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Senior Retention Marketing Specialist
SimplisticSenior Retention Marketing Specialist managing a portfolio of DTC brands to drive email and SMS strategies. Collaborating with teams to deliver measurable marketing results.
About the role
Key responsibilities & impact- Manage a portfolio of client accounts, overseeing day-to-day execution while driving long-term strategic goals.
- Create, manage, optimize, and report on email and SMS marketing campaigns that align with client objectives.
- Develop and implement measurement strategies to track performance and deliver actionable insights.
- Champion client success by crafting tailored retention marketing strategies that drive business results.
- Analyze customer and campaign data to uncover strategic opportunities and guide marketing decisions.
- Serve as a trusted advisor to clients, building strong, long-term relationships through proactive communication and strategic leadership.
- Stay ahead of industry trends and provide expert recommendations on email/SMS marketing best practices.
- Lead cross-functional collaboration with designers, copywriters, and data analysts to bring strategies to life.
- Partner with internal teams and discipline leads to continuously improve processes, methodologies, and client outcomes.
Requirements
What you’ll need- 3+ years of experience as a digital strategist or marketer, either agency or client-side.
- Hands-on experience with email and SMS marketing; strong knowledge of retention strategies.
- Proven ability to develop and implement marketing strategies that deliver measurable results.
- Strong analytical skills with the ability to translate data into compelling narratives and strategy.
- Exceptional written and verbal communication skills.
- Demonstrated success in managing and growing long-term client relationships.
- Solid understanding of branding, content strategy, and customer lifecycle marketing.
- Experience with Klaviyo and Figma is a plus.
Benefits
Comp & perks- Equal employment opportunity regardless of various factors
- Transparency in compensation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
email marketingSMS marketingretention strategiesmarketing strategiesdata analysismeasurement strategiesbrandingcontent strategycustomer lifecycle marketing
Soft Skills
strategic leadershipproactive communicationrelationship managementanalytical skillswritten communicationverbal communication