Account Renewal Specialist

Registrar Corp

Account Renewal Specialist ensuring client retention and satisfaction in a fully remote role. Working with clients on compliance support for FDA regulations in a mission-driven team.

Posted 7/24/2026full-timeRemote • Alabama, Arizona, Colorado, Connecticut, Florida, Illinois, Iowa, Kansas, Maryland, Minnesota, Mississippi, Missouri, Montana, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong bilingual communication skills in Spanish and English, with a focus on customer service excellence and the ability to manage high-volume sales calls effectively. Proficient in critical thinking and problem-solving to meet customer needs and achieve sales goals.

Highest-signal resume keywords

Bilingual In Spanish And EnglishCustomer Service SkillsCall Center ExperienceTyping Speed Of 35 WPMStrong Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Interpersonal Communication SkillsCritical ThinkingSelf-MotivatedPositive AttitudeTime Management

Tools & Technologies

Specialized Software Applications

Industry Keywords

Outbound SalesInbound SalesSales GoalsPerformance MetricsFast-Paced Environment

About the role

Key responsibilities & impact

Manage a high volume of outbound and inbound renewal sales calls in a timely and professional manner.
Follow established communication scripts while applying critical thinking and sound judgment.
Actively listen to identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives.
Meet and exceed individual and team sales goals and performance metrics.

Requirements

What you’ll need

Bilingual in Spanish and English.
Availability to work Monday through Friday, 10:00 AM to 6:30 PM EST.
Excellent customer service and interpersonal communication skills.
Ability to accurately type while speaking on the phone, with a minimum typing speed of 35 WPM.
Strong computer skills and the ability to quickly learn specialized software applications.
Ability to maintain a positive, professional attitude in a fast-paced environment.
Self-motivated with the ability to work independently and manage time effectively.
Previous call center experience preferred.

Benefits

Comp & perks

Base Compensation of $18hr + performance bonus opportunities
Remote work flexibility within select U.S. states
Comprehensive benefits, including medical, dental, vision, mental health support
401(k) with company match
Paid time off
Collaborative team environment with opportunities for growth and development
Role with visibility across teams and potential exposure to senior leadership
Opportunity to contribute to a company focused on advancing global food safety and compliance