Operations

• Manage end-to-end digital solution processes, standardizing regional job tracking, mastering complex billing frameworks, and collaborating with global production teams to maximize processing efficiency
• Partner closely with internal execution teams, external clients, and executive leadership (up to VP level) to secure project resources, deliver comprehensive training programs, and resolve high-level portfolio risks
• Maintain strict compliance with organizational standards, Statement of Work (SOW) guidelines, and business continuity/disaster recovery plans across all local and remote operating environments
• Travel extensively to multiple sites to lead short-term project deployments and optimize workflows.

Operations Field Support Manager

• Supervises billing leadership and staff, including hiring, training new team members, performance evaluation, workload allocation, and professional development.
• Serves as the department’s subject matter expert on coding and billing processes.
• Serves as the subject matter expert for each project’s clearinghouse and advises best practices within the client’s clearinghouse.
• Responsible for reviewing improvements with clients pertaining to billing and DNFB recommendations.
• Responsible for reviewing, advising, and building clearinghouse edits and bridge routines to ensure industry standard clean claim rates.
• Ensure compliance with HIPAA, State, and Federal laws and guidelines among team members.
• Implement audit and productivity standards to uphold compliance across the billing teams.
• Ensure leadership teams are informed proactively pertaining to client billing issues and opportunities; attend client meetings as needed for explanations.
• Strive to meet or exceed all KPIs and goals.
• Coach and mentor supervisors when employees do not meet expectations.
• Design, implement, and maintain billing best practice workflows and policies.
• Foster teamwork and a positive working environment.
• Support supervisors with team member payroll accuracy and approvals as needed.
• Participate in client or internal meetings as requested.
• Complete all assigned projects promptly.
• Perform other related duties as needed.

Operations Manager – Billing

• Responsible for the timely, efficient and accurate coordination, creation and maintenance of various master data elements (e.g. Material Master, BOM/Recipes, Production Versions,etc.) in SAP/ECC directly and/or through automated workflow system(s) and the execution of impact analyses or feasibility studies of change requests so that material planning, production, release, finance or other processes can proceed optimally.
• Execute the data operations and data quality process.
• May include coordination of testing, error handling, data conversion and/or validation, and audit/compliance actions (Non-Conformance (NC) and/or Corrective Action Preventive Action (CAPA)).
• Engage with partners on tactical matters.
• Provide tactical guidance and knowledge transfer to third-party team(s) and serve as point of escalation.
• Participate in the completion of projects and departmental goals by tactically focusing on business outcomes.
• Execute tools and processes that improve master data management operations execution.
• Collaborate on the preparation of metrics, dashboards, and tracking to facilitate the efficient operations of the department.
• Participate in, and sometimes lead, operational and governance meetings including end-to-end, value capture, and third-party reviews.
• Collaborate to create and maintain documentation for area of responsibility. May include Standard Operating Procedures (SOPs), Work Instructions (WIs), protocols, data quality catalogs, and other policy and procedure documents.
• Deliver training to educate partners on detailed procedures, data flows, etc.
• Recommend creative solutions and participate in exploring refinement and implementation of those solutions.
• Support the deployment of the Data Management Framework.

Data Operations Analyst

• Implement the pre-defined global Functional process template across regions and business units, ensuring compliance with industry regulations and SAP standard processes.
• Lead the deployment of a functional template within S/4HANA, avoiding customizations unless strictly required by legal or regulatory requirements.
• Ensure that all design decisions conform to SAP Clean Core principles—favoring configuration over custom development and using standard extensibility frameworks where needed.
• Lead cross-functional teams including business SMEs, IT, SAP consultants, validation experts, and system integrators in the execution of Value Stream-related project deliverables.
• Collaborate with other value stream leads (e.g., Order To Cash, Finance, Master Data) to ensure fully integrated end-to-end process design.
• Act as a key liaison between business units, program leadership, and technical teams, ensuring alignment on scope, timeline, and business readiness.
• Oversee detailed solution design, configuration reviews, data migration validation, testing strategy (including GxP and CSV compliance), and business process walkthroughs.
• Manage Value Stream-related testing activities including Functional Testing, User Acceptance Testing (UAT), and validation activities in alignment with SDLC.
• Support the creation and approval of Value Stream-related validation deliverables in accordance with QA and regulatory requirements.
• Collaborate with the Change Management team to drive user readiness and adopt the global Value Stream template.
• Support creation and delivery of training materials and process documentation tailored to the needs of regulated users and business partners.

Deploy Process Manager – Plan & Source

• Responsible for the timely, efficient and accurate coordination, creation and maintenance of various master data elements (e.g. Material Master, BOM/Recipes, Production Versions, etc.) in SAP/ECC directly and/or through automated workflow system(s).
• Execute the data operations and data quality process.
• May include coordination of testing, error handling, data conversion and/or validation, and audit/compliance actions (Non-Conformance (NC) and/or Corrective Action Preventive Action (CAPA)).
• Engage with partners on tactical matters.
• Provide tactical guidance and knowledge transfer to third-party team(s) and serve as point of escalation.
• Participate in the completion of projects and departmental goals by tactically focusing on business outcomes.
• Execute tools and processes that improve master data management operations execution.
• Collaborate on the preparation of metrics, dashboards, and tracking to facilitate the efficient operations of the department.
• Participate in, and sometimes lead, operational and governance meetings including end-to-end, value capture, and third-party reviews.
• Deliver training to educate partners on detailed procedures, data flows, etc.

• Develops, oversees, and monitors implementation of quality standards, procedures, and controls
• Conducts and manages internal audits of QMS procedures, work instructions, and job aides with Process Owners
• Leads external audits including SOC 1 Type 2, SOC 2 Type 2, and other compliance audits
• Coordinates with external auditors on audit scope, timelines, and requirements
• Oversees internal audit readiness and communication across the organization
• Partners with Process Owners to provide required documentation and audit evidence
• Develops and implements corrective action plans based on audit findings and investigations
• Maintains current knowledge of regulatory requirements and industry best practices
• Recommends and implements new or improved procedures and processes
• Collaborates with cross-functional teams to resolve quality issues and identify root causes
• Tracks corrective actions and process gaps to ensure timely follow-up and closure
• Leads initiatives to address and close quality gaps
• Drives continuous improvement initiatives using Six Sigma, Lean, and Kaizen methodologies
• Participates in and may manage responses to customer RFPs and IT security assessments

Operations Effectiveness, Manager

• Act as the primary point of contact for identifying, documenting, and tracking data-related issues
• Create detailed tickets and work directly with external vendors (e.g., IQVIA, Veeva Systems) to troubleshoot and resolve data discrepancies
• Coordinate testing and validation of vendor-delivered fixes to ensure issues are fully resolved before closure
• Maintain clear documentation of issues, root causes, and resolutions
• Partner with internal stakeholders to investigate data questions and anomalies across systems
• Perform deep-dive analysis across multiple platforms (CRM, data warehouse, vendor feeds) to identify root causes
• Collaborate with internal IT teams to trace data flow issues across integrations (e.g., SFTP, APIs)
• Escalate and route issues appropriately based on findings
• Pull and analyze ad hoc data requests to support business questions
• Validate data accuracy and reconcile discrepancies across sources
• Support reporting tools such as Tableau or Power BI
• Serve as a bridge between business teams (Commercial, Medical, Patient Services) and technical teams
• Translate business questions into structured data investigations
• Provide clear communication on issue status, timelines, and resolutions
• Identify recurring data issues and recommend process improvements
• Support data quality monitoring and governance efforts
• Contribute to documentation of data flows, business rules, and standard operating procedures

Manager, IT Data Operations Specialist

• Lead operational and regulatory oversight of Occupational Health clinics
• Oversee day-to-day operations ensuring clinic alignment with organizational standards
• Manage clinic KP & KPI metrics, driving performance improvement

Manager, Clinic Operations

• Design, own, and continuously improve the infrastructure to prepare progress updates for stakeholders. Regular deliverables include but are not limited to:
• - Project managing and packaging quarterly progress-to-goal (PTG) memos for Braven’s national board, leadership, and staff
• - Drafting region-specific progress updates on priorities for regional board meetings
• - Preparing regular updates to Braven leadership and staff on organizational priorities and goals
• - Pull, analyze, and/or visualize data independently to support progress monitoring
• - Build relationships with relevant partners for this work (e.g., executive owners of priorities)
• - Establish expertise and serve as a thought partner on questions and situations related to org-wide progress monitoring
• Act as trusted liaison to the leaders of the Product, Systems, and External Affairs teams in changing the operating model for how they work together.
• Design and help execute a regular central team <> regional team feedback structure at the Alignment Team level (Braven’s leadership team)
• Support the Head of Insights & Strategy to lead two internal councils (Data Governance Council and AI Advisory Council) and one external council (Labor Market & Economic Advisory Council)
• Own the coordinated operational rhythm of the two halves of the team (Insights and Strategy), including annual planning and goal-setting, quarterly alignment, and weekly coordination
• Design and plan team stepbacks and other meetings in support of the Head of Insights & Strategy and the Senior Director of Insights, from creating the agenda through post-meeting follow-up
• Own knowledge management for the Strategy half of the team, maintaining shared and organized documentation and ensuring process clarity
• Lead or support capacity-building and systems/process-building projects for primarily the Strategy half of the team
• For all of the above responsibilities, use AI in responsible, smart, and human-valuing ways to continuously improve the effectiveness and efficiency of your work.

Associate Director, Strategic Operations

• Support all capital and funding operations and interface with internal partners as well as various external capital partners
• Develop a keen understanding of our loan portfolio and oversee the movement of loan related cash flows
• Build, automate, and enhance operational reporting, reconciliations, and monitoring to improve accuracy, scalability, and efficiency
• Manage ongoing internal and external audits for our funding facilities, including data validation, documentation, and coordination across stakeholders
• Support the evolution of capital operations by helping design scalable controls, governance frameworks, and operational best practices
• Lead monthly and quarterly investors financial reporting to ensure accurate and timely delivery

Capital Operations Analyst

• Maintain and update divisional level CRM platforms including Salesforce and Monday.com dashboards across the Benefits Division businesses
• Manage and maintain divisional level Monday.com boards and reporting for all Benefits Division business units
• Perform data manipulation, analysis, and reporting to support leadership decision-making
• Prepare monthly Benefits Division scorecards and send to SVP, Growth Strategy Officer for distribution
• Support event planning and preparation for divisional webinars, summits, and meetings
• Manage calendars and scheduling for the Benefits Divisional President and SVP, Growth Strategy Officer
• Serve as a coordination point and liaison between SPG Marketing and Benefits Division businesses
• Track and update cross-divisional OKRs for the full Benefits Division as directed by SVP, Growth Strategy Officer
• Support additional operational and administrative projects as needed

Operations Coordinator

• Shape, drive, and govern $4B+ technology initiatives investment portfolio
• Oversee end-to-end technology portfolio lifecycle
• Manage and activate enterprise 'Speak Up' ideas within Technology
• Align continuous improvement initiatives with strategic transformation priorities
• Instill a culture of simplification, accountability, and measurable performance improvement

Global Technology Initiative Portfolio & Operational Excellence Executive

• Manage successful Retail execution of McCormick and Regional initiatives through broker sales teams leading to the achievement of regional sales and profit objectives.
• Training sales managers and 3rd party managers on execution of retail activities within the assigned geographies.
• Train and educate broker retail and 3rd party managers within assigned geographies on McCormick products, policies and expectations dealing with retail in-store execution.
• Broker Retail Management - lead on management or broker calls assigned/made, new items speed to shelf and merchandising activities performed.
• Lead sales voice to the broker on retail execution, measurement and improvement.
• Serve as the primary communication source with and to broker and other 3rd party retail field managers (and local management) regarding what McCormick’s expectations are for store coverage, retail call content, section merchandising standards, new item speed to shelf and competitive activities reporting.
• Analyzing brokers activities completed on calls assigned / made, new items speed to shelf and merchandising activities performed.
• Regular Retail Training store calls, expectations, plan of broker and 3rd party management and sales teams on in-store execution.
• Retail Planning - Broker and McCormick direct sales - effectively communicates retail expectation, execution and results at the Regional VP, Director and Manager level.
• Lead planning and execution of quarterly retail broker meetings and presentation development.
• Plan, coordinate and execute regular retail coverage team meetings with broker and 3rd party providers: designed to maintain appropriate seasonal focus on all McCormick’s portfolio of lines and products motivate and inspire retail coverage teams to deliver constantly improving sales results in stores
• Retail quarterly Audits - responsible for planning audits and market audit tours.
• Conduct regular retail store audits (and coordinate market audit blitz programs as directed): to stay current on changing market, customer and competitive conditions as to be a resource for marketing, sales and promotional planning to insure broker and other 3rd party providers clearly understand current objectives, are focused on delivering expected in-store results to adjust retail call coverage focus as needed
• Retail management oversees the retail execution of McCormick programs .
• Identifies retail opportunities to increase sales.
• Assists the Director of Retail Operations and Training to identify retail gaps and opportunities for improved business results.

Retail Operations Manager

• Process all transactions and perform all tasks accurately within the procedural guidelines and without errors.
• Meet or exceed the Daily Productivity standards for each task performed.
• Meet performance standards for Quality, as defined in the Quality Assurance Plan (QAP) with no errors.
• Exhibit exemplary customer service internally and externally. Consistently meet or exceed customer's needs.
• Maintain a strong understanding and knowledge of the procedures and operating systems used to perform your work.
• Identifies and escalates through appropriate channels for items requiring risk review, exception handling or further analysis.
• Explain complicated topics in a clear and concise manner.
• Provide a high level of professional and courteous service using empathy when needed, while conducting account investigations
• Log cases in database detailing actions taken on accounts and conversations with customers.
• Ensure timely completion of tasks, to meet contract guidelines.
• Performs other duties as assigned.
• Complies with all policies and standards.

Representment Operations, Transaction Processing Associate III

• performing testing intakes
• planning assessment batteries
• administering neuropsychological measures
• interpreting data
• writing reports
• providing feedback sessions
• clarifying diagnoses
• completing documentation
• developing treatment plans

Clinical Testing Neuropsychologist, PhD/PsyD

• Perform testing intakes
• Plan assessment batteries
• Administer neuropsychological measures
• Interpret data
• Write reports
• Provide feedback sessions
• Clarify diagnoses
• Complete documentation
• Develop treatment plans

Clinical Testing Neuropsychologist – PhD / PsyD

• As a Neuropsychologist at LifeStance Health, you will be an integral part of our growing team, serving the mental healthcare needs of our clients and community.
• You’ll see clients in an outpatient clinical setting for in-person testing, with intakes and feedbacks completed in person or via telehealth based on client and clinician preference.
• You will have the opportunity to provide interdisciplinary care and collaborate with other LifeStance professionals, including psychiatrists, nurse practitioners, psychologists, social workers and therapists.
• Day-to-day job responsibilities will include: performing testing intakes, planning assessment batteries, administering neuropsychological measures, interpreting data, writing reports, providing feedback sessions, clarifying diagnoses, completing documentation, and developing treatment plans.

• Lead the Technical Operations team in support of the manufacturing of Active Pharmaceutical Ingredients, intermediates, and drug product intermediates at external contract manufacturing facilities in the region
• Provide leadership and expertise in technical oversight, portfolio management, continuous improvement, talent development and upskilling organization capabilities
• Ensure technical excellence in routine supply support to contract manufacturers
• Lead the technical efforts required for enhancing competitiveness through targeted process optimization
• Drive organizational capability in Proactive Process Monitoring to enable robust manufacturing operations & early detection of process issues
• Foster a community of sharing, curiosity, learning, and end-to-end mindsets for new technologies, ways of working & new product introductions
• Create a robust technical network of internal and external resources, rapidly deployable to solve complex problems in a cross-functional manner

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Operations Field Support Manager

Operations Manager – Billing

Data Operations Analyst

Deploy Process Manager – Plan & Source

Data Operations Analyst

Operations Effectiveness, Manager

Manager, IT Data Operations Specialist

Manager, Clinic Operations

Associate Director, Strategic Operations

Capital Operations Analyst

Operations Coordinator

Global Technology Initiative Portfolio & Operational Excellence Executive

Retail Operations Manager

Representment Operations, Transaction Processing Associate III

Clinical Testing Neuropsychologist, PhD/PsyD

Clinical Testing Neuropsychologist – PhD / PsyD

Clinical Testing Neuropsychologist, PhD/PsyD

Clinical Testing Neuropsychologist, PhD/PsyD

Clinical Testing Neuropsychologist, PhD/PsyD

Director, Chemical Technical Operations