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About the role
Key responsibilities & impact- Assist with the onboarding of new employees as well as initial training to ensure a positive new hire experience
- Provide on-going group and individualized training for purposes of work performance enhancement and general education
- Deliver training in the areas of company and department policies and procedures, department related competencies and Lab Information Systems
- Develop and implement appropriate resources and programs to accomplish training objectives
- Evaluate and update existing training materials and plans
- Serve as a procedural and compliance resource for department employees
- Support leadership with their goals in relation to quality and service metrics
- Assist with the creation of improvement plans for underperforming employees
- Maintain accurate logs and records for all trainings conducted
- Provide training with respect and professionalism at all times
- Assist with the workflow during times of high volume or when coverage is needed
- May travel to client sites and other branches to assist in training
- Research industry related information when necessary
- Additional administrative tasks as needed
Requirements
What you’ll need- High school diploma or GED or equivalent
- 3 years or more Phlebotomy experience drawing patients of all ages
- Strong communication skills; both written and verbal
- High attention to detail and time management skills
- Proven track record in providing exceptional customer service
- Flexibility to travel throughout territory for training purposes
- Comfortable working under minimal supervision
- Basic computer skills with proficiency in Microsoft Office
- Valid driver's license and clean driving record with reliable transportation
- Be at least 21 years’ old
- Able to pass a standardized color blindness test
Benefits
Comp & perks- Medical
- Dental
- Vision
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO)
- Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PhlebotomyLab Information SystemsTraining developmentTraining evaluationCustomer service
Soft Skills
CommunicationAttention to detailTime managementFlexibilityProfessionalism
Certifications
High school diplomaGED
