Operations

• Proactively research and identify new marketplace supplier candidates across target categories, using competitive analysis, industry resources, and internal category gaps as inputs
• Conduct initial outreach to prospective suppliers, articulate SupplyHouse’s marketplace value proposition, and manage the early-stage relationship through qualification
• Coordinate with Category Management to prioritize and schedule new supplier conversations, ensuring alignment with category strategy before advancing candidates
• Own the end-to-end onboarding process for approved suppliers, including agreement coordination, contract administration, data requirements communication, and timeline management
• Lead technical feed setup and validation for new suppliers—mapping product data, verifying feed accuracy, and resolving data quality issues prior to go-live
• Train new suppliers on SupplyHouse’s systems, data standards, and operational requirements, ensuring they are set up for long-term success on the platform
• Serve as the primary point of contact for new suppliers through the onboarding period, troubleshooting issues and maintaining momentum to hit go-live milestones
• Document onboarding processes and maintain SOPs to ensure consistent, repeatable execution as the supplier base grows
• Develop and maintain claims, warranty, and returns processes for marketplace suppliers, ensuring clear guidelines and consistent execution across the supplier base
• Monitor post-launch supplier performance and flag issues with service levels, data quality, or accounting discrepancies for resolution
• Review weekly feeds for new item suggestions and coordinate with Category Management on additions
• Research competitor listings to identify opportunities for improvement in content, imagery, and positioning
• Conduct image audits and data cleanup including attribute and filter updates on new brand
• Own SOP creation and ongoing maintenance for marketplace operational workflows
• Test and document new marketplace features and platform capabilities within the supplier dashboards
• Execute ad hoc operational projects including data cleanup, content audits, and cross-system reconciliation
• Coordinate cross-functionally with Merchandising, Pricing, and Supply Chain teams to resolve issues and support execution
• Respond to basic marketplace customer inquiries escalated from Customer Service or order fulfillment, and review processed returns to identify trends
• Reconcile discrepancies between freight and non-freight shipping methods and partner with Product Catalog to update item dimensions as needed
• Monitor out-of-stock items and communicate gaps to the Merchandising team; support price update processes to maintain alignment between SupplyHouse and supplier pricing

Marketplace Operations Manager

• This job is responsible for leading enterprise-wide talent development and organizational design solutions.
• Key responsibilities include supporting senior business leaders to identify strategies directly linked to organizational goals and implement leadership solutions across the business.
• Job expectations include partnering with Global Talent, Global Human Resources (GHR), business stakeholders, Subject Matter Experts (SMEs), and vendors to execute enterprise talent processes and provide consultative support to lead the design, development, and implementation of talent development.
• In this role, you’ll partner with senior leaders to shape and deliver talent strategies that strengthen leadership depth, organizational effectiveness, and teammate outcomes across their organization(s).

Talent Consultant II – Global Operations

• Communicate with customers, vendors and team members to ensure customer commitments are met
• Demonstrate an understanding of GXO’s quality policies; establish procedures for maintaining quality objectives
• Provide guidance to supervisors with respect to personnel, quality and safety
• Hire, train, develop and appraise staff effectively
• Make recommendations on programs to improve operations
• Handle equipment and coordinate all maintenance needs with the maintenance team
• Ensure records are maintained appropriately and reports are completed in a timely manner
• Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA) and other pertinent standards/regulations

SC Operations Manager – 1st Shift

• Manage the day-to-day execution of GD communications activities, including planning, drafting, formatting/editing, coordinating inputs and approvals, preparing content for distribution, sending emails, managing calendar invitations, and tracking what needs to go out and when
• Maintain the GD communications calendar, global distribution lists, communications trackers, and follow-up processes to ensure timely execution and clear accountability
• Manage GD communications channels and platforms in partnership with enterprise teams, including serving as liaison to the Home team, coordinating Home postings, maintaining GD SharePoint sites, supporting channel governance, and ensuring content is current, accessible, organized, and aligned to enterprise and GD standards
• Support communications operations, reporting, and continuous improvement by developing, tracking, and reporting key performance indicators and metrics, including quarterly communications KPIs
• Pull external engagement updates from the GD tracker for monthly updates to the Head of GD, maintain deliverables trackers, monitor progress against timelines, and identify opportunities to improve communications processes, templates, and standards
• Support GD communications forums, meetings, and employee engagement channels, including coordinating monthly GD Communications Council meetings, managing monthly newsletter article submissions, supporting Senior Manager town halls and GD town halls, coordinating logistics for leadership forums and other meetings, and supporting people leader communications, toolkits, and related resources

Manager, Global Development Communications Operations

• Draft and produce high-quality, engaging GD-specific content across multiple channels and modern approaches to enable employee engagement and comprehension — inclusive of articles, newsletters, town halls, leadership memos, executive and leader communications (Head-of-GD, SBP cascades, 100-day plans), Viva Engage, and other internal channels as needed.
• Help coordinate the delivery and tracking of GD business communications across all functions in partnership with the Director, Global Development Strategy and Operations; align with Enterprise GCA on macro-level communications when appropriate; manage newsletter development and to facilitate effective delivery of communications.
• Ensure communications plans align to active change initiatives and support consistent messaging across GD without owning change methodology, frameworks, or governance.
• Support development and execution of select external initiatives including annual Clinical Trials Awareness Week and GD leader LinkedIn posts.

Senior Manager, Global Development Communications Operations

• Manage the day-to-day execution of GD communications activities, including planning, drafting, formatting/editing, coordinating inputs and approvals, preparing content for distribution, sending emails, managing calendar invitations, and tracking what needs to go out and when.
• Maintain the GD communications calendar, global distribution lists, communications trackers, and follow-up processes to ensure timely execution and clear accountability.
• Manage GD communications channels and platforms in partnership with enterprise teams, including serving as liaison to the Home team, coordinating Home postings, maintaining GD SharePoint sites, supporting channel governance, and ensuring content is current, accessible, organized, and aligned to enterprise and GD standards.
• Support communications operations, reporting, and continuous improvement by developing, tracking, and reporting key performance indicators and metrics, including quarterly communications KPIs.
• Pull external engagement updates from the GD tracker for monthly updates to the Head of GD, maintain deliverables trackers, monitor progress against timelines, and identify opportunities to improve communications processes, templates, and standards.
• Support GD communications forums, meetings, and employee engagement channels, including coordinating monthly GD Communications Council meetings, managing monthly newsletter article submissions, supporting Senior Manager town halls and GD town halls, coordinating logistics for leadership forums and other meetings, and supporting people leader communications, toolkits, and related resources.

• Drive enterprise‑level storytelling and executive communications, spanning EC and Board materials, operating model deployment, and internal events, to consistently articulate strategy, progress, and performance against key milestones and metrics.
• Shape and maintain a cohesive internal strategy narrative for Data Science & Digital Health.
• Translate complex data science, AI, and digital health strategy into clear, executive‑ready communications.
• Develop high‑impact materials for Executive Committee and Board of Directors engagements.
• Support internal leadership communications, including town halls, strategy sessions, and enterprise updates.
• Communicate DSDH operating model, milestones, metrics, and progress with clarity and consistency.
• Partner closely with peers to ensure internal narratives reflect broader industry context alongside internal messaging.
• Develop and maintain internal stakeholder mapping to tailor communications and engagement strategies.

Director, Strategy & Operations

• Develop and execute the strategic vision, direction, and long-term growth plan for the Power Delivery Services division, including distribution, transmission, and substation services.
• Oversee day-to-day operations to ensure safe, reliable, and efficient delivery of power infrastructure projects and services.
• Establish, implement, and maintain operational policies, procedures, and best practices to ensure safety, regulatory compliance, quality standards, and operational excellence.
• Lead planning and execution of capital improvement and infrastructure projects, ensuring on-time, on-budget, and high-quality delivery.
• Manage enterprise risk and ensure business continuity plans are in place for all power delivery operations.
• Identify, pursue, and secure new business opportunities to expand market share and service offerings within the power delivery sector.
• Build and maintain strong relationships with key stakeholders, including utilities, government agencies, regulators, and private sector clients.
• Develop and manage strategic partnerships, joint ventures, and subcontractor relationships to enhance capabilities and geographic reach.
• Collaborate closely with business development, sales, and marketing teams to position the company competitively and support bidding, proposals, and contract negotiations.
• Prepare, manage, and oversee the division’s operating budget, capital expenditures, and financial forecasts, ensuring cost-effective operations and profitability.
• Serve as the primary executive point of contact for key clients and strategic stakeholders.
• Ensure high levels of customer satisfaction through proactive communication, issue resolution, and consistent service quality.
• Represent the company at industry events, conferences, regulatory meetings, and client engagements.
• Provide regular performance updates and strategic reports to executive leadership and the board of directors.
• Drive continuous improvement initiatives focused on safety, efficiency, quality, scalability, and customer satisfaction.

Vice President of Power Operations

• Lead Sanofi Operations activities to create partnerships with targeted organizations, groups, institutions, etc. to create or enhance inventory management solutions.
• Lead Operations team’s planning, preparation, and implementation activities to ensure alignment with Commercial Operations Objectives, including pre-respiratory season planning, testing and order optimization.
• Partner with targeted immunization partners / customers (HS, PBGs) to identify, design, and implement unique / novel vaccine operations processes to help build differentiated value offerings.
• Coordinate Customer delivery projects to be defined in customer journey’s, which may include Inventory management, returns processing, and supply chain management tool integration with HS (ex: GHX).
• Coordinate Operations activities across distribution partners to ensure excellent service experiences, including but not limited to delivery forecasts, customer needs, and resource utilization.
• Implement key aspects of the Business Operations Plan - including the ordering process, customer/product allocations, and shipping processes across Sanofi and VaxServe.
• Conduct market research to identify short and long-term opportunities that create competitive advantages and differentiate the company from its competition.
• Lead the development and implementation of order fulfillment solutions that create measurable brand differentiation and value.
• Serve as a key information resource for all of Sanofi's functional areas regarding the order fulfillment process.
• Champion cross-functional communication: Encourage communication among functional areas to discuss market trends, process acceptance, and the overall perception of Sanofi's order fulfillment process and tools.
• Identify key performance service and demand metrics and develop and maintain delivery scorecard that help ensure maximum operational efficiencies (forecasts, buffers).
• Act as liaison to VaxServe and Distribution Teams.
• Act as liaison to Sales Teams; drive organizational awareness of Operation’s activities while instilling increased confidence in Sanofi capabilities.

Director, Delivery Operations Solutions

• Coordinate, prepare, animate performance workshops focused on cycle time reduction, yield improvement, complex problem solving, and launch readiness.
• Lead and coordinate execution of related action plan
• Act as performance partner for one or more EM&S business units by attending leadership team meetings and performance rituals, supporting early detection of performance gaps and improvement opportunities, and driving prioritization and execution of initiatives
• Deploy and maintain the EM&S performance management system according to SMS 2.0 standards, including +QDCI, Team Board, and GPS3 board
• Contribute to SMS upskilling program including training, certification, and coaching activities
• Champion cultural change in continuous improvement, change management, and problem-solving methodologies

Operational Excellence Performance Lead

• Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise
• Manages projects and direct activities of a team related to special initiatives
• Advises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives
• Builds relationships with business partners across various Lines of Business
• Manages and defines responsibilities and accountabilities for key program and projects
• Drive projects & initiatives that improve performance & process efficiency in a dynamic, fast-paced environment
• Address real-time needs of various teams, and complete administrative tasks timely
• Identify and manage solutions for emerging risks within each team and escalate through the appropriate channels
• Participate in broader initiatives to drive consistency and enhancements across each business
• Working closely and effectively with Credit Assistance leadership and stakeholder partners
• Assist with coaching employees to meet production targets, enhance efficiency, and deliver high-quality interactions while ensuring adherence to regulatory requirements
• Provide performance and process execution feedback to employees across various teams
• Comply with regulations, Bank procedures, ethical/integrity expectations, and financial/reporting controls

Senior Operations Consultant

• Lead and is accountable for the coordination of Solution Team project deliverables and core PECS process requirements.
• Shape project timelines that align with strategic decisions and assigning Direct Responsible Individuals (DRIs) as appropriate.
• Partner with Solutions Team Director to oversee milestone and critical path management.
• Identify interdependencies within projects.
• Drive accountability with cross-functional team and manage action items, project statuses, and critical path deliverables.
• Collaborate with internal and external partners to maintain updated project plans.
• Lead status sessions for assigned Solutions team.
• Lead operational process improvements that enhance efficiency, increase visibility, strengthen controls, and improve stakeholder experience.
• Act as SME for Solution Team with regards to PECS processes.
• Partner with business owners, finance, procurement, and supplier teams to support budget planning, financial stewardship, and annual business planning processes.
• Oversee purchase order (PO) lifecycle management and lead invoice reconciliation activities.
• Connect across SMOx Central Process team to manage supplier performance.
• Establish and cultivate strong supplier relationships to drive PECS goals.
• Coach, develop, and motivate direct reports.

Associate Director, Project Operations, Supplier Management

• Lead and is accountable for the coordination of Solution Team project deliverables and core PECS process requirements.
• Shape project timelines that align with strategic decisions and assigning Direct Responsible Individuals (DRIs) as appropriate.
• Partner with Solutions Team Director to oversee milestone and critical path management.
• Identify interdependencies within projects.
• Drive accountability with cross-functional team and manage action items, project statuses, and critical path deliverables.
• Collaborate with internal and external partners to maintain updated project plans.
• Lead status sessions for assigned Solutions team.
• Lead operational process improvements that enhance efficiency and stakeholder experience.
• Drive cross-functional issue resolution across business, finance, procurement, supplier, and technology teams.
• Support budget planning, financial stewardship, and annual business planning processes.
• Oversee purchase order (PO) lifecycle management and lead invoice reconciliation activities.
• Connect across SMOx Central Process team to manage supplier performance and establish strong supplier relationships.
• Coach, develop, and motivate direct reports to create an inclusive environment.

• Report to the Manager of Operations Specialist and work closely with Avantor’s Lab and Production Services professionals to serve customers by performing customized, mission-based lab work and research protocols.
• Support multiple facilities and/or customers in a strategic geographic area, performing the job functions of Coordinators, Technicians, Material Handlers, and Glass Washers when needed.
• Act as a backup to other territories and may require travel outside of the designated territory.
• Coordinate and lead team efforts, performing work related to customer requirements, and closely work with management to complete projects like Standard Operating Procedures and Direct customer interfacing.
• Utilize various computer systems: SAP, Inventory Manager, Citrix, VBQ, Info Access, and other customer-specific applications.
• Train Avantor Lab and Production Services associates on all service offerings.
• Provide SAP Support for customer services, credit rebills, and invoice scrubbing.
• Manage budgets related to expense reports and meet goals in revenue, safety, and quality.

On-Site Services Operations Specialist

• Drive business development for new franchise and MSA (Managed Service Agreement) club locations
• Lead and facilitate monthly Sales and Operations Review calls focused on KPI performance
• Oversee website strategy for all Franchise and MSA clubs
• Collect, organize, and analyze quarterly financial statements for all non-MSA franchise locations
• Serve as the primary liaison and strategic advisor to Franchise Owners
• Conduct weekly check-ins and lead structured monthly performance reviews
• Analyze KPIs and financial statements to identify growth opportunities
• Support new club development including site approvals, territorial mapping, and SWOT analysis
• Conduct regular in-market visits to ensure operational excellence and brand compliance
• Provide coaching to improve sales, membership growth, EBITDA, and operational efficiency

Director – Franchise Operations

• Under the direction of leadership, the Associate Director, Portfolio & Resource Operations supports operational excellence through data-driven portfolio and resource analytics
• Responsible for maintaining accurate capacity, workload, and utilization data across functions, the role ensures decisions are informed by robust metrics and transparent reporting
• Works collaboratively with functional partners to drive standardization and improve visibility into operational performance
• Maintain headcount, workload, and demand models for the functional area; run allocation algorithms to help ensure the Book of Business is delivered with quality and timeliness
• Support operating-model optimization within the functional area, translate outcomes into action plans and track through implementation
• Manage real-time workload balancing, capacity, and compliance-driven case allocation across geographies within the functional area to ensure balanced operations, on-time delivery, and business continuity through holidays, resource availability, and demand peaks
• Build and maintain operational dashboards; collect, analyze, and validate portfolio data (efficiency, utilization, quality); ensure standardized reporting in partnership with cross-functional peers across GDMS (Global Data Management & Standards) and enterprise standards
• Assist in developing forecasting tools, dashboards, and visualizations; contribute to continuous improvement of capacity modeling and workforce analytics
• Support long-term quality management plans; participate in strategic and tactical special projects as needed
• Prepare inputs for Operational Reviews; ensure consistent metric definitions, sources, and timeframes per enterprise cadence and templates
• Coordinate resource and financial forecasting, contracting, and invoicing; track variances and data integrity and publish reconciled views as required
• Collaborate with stakeholders to maintain a unified set of metrics, training, and SOP/BP (Standard Operating Practice/ Best Practice) frameworks based on functional area needs
• Monitor operational metrics post–system release to ensure realized efficiencies are captured in forecasting models and resource planning assumptions
• Support creation, maintenance, and delivery of role-specific curriculum; co-develop GDMS-wide training for the functional area; measure uptake
• Coordinate function-specific communications and change management aligned to GDMS/GCTO (Global Clinical Trial Operations) frameworks

Associate Director, Portfolio & Resource Operations

• Review and approve new accounts, ensuring all documentation, regulatory, and internal control requirements are satisfied prior to account establishment
• Perform supervisory review as a Series 24 principal, including exception approvals and escalation support
• Execute and oversee account maintenance activities, including ownership changes, beneficiary updates, registrations, and account attribute modifications
• Support and manage complex account structures, including trusts, estates, corporate entities, partnerships, and multi-party accounts
• Assist with lifecycle events, including death processing, estate distributions, and ownership transitions
• Ensure accurate capture and maintenance of beneficial ownership, control persons, authorized parties, and tax documentation (W 9/W 8)
• Partner closely with Client Service and advisors to address inquiries, resolve issues, and clarify documentation requirements
• Support inbound advisor requests, delivering timely, accurate, and high-quality servicing for both standard and non-standard scenarios
• Identify, assess, and escalate risk, documentation gaps, or inconsistencies in accordance with supervisory expectations
• Assist in processing and supporting ACATS and non-ACATS transfers, ensuring proper documentation and control
• Coordinate with and initially perform across Cashiering, Transfers, and account operations; as the platform scales, help stand up domain-specific functions with the opportunity to evolve into a dedicated leader within those areas
• Contribute to the development and refinement of workflows, procedures, and controls across onboarding and maintenance processes
• Leverage Salesforce and AI-enabled workflows to improve efficiency, reduce manual effort, and enhance turnaround times
• Maintain strong documentation and audit readiness across all activities

Account Operations Principal, Assistant Vice President – Wealth Custody & Clearing

• manage a team of patient operations managers
• work cross-functionally with leaders across FuzeRx to translate our technology infrastructure into measurable operational performance
• oversee the performance and growth of the Patient Operations Care team
• establish requirements for reporting and capabilities while driving initiatives to ensure a seamless patient experience across our automated dispensing and API-integrated platforms
• lead operational excellence across central fill pharmacy networks and courier delivery operations
• establishrequirements for capabilities and reporting, collaborating cross-functionally to deliver data-driven insights
• analyze data to forecast staffing needs based on program performance, optimizing resource allocation across multiple roles
• lead a large team of managers, supervisors and team members, establishing an environment of positive employee engagement and experience

Director, Central Operations

• Provide coverage for the reception desk, greet and direct client walk-ins, and schedule client appointments with appropriate staff
• Answer the IRC in New York or New Jersey's main telephone line, direct incoming calls as appropriate and assess documentation of clients to determine program eligibility
• Provide additional clerical assistance and support to IRC staff in the New York or New Jersey regional office
• Display sensitivity to cultural and personality differences of refugee clients. Respect their beliefs and values.
• Adhere to IRC policies, particularly those related to confidentiality and client privacy.
• Communicate effectively in person and by telephone.
• Other related duties as assigned.

Operations jobs in New Jersey

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Marketplace Operations Manager

Talent Consultant II – Global Operations

SC Operations Manager – 1st Shift

Manager, Global Development Communications Operations

Senior Manager, Global Development Communications Operations

Manager, Global Development Communications Operations

Senior Manager, Global Development Communications Operations

Director, Strategy & Operations

Vice President of Power Operations

Director, Delivery Operations Solutions

Operational Excellence Performance Lead

Senior Operations Consultant

Associate Director, Project Operations, Supplier Management

Associate Director, Project Operations, Supplier Management

On-Site Services Operations Specialist

Director – Franchise Operations

Associate Director, Portfolio & Resource Operations

Account Operations Principal, Assistant Vice President – Wealth Custody & Clearing

Director, Central Operations

Operations Intern – Unpaid