Director – Franchise Operations

UFC GYM

Director of Franchise Operations for UFC GYM driving revenue growth and optimizing franchise performance through strategic coaching and operational support.

Posted 7/18/2026full-timeAlabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Hawaii, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, Wisconsin, Wyoming • 🇺🇸 United StatesLead💰 $100,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong financial acumen and KPI analysis skills to drive business development and operational excellence across multiple franchise locations. Proven ability to lead teams, build relationships, and enhance performance through effective communication and coaching.

Highest-signal resume keywords

Multi-Unit Operations ManagementKPI AnalysisFinancial Statement AnalysisLeadership and Relationship BuildingMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KPI AnalysisFinancial Statement AnalysisSite ApprovalsTerritorial MappingSWOT AnalysisSales Performance ImprovementMembership Growth StrategiesOperational Efficiency

Soft Skills

LeadershipRelationship BuildingAdvanced Communication

Tools & Technologies

Microsoft Office

Industry Keywords

Franchise DevelopmentManaged Service AgreementOperational ExcellenceBrand ComplianceFitness Industry

About the role

Key responsibilities & impact

Drive business development for new franchise and MSA (Managed Service Agreement) club locations
Lead and facilitate monthly Sales and Operations Review calls focused on KPI performance
Oversee website strategy for all Franchise and MSA clubs
Collect, organize, and analyze quarterly financial statements for all non-MSA franchise locations
Serve as the primary liaison and strategic advisor to Franchise Owners
Conduct weekly check-ins and lead structured monthly performance reviews
Analyze KPIs and financial statements to identify growth opportunities
Support new club development including site approvals, territorial mapping, and SWOT analysis
Conduct regular in-market visits to ensure operational excellence and brand compliance
Provide coaching to improve sales, membership growth, EBITDA, and operational efficiency

Requirements

What you’ll need

Bachelor’s degree preferred or 5–7 years equivalent business experience
5–7+ years of multi-unit operations or General Manager experience
Strong financial acumen and KPI analysis skills
Proven leadership and relationship-building abilities
Advanced communication skills (written and verbal)
Strong Microsoft Office skills (Excel proficiency preferred)
Passion for fitness and alignment with the UFC GYM brand

Benefits

Comp & perks

Paid time off
Training & development
Wellness resources