Associate Director of Admissions

Bryan University

Leading admissions team at Bryan University in a consultative service industry role. Ensuring high performance standards and fostering student success in higher education.

Posted 6/24/2026full-timeRemote • Alabama, Arizona, California, Florida, Idaho, Maryland, Montana, Nevada, New Jersey, New York, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah • 🇺🇸 United StatesSenior💰 $80,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Monitors, and analyzes admissions processes and performance indicators (e.g. student contacts, interviews, admissions application processing, completion of student retention activities, and student outreach) to ensure the desired goals and outcomes of the admissions team and department are achieved or exceeded while adhering to BU admissions performance standards
Empathetic and compassionate leader who provides clear expectations, timely and meaningful coaching/training, and collaborates with each team member to develop a plan to meet or exceed key performance indicators.
Maintains appropriate staffing levels by building a high level of morale, trust, and competency in staff, and minimizes staff turnover.
Effectively prioritizes and manages time and is masterful in achieving goals by empowering others.
Delegate effectively and ensures that employees understand expectations and have clear accountability.
Facilitates and contributes to strong, positive relationships within the team, department and interdepartmentally – and promotes student-focused outcomes within all departments.
Embraces innovation and change in a fast-paced environment and adjusts to priorities as needed.
Demonstrates and promotes high ethical standards and adheres to and reinforces all regulatory and compliance standards associated with admissions and higher education while adhering to all policies and standards set by BU, the Department of Education, accreditation, and regulatory bodies.
Conducts annual performance reviews and addresses disciplinary actions with respect, professionalism, and tact.
Other duties as assigned.

Requirements

What you’ll need

Bachelor’s Degree or equivalent combination of education and experience to include active and consistent pursuit of a BA/BS degree within 2 years.
2-4 years in a consultative service industry as an individual contributor.
3-5 years directly supervising, coaching, developing, and evaluating teams in a consultative service industry preferred.
3-5 years admissions experience with at least 3 years in a higher education/admissions management role highly preferred.
Proven track record for consistently achieving results as an individual contributor and leader.
Proven track record of delivering excellent customer service.
Proven track record for building and sustaining trusting relationships.
Strong communication (both verbal and written), presentation and organizational skills.
Demonstrates knowledge of problem-solving, conflict resolution, and delivering customer satisfaction.
Demonstrates confidence and humility.
Values higher education and BU’s mission to liberate the innate greatness in people.
Ability to work in a collaborative environment.
Ability to work in a virtual environment using multiple software programs simultaneously including MS Office programs, contact management database systems, Salesforce, Gmail, Zoom, etc.
Ability to sit for six to eight hours.
Ability to work a flexible schedule at least 40 hours per week.

Benefits

Comp & perks

Medical
Dental
Vision
HSA
Telemedicine
An Award-Winning Wellness Program
Tuition Assistant Program
Short- and Long-Term Disability Options
Life Insurance
Employee Assistance Program
401K with Company Match
Generous Paid Time Off
Volunteer Paid Time Off
11 Paid Holidays
An Empowering Company Culture
Computer Equipment Provided
Work from Home (* includes domestic partner coverage)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

admissions process analysisperformance indicatorscoachingteam developmentcustomer serviceproblem-solvingconflict resolution

Soft Skills

empathetic leadershipcommunicationpresentation skillsorganizational skillscollaborationtrust buildingtime managementaccountabilityadaptabilityethical standards

Certifications

Bachelor’s Degree