Account Manager

• Set clear expectations with clients and internal teams, addressing questions, conflicts or confusion promptly to keep projects on track.
• Capture and organize key details from internal discussions and facilitate communication to ensure all team members are aligned.
• Develop internal documents and communications that guide projects, including kickoff briefs, meeting notes and updates in our project management tools.
• Collaborate with project managers to establish timelines and monitor progress from start to finish, proactively guiding teams to solve problems and keep projects moving efficiently.
• Maintain a deep understanding of each brand’s business, industry, competitors and market trends, as well as each client’s organizational structure, key stakeholders, individual needs, motivators and working preferences.
• Share relevant insights with internal teams to inform strategy, execution and relationship management.
• Build trusting client relationships through a client-centric, solutions-oriented approach and by confidently delivering Woodruff’s extraordinary outcomes.
• Identify and pursue opportunities for client expansion by capturing client and market insights and collaborating with senior team members to translate them into new actionable initiatives.

• Draft press releases, media advisories, and statements that reflect the university's strategic priorities and mission.
• Pitch story ideas to local, regional, and trade media.
• Manage media lists, track beat reporters and keywords, and cultivate press relationships.
• Respond to routine media inquiries and coordinate interviews and media requests.
• Identify storytelling opportunities and develop written content including features, profiles, and news stories that elevate the university's reputation.
• Support crisis communications by drafting holding statements, FAQs, and updates; monitor coverage and sentiment.
• Track and compile daily media coverage; prepare reports and briefings for leadership.
• Conduct research to support messaging, media outreach, and reputation insights.
• Partner with internal teams to ensure alignment on messaging and timing of external communications.

Public Relations Manager

• Lead retention and expansion efforts while meeting or exceeding quota attainment
• Develop strategic account growth plans, including annual plans for cross-functional initiatives, new use cases, and stakeholder engagement
• Serve as a strategic advisor to C-level and VP-level executives to identify opportunities that align with Medbridge’s evolving solution suite
• Lead consultative engagements to uncover client business challenges, build consensus, and influence enterprise-wide decisions
• Deeply understand client ecosystems and key success metrics
• Partner with internal teams (Product, Strategy, Clinical) to shape and deliver impactful customer outcomes
• Lead internal strategic account reviews and communicate client voice to inform product development and go-to-market initiatives
• Coordinate across Medbridge stakeholders to align resources, ensure exceptional delivery, and support long-term partnership success

Account Manager – Enterprise

• Drive overall Westlake business growth by identifying and securing new opportunities, increasing product specification and adoption, and expanding wallet share with existing accounts
• Build and maintain a robust sales pipeline through cold calling, targeted outreach, networking, and strategic account planning
• Effectively present and demonstrate Westlake’s roofing systems, materials, and value propositions to technical and non-technical stakeholders, including HOAs, architects, consultants, and contractors
• Monitor regional market trends, competitive activity, and emerging opportunities within the roofing and HOA sectors
• Work closely with the Territory Managers, internal sales, marketing, and technical support teams to ensure seamless support for customers and successful project execution

Strategic Account Manager, Roofing

• Partner and collaborate with dealer principals, general managers and dealership contacts to develop campaigns consistent with the overall dealership marketing plan.
• Remain current and knowledgeable on all Spectrio products and services.
• Understand competitive climate of similar Spectrio products and services.
• Establish productive, professional relationships with key decision makers in assigned customer accounts.
• Consistently meet with, educate and advise dealer principals and/or general managers on digital engagement platform best practices with consistent direct interface.
• Measure, report and communicate on dealer satisfaction’s impact on client retention and renewals.
• Collaborate with the Spectrio Production Department to create and network digital assets and optimize user experience.
• Inspect and report on installed equipment at regular intervals – TV screens, rack, media players, etc.
• Meet and/or exceed all designated key performance indicators on a monthly basis.

Regional Account Manager

• Achieve or exceed sales goals established in the Annual or multi-annual Plan for the territory.
• Plan and organize customer interfaces (calls, prospecting calls, day-to-day calls) on assigned accounts to present, promote, and sell products.
• Utilize a lean approach to generate incremental profit or maintain current sales.
• Develop approved business cases for customized offers.
• Plan and organize travel for account visits to maximize account coverage.
• Establish working relationships with all customer contacts.
• Maintain records and reporting systems for the general operation of the business.
• Prepare and maintain customer profiles on each customer in the area of responsibility.
• Facilitate customer meetings to drive territory strategy.
• Prepare and submit sales call reports and monthly reports.

Territory Account Manager

• Reporting to the Sr. Director of Channel, success will be accomplished by establishing professional working relationships and collaborating with the assigned TSD and Technology Advisors, as well as our Professional Services, Marketing, and Support teams. Your mission will be to drive new opportunities and revenue by helping our partners develop a core understanding of Lightedge’s value proposition, and how to position our products to solve the unique business needs of our partners’ customers and prospects.
• Working with partners and channel managers to identify new Technology Advisors and customers who match Lightedge’s strategic product set.
• Ensuring all partner organizations are kept up to date on product evolutions, updates, and features through regular training sessions, events, and cadence meetings.
• Generating pipeline revenue by driving joint go-to-market (GTM) activity with channel partner leadership, channel partner sales executives, and our internal sales organization.
• Developing product and sales competency within our core set of regional & national partners, influencing their GTM and sales strategy in alignment with Lightedge’s vision.
• Creating confidence at an executive level, leading to the creation of downstream sales buy-in and technical practice creation.
• Sharing analytics with executive and technical champions and driving further demand for Lightedge’s solutions through regular cadence sessions.
• Driving the development of technical pre-sales and post-sales practices within identified key partners.
• Establishing and implementing selection processes, criteria, and controls for selection, management, and performance of channel partners, including regular reviews of contractual obligations with partners and compliance with Lightedge’s policies, procedures, and ethical standards.
• Overseeing and participating in regional QBRs (Quarterly Business Reviews) for the sales team.
• Ensure partners meet performance, customer satisfaction, and business goals while maintaining compliance with contractual obligations.

Channel Account Manager

• Generate a consistent volume of qualified B2B2C leads from partner institutions and deliver them into AMO’s sales pipeline for conversion into clinical experience bookings
• Build and manage a portfolio of B2B2C partner accounts — international medical schools, education agents, and healthcare organizations — whose students AMO is contracted to recruit, market to, and qualify as leads for the sales team
• Identify, qualify, and close new partnership agreements that grant AMO the rights to manage webinars, student outreach, and marketing campaigns on the partner’s behalf
• Lead AMO “Pitch” presentations with deans, program directors, agency owners, and other decision-makers to acquire new partnerships and reinforce existing ones
• Build a pipeline of qualified B2B2C opportunities through targeted outreach, market research, and proactive identification of emerging international markets for AMO clinical experiences
• Plan, schedule, and deliver partner-facing webinars and virtual student events designed to capture student interest and produce qualified leads for the sales team
• Collaborate with Marketing to develop partner-specific landing pages, HubSpot workflows, and co-branded campaign assets that capture, nurture, and qualify partner students into sales-ready leads
• Develop and execute joint marketing plans with each partner institution — including content calendars, email sequences, social outreach, and event programming — to maximize qualified lead volume per account
• Partner closely with the sales team to define lead qualification criteria, ensure smooth handoffs, gather feedback on lead quality, and continuously improve conversion from qualified lead to booked clinical experience
• Negotiate contracts and partnership agreements with international medical schools, agents, and organizations, ensuring long-term, revenue-generating collaborations
• Manage ongoing relationships with key partners at multiple levels of the organization, keeping partners engaged, well-supported, and on track to meet agreed-upon student referral targets
• Track lead volume, lead quality, and downstream conversion-to-booking performance by partner account; identify underperforming relationships and develop intervention plans to grow qualified leads per partner
• Maintain an active directory of key personnel at healthcare schools, agencies, and high-value partner organizations throughout the world
• Stay current on the latest trends in medical education, healthcare workforce development, and international student mobility to refine market strategy
• Coordinate with internal teams — marketing, sales, contracting, fulfillment, and customer success — to ensure seamless implementation of partnership agreements and a strong lead-to-rotation experience for partner students
• Use HubSpot to log all partner interactions, manage CRM data, track lead attribution by partner account, and document key action items from partner meetings
• Attend industry conferences, networking events, and partner-hosted events to represent AMO and generate new B2B2C opportunities
• Provide thought leadership in team meetings and contribute insights to refine AMO’s international B2B2C lead-generation strategy

International Partnerships Manager

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor reports and take action on delinquent accounts, collecting outstanding balances.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
• Monitor and maintain activity/suspense to ensure timely completion.
• Maintain frequent, transparent communication with the account team regarding workload status and any issues.
• Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
• Stay updated on company policies and procedures.
• Seek and adopt best practices to improve individual and team performance.
• Demonstrate integrity and leadership.

Commercial Insurance Account Manager

• Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution.
• May reconcile daily IDX system receivables reports.
• May balance monthly transactions and provide summaries to faculty and department administration.
• Works with all areas of the organization in getting any necessary or requested documentation for patients, insurance carriers, or other areas.
• Completes processing of all inpatient and outpatient documents received on a daily basis.
• Assists in resolving department problems with IDX billing.
• Maintains records of charges, payments, third-party charges, etc.

Senior Patient Account Representative – Follow Up and Denials

• Support the Senior Account Manager in maintaining day-to-day client relationships and client satisfaction
• Participate in client meetings, capturing notes, tracking action items, and driving follow-ups to completion
• Ensure timely, accurate communication with clients while operating in a support capacity
• Partner with Product and Implementation teams to support onboarding and deployment activities
• Attend implementation and status calls and ensure alignment on timelines and deliverables
• Track milestones, document updates, and follow up on open items to keep work progressing
• Support execution of account plans defined by the Senior Account Manager
• Coordinate across internal teams to ensure deliverables are completed on time and within scope
• Track dependencies, risks, and outstanding tasks, escalating when appropriate
• Support tracking of KPIs and account health metrics
• Compile reporting, status updates, and performance summaries
• Identify and flag risks, trends, or gaps to the Senior Account Manager
• Assist in preparing client-facing materials, including account reviews and presentations
• Work closely with internal stakeholders to ensure alignment and follow-through across workstreams
• Gather and document client feedback
• Share insights with the Senior Account Manager and internal partners to support continuous improvement
• Support contract tracking, renewals, and documentation processes
• Track timelines and required actions
• Partner with Finance and Legal teams to ensure accuracy and timely execution
• Take ownership of assigned tasks and ensure consistent follow-through to completion
• Maintain strong organization across multiple priorities and deadlines
• Deliver high-quality, detail-oriented work in a fast-paced environment

• Manages and grows Fetal and Maternal Monitoring business within an assigned territory
• Execute the territory Fetal Monitoring sales strategy
• Drive revenue growth, pipeline development, forecasting accuracy, and contract pull-through
• Build and manage long-term customer relationships
• Support and execute contract implementation and compliance
• Analyze territory and account performance, market dynamics, and customer trends

Sales Account Manager, Fetal and Maternal Monitoring

• Use effective industry skills and abilities to support our innovative transportation services
• Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies
• Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies)
• Manage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts
• Responsible for the continuous improvement of a safe, efficient, and effective transportation system
• Liaise between EverDriven and our clients while providing guidance, direction, and feedback
• Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures
• Monitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers
• Develop and maintain open communication channels with project contractors, community officials, and agency staff
• Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections
• Understand and follow safety rules established by regulatory bodies and client contracts
• As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)

• Providing comprehensive financial solutions to small businesses with annual revenues up to $20 million
• Actively managing and deepening relationships with high value clients
• Supporting growth of the profitability of the small business customer base
• Identifying and acquiring new client opportunities through prospecting and networking
• Opening core small business accounts while adhering to procedural guidelines

Business Banking Relationship Manager – Small Business

• Drive patient referrals and therapy awareness in targeted geographies.
• Develop deep relationships with high-prescribing hypertension physicians and community stakeholders.
• Support territory activation by opening new accounts in partnership with existing sales teams.
• Promote and educate of the Symplicity therapy, acting as a therapy specialist and resource.
• Execute focused outreach strategies in “hot” markets with high patient potential.
• Collaborate with senior territory managers to ensure consistent messaging and alignment across the territory.
• Serve as a consistent touchpoint for physicians and staff, building trust and credibility.
• Educate and equip providers with therapy benefits and pathways that improve patient outcomes.
• Support contract signing and onboarding processes for new accounts.
• Participate in comprehensive training programs to build clinical and sales competencies.
• Operate flexibly in a dynamic, evolving environment with a “project mentality.”
• Maintain accurate records of account activity, outreach efforts, and territory performance.
• Adhere to all company policies, regulatory guidelines, and ethical standards.

Principal Territory Manager

• Achieve or exceed sales objectives and be accountable for daily management of Key Account territory
• Establish and execute long-term strategy for Key Accounts
• Create and maintain business plans for Key Accounts and physician targeting plans for high-potential customers
• Collaborates with and leads TM/TS/MSLs in creation and execution of physician and account strategies using the business plan
• Engage onsite with epileptologists, neurologists, and neurosurgeons/surgeons with latest therapy information, clinical studies, etc. leading to patient identifications
• Identify barriers to VNS Therapy adoption and develop actions and plans to address and overcome the barriers, as appropriate
• Work daily with a high level of integrity and promote a diverse and inclusive workplace culture in both people and thought leadership that is consistent with LivaNova values
• Build and maintain productive professional relationships with customers

Key Account Manager, Epilepsy

• Provide sales coverage for the South Central USA region
• Build new and long-term relationships with customers
• Improve account growth through understanding of clients' objectives
• Drive client retention and satisfaction throughout the territory
• Serve as a liaison between the client and internal teams

Sales Account Manager

• Build and grow SafetyCulture’s partner ecosystem across the Americas region
• Identify, recruit, and develop relationships with Channel Partners, VARs, distributors, Global and Regional System Integrators (SIs), and specialized boutique consultancies
• Lead partner onboarding and enablement across sales, product, commercial, and implementation functions
• Drive co-sell execution through account mapping, joint pipeline development, and deal collaboration with GTM teams
• Support and refine partner engagement processes including deal registration and partner activation workflows
• Deliver compelling product demos and presentations to partners and prospective customers
• Collaborate with Marketing to develop partner-facing campaigns, events, webinars, and enablement content
• Work cross-functionally with Legal, Finance, Customer Success, and GTM teams to navigate complex partner motions and customer opportunities
• Maintain and improve partner-facing assets and resources within the partner portal
• Track partner performance, pipeline progression, and overall partner contribution to revenue growth
• Ensure referred customers receive a strong onboarding and customer experience that drives long-term advocacy and retention

Partner Account Manager

• Identify, qualify, and develop commercial insurance opportunities with new and existing clients in person, online, by phone, and through written communication
• Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support
• Anticipate, respond to, and follow up on all existing client needs
• Actively partner, network, and plan for new clients and business opportunities
• Monitor, review, and report on key metrics to ensure sales targets are achieved
• Execute sales activity documentation quickly, accurately, and professionally
• Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed
• Support and prepare clients for renewal and retention and maintain strong client relationships
• Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology
• Review client audits, verify and facilitate corrections as needed and maintain A/R and billing

Commercial Lines Account Manager

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