• - Provide structured weekly or monthly updates to clients and internal leadership.

• Generate sales through close and regular interaction with assigned customers
• Develop and recommend business strategies for growth
• Make calls on existing or potential customers
• Transform information from customers to insights for developing programs

Medical Sales Representative – Inland Region

• Run full-cycle closing calls with pre-qualified leads from inbound and outbound sources
• Conduct discovery and needs analysis, and clearly explain 0% business funding and credit stacking offers
• Present funding solutions, handle objections, and drive prospects to clear commitments on a success-fee model
• Manage pipeline in the client's CRM — updating deal stages, notes, and next steps in real time
• Maintain accurate activity and conversion metrics
• Work closely with the Sales Manager on training, scripts, objection handling, and offer updates
• Provide feedback on lead quality and sales process improvements
• Coordinate with fulfillment and operations for smooth deal handoffs
• Participate in daily/weekly KPI reviews, coaching sessions, and roleplays
• Handle sensitive financial data with strict confidentiality
• Follow provided scripts, disclosures, and compliance guidelines
• Maintain a professional, trust-building presence on phone and video calls

Account Executive – Closer

• Run 10+ structured Zoom and phone calls daily with booked guests
• Follow our proven call flows and nurture process every time
• Protect show rate by staying close to wobbling or quiet guests
• Manage your pipeline and follow up properly in our CRM
• Clean admin and handovers that make the whole team better

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