Long Term Disability Claims Advocate

Lincoln Financial

Long-Term Disability Claims Advocate managing claims for Lincoln Financial. Conducting interviews, reviewing medical records, and ensuring ethical claim determinations.

Posted 7/24/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $26 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Long Term Disability Claims through effective communication with claimants, employers, and medical professionals. Proficient in reviewing complex medical records and providing exceptional customer service while collaborating with various case managers.

Highest-signal resume keywords

Claims ExperienceDisability ManagementWritten Communication SkillsVerbal Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ManagementMedical Record ReviewApproval Duration AnalysisFuture Action PlanningCustomer Service

Soft Skills

Multi-taskingCollaborationProactive Problem Solving

Certifications & Qualifications

High School DiplomaGEDAssociate Degree

Industry Keywords

Long Term Disability ClaimsState BenefitsFederal BenefitsAbsence Management

About the role

Key responsibilities & impact

Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Long Term Disability Claims and state and federal benefits when applicable
Collaborating with fellow case managers, nurse case managers, vocational case managers, and consulting physicians to make appropriate, ethical, and timely claim determinations
Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning throughout the life of the claim
Providing exceptional customer service and proactively recognizing customer needs and areas of opportunity

Requirements

What you’ll need

High School diploma or GED or minimum Associate degree in lieu of required experience
3-5 years of claims experience directly aligned to the specific responsibilities for this role or; For candidates with an Associate degree, 0-1 year claims experience directly aligned to the specific responsibilities for this role
Strong written and verbal communication skills
Excellent organization skills with the ability to multi-task
Experience with disability and/or absence management

Benefits

Comp & perks

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training