Director, Delivery Operations Solutions

Sanofi

Director responsible for integrating demand management and order fulfillment supporting Sanofi's multi-billion-dollar vaccine portfolio. Leading operational excellence and customer-centered delivery solutions with cross-functional collaboration.

Posted 7/22/2026full-timeMorristown • New Jersey, Pennsylvania • 🇺🇸 United StatesLead💰 $150,000 - $216,667 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operations management, supply chain logistics, and order fulfillment processes, with a strong focus on cross-functional collaboration and analytical problem-solving. Proficient in utilizing tools like SAP and EDI to enhance inventory management and customer delivery solutions.

Highest-signal resume keywords

Operations ManagementSupply Chain ManagementOrder FulfillmentProject ManagementAnalytical Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ManagementDemand PlanningLogisticsProduct AllocationOrder FulfillmentCross-Functional LeadershipMarket ResearchPerformance Metrics DevelopmentProcess OptimizationResource Utilization

Soft Skills

Cross-Functional CommunicationTeam LeadershipOrganizational Awareness

Tools & Technologies

SAPElectronic Data Interchange (EDI)Microsoft ExcelMicrosoft PowerPoint

Industry Keywords

Commercial OperationsDistribution ProcessesCustomer Delivery SolutionsThird-Party LogisticsVaccine Operations

About the role

Key responsibilities & impact

Lead Sanofi Operations activities to create partnerships with targeted organizations, groups, institutions, etc. to create or enhance inventory management solutions.
Lead Operations team’s planning, preparation, and implementation activities to ensure alignment with Commercial Operations Objectives, including pre-respiratory season planning, testing and order optimization.
Partner with targeted immunization partners / customers (HS, PBGs) to identify, design, and implement unique / novel vaccine operations processes to help build differentiated value offerings.
Coordinate Customer delivery projects to be defined in customer journey’s, which may include Inventory management, returns processing, and supply chain management tool integration with HS (ex: GHX).
Coordinate Operations activities across distribution partners to ensure excellent service experiences, including but not limited to delivery forecasts, customer needs, and resource utilization.
Implement key aspects of the Business Operations Plan - including the ordering process, customer/product allocations, and shipping processes across Sanofi and VaxServe.
Conduct market research to identify short and long-term opportunities that create competitive advantages and differentiate the company from its competition.
Lead the development and implementation of order fulfillment solutions that create measurable brand differentiation and value.
Serve as a key information resource for all of Sanofi's functional areas regarding the order fulfillment process.
Champion cross-functional communication: Encourage communication among functional areas to discuss market trends, process acceptance, and the overall perception of Sanofi's order fulfillment process and tools.
Identify key performance service and demand metrics and develop and maintain delivery scorecard that help ensure maximum operational efficiencies (forecasts, buffers).
Act as liaison to VaxServe and Distribution Teams.
Act as liaison to Sales Teams; drive organizational awareness of Operation’s activities while instilling increased confidence in Sanofi capabilities.

Requirements

What you’ll need

BS / BA, or other advanced degree
10+ years of progressively responsible experience in operations, supply chain, logistics, demand planning, business operations, or commercial operations
Demonstrated experience leading complex cross-functional initiatives
Strong analytical and project management capabilities
Experience with order fulfillment, product allocation, inventory management, and distribution processes
Working knowledge of Electronic Data Interchange (EDI)
SAP proficiency
Advanced proficiency in Microsoft Office applications, including Excel and PowerPoint
Experience working with distributors, third-party logistics providers, and customer delivery solutions

Benefits

Comp & perks

Health insurance
Prevention and wellness programs
At least 14 weeks’ gender-neutral parental leave