UFC GYM

Events

• Lead operational planning, execution, and delivery of all tournament operations associated with the Sony Championship
• Develop and execute the tournament operations plan from initial planning through event completion
• Build and maintain operational timelines and project plans
• Oversee venue infrastructure, including tents, structures, utilities, fencing, flooring, signage, décor, and temporary facilities
• Lead site planning and venue logistics
• Manage tournament build and tear-down schedules
• Oversee volunteer recruitment, organization, and training
• Ensure operational readiness across all functional areas
• Source, negotiate, and manage operational vendors and contractors
• Develop scopes of work and monitor vendor performance
• Manage procurement and equipment rentals
• Ensure vendors meet contractual obligations, safety requirements, and event standards
• Serve as primary operational liaison with the host venue
• Coordinate course setup requirements with tournament officials
• Manage compound locations, parking plans, transportation routes, and back-of-house operations
• Coordinate utilities, power, water, internet, and communications infrastructure
• Develop and manage the tournament operations budget
• Monitor expenditures and identify cost efficiencies
• Process purchase orders and invoices
• Assist with financial forecasting and reconciliation
• Report to the Tournament Director
• Build event prestige, profile, and sustainable brand equity
• Provide thought leadership across events and geographic regions
• Drive innovation and change within a traditional sport

Senior Manager, Golf Events

• Lead all partnership sales, account management, and corporate partnership strategy for the Sony Championship
• Drive new business development and maximize partner revenue
• Build equity with local stakeholders, government officials, Hawaii’s business community, national brands, and strategic stakeholders
• Develop and execute the tournament’s annual sponsorship sales strategy
• Identify, cultivate, and secure new corporate partnerships across local, regional, and national markets
• Build and manage a sales pipeline through prospecting and relationship development
• Develop customized partnership proposals and negotiate sponsorship agreements
• Oversee contract execution and achieve or exceed annual partnership revenue targets
• Manage relationships, contractual rights, benefits, activation plans, renewals, and expansion opportunities for corporate partners
• Establish sponsorship inventory, pricing, and sales priorities with tournament, IMG Events, and sales operations leadership
• Evaluate commercial assets and revenue opportunities across hospitality, branding, digital media, fan engagement, and community programs
• Develop sponsorship valuation models and pricing recommendations
• Coordinate with Operations, Hospitality, Marketing, Ticketing, and Communications teams to deliver partnership benefits
• Support sponsor activation logistics during tournament week and marketing initiatives increasing sponsor visibility
• Represent the tournament at industry, networking, and community events
• Collaborate with IMG’s golf partnerships team on national relationships and cross-selling
• Maintain sales pipeline reporting, revenue forecasts, sponsorship inventory, fulfillment records, budgets, expenses, CRM, and sales documentation
• Deliver sponsorship revenue, new sponsors, sponsor retention, and alternative revenue streams across the portfolio

Director, Golf Events

Graphics Designer

• Create original graphic designs supporting company initiatives, including promotions, member acquisition campaigns, events, partnerships, and internal communications
• Take approved concepts and designs from the Lead Designer and scale a single design across multiple formats, sizes, and channels (digital display, social, email, in-club signage, print collateral)
• Ensure all creative output adheres to UFC GYM brand standards, templates, and style guidelines
• Prepare print-ready and web-optimized files with accurate specs, bleeds, and color profiles
• Develop and execute gym graphics plans for new club openings and remodels, including wall graphics, wayfinding, window clings, and environmental branding
• Coordinate with vendors, printers, and field teams to ensure accurate production and installation of location graphics
• Upload, organize, and maintain creative assets within the company's asset management platform, ensuring files are current, properly named, and accessible to corporate and franchise stakeholders
• Support the marketing team in fulfilling creative asset requests from franchise locations and field teams
• Participate in creative briefings, provide production timelines, and manage multiple concurrent projects against deadlines
• Support photo and video needs for events, club openings, and content capture as needed

Junior Graphic Designer

Operations

• Drive business development for new franchise and MSA (Managed Service Agreement) club locations
• Lead and facilitate monthly Sales and Operations Review calls focused on KPI performance
• Oversee website strategy for all Franchise and MSA clubs
• Collect, organize, and analyze quarterly financial statements for all non-MSA franchise locations
• Serve as the primary liaison and strategic advisor to Franchise Owners
• Conduct weekly check-ins and lead structured monthly performance reviews
• Analyze KPIs and financial statements to identify growth opportunities
• Support new club development including site approvals, territorial mapping, and SWOT analysis
• Conduct regular in-market visits to ensure operational excellence and brand compliance
• Provide coaching to improve sales, membership growth, EBITDA, and operational efficiency

Director – Franchise Operations

Representative

• Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers.
• Negotiates account resolution and accurately inputs and documents actions within the collection systems.
• Maintains up-to-date customer contact information in the collections systems.
• May be required to support other queues to facilitate teamwork in the department.
• Escalates and assists other team members with calls as needed.
• Serves as a resource/subject matter expert and may provide training to fellow team members.
• May be required to initiate external contact with customers and may perform advanced loss prevention activities.
• Review the Month to Date (MTD) sent by the clubs for accuracy.
• Daily review of ABC on prior day dues collections and all club entries.
• Process all refunds from ABC and Point of Sale (POS). Research all refunds from the clubs for accuracy.
• Oversees 3rd party collections and all communication that is needed to the clubs from Swift.
• Works as the liaison between ABC and the Club Operations Managers.
• Timely, responsive, courteous communication with all member inquiries, questions, concerns, and needs.

Senior Manager, Golf Events

Director, Golf Events

Junior Graphic Designer

Director – Franchise Operations

Member Services Representative