Learning and Development

• Design and develop learning experiences across multiple formats, including eLearning modules, instructor-led training, learner workbooks, job aids, quick-reference guides, and knowledge checks.
• Build scalable, agent-centered training content using tools such as Articulate 360, Canva, Google Suite, and Confluence and apply adult learning principles that drive measurable behavior change.
• Partner with subject matter experts across Operations, Product, Underwriting, Service, and Sales to gather information, validate content accuracy, and translate complex concepts into practical guidance.
• Lead the organization, accuracy, and governance of Kin’s operational knowledge base, including content standards, tagging conventions, audits, and version control practices.
• Revise and update learning content quickly in response to process improvements, product launches, regulatory updates, or system changes while maintaining high quality and consistency.
• Create operational communication assets such as announcements, reinforcement materials, quick-start guides, and leader talking points that support successful rollout and adoption of new initiatives.
• Track knowledge base health metrics and learner engagement data to identify opportunities for content improvements and operational efficiencies.
• Coordinate stakeholder reviews, approvals, and publishing workflows across training and communication materials.
• Maintain reusable templates, style guides, and scalable content components that improve development speed and consistency across the Operations Training team.
• Integrate generative AI tools into content development workflows to improve efficiency, scalability, and speed without sacrificing content quality or learner experience.

Instructional Designer

• Design, develop, and implement instructor-led, virtual, eLearning, and blended learning programs using adult learning principles and instructional design methodologies (ADDIE, SAM, or similar).
• Partner with leadership, operational teams, and subject matter experts to conduct learning needs assessments and develop scalable training solutions aligned with organizational goals.
• Create engaging learning materials, including facilitator guides, learner workbooks, job aids, assessments, videos, eLearning modules, and polished PowerPoint presentations.
• Develop and maintain standardized onboarding curricula for corporate and practice-based roles.
• Manage and maintain the Learning Management System (LMS), including course creation, uploads, testing, reporting, learner tracking, and optimization of the user experience.
• Facilitate both virtual and in-person training sessions, ensuring effective knowledge transfer and learner engagement.
• Evaluate training effectiveness through assessments, learner feedback, and performance metrics, making recommendations for continuous improvement.
• Maintain and update existing training content to ensure accuracy, consistency, regulatory compliance, and alignment with operational changes.
• Collaborate with cross-functional teams to prioritize learning initiatives and manage multiple instructional design projects simultaneously.
• Ensure all learning content aligns with QualDerm branding, organizational standards, and compliance requirements.
• Stay current on instructional design trends, learning technologies, and best practices in adult education and healthcare training.
• Support onboarding initiatives and ongoing professional development programs that enhance employee engagement, retention, and performance.
• Assist with additional Learning & Development initiatives and special projects as assigned.

• In partnership with HR Leads, define and execute an annual talent development roadmap for the Super Region, aligned to each Hub’s business strategy.
• Conduct needs analysis to identify capability gaps and specific local development priorities.
• Proactively consult and partner with the broader Talent Development team and regional HR Leads to ensure both regional and enterprise-wide programs are consistently aligned, grounded in desired business outcomes, and reflective of real-time needs across the region.
• Share regional insights that inform and improve the quality and effectiveness of enterprise programs and solutions.
• Balance enterprise commitments with regional priorities, effectively managing capacity and stakeholder expectations across both scopes.
• Proactively cultivate strong, trust-based relationships with regional business leaders, HR Leads, and COE team members – initiating regular touchpoints and staying ahead of business needs to anticipate talent development and change needs before they become urgent.
• Own a specific enterprise-wide talent portfolio – overseeing design, development, delivery, and continuous improvement of programs within the portfolio.
• Establish metrics to measure program effectiveness, ROI and learner impact.
• Design and facilitate high-impact learning experiences, including workshops, cohort programs, experiential development opportunities.
• Partner with regional business leaders and HR Leads to assess organizational health, identify structural optimization opportunities, and lead or support the design and implementation of solutions – ensuring changes are executed with minimal disruption, improve clarity, performance and agility, and build long-term capability across the organization.
• Proactively develop and introduce organizational effectiveness tools and frameworks that build lasting team and leadership effectiveness across the region – anticipating where capability gaps and team health issues are emerging.
• Design and implement change management strategies and plans, including stakeholder analysis, communication plans and adoption measures – tailored to the scope and complexity of each specific change initiative.
• Proactively identify change risks, readiness gaps, and capability needs across the business and HR community – initiating conversations with business and HR Leaders before issues surface, equipping them with the knowledge, tools, and confidence to sponsor and sustain change, and serving as a consultative thought partner throughout the full lifecycle of change efforts.

Regional Talent Development Leader, Bilingual

• Develops, designs, and maintains comprehensive training programs for member experience and mortgage lending functions, including origination, processing, underwriting, closing, and servicing.
• Ensures all training content aligns with current lending regulations, credit union policies, and industry best practices.
• Facilitates instructor-led training (virtual and in-person) for new hires and existing staff.
• Conducts onboarding and upskilling programs for mortgage loan officers, processors, underwriters, and branch lending staff.
• Delivers ongoing training for new products, systems, and process updates.
• Tracks training effectiveness using metrics such as learner feedback, assessment scores, and performance outcomes.
• Collaborates with leadership to identify skill gaps and training opportunities.
• Performs other job-related duties as assigned.

Training Specialist III

• Design and develop high-quality, technically complex, scalable online learning experiences in collaboration with academic stakeholders and subject matter experts
• Design high-quality and valid assessments to assess evidence of learning for both formative and summative performances
• Engage in ongoing quality reviews and participate in data-informed assessments of learning experiences
• Independently manage multiple project timelines and available resources while driving towards ongoing process efficiencies in instructional design and development efforts
• Apply instructional design skills, relevant learning theories, and knowledge of learning technologies and environments

• Create learning and performance solutions that help employees succeed and deliver great customer experience
• Partner with business leaders to identify performance needs and design scalable solutions
• Design, develop, and implement learning programs, performance support tools, knowledge resources, and communications
• Create engaging learning experiences using instructor-led, virtual, digital, and self-paced formats
• Apply adult learning principles, scenario-based learning, microlearning, and other modern instructional design techniques
• Use operational, quality, and learner data to measure effectiveness and drive continuous improvement
• Collaborate with subject matter experts and business partners to ensure solutions align with business goals
• Leverage AI, automation, and emerging technologies to improve learning outcomes and scalability
• Support enterprise standards, templates, and best practices for learning and performance enablement
• Mentor peers and promote a culture of continuous learning and innovation

Operations Strategy & Enablement Instructional Designer

• Supports the design, development, implementation, and continuous improvement of K–16 STEMM curriculum
• Collaborates with researchers, physicians, educators, and internal teams to create instructional materials
• Contributes across the full curriculum design lifecycle—from concept development to implementation
• Ensures all learning experiences are scientifically accurate, accessible, rigorous, and grounded in authentic biomedical research
• Writes and edits instructional content, including teacher guides, student materials, and assessments
• Develops interactive digital learning modules and multimedia assets
• Applies evidence-based instructional design methodologies throughout the curriculum development process
• Incorporates feedback to iteratively improve curriculum quality
• Manages multiple curriculum development projects simultaneously
• Maintains current knowledge of instructional design and STEM education through ongoing professional learning.
• Performs other related duties as assigned to support departmental goals.

Instructional Learning Designer – STEMM Education and Outreach

• Serve as the primary training liaison for assigned regions, aligning training initiatives with operational goals and workforce development needs.
• Support onboarding and ongoing training programs for operational employees.
• Conduct training needs assessments in partnership with regional leaders and project teams.
• Evaluate employee skill development needs and recommend appropriate learning solutions.
• Collaborate with Learning & Development and Operations teams to develop, adapt, and maintain training materials, job aids, and learning resources.
• Ensure training content reflects current company standards, procedures, equipment, safety requirements, and industry best practices.
• Identify opportunities to improve training effectiveness and operational performance through continuous improvement initiatives.
• Deliver instructor-led, hands-on, classroom, virtual, and on-the-job training programs.
• Serve as a trusted advisor by translating operational challenges into effective learning and development solutions.
• Partner with schools, trade programs, workforce development organizations, and community groups to support workforce development initiatives.
• Represent the organization at community events, career fairs, educational programs, and workforce development activities.
• Track training participation, completion, certifications, and outcomes using company systems and reporting tools.
• Support compliance requirements related to training, certifications, and workforce development programs.

Regional Training Specialist

• Deliver engaging, high-quality training for domestic and sexual violence professionals using both in-person and virtual formats.
• Provide training on topics related to the intersection of substance use (including opioid misuse), domestic violence, sexual assault, and survivor safety, as assigned.
• Contribute to the planning and execution of the Coalition’s Annual Conference, the Tommy Burks Victim Assistance Academy, webinars, and other Coalition-hosted trainings.
• Support programs in developing policies, procedures, and practices that address substance use in a way that is non-punitive, survivor-centered, and aligned with harm-reduction principles, as appropriate.
• Track training participation, technical assistance activities, and outcomes—including substance use–related training and TA—to support continuous quality improvement.

Training and Technical Assistance Specialist

• Lead and manage the Operations learning delivery function, ensuring consistent, high-quality delivery of onboarding ~200 new hires annually, and continuous learning programs for our existing front line teams
• Develop and coach a team of 3-5 facilitators, providing performance management, mentorship, and professional development
• Own and manage the Operations training calendar and team capacity
• Partner with Operations leaders to identify knowledge gaps, emerging skill needs, and opportunities for targeted learning interventions
• Translate operational feedback and performance trends into actionable training improvements and new learning initiatives
• Monitor trainee performance trends and operational metrics to evaluate training effectiveness and continuously improve programs
• Facilitate training sessions ~30% of time to support trainer capacity or high-priority initiatives

Operations Training Manager, Delivery

• Partner with SMEs and functional leads to translate complex processes into clear, audience-appropriate content
• Design and develop learning experiences — e-learning modules, facilitator guides, job aids, and microlearning — applying instructional design principles to ensure content is engaging and outcome-aligned
• Assist in maintaining Learning Management System (LMS) organizing and uploading content, as well as tracking and reporting on usage metrics
• Coordinate scheduling and logistics for live and virtual training sessions, including facilitator prep and post-session follow-up
• Leverage AI tools to increase efficiency across writing, research, and content development workflows
• Support new tool and process rollouts with adoption-focused training materials
• Maintain content libraries, document templates, and version control
• Manage training calendars (i.e. - Focus Fridays) with communicate guidelines and calendar holds
• Draft, edit, and distribute internal communications — owning clarity, tone, and consistency across all channels
• Manage distribution lists and the internal communications calendar
• Own end-to-end production of the quarterly All Hands deck, coordinating stakeholder content and ensuring materials are polished and on time
• Develop and manage GO’s content calendar, creating case studies, blog posts, whitepapers, social content, and award submissions into compelling, brand-aligned pieces
• Manage end-to-end logistics for conferences and external events: travel, registration, materials shipping, and booth needs
• Plan and execute internal events — team summits, offsites, happy hours — including venue, catering, AV, and attendee communications
• Build and maintain processes for tracking internal tool usage and sentiment metrics, delivering reporting on these metrics to key stakeholders and leadership
• Aggregate team feedback and survey data into actionable insights that key stakeholders and leaders can evaluate to strengthen adoption.
• Track project timelines and proactively flag risks
• Act as point of contact for additional inbound Performance Enablement requests outside of daily L&D functions, coordinating with the Dir of Communications & Trainings about priorities and next steps.

Communications and L&D Coordinator

• Develop and maintain comprehensive training modules incorporating federal agency-based content for federal programs
• Conduct monthly SMS Information Briefs (SIBs) via Microsoft Teams to keep facility managers and federal staff updated on developments
• Create and update self-directed training content, ensuring alignment with current agencies' manuals
• Maintain communication with stakeholders through distribution lists and coordinate regular training sessions
• Monitor and incorporate system updates, policy changes, and helpdesk FAQs into training materials
• Prepare and deliver monthly briefings that are concise, relevant, and valuable to the target audience
• Maintain and update training documentation to reflect current versions and federal agency requirements
• Track participation, gather feedback, and analyze training effectiveness to improve program delivery
• Coordinate with teams to ensure training content accuracy and relevance

Enterprise Training Manager

• Learn the various components and benefits of Canva Education – training will be provided
• Deliver hands-on, virtual, and in-person experiences and informational presentations/training on Canva Education for educators and stakeholders at pre-identified schools, districts, events, and conferences – training materials and curriculum provided
• Raise awareness, desire, and usage for Canva Education
• Submit reporting forms post events/conferences/PD trainings to the NEXT GEN·TEAM

Part Time Canva Learning Consultant

• Develop and deliver impactful sales training and coaching programs on Elavon's products and/or services for our Merchant Service Providers
• Build training content and manage it as part of Elavon’s Partner Incubation Program
• Guide the new client through training including initial web-based trainings, onsite trainings, and virtual group trainings
• Coach clients on best practices
• Conduct onsite partner meetings and quarterly classroom trainings for partners
• Maintain open lines of communications with clients during the training phase of their partnership
• Grow portfolio performance and business growth through training

Partner Training Manager

• Support and promote Mullins’ safety culture at the job-site level
• Use discretion, independent judgement, and professional skills to plan and implement safety training from the corporate training program that applies to each jobsites scope and needs
• Coordinate onboarding efforts with Human Resources and the Recruiting Department
• Collaborate with the Project Management team to schedule and conduct safety training as needed, the use of on-site safety coordinators may be needed or required at times and should be coordinated with the Project Managers and Corporate Safety Trainer
• Submit Monthly & Quarterly Reports to the Corporate Safety Trainer
• Have full capabilities to train on higher level training courses: Mobile Elevated Working Platform (MEWP), Telehandler/Forklift (TELE), First-Aid/CPR/AED, Confined Space, Lockout/Tagout (LOTO), Heavy Equipment, Scaffold Competency, Fall Protection, Ladder Safety
• Make recommendations to improve processes and procedures and look for ways to continuously improve Mullins’ Safety Training Program and related policies and procedures
• Maintain a culture and working environment where safety and its required training is planned in every task
• Maintain detailed training files and records
• Ensure PPE requirements are met by all employees on-site through proper training and culture building strategies.
• Build proficiency within Procore, Schoox, Excel, Word, Outlook, PowerPoint, etc.

Safety Training Specialist – LMS Development, Instructor Led Training Facilitator

• Support the development and implementation of learning and development programs aligned with business needs.
• Deliver and coordinate training programs, including onboarding, technical skills, and continuous improvement initiatives.
• Collaborate with cross-functional teams to identify learning needs and assist in developing targeted training solutions.
• Support and guide Ambassadors across our four Innovation Centers, providing coaching and day-to-day direction.
• Assist in evaluating training effectiveness through feedback, assessments, and basic reporting.
• Help create and update training materials, including e-learning modules, instructor-led content, and job aids.
• Ensure training activities follow organizational standards and established best practices.
• Support training compliance efforts and assist with audit readiness across our four Innovation Centers.
• Maintain accurate and up-to-date training records for employees.
• Track completion of required certifications and compliance training.
• Assist in preparing reports on training completion, compliance status, and potential gaps.
• Partner with internal teams to help meet regulatory and operational requirements.
• Other duties/responsibilities as necessary.

Learning Specialist

• Support and promote Mullins’ safety culture at the job-site level
• Use discretion, independent judgement, and professional skills to plan and implement safety training from the corporate training program that applies to each jobsites scope and needs
• Coordinate onboarding efforts with Human Resources and the Recruiting Department
• Collaborate with the Project Management team to schedule and conduct safety training as needed
• Submit Monthly & Quarterly Reports to the Corporate Safety Trainer
• Have full capabilities to train on higher level training courses
• Make recommendations to improve processes and procedures and look for ways to continuously improve Mullins’ Safety Training Program and related policies and procedures
• Maintain a culture and working environment where safety and its required training is planned in every task
• Maintain detailed training files and records
• Ensure PPE requirements are met by all employees on-site through proper training and culture building strategies.
• Build proficiency within Procore, Schoox, Excel, Word, Outlook, PowerPoint, etc.

Safety Training Specialist – Traveling

• Leverage expertise in instructional design, content development, and writing to create engaging digital learning experiences.
• Collaborate closely with Learning and Customer Operations partners to design and deliver effective digital curriculums.
• Design and develop instructional content including storyboarding, learning materials, etc.
• Conduct needs assessments and analyze learner requirements to create tailored learning experiences.
• Collaborate with subject matter experts to ensure content accuracy and relevance.
• Consult with stakeholders to offer expert advice on instructional design and solutions.
• Utilize various instructional design models and methodologies to create effective learning solutions.
• Manage projects efficiently, demonstrating strong organizational skills to meet deadlines and deliver high-quality results.
• Develop assessments and evaluations to measure learner competency and the effectiveness of learning programs.
• Continuously improve and update existing learning content based on feedback and performance data.
• Responsible for facilitating in-person training for employees at all levels, as needed.

• Plan and conduct training sessions for technicians
• Collaborate with business and function stakeholders
• Identify competence development needs
• Maintain and analyze training records
• Supervise or conduct special training courses
• Stay current on industry developments and innovations

Service Training Specialist

• Assist with the onboarding of new employees as well as initial training to ensure a positive new hire experience
• Provide on-going group and individualized training for purposes of work performance enhancement and general education
• Deliver training in the areas of company and department policies and procedures, department related competencies and Lab Information Systems
• Develop and implement appropriate resources and programs to accomplish training objectives
• Evaluate and update existing training materials and plans
• Serve as a procedural and compliance resource for department employees
• Support leadership with their goals in relation to quality and service metrics
• Assist with the creation of improvement plans for underperforming employees
• Maintain accurate logs and records for all trainings conducted
• Provide training with respect and professionalism at all times
• Assist with the workflow during times of high volume or when coverage is needed
• May travel to client sites and other branches to assist in training
• Research industry related information when necessary
• Additional administrative tasks as needed

Learning and Development jobs in Tennessee

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Instructional Designer

Instructional Designer

Regional Talent Development Leader, Bilingual

Training Specialist III

Instructional Designer

Operations Strategy & Enablement Instructional Designer

Instructional Learning Designer – STEMM Education and Outreach

Regional Training Specialist

Training and Technical Assistance Specialist

Operations Training Manager, Delivery

Communications and L&D Coordinator

Enterprise Training Manager

Part Time Canva Learning Consultant

Partner Training Manager

Safety Training Specialist – LMS Development, Instructor Led Training Facilitator

Learning Specialist

Safety Training Specialist – Traveling

Instructional Designer

Service Training Specialist

Training Coordinator