Director of Information Technology

State Collection Service, Inc.

Director of Information Technology at State Collection Service managing IT operations and team leadership. Overseeing technology initiatives, operational priorities, and ensuring alignment with organizational objectives.

Posted 7/3/2026full-timeMadison • Alabama, Arizona, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Minnesota, Mississippi, Missouri, Montana, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Wisconsin • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

AzureCyber SecurityMS SQL Server.NETSQL

About the role

Key responsibilities & impact

Lead the day-to-day operations of the IT department.
Manage the File Processing, FACS Development, Artiva Development, and IT Help Desk teams.
Serve as the primary point of contact for technology-related requests from internal departments and clients.
Collaborate with the Director of Infrastructure and Chief Security Officer to coordinate infrastructure, security, and operational initiatives.
Prioritize IT projects, production support, development requests, and operational improvements.
Oversee client technology implementations, file integrations, and ongoing technical relationships.
Lead client technology meetings, security reviews, audits, HITRUST, SOC 2, and compliance initiatives.
Ensure IT service levels, issue resolution, and customer satisfaction meet organizational expectations.
Assist with technology budgeting, vendor management, staffing, and resource planning.
Promote automation, process improvement, and adoption of new technologies.
Develop departmental procedures, documentation, and operational standards.
Perform other duties as assigned.

Requirements

What you’ll need

7+ years of Information Technology experience.
5+ years of experience leading IT teams.
Experience managing application development, IT operations, or technical support organizations.
Experience working directly with clients, vendors, and executive leadership.
Healthcare revenue cycle, collections, or financial services experience preferred.
Strong leadership and team management skills.
Excellent communication and relationship-building abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong understanding of IT operations, software development, infrastructure, and cybersecurity.
Excellent analytical, organizational, and problem-solving skills.
Ability to communicate effectively with technical and non-technical audiences.
Commitment to customer service, continuous improvement, and operational excellence.
Preferred Technical Knowledge - FACS Collection System, Artiva Collection Platform, InterSystems Caché / ObjectScript, Microsoft SQL Server, Snowflake, C#/.NET, Microsoft Azure and Microsoft 365, REST APIs and system integrations, Agile/Scrum software development methodologies.

Benefits

Comp & perks

Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts.
Paid time off and annual profit sharing.
7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day.
Family Friendly Events.
Wellness Programs/Gym Reimbursement.
All necessary equipment and technical support provided.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Information Technology ExperienceApplication Development ManagementCybersecurity UnderstandingSoftware DevelopmentInfrastructure ManagementFACS Collection SystemArtiva Collection PlatformInterSystems Caché / ObjectScriptMicrosoft SQL ServerC#/.NET

Soft Skills

Leadership SkillsCommunication AbilitiesRelationship-Building SkillsAnalytical SkillsProblem-Solving Skills