Director

• Develop, adopt, and execute an enterprise-wide digital accessibility plan that is aligned with WCAG standards.
• Provide institutional guidance, support, and education on best practices and current trends in the digital accessibility space.
• Provide vision, mentorship, and direction to the Digital Accessibility Review Team and the Assistive Technology Team Lead the Digital Accessibility Coordinators Working Group, a cross-functional body made up of representatives of SNHU who have been appointed as Digital Accessibility Coordinators.
• Ensure current levels of digital access meet adopted operational standards, through partnership across SNHU
• Establish communication channels with a centralized reporting matrix, track gaps, pain points, and overlap.
• Oversee the Accessible Digital Review process including prioritization of reviews and recommendations for all aspects of SNHU.
• Continuously refine the structured review process for vendor-provided documentation, accessibility audits, and, when necessary, manual accessibility testing
• Oversee and continuously refine the Assistive Technology process and strengthen partnerships with departments to ensure equitable access.
• Partner with departments to ensure that internal employee systems, hiring portals, and workplace technologies (SNHU ecosystems) meet WCAG standards.
• Establish internal policies for digital audits, vendor VPAT (Voluntary Product Accessibility Template) reviews, and remediation tracking in collaboration with the Director of ADA Compliance.
• Author white papers, internal briefings, and formal reports for Senior Leadership to communicate the ROI of digital accessibility, regulatory risks, and the organization's progress toward inclusion benchmarks.
• Drive organizational awareness of WCAG standards through workshops and training sessions for developers, content creators, and executives.

Director of Digital Accessibility

• Own the demand engine: define and execute the annual and quarterly Demand Generation strategy aligned to revenue targets, Ideal Customer Profiles, and GTM priorities, translating revenue targets into channel forecasts and budget allocations.
• Carry the pipeline number: own quarterly and annual sales-qualified pipeline targets, staying accountable for marketing-sourced and marketing-influenced pipeline, efficiency, and ROI.
• Partner with Sales: work hand-in-hand with Sales Leadership on pipeline planning, account coverage, forecast accuracy, and gap-to-quota, and drive outbound pipeline quality with the SDR team using intent signals and qualification intelligence.
• Build the outbound engine: co-develop scoring logic, sequence strategies, and the feedback loop between outbound activity and pipeline outcomes alongside the VP, RevOps.
• Run always-on programs: design and optimize multi-channel campaigns that connect brand awareness to pipeline across digital, lifecycle, events, and sales-led programs.
• Own paid media: oversee campaigns across LinkedIn, Google, retargeting networks, podcasts, and emerging channels, managing audience segmentation and creative discipline to maximize ROI.
• Launch new products: build the demand engine for new product introductions across the Shipium suite, and lead the partner marketing rhythm with top systems integrators.
• Drive events and content: strategize and execute regional and executive event programs.

Director of Demand Gen

• Oversee a team of six patient experience professionals
• Partner with leaders across multiple care settings
• Drive implementation of key patient experience priorities
• Coach and develop team members
• Support site visits and guide performance improvement efforts
• Analyze performance trends
• Partner with operational leaders to remove barriers and accelerate improvement

Director of Extraordinary Service

• Develop, maintain, assess, and teach online courses within the Social Work programs, ensuring alignment with program outcomes and accreditation standards.
• Mentor and support students, adjunct faculty, staff, and other program stakeholders to promote student success and program quality.
• Engage actively in field education processes, including supporting students in securing, navigating, and successfully completing fieldwork placements in collaboration with community partners and agencies.
• Assist in the coordination, monitoring, and evaluation of field placements to ensure alignment with CSWE competencies and program expectations.
• Cultivate and maintain relationships with community organizations to expand and sustain high-quality field placement opportunities.
• Participate in service to the discipline, profession, and institution, including committee work and community engagement, both internally and externally.
• Demonstrate professional and collegial conduct that fosters mutual respect, trust, transparent communication, and appropriate confidentiality with faculty, staff, and university leadership.
• Contribute to ongoing program development, assessment, and continuous improvement initiatives.
• Perform other duties and projects as assigned in collaboration with the Dean, consistent with faculty role expectations outlined in the Faculty Manual.

Full Time Faculty Assistant or Associate Professor – Director of Social Work Fieldwork

• Managing strategic relationships with designated consulting and brokerage partners
• Supporting membership growth and customer engagement objectives
• Leading complex cross-functional initiatives
• Developing and maintaining engagement plans with partners
• Supporting consulting and brokerage partners with resources and tools
• Leading initiatives to increase participation and membership growth
• Analyzing business challenges and developing recommendations
• Developing business cases and executive-level presentations
• Coordinating regular business reviews with partners
• Providing leadership and development for the Strategic Partnerships team

Lead Director, Strategic Business Consulting, Supplemental Health

• Provide strategic oversight and leadership for the planning, execution, and delivery of the firm’s most complex and high-risk assurance engagements, including audits, reviews, and agreed-upon procedures
• Serve as the firm’s lead technical authority on GAAP, GAAS, PCAOB standards, and SEC reporting, providing critical guidance on complex accounting issues such as revenue recognition, lease accounting, consolidations, and internal controls
• Direct and review the preparation and distribution of all periodic financial statements for external reporting, ensuring compliance with professional standards, firm policies, and regulatory requirements
• Advise senior leadership and clients on trends and changes in accounting standards and regulatory reporting requirements; recommend and implement best-practice responses
• Oversee all engagement strategies and ensure alignment with client goals, risk management protocols, and evolving industry and regulatory expectations
• Act as a liaison with external auditors and regulators where applicable, and coordinate preparation of materials for boards, audit committees, or shareholders as needed
• Approve engagement budgets and resource planning, ensuring profitability while maintaining quality standards and effective use of staff
• Drive innovation and process improvement by enhancing audit methodology, adopting emerging technologies, and evaluating new tools and workflows to increase efficiency and quality
• Mentor, coach, and develop senior managers and managers, overseeing their progression and succession planning while fostering a culture of accountability, technical growth, and collaborative leadership
• Review and approve all major deliverables, including financial statements, audit reports, and internal control communications, ensuring clarity, compliance, and strategic insight
• Serve as a trusted advisor to clients, helping them interpret audit outcomes, understand business implications, and strengthen internal financial reporting functions
• Lead firm-wide business development efforts by contributing to proposals, pricing strategies, client pitches, and relationship expansion initiatives
• Champion firm values and culture, contributing to key initiatives, promoting inclusion and collaboration, and representing Sorren at professional associations, conferences, and community forums
• Maintain technical and leadership excellence through continuous learning, thought leadership, and participation in standard-setting and industry advocacy groups
• Perform other duties and display flexibility to take on a variety of responsibilities assigned by firm leadership
• Meet annual billable hour and other targets to fulfill individual and team performance and overall firm productivity

Assurance Director

• Serve as the enterprise owner for the performance of Divert's biogas and renewable natural gas (RNG) assets across all operating facilities.
• Responsible for maximizing asset availability, methane recovery, gas quality, safety, and lifecycle value by partnering with Operations, Maintenance, Engineering, and external technology partners.
• Provide strategic technical leadership, drive continuous improvement, establish enterprise standards, and ensure Divert's gas assets consistently achieve best-in-class performance.
• Establish and track performance metrics and benchmarks across all operating facilities, identifying trends and sharing best practices throughout the organization.
• Develop the long-term roadmap for gas asset performance, including lifecycle planning, equipment standardization, technology selection, and capital improvement recommendations.
• Lead root cause investigations for major production losses and equipment failures, coordinating internal teams and external partners to implement permanent corrective actions and hold vendors accountable for performance, warranty, and service quality.

Director, Gas Asset Performance

• The National Field Director will be responsible for leading the Thought Leader Liaison (TLL) team.
• The National Field Director will build the franchise’s medical education strategy, including oversight of the promotional speaker bureau.
• The Field Director will co-lead Key Opinion Leader engagement by developing and maintaining relationships with current and future thought leaders.
• This includes Physicians, Advanced Practice Providers, and Biologic Coordinators.
• Furthermore, the TLL Field Director will play a heavy influence role in developing effective medical education content and insights planning in partnership with the Brand Marketing teams.
• Hire, lead and develop Thought Leader Liaisons
• Establish the metrics and objectives for the TLL teams.
• Drive the Key Opinion Leader (KOL) Engagement Plan Strategy and Execution
• Provide oversight and communication of speaker bureau performance metrics.
• Provide oversight of processes for selection, training, and compliance requirements for National Faculty speakers.
• Partner with brand marketing to build informative content for promotional speaker bureau across both TREMFYA and ICOTYDE, and in partnership with the Rheumatology TLL team as appropriate
• Identify Dermatology insights from key opinion leaders to inform Dermatology marketing strategy Across both TREMFYA and ICOTYDE
• Build an advisory board plan to identify local market insights to inform local market strategies across both TREMFYA & ICOTYDE
• Partner with SLD (Sales Learning & Development) to build and manage new hire onboarding program.
• Partner with Marketing Operations to lead all aspects of the operational execution for the promotional speaker bureau.
• Explore and implement program formats and delivery options to enhance educational reach.
• Demonstrate collaborative and effective co-leadership in partnering with the West TLL Director and in close partnership with the Rheum TLL Director
• Maintain complete understanding of ACCME/HCC/Pharma Guidelines
• Ensure strict adherence to the legal and regulatory guidelines for medical education.
• Strong understanding of FDA, OIG, and J&J policies relating to medical education.
• Operating expenses oversight and management

National Field Director, Dermatology

• Lead the day-to-day operations of the IT department.
• Manage the File Processing, FACS Development, Artiva Development, and IT Help Desk teams.
• Serve as the primary point of contact for technology-related requests from internal departments and clients.
• Collaborate with the Director of Infrastructure and Chief Security Officer to coordinate infrastructure, security, and operational initiatives.
• Prioritize IT projects, production support, development requests, and operational improvements.
• Oversee client technology implementations, file integrations, and ongoing technical relationships.
• Lead client technology meetings, security reviews, audits, HITRUST, SOC 2, and compliance initiatives.
• Ensure IT service levels, issue resolution, and customer satisfaction meet organizational expectations.
• Assist with technology budgeting, vendor management, staffing, and resource planning.
• Promote automation, process improvement, and adoption of new technologies.
• Develop departmental procedures, documentation, and operational standards.
• Perform other duties as assigned.

Director of Information Technology

• Build the highest levels of trust with all partners by providing technical expertise, expertise, operational knowledge, and a blend of technical and business acumen.
• Demonstrate ongoing understanding of institutional needs and trends/opportunities in the market.
• Maintain currency on vendor roadmaps and advances, track alternative and latest technologies, and contribute to discussions regarding future state options.
• Work with business and technical team members to vet ideas across the ecosystem.
• Develop a broad understanding of critical interdependencies and integrations between systems.
• Present options and recommendations on main decisions based on grounded reasoning and data through an objective lens.
• Guide efforts in development (including standards), automation technologies, AI, reporting, and data consistency/improvement.
• Manage team capacity and ensure prioritization and delivery.
• Oversee development of business-critical operational responsibilities and processes.
• Promote team knowledge development as new technologies and opportunities emerge.
• Support team members in ongoing awareness and evaluation of future-facing and alternative technologies.
• Ensure appropriate training, mentoring, performance management, and community building take place to support team members in professional development.
• Working with Human Resources, ensure career progression planning.
• Encourage the development of cross-team solutioning and communications.
• Create a "customer-focused" approach to operations and communications.
• Demonstrate collaborative management behaviors and style along with techniques to motivate individuals, establish goals/timelines, ensure accountability, and provide timely and constructive performance feedback to achieve collective results.
• Work collaboratively across technical and business teams to understand important system pain points.
• Promote solutions that promote SIS and cross-system performance, scalability, and data integrity.
• Improve and implement impact analysis processes across integrated environments, regarding performance and integration issues.
• Working with SIS technical resources and vendors and internal partners, offer solutions for complex technical scenarios.
• Support diagnostics for technical issues related to the SIS platform.
• Lead cross-functional teams during critical diagnostic and remediation efforts, which may be after hours or on weekends.
• Work collaboratively, support API and API extension documentation and cross-platform understanding.
• Provide leadership regarding critical vendor oversight, including contract negotiation and management, engagement management, and budget/resource management.
• Oversee and guide complex data remediation and synchronization efforts, including cross-platform analysis and collaboration.
• Work with team members in understanding and supporting functional (configuration-based) solutions.
• Develop a well-defined shared ownership with architecture, data, and infrastructure teams.
• Develop audit processes to identify and clean up unused or deprecated elements.
• Assume ownership and oversight for the SIS environments (working through the vendor for hosted systems).
• Lead environment change and refresh activities.
• Support ITIL-based incident and problem management, patching/system maintenance, and runbook development/upkeep.
• Guide script development and reporting standards.
• Further team members' participation in testing activities.
• Ensure smooth transition of solutions from implementation to production/operational status.
• Provide clear, well-articulated, written, and verbal status.
• Other responsibilities as assigned.

Senior Director, SIS Platform and Development

• Sell Canvas to new clients in the West & Central US Region
• Prepare and tailor messaging for prospective clients, sharing insight to help them evaluate solutions
• Guide prospective clients through the purchasing process, ensuring timelines are met
• Accurately forecast quarterly and annual performance
• Develop and execute sales strategies to increase the client pipeline
• Build relationships with key buyers and navigate complex academic institutions
• Consistently meet or exceed sales quotas within the specified time frame
• Partner with Regional Directors and clients in the field to gain referrals and grow market share
• Log accurate account information into Salesforce CRM in a timely manner

Regional Director

• AI and Automation Strategy for Quality
• Define and own the strategy to scale quality through automation, software-based quality controls, and AI-enabled monitoring, reducing reliance on manual audit headcount.
• Build AI-driven monitoring that flags error signals in real time and surfaces risk patterns before they result in operational or patient-facing errors.
• Partner with Engineering and Product to embed automated quality checks directly into operational systems so quality is enforced at the point of work, not inspected afterward.
• Maintain a forward roadmap for emerging quality capabilities, evaluating new tools and techniques and integrating them into the operating model as they mature.
• Shift the quality function from detecting errors after they occur to preventing them upstream through process controls, system design, and early-signal monitoring.
• Identify the conditions and process points that produce errors and drive design changes that remove the failure mode rather than catching it later.
• Build predictive indicators that allow the organization to intervene before a defect becomes a realized error.
• Own an escalation framework with assigned owners, target resolution dates, and defined escalation paths for every cross-functional quality issue.
• Drive quality issues to resolution across operational partner teams, holding partner leaders accountable to committed timelines.
• Originate and complete cross-functional quality improvement initiatives with documented, measurable outcomes such as error rate reduction or implemented process change.
• Engage partner leadership the moment issues are identified rather than allowing them to persist across review cycles.
• Maintain a live initiative tracker covering milestones, owners, status, and blockers for all active quality projects.
• Deliver staffing models, reporting standardization, and automation roadmaps on committed timelines without requiring repeated direction.
• Escalate blockers quickly with a written proposed path forward, and ensure no initiative stalls without timely escalation.
• Maintain deep fluency across the core operational workflows the quality function oversees.
• Lead structured deep-dives and produce data-supported root cause analyses that identify the issue, the root cause, supporting data, and a specific corrective action.
• Independently diagnose error patterns and drivers in executive settings without reliance on prepared summaries.
• Produce structured pre-reads and prep materials for executive and business reviews.
• Deliver clear, data-driven narratives covering metrics, trends, root cause, actions taken, and open items.
• Independently own leadership communication and delivery to senior operational audiences, including the executive team.
• Lead and develop the quality team across audit, analysis, and quality engineering functions.
• Build reporting infrastructure and quality systems that give leadership real-time visibility into error rates and drivers.
• Partner with Engineering and Product to embed quality monitoring and automated controls into operational platforms.

Director of Quality Excellence

• Responsible for developing and leading national sales and service operations to meet or exceed assigned revenue, bookings, and profitability goals
• Drives a cohesive sales growth strategy
• Ensures strong customer relationships
• Provides leadership that delivers consistent performance across all national accounts
• Exercising discretion and independent judgment when dealing with critical matters within the organization
• Superior understanding to product lines being sold, pricing, and price negotiation
• Leading staff on the promotion of products, networking understanding competitor products and activity
• Hiring, retaining, evaluating, and improving sales leaders and their sales representatives
• Responsible for territory expansion
• Creating and implementing sales processes and metrics to ensure continuous improvement
• Direct selling processes; identifying new customers ad sales channel management
• Assist in creating and executing sales strategies|maintaining relationships with established customers
• Profit and loss responsibilities including; sales forecasting, margin tracking, DSO control, managing costs
• Extensive travel is involved
• Negotiating Agreements; Communicating Effectively
• Establishing Relationships
• Acting Strategically
• Supporting Organizing Goals
• Creating and Maintaining Networks

Director, National Accounts

• Monitors, and analyzes admissions processes and performance indicators (e.g. student contacts, interviews, admissions application processing, completion of student retention activities, and student outreach) to ensure the desired goals and outcomes of the admissions team and department are achieved or exceeded while adhering to BU admissions performance standards
• Empathetic and compassionate leader who provides clear expectations, timely and meaningful coaching/training, and collaborates with each team member to develop a plan to meet or exceed key performance indicators.
• Maintains appropriate staffing levels by building a high level of morale, trust, and competency in staff, and minimizes staff turnover.
• Effectively prioritizes and manages time and is masterful in achieving goals by empowering others.
• Delegate effectively and ensures that employees understand expectations and have clear accountability.
• Facilitates and contributes to strong, positive relationships within the team, department and interdepartmentally – and promotes student-focused outcomes within all departments.
• Embraces innovation and change in a fast-paced environment and adjusts to priorities as needed.
• Demonstrates and promotes high ethical standards and adheres to and reinforces all regulatory and compliance standards associated with admissions and higher education while adhering to all policies and standards set by BU, the Department of Education, accreditation, and regulatory bodies.
• Conducts annual performance reviews and addresses disciplinary actions with respect, professionalism, and tact.
• Other duties as assigned.

Associate Director of Admissions

• Together with Executive Leadership, create growth strategies and opportunities, within a specified practice area.
• Build and nurture long-term client relationships, understanding their business needs and challenges.
• Identify opportunities to expand services and solutions within assigned accounts to increase revenue.
• Collaborate with sales teams to craft tailored proposals and presentations that align with client objectives.
• Serve as the primary point of contact and information resource to clients.
• Retain customers through proactive contacts, thorough follow-up on outstanding issues, and professional contract negotiations.
• Oversee the delivery of services as outlined in contracts, ensuring high-quality execution and adherence to agreed timelines.
• Act as the primary escalation point for clients, addressing and resolving issues promptly to maintain client satisfaction.
• Monitor project performance and service delivery metrics, providing regular status updates to stakeholders.
• Ensure compliance with all contractual obligations, including reporting and deliverables.
• Lead project initiation processes, including assisting with scope definition, stakeholder alignment, and resource planning when requested.
• Serve as the primary point of contact for clients during the kickoff phase, ensuring clear communication and expectation setting.
• Develop engagement plans, timelines, and milestones to guide successful project execution.
• Facilitate regular engagement team meetings to ensure alignment on milestones, challenges, and progress.
• Provide resource guidance, around the engagement, as needed.
• Coordinate cross-functional teams, including sales, operations, and technical staff, to deliver seamless client experiences.
• Communicate to Resource Management and Human Resources any professional or personal growth opportunities identified within each engagement.
• Act as a mentor to guide team members in professional growth, if requested.

Engagement Director

• Own end-to-end campaign strategy, including audience segmentation, journey design, and channel mix.
• Develop integrated campaign plans aligned with business goals, product priorities, and target personas.
• Lead account-based marketing (ABM) campaign design, including alignment of account lists across marketing and sales.
• Partner with Growth, Performance Marketing, Content, and Sales to ensure coordinated execution.
• Translate campaign strategy into clear briefs, asset plans, and activation timelines.
• Execute across email, web, paid media, social, and events.
• Ensure campaigns are cohesive across all touchpoints, including digital and sales engagement.
• Lead stakeholder alignment and campaign governance using project management best practices.
• Design and oversee multi-touch nurture programs and campaign workflows in HubSpot.
• Leverage lifecycle stages, segmentation, and lead scoring to drive engagement and conversion.
• Ensure campaigns are properly structured for tracking, attribution, and reporting.
• Partner with Marketing Operations for technical configuration, integrations, and data model management.
• Define the role of paid media within each campaign, including budget allocation, channel mix, and audience strategy.
• Lead LinkedIn campaign strategy, including: Company and persona targeting (ABM alignment) and message alignment with campaign stages.
• Guide Google Ads strategy, including: High-intent search capture and Retargeting strategy.
• Partner with internal teams or agencies to execute campaigns and optimize performance.
• Establish reporting frameworks across HubSpot, CRM (Dynamics), and paid media platforms.
• Analyze campaign performance and provide actionable optimization recommendations.
• Present insights to stakeholders, including marketing and sales leadership.

Associate Director – Campaign Strategy

• Advise stakeholders including Customer Engagement and Field Medical Leadership Teams (HEDs, MEDs and the CE Network), to define clear, impactful business priorities and develop action plans.
• Develop strategic options and recommendations by synthesizing findings, connecting insights across therapeutic areas, ecosystems, or analytic domains, and aligning them with organizational goals.
• Demonstrate mastery in tailoring communication to specific audiences, communicating and influencing senior leaders and simplifying details for stakeholder buy-in.
• Translate strategic vision into actionable insights by leveraging a strong analytical background and deep subject matter expertise in healthcare (e.g. payers, providers, healthcare markets, and/or therapeutic areas) to ensure successful execution of initiatives across teams and functions.
• Sense business needs through stakeholder interactions, drive towards outcomes through high degrees of uncertainty, and lead cross-functional teams to achieve project objectives.
• Catalyze and entrench new solutions and ways of working into the business.
• Demonstrate mastery of analytical capability, and pro-actively help teammates build proficiency/mastery of that capability.
• Demonstrate leadership through pro-active, informal coaching and mentorship of analysts across the team.
• Autonomously operates and manages all levels of stakeholders (with extremely limited/no manager guidance).
• Accountable for pro-actively providing expertise, strategic planning support and execution against evolution of a capability.
• Collaborate with stakeholders to deeply understand business needs, key questions, and priorities, and ensure alignment with project objectives and analytic lead direction.
• Perform custom analyses by applying appropriate analytic techniques to address business challenges.
• Take an enterprise mindset, linking individual responsibilities with broader organization; focus on outcomes that provide most business and patient value.
• Contribute to continuous organizational improvement by sharing best practices, identifying opportunities for automation, and enhancing the efficiency and impact of analytic workflows.
• Play an active role in the adoption of analytical products by staying up to date on the product roadmap, participating in training, user testing (as needed), and providing constructive feedback to ensure products are integrated into workflows.
• Embed and integrate products into workflows and foster Digital, Data, and Analytic’s product-first culture.
• Effectively interact with and guide offshore teams to ensure alignment with project objectives and maintain high-quality deliverables.
• Contribute to and lead FAI/Data, Analytics & AI department and function-wide initiatives.
• Work flexibly within a modular team structure to quickly adapt to evolving priorities and deliver impactful insights across a range of business domains, including Payer, Provider, Patient, and/or Market Geography/Expertise.
• Comply with all laws, regulations and policies that govern the conduct of Genentech activities.

Field Analytics & Insights Director

• Serve as the primary relationship owner for assigned accounts, building trusted partnerships with senior commercial, technical, and category management stakeholders.
• Develop and execute customized account strategies aligned with both the partner’s business objectives and Verdesian’s commercial goals.
• Create and maintain annual and multi-year strategic plans for each assigned account, including revenue targets, program milestones, and growth initiatives.
• Lead joint business planning sessions, annual operating reviews, and quarterly business reviews with each account.
• Map internal decision-making processes at each account; identify the stakeholders who approve, influence, and champion new programs and chemistry.
• Identify and pursue revenue growth opportunities including new product placements, private label, co-formulation, and white-label programs, and volume expansion within existing programs.
• Negotiate commercial terms for new and existing programs including pricing, volume commitments, exclusivity provisions, and co-marketing support.
• Develop and execute competitive displacement strategies where Verdesian chemistry should replace competing products in the account’s portfolio.
• Partner with Marketing to develop account-facing campaigns, programs, and promotional initiatives.
• Collaborate with field account managers and agronomists to design and implement pull-through strategies that drive product movement and grower adoption.
• Coordinate internal resources — including Marketing, Supply Chain, Regulatory, Finance, and Product Development — to ensure Verdesian’s commitments to assigned accounts are met.
• Monitor competitive activity, pricing moves, and evolving customer needs across assigned account geographies; provide regular intelligence to commercial leadership.
• Accurately forecast sales on a monthly and quarterly basis with account and product-level detail; proactively communicate risks and opportunities to the VP, Business Development.
• Track and report key performance indicators across assigned accounts including revenue, program adoption, competitive win/loss, and milestone achievement.
• Maintain accurate account plans, pipeline records, and CRM documentation.

Director – Strategic Accounts

• Manages complex contracting and negotiations for fee for service and value-based reimbursements with hospitals and other providers (e.g., Hospital systems, Ancillaries, and large physician groups).
• May lead a team with direct reports.
• Point person for complex projects related to contracting strategy in the market.
• Builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy.
• Initiates and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management, Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service.
• Manages strategic positioning for provider contracting, develops networks and identifies opportunities for greater value-orientation and risk arrangements.
• Contributes to the development of alternative network initiatives.
• Supports and provides direction to develop network analytics required for the network solution.
• Works to meet unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position.
• Creates and manages initiatives that improve total medical cost and quality.
• Drives change with external provider partners by assessing clinical informatics and offering consultative expertise to assist with total medical cost initiatives.
• Prepares, analyzes, reviews, and projects financial impact of larger or complex provider contracts and alternate contract terms.
• Creates “HCP” agreements that meet internal operational standards and external provider expectations.
• Ensures the accurate implementation, and administration through matrix partners.
• Leads in resolving elevated and complex provider service complaints.
• Researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues.
• Manages key provider relationships and is accountable for critical interface with providers and business staff.
• Demonstrates knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape.
• Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance.

Director, Network Management

• Strategically build relationships within your industry niche
• Leverage CEO Life's proven LinkedIn automation and outreach systems
• Close 3-10+ new members monthly (top performers average 7+)
• Host and drive attendance to monthly signature events
• Collaborate with your Executive Leadership Pod to create exceptional member experiences
• Build long-term wealth through the recurring commissions you generate

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