Vice President, Account Management

Simplistic

VP of Account Management at Simplistic, LLC building and scaling the account management function. Leading client relationships and driving long-term revenue growth across D2C eCommerce brands.

Posted 7/9/2026full-timeRemote • Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Kansas, Maryland, Massachusetts, Mississippi, Missouri, Montana, New Jersey, New York, North Carolina, Oklahoma, Texas, Utah, Virginia, Washington • 🇺🇸 United StatesLead💰 $175,000 - $190,000 per yearWebsite

About the role

Key responsibilities & impact

Build and scale the Account Management function
Design and implement Simplistic's Account Management operating model
Establish scalable processes, playbooks, reporting, and tools
Create account health frameworks and performance metrics
Develop and continuously improve systems that support long-term client success and revenue expansion
Recruit, coach, and retain a high-performing team of Account Directors
Establish clear performance expectations and development opportunities
Provide ongoing coaching around account planning and client leadership
Drive revenue growth across existing accounts
Manage account expansion and growth targets
Identify opportunities for both horizontal and linear growth
Partner closely with Business Development and Sales teams
Lead strategic business reviews and quarterly business reviews for key clients
Build and maintain relationships with executive stakeholders
Act as a trusted advisor and connect Account Management to Delivery

Requirements

What you’ll need

10+ years of experience in Account Management, Client Services, Business Development, Consulting, Agency Services, or related client-facing commercial roles
Proven experience leading and developing Account Management, Client Success, or Client Services teams
Demonstrated success managing enterprise-level client relationships and driving revenue growth through account expansion
Strong understanding of account planning, client retention, cross-sell strategies, and executive relationship management
Experience building processes, systems, and operating frameworks that support scalable growth
Ability to navigate complex client environments and influence multiple stakeholder groups
Experience in eCommerce, digital consulting, digital transformation, or agency environments utilizing Shopify/Shopify Plus ecosystem
Experience supporting PE-backed, high-growth, or rapidly scaling organizations
Familiarity with commercial forecasting, account profitability analysis, and strategic planning

Benefits

Comp & perks

Best-in-class service and thought partnerships
Equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status
Transparency in compensation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Account PlanningClient Retention StrategiesCross-Sell StrategiesPerformance Metrics DevelopmentCommercial ForecastingAccount Profitability AnalysisStrategic Planning

Soft Skills

Coaching and MentoringStakeholder InfluenceRelationship Building