Long Term Disability Claims Advisor

Lincoln Financial

Experienced Long-Term Disability Claims Examiner managing claims in a 100% remote environment. Delivering fair and timely claim decisions while collaborating with claimants and medical professionals.

Posted 7/24/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJunior💰 $44,800 - $81,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Long-Term Disability claims, including conducting interviews, reviewing medical documentation, and ensuring compliance with regulatory standards. Strong focus on delivering exceptional customer service and building relationships with claimants and internal partners.

Highest-signal resume keywords

Long-Term Disability Claims ManagementMedical Documentation ReviewRegulatory ComplianceCustomer Service ExcellenceStrong Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims EvaluationInterviewing TechniquesAction PlanningMulti-TaskingCase Management

Soft Skills

Organization SkillsRelationship Building

Industry Keywords

Disability StatusState BenefitsFederal BenefitsVocational SpecialistsNurse Case Managers

About the role

Key responsibilities & impact

Independently manage a caseload of Long-Term Disability (LTD) claims from intake through resolution, partnering with claimants, employers, and medical professionals via phone and email to gather and assess information related to disability status and applicable state and federal benefits.
Conduct initial and ongoing interviews with claimants to gather key information for claim evaluation, while reviewing medical documentation and partnering with clinical and vocational experts to support informed decisions.
Deliver timely and ethical claim determinations, ensuring consistency with company guidelines and regulatory standards.
Collaborate with case managers, nurse case managers, vocational specialists, and consulting physicians to support appropriate, ethical, and timely claim determinations.
Review complex medical records and leverage a variety of tools and resources to determine appropriate claim durations and guide ongoing action planning throughout the claim lifecycle.
Deliver exceptional customer service by proactively identifying needs and opportunities, while building strong relationships with claimants, employers, and internal partners.

Requirements

What you’ll need

4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
1+ Years of long-term disability claims experience directly aligned with the specific responsibilities for this role
Strong written and verbal communication skills
Excellent organization skills with the ability to multi-task

Benefits

Comp & perks

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training