Referral Coordinator

• Assist patients by receiving incoming referrals and coordinating referral appointments.
• Work with insurance companies and care providers to share essential patient information.
• Track and document referrals to keep staff aware of referral status.
• Ensure complete and accurate patient registration and provide necessary medical information to specialists.
• Assist patients who qualify for UNCFA to coordinate care with appropriate facilities.
• Act as a patient advocate to make sure services are given appropriately.
• Ensure timely documentation in the patient's chart regarding specialist consults and hospitalizations.

Referral Coordinator assisting patients at NeighborHealth Center in Raleigh, NC

Referral Coordinator assisting patients at NeighborHealth Center in Raleigh, NC. Coordinating incoming referrals and working with insurance companies to manage patient information.

Medical Science Liaison

• Provide healthcare professionals (HCPs) credible, balanced, scientific information about ADCT and its product, pipeline, research activities, and ADCT product development.
• Respond to unsolicited medical information requests in the field.
• Develop territory plans to initiate and maintain strong relationships with Key Opinion Leaders (KOLs) and Health Care Providers (HCPs).
• Maintain medical expertise and a strong understanding of hematology/oncology clinical practice.
• Cover sessions and collect insights at scientific congresses.
• Develop and demonstrate competencies in the understanding and communication of relevant scientific information, including but not limited to disease state, therapeutic landscape, clinical data, mechanism of action for therapeutics agents, RWE.
• Maintain the highest ethical and professional standards and in accordance with the relevant guidelines.
• Collaborate with key functional leaders and project team members, building collegiate, compliant and successful teams.
• Ensure alignment across functions by working in partnership with key stakeholders.

MSL responsible for providing scientific information at ADC Therapeutics

Medical Science Liaison – Central Atlantic

Medical Science Liaison at ADC Therapeutics providing credible scientific info to healthcare professionals. Responsible for developing key relationships and maintaining medical expertise in oncology.

General

• Lead worship at weekly gatherings at least 42 times a year
• Build, develop, and lead the campus worship ministry
• Recruiting and auditioning prospective team members
• Prayerfully creating and executing weekly worship plans that embody Summit Worship DNA
• Attend and actively contribute to Campus team meetings

Worship Leader guiding worship experiences at Summit Worship

Worship Leader

Worship Leader responsible for leading worship at weekly gatherings and developing campus worship ministry. Collaborating with church staff to support central worship initiatives.

Account Specialist

• Manage a high volume of outbound and inbound renewal sales calls in a timely and professional manner.
• Follow established communication scripts while applying critical thinking and sound judgment.
• Actively listen to identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives.
• Meet and exceed individual and team sales goals and performance metrics.

Account Renewal Specialist supporting clients to ensure compliance with regulations

Account Renewal Specialist

Account Renewal Specialist ensuring client retention and satisfaction in a fully remote role. Working with clients on compliance support for FDA regulations in a mission-driven team.

Supervisor

• Provide direct supervision and oversight for a localized, multi-disciplinary team supporting Innovations members living with mental health, substance use, and intellectual/developmental disabilities.
• Ensure staff utilize workflows as required to complete Care Management comprehensive assessment and care plans for members as care needs change.
• Establish a team based, person-centered approach to coordination of care to be implemented by all team members that effectively manages a member’s physical health, behavioral health, and social determinant of health needs using established workflows and processes effectively and efficiently.
• Monitor teams to help ensure integration of care through the establishment of a multi-disciplinary team to meet the member’s needs.
• Be familiar with evidenced-based and best practices for members and translate that knowledge into specific process, procedures, and workflows for staff to identify and facilitate effective and efficient coordination and management of care for members.

IDD District Supervisor overseeing care management in North Carolina

District Supervisor

IDD District Supervisor overseeing a skilled care team providing support within a managed care environment. Role focuses on managing care for individuals with serious mental health and developmental disabilities in North Carolina.

• Evaluate/investigate the circumstances of the grievance/complaint, which includes interacting with callers to gather information regarding their concern
• Collaborate with other internal Trillium departments to help gather information and documents for the investigation
• Document in the grievance/complaint module
• Interfaces with providers and external entities, as required, to resolve grievances and complaints
• Use professional discretion to determine appropriate response to the contents of complaints or grievances
• Maintain and adjudicate member and recipient grievances and complaints in a timely manner
• Ensure notification letters are updated and sent to the grievant/complainant accurately and timely based on current formats and timelines as established by regulations
• Maintain and update the grievance module, spreadsheets and Trillium’s on-line grievance/complaint submission portal
• Establish and ensure grievances and complaint files are maintained in accordance with contractual and accreditation standards.

Grievance Coordinator maintaining and coordinating grievance and complaints

Grievance Coordinator

Grievance Coordinator at Trillium Health Resources responsible for grievance and complaint management. Ensuring compliance with State and Federal guidelines while supporting members and providers in grievance processes.

Health Information Specialist

• Schedule: Monday-Friday 8:00am-4:00pm CST
• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

Health Information Specialist handling patient health information requests and records management.

Health Information Specialist I

Health Information Specialist handling requests for patient health information and managing medical records. Ensuring compliance with regulations and maintaining confidentiality in a healthcare setting.

Claim Adjuster

• Investigate assigned claims including initial investigation, evaluating coverage, negotiating settlements and setting reserves within authority limits, time standards and company best practices.
• Interpret damage appraisal reports, identifying subrogation opportunities and negotiating claims to successful conclusion or transfer of file to regional adjuster.
• Handle all assigned inventory of claims within departmental guidelines, following Best Practices and FCCI policies and procedures for property and casualty claims.
• Work with and may coordinate the work of independent adjusters and miscellaneous vendors in an attempt to handle claims effectively and contain expenses.

Adjuster investigating and adjusting commercial auto property damage claims

Commercial Vehicle Team Claim Adjuster

Adjuster investigating and adjusting claims for commercial vehicle damages at FCCI. Hybrid role with occasional office work for competitive insurance benefits.

CVT Adjuster investigating and adjusting commercial auto property damage claims

CVT Adjuster investigating and adjusting commercial vehicle claims including property damage. Coordinating with adjusters and vendors in a hybrid work environment.

• Make eligibility determinations and approval or denial decisions for employee leave and accommodation requests by evaluating the full scope of applicable federal, state, and local laws (including FMLA, ADA, PWFA, and state-specific programs).
• Independently assess complex and overlapping leave scenarios to determine appropriate leave designation, duration, and compliance requirements.
• Administer employee leave of absence programs, including but not limited to FMLA, ADA, PWFA, personal, parental, military, and state-specific leave laws.
• Serve as the primary point of contact for employees and managers regarding leave policies, eligibility, and processes.
• Process leave requests, track leave usage, and maintain accurate documentation in HRIS or leave management systems.
• Partner with employees, managers, and HRBPs, and HR leadership to facilitate leave accommodations and return-to-work plans, in compliance with ADA and other regulations.
• Ensure compliance with all applicable laws (FMLA, ADA, HIPAA, PWFA, state regulations) and internal policies.
• Coordinate with payroll, benefits, and other internal teams to ensure proper benefit continuation and compensation during leave.
• Analyze trends in leave utilization and internal processes to identify opportunities to better support employees and facilitate a more smooth and efficient process.
• Manage and oversee communication with third-party leave administrators (if applicable), while retaining internal ownership of leave determinations, compliance decisions, and case resolution.
• Prepare and distribute required notices and documentation within required timeframes.
• Stay current on changes to leave-related laws and recommend process or policy updates as needed.
• Prepare ongoing and ad-hoc reporting and analytics related to leave trends and utilization.
• Support reporting and documentation questions as needed for internal use, reporting, and compliance audits.
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance.
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule.
• Other job duties assigned.

Leave Specialist supporting HR functions at Aeroflow Health

Leave Specialist

Leave Specialist managing leave and accommodation requests for HR operations at Aeroflow Health. Ensuring compliance with employee leave laws and managing documentation processes.

Contract Specialist

• Performs as the lead contracts specialist for assigned projects throughout the project lifecycle
• Develops, prepares, reviews, and administers agreements, to include all associated supporting documents and/or other memoranda, that are compliant with policies, regulations, and statutes
• Provides reviewed, edited, and ‘ready-to-approve’ contractual actions or other documentation for internal consideration & approval (i.e., Senior Contracts Manager review)
• Supports, participates, and/or acts as lead moderator in low-to-moderately complex contract negotiations with performers and/or customers, as assigned
• Leads troubleshooting efforts to resolve contractual issues and elevates to management when appropriate
• Reviews contract terms to identify potential risk and monitors for compliance issues at prime, performer and sub-performer tiers
• Prepares high-quality documentation, correspondence, and presentations to support various actions
• Examines supporting materials and agreement documents, conducts timely research, and shares findings with supervisor and/or team as applicable
• Authors high-quality documentation and correspondence
• In coordination with supervisor & team, performs as a primary liaison between the organization and performers/customers for assigned workload
• Maintains accurate, thorough, and complete contract records to ensure compliance with contractual, reporting, and regulatory requirements
• Contribute to presentations in support of various actions as assigned
• Other duties as assigned

Contract Specialist II managing defense-related contract projects

Contract Specialist II

Contract Specialist II managing defense-related contracting projects under Other Transaction Agreements (OTAs) while collaborating with various departments to ensure compliance and facilitate negotiations.

• Ensure production of manufactured and assembled products starts and finishes within budget and on time.
• Develop KPI’s for leadership and team members that measures success and daily goal achievement.
• Participate in the hiring and training of team members within each department.
• Create daily schedule for production, measures actual results vs plan.
• Conduct performance evaluations that are timely and constructive.
• Maintain product quality guidelines as set by engineering and management.
• Motivate and mentor employees, providing support and guidance.
• Establish quantitative and qualitative metrics, guidelines, and standards by which each department’s efficiency and effectiveness can be evaluated; identify opportunities for improvement.
• Review, analyze, and evaluate process flows within each department and coordinating functional areas.
• Implement and maintain inventory control metrics, cycle count tracking, as well as disposition of drop material and scrap.
• Implement policies and procedures that will improve day-to-day production.
• Own production schedule coordinating efforts between engineering and purchasing, and communication with sales.
• Ensure work environments are adequate and safe.
• Communicate and explain new directives, policies, or procedures to team and supervisors.
• Monitor production and resolve issues as they arise, reporting metrics weekly to the management team.
• Improve customer service and satisfaction through quality and on time delivery.
• Lead coordination and integration of efforts among production control, purchasing, engineering, technology, and customer service to produce smoother workflow and more cost-effective business processes.
• Set direction and produce plans in order to meet division goals.
• Project a positive image of the organization to employees, customers, industry, and community.

Supervisor ensuring timely and budget-friendly production at Wastequip

Department Supervisor

Supervisor role at Wastequip overseeing production efficiency and team performance to ensure timely and budget-friendly outcomes in manufacturing.

• Provides a full spectrum of psychological and comprehensive clinical services to offenders.
• Applies theory in the diagnosis and treatment of mental and emotional disorders.
• Provides individual and group counseling to offenders.
• Serves as a liaison between correctional staff and offenders.

Licensed Mental Health Professional providing clinical services at Southern Correctional Institution.

Licensed Mental Health Professional – South Central Region

Licensed Mental Health Professional providing comprehensive psychological services to offenders at Southern Correctional Institution in Montgomery County, NC. Responsibilities include diagnosis, treatment, and counseling for mental and emotional disorders.

Bilingual Customer Service

• Answering incoming calls in a timely manner
• Providing callers with accurate account information
• Effectively redirecting callers to appropriate areas/agency
• Maintaining knowledge of procedures and systems
• Communicating client concerns and feedback to management
• Researching and processing correspondence received by email, fax and mail

Bilingual Customer Service Representative handling child support client inquiries

Bilingual Customer Service Representative

Bilingual Customer Service Representative providing assistance to child support clients through inbound calls. Maintaining records and directing inquiries in a remote work environment.

• Developing and maintaining strong relationships with provider offices to improve network performance, enhance provider satisfaction, and support organizational growth.
• Partnering with providers on strategies to increase patient retention and growth.
• Driving performance across key quality and utilization metrics.
• Serving as the main point of contact for providers, offering education, support, and tools to achieve goals.
• Conducting initial provider onboarding and provides support for ongoing provider education on Alignment tools, clinical programs, and other compliance requirements.
• Facilitating and serving as a single point of resolution for provider issues.
• Documenting meeting minutes and action items as needed.
• Maintaining weekly summary of activity and submitting reports on a weekly basis.
• Attending and participating in all staff meetings as required.

Provider Engagement Specialist building relationships with providers to enhance satisfaction and performance

Field Provider Engagement Specialist

Provider Engagement Specialist at Alignment Health developing relationships with providers to improve network performance and patient retention. Engaging in ongoing provider education and performance metrics.

Advocate

• Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Long Term Disability Claims and state and federal benefits when applicable
• Collaborating with fellow case managers, nurse case managers, vocational case managers, and consulting physicians to make appropriate, ethical, and timely claim determinations
• Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning throughout the life of the claim
• Providing exceptional customer service and proactively recognizing customer needs and areas of opportunity

Long-Term Disability Claims Advocate managing claims at Lincoln Financial

Long Term Disability Claims Advocate

Long-Term Disability Claims Advocate managing claims for Lincoln Financial. Conducting interviews, reviewing medical records, and ensuring ethical claim determinations.

Advisor

• Independently manage a caseload of Long-Term Disability (LTD) claims from intake through resolution, partnering with claimants, employers, and medical professionals via phone and email to gather and assess information related to disability status and applicable state and federal benefits.
• Conduct initial and ongoing interviews with claimants to gather key information for claim evaluation, while reviewing medical documentation and partnering with clinical and vocational experts to support informed decisions.
• Deliver timely and ethical claim determinations, ensuring consistency with company guidelines and regulatory standards.
• Collaborate with case managers, nurse case managers, vocational specialists, and consulting physicians to support appropriate, ethical, and timely claim determinations.
• Review complex medical records and leverage a variety of tools and resources to determine appropriate claim durations and guide ongoing action planning throughout the claim lifecycle.
• Deliver exceptional customer service by proactively identifying needs and opportunities, while building strong relationships with claimants, employers, and internal partners.

Experienced Long-Term Disability Claims Examiner managing claims in 100% remote environment

Long Term Disability Claims Advisor

Experienced Long-Term Disability Claims Examiner managing claims in a 100% remote environment. Delivering fair and timely claim decisions while collaborating with claimants and medical professionals.

• Develop and maintain banker and branch productivity metrics, reporting, and scorecards aligned to business priorities.
• Analyze performance trends, identify key drivers, and deliver actionable recommendations to improve business outcomes.
• Translate complex data into clear insights and executive-ready presentations that influence decision making.
• Design and optimize reporting, dashboards, and performance measurement tools that provide visibility into business results and leading indicators.
• Partner with data, product, finance, and compensation teams to implement metrics, improve reporting capabilities, and resolve data challenges.
• Support the design and governance of benchmarking, peer group, and performance measurement frameworks to enable fair and meaningful performance comparisons.
• Lead and contribute to strategic initiatives that enhance performance management, incentive effectiveness, reporting capabilities, and business execution.
• Influence stakeholders and drive change through data-driven insights, recommendations, and effective project management.

Lead Business Execution Consultant driving performance programs at Wells Fargo

Branch Metrics & Performance Lead

Lead Business Execution Consultant at Wells Fargo analyzing performance metrics and driving organizational change. Developing insights and supporting strategic initiatives across the National Branch Network.

On Call

• Managing a variety of inbound tickets with the potential to answer live phone calls
• Deliver exceptional customer service to our caregivers and clients through phone and email correspondence
• Maintain detailed, accurate records of all transactions, interactions and requests
• Resolve tickets by ensuring effective communication, accurate documentation, systems updates and coordination with field teams.
• Accept coaching and feedback from team leaders to foster continuous improvement in your role
• Demonstrate reliability through punctual and consistent attendance
• Always maintain a professional, respectful, and courteous demeanor when interacting with caregivers, clients and coworkers
• Perform other duties as assigned by leadership

National On-Call Coordinator for concierge-level care management in home care services

National On-Call Coordinator

National On-Call Coordinator providing concierge-level afterhours support in home care services. Handling inbound tickets, customer service, and scheduling across multiple locations.

• Demonstrates evidence-based practice and performs care for the comfort and wellbeing of the patient
• Performs and/or assists with treatments, therapies, and procedures (including scrub assistant, monitoring and circulating) under the direction of the physician
• Administers medication under the direct supervision of the physician, as appropriate
• Documents a current clinical picture and records designated information in the patient record
• Conveys relevant information to physicians and teammates
• Calculates, interprets and analyzes data
• Assists in development of policies, procedures and standards of care reflective of current practice/literature
• Highly Recommended to participate in committee and governance activities

Cardiovascular & Electrophysiology Specialist providing patient-centered care

Cardiovascular & Electrophysiology Specialist III – Float Pool

Cardiovascular & Electrophysiology Specialist providing patient-centered care in a full-time role at Advocate Health. Assisting with treatments, therapies, and ensuring patient wellbeing.

General jobs in North Carolina

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Referral Coordinator

Medical Science Liaison – Central Atlantic

Worship Leader

Account Renewal Specialist

District Supervisor

Grievance Coordinator

Health Information Specialist I

Commercial Vehicle Team Claim Adjuster

Commercial Vehicle Team Claim Adjuster

Leave Specialist

Contract Specialist II

Department Supervisor

Licensed Mental Health Professional – South Central Region

Bilingual Customer Service Representative

Field Provider Engagement Specialist

Long Term Disability Claims Advocate

Long Term Disability Claims Advisor

Branch Metrics & Performance Lead

National On-Call Coordinator

Cardiovascular & Electrophysiology Specialist III – Float Pool