Director of Digital Accessibility

SNHU Careers

Director of Digital Accessibility leading SNHU's digital accessibility strategy and managing a multidisciplinary team. Developing infrastructure for accessible digital experiences for all users.

Posted 7/24/2026full-timeRemote • Alabama, Arizona, Florida, Hawaii, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Mississippi, Missouri, Montana, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesLead💰 $94,130 - $150,634 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing digital accessibility plans aligned with WCAG standards, while providing mentorship and guidance to cross-functional teams. Skilled in translating technical requirements into business-focused impact statements and effectively communicating with executive stakeholders.

Highest-signal resume keywords

Digital Accessibility ManagementWCAG Standards KnowledgeTeam Leadership in Matrixed OrganizationsStakeholder Consensus BuildingAccessible Design Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital AccessibilityInclusive DesignAccessibility AuditsAssistive TechnologyVendor VPAT ReviewsTechnical Accessibility RequirementsRegulatory ComplianceDigital Product DevelopmentManual Accessibility TestingDigital Accessibility Training

Soft Skills

MentorshipCommunicationCollaborationPersuasionVisionary Leadership

Industry Keywords

Higher EducationDisability ServicesHuman Computer InteractionDigital Accessibility ReviewOrganizational InclusionC-suite CommunicationStakeholder EngagementCross-functional CollaborationDigital EcosystemsRegulatory Risks

About the role

Key responsibilities & impact

Develop, adopt, and execute an enterprise-wide digital accessibility plan that is aligned with WCAG standards.
Provide institutional guidance, support, and education on best practices and current trends in the digital accessibility space.
Provide vision, mentorship, and direction to the Digital Accessibility Review Team and the Assistive Technology Team Lead the Digital Accessibility Coordinators Working Group, a cross-functional body made up of representatives of SNHU who have been appointed as Digital Accessibility Coordinators.
Ensure current levels of digital access meet adopted operational standards, through partnership across SNHU
Establish communication channels with a centralized reporting matrix, track gaps, pain points, and overlap.
Oversee the Accessible Digital Review process including prioritization of reviews and recommendations for all aspects of SNHU.
Continuously refine the structured review process for vendor-provided documentation, accessibility audits, and, when necessary, manual accessibility testing
Oversee and continuously refine the Assistive Technology process and strengthen partnerships with departments to ensure equitable access.
Partner with departments to ensure that internal employee systems, hiring portals, and workplace technologies (SNHU ecosystems) meet WCAG standards.
Establish internal policies for digital audits, vendor VPAT (Voluntary Product Accessibility Template) reviews, and remediation tracking in collaboration with the Director of ADA Compliance.
Author white papers, internal briefings, and formal reports for Senior Leadership to communicate the ROI of digital accessibility, regulatory risks, and the organization's progress toward inclusion benchmarks.
Drive organizational awareness of WCAG standards through workshops and training sessions for developers, content creators, and executives.

Requirements

What you’ll need

7+ years of experience in digital accessibility, inclusive design, and/or the development and management of accessible digital products and services.
3+ years of experience leading a team within a matrixed organization
Bachelor's degree(s) in Higher Education, Disability Services, Human Computer Interaction or related field.
Knowledge of current WCAG guidelines
Experience creating consensus among stakeholders across various departments (Legal, IT, HR, Marketing) to achieve accessibility goals.
Experience translating technical accessibility requirements into business-focused impact statements for leadership.
Experience presenting complex technical and regulatory information to C-suite or Executive-level stakeholders in a clear, plain language, and persuasive manner.
Knowledge of universal/accessible design
Understanding of the disability community

Benefits

Comp & perks

High-quality, low-deductible medical insurance
Low to no-cost dental and vision plans
5 weeks of paid time off (plus almost a dozen paid holidays)
Employer-funded retirement
Free tuition program
Parental leave
Mental health and wellbeing resources