Simplistic

Marketing

• Support execution of partner marketing and co-marketing initiatives across multiple client and vendor partnerships
• Coordinate closely with Partnerships, GTM, and Sales teams to assist partner-driven growth efforts
• Create and edit marketing materials, including email campaigns, case study collateral, and website updates
• Assist in planning and executing co-marketing campaigns, promotions, and content initiatives
• Manage event logistics for webinars, sponsorships, and partner marketing events (scheduling, materials, coordination, follow-ups)
• Maintain partner marketing documentation, project trackers, and internal workflows to ensure organized campaign execution
• Communicate with external partners and internal stakeholders to gather information, confirm timelines, and ensure deliverables are met
• Support publishing and deployment of marketing content across email, website, and other marketing channels
• Track campaign deliverables and deadlines, helping ensure projects launch on time and within scope
• Assist with reporting preparation by gathering campaign metrics and performance information for the marketing team

Marketing Coordinator

• Analyze email and SMS performance at the account level across retention clients
• Identify trends, risks, and opportunities related to flow performance, campaign performance, and deliverability
• Translate data insights into clear, actionable recommendations for strategists
• Support strategists in prioritizing testing opportunities and optimization roadmaps
• Create standardized reporting views and benchmarks to improve consistency across accounts
• Serve as the internal subject-matter expert for Klaviyo
• Lead and review Klaviyo implementations including core and advanced flows
• Define and enforce Klaviyo best practices across all client accounts
• Create internal training materials and documentation for retention team members
• Lead enablement sessions to upskill strategists and coordinators on Klaviyo functionality

Retention Marketing Enablement Lead

Ecommerce

• Managing projects for partners from end-to-end (from Vendor Onboarding to Post-Sale Analytics), providing white glove service and hitting deadlines, week-over-week
• Understanding our customers unique business goals, needs, and challenges, helping them to grow their businesses
• Developing and prioritizing product roadmaps, delivering strategic recommendations and analyses, and developing systems, tooling, and operational strategies that drive growth for clients
• Managing all communication (via phone and email) with clients
• Tracking feedback from clients and internal teams so processes continue to become more constructive, clear, and beneficial to all parties involved
• Becoming a subject matter expert in the technology used at Simplistic (Shopify Plus, HTML, etc.) to provide quick responses to any questions, concerns, and/or issues from clients

E-commerce Account Manager

Account Manager

• Managing projects for partners from end-to-end (from Vendor Onboarding to Post-Sale Analytics)
• Advise clients on strategic growth initiatives by understanding their unique business models, challenges, and goals to deliver tailored, high-impact solutions
• Develop and prioritize product roadmaps, define strategic recommendations, and implement scalable systems, tools, and operational frameworks that drive client growth
• Own all client communications across phone, email, and digital channels, ensuring transparency, alignment, and a high standard of professionalism
• Capture and synthesize client and internal feedback to continuously improve workflows, enhance collaboration, and strengthen overall delivery
• Serve as a subject matter expert in core technologies (e.g., Shopify Plus, HTML)

• Constant collaboration with the client and Simplistic’s internal team of designers and developers
• Scope and manage projects in extensive detail to mitigate risks and avoid scope-creep
• Ensure projects are delivered on time and within budget and scope while maintaining client happiness
• Track project schedules while constantly assessing risk and removing roadblocks
• Share call recaps and action items
• Providing high-level technical expertise to clients
• Work with the design, development, and client services teams to maintain processes and improve efficiency across the team
• Monitor and provide quality assurance on each project to ensure all tasks are delivered to the highest quality
• Manage and maintain communication channels within the wider project team
• Create, manage and maintain technical project documentation to support the delivery of the project
• Establish and maintain long term relationships with multiple clients across different industries

Marketing Coordinator

Retention Marketing Enablement Lead

E-commerce Account Manager

Account Manager

Ecommerce Project Manager