Zurich Insurance

Architect

• You define target states, development stages, and standards together with architects from other domains
• You work to ensure that solution concepts are implemented in a targeted and cross-domain manner
• You ensure through design reviews that the developed concepts are sensible and strategically aligned
• You develop solution models together with solution architects and interdisciplinary teams
• You stay up to date with developments in IT architecture and proactively introduce new technologies and best practices into the company

Enterprise Domain Architect – Customer & Distribution

Claims Specialist

• Analyze and determine liability by gathering relevant facts and documents.
• Ensure to have a timely resolution to claims by developing case evaluation and strategy.
• Establish timely reserves and perform ongoing reviews throughout the claims cycle within your authority limits.
• Assess damages and negotiate settlement of claims by establishing an appropriate negotiation strategy.
• Contribute to profitable growth by providing risk insight, industry information and trends.
• Protect the organization's reputation by keeping claims information confidential.
• Understand the current industry trends and establish personal networks.

Lead Technical Claims Adjuster

Public Relations

• Gérer des tâches techniques complexes ainsi que des projets spécialisés ou pilotes pour les lignes commerciales
• Prendre en charge les déclarations de sinistres impliquant les Centres d’Expertise judiciaires
• Surveiller et gérer les ressources et fonds selon les procédures définies
• Interagir de façon professionnelle et positive avec les partenaires internes, y compris les souscripteurs, gestionnaires de comptes et spécialistes en sinistres
• Collaborer de manière productive et professionnelle avec des partenaires externes, tels qu’agents et courtiers
• Assurer la conformité aux contrôles juridiques et réglementaires liés aux pratiques standards dans la région
• Atteindre les objectifs de qualité, de disponibilité téléphonique et de productivité fixés par le département
• Effectuer toute autre tâche assignée par le responsable d’équipe ou un membre de la direction
• Maintenir une présence régulière et prévisible
• Participer aux déplacements professionnels, aux heures supplémentaires obligatoires lors des périodes de pointe, au travail en équipe ou pendant les jours fériés selon les besoins

présentant principal du centre d'appels sinistres

Call Center Representative

• Handle complex technical duties and specialized/pilot projects for commercial lines of business.
• Manage intake of claims involving Centers of Expertise lawsuits.
• Monitor and manage resources/cash within defined procedures.
• Interact closely with internal business partners, including Underwriters, Account Managers, and specialized claims personnel in a professional and positive manner.
• Collaborate with external business partners, including Agents/Brokers, in a professional and productive manner.
• Ensure compliance with legal and regulatory controls relevant to standard work practices within the region.
• Meet established departmental quality, phone availability, and productivity objectives.
• Perform other duties as assigned by the Team Manager or other members of the Management team.
• Maintain regular and predictable attendance.
• Participate in business travel and mandatory overtime during peak periods, shift work, and holiday work as required.

Senior Claims Call Center Representative – 6 month contract

Accountant

• Drive the monthly close process by finalising actuals, preparing balance sheet reconciliations, and completing accurate working papers for all designated entities
• Maintain the integrity of financial information by ensuring compliance with Zurich’s accounting policies, preparing journals, and performing required checks and reconciliations during month‑end
• Participate in quarterly and annual group, regulatory, and statutory reporting processes
• Build strong, collaborative relationships across finance and non‑finance teams to support effective service delivery and resolve issues promptly
• Coordinate timely and accurate responses to auditor requests and contribute to a smooth audit process

Senior Accountant

• Collaborate with internal and external stakeholders, including customers, vendors, suppliers, and brokers, to provide a quality claims experience.
• Apply knowledge of established protocols and industry best practices to resolve claims effectively.
• Deliver customer-centric service while managing claims within defined authority limits.
• Develop expertise in coverage analysis and auto policy interpretation.

Claims Specialist I, Auto BI

Director

• Asegurar la adecuada identificación, evaluación, monitoreo y reporte de los riesgos de Tecnología de la Información
• Definir y liderar la estrategia de riesgos tecnológicos
• Desarrollar e implementar un marco sólido de gestión de riesgos TI alineado con NIST, ISO 27000, ITIL, COBIT
• Integrar la gestión de riesgos en proyectos estratégicos de tecnología
• Identificar, evaluar y mantener actualizado el mapa de riesgos de TI
• Facilitar y desafiar evaluaciones de riesgo inherente y residual
• Definir, monitorear y analizar Indicadores Clave de Riesgo (KRIs)
• Asegurar la integración de los riesgos tecnológicos en el marco corporativo de riesgos (ERM)

Director de Riesgos, IT

Infrastructure Engineer

• Based in Cologne, you will manage the Microsoft Dynamics CRM environment in the Azure Cloud and actively shape the underlying infrastructure
• Your focus is on stable, error-free operations, automating deployments, and building robust, monitoring-driven operations
• Using your expertise, you ensure the reliable operation of the CRM system and its interfaces in Azure
• You are responsible for deploying patches and updates via CI/CD and for managing the Azure infrastructure with Terraform
• You analyze, diagnose, and resolve incidents; for bug fixes, you will also independently develop solutions when necessary
• You build application and infrastructure components, continuously extend them, and monitor them with Azure Monitor, Application Insights, and Log Analytics
• In close collaboration with Business Analysts, you participate in development and testing and support efficient release and change planning
• You actively contribute to innovative projects and drive the continuous advancement of our IT environment

Azure Cloud Infrastructure Engineer, German fluent

Insurance

• Assess risk and make informed decisions to protect our clients.
• Support customers during challenging times.
• Prepare policies, process premiums, and manage data.
• Dive into budgeting, analysis, and reporting.
• Build relationships with clients and brokers.
• Shape our brand and engage customers.
• Support talent and employee engagement.
• Use data and modeling to guide strategic decisions.

Junior Opportunities

• Handle commercial line auto claims of low to moderate complexity
• Document claims files by accurately capturing and updating claims data/information
• Exercise judgment to determine liability by gathering and analyzing relevant facts
• Determine policy verification and coverage determination
• Develop case strategy for timely resolution of claims
• Establish timely reserves and perform ongoing reviews throughout the claims cycle
• Assess damages by calculating applicable damages or the range of damages allowed by law
• Negotiate settlement of claims by establishing appropriate negotiation strategy
• Ensure customer service by proactively communicating information

Claims Specialist II, Auto Bodily Injury

Data Analyst

• Identifizieren und Bewerten von AI-Potenzialen in Geschäfts- und Kommunikationsprozessen und deren Business Impact transparent machen
• Entwickeln von Monitoring-Frameworks für KI-Modelle und Agenten und Sicherstellung von Qualität, Stabilität sowie Compliance
• Definition und Tracking relevanter KPIs zur Messbarkeit des Erfolgs von Automatisierungs- und KI-Lösungen
• Datenanalyse, Erstellen aussagekräftiger Reports und Schaffung von Transparenz über Prozesse, Modellperformance und das Kundenerlebnis
• Enge Zusammenarbeit mit Data Scientists, IT und Business Units zur Weiterentwicklung von KI-Bots und Etablierung von Agentic AI

Data Analyst – AI Performance & Monitoring Specialist, Kundenservice

Account Manager

• Build and nurture strong relationships with ART’s leadership and operational teams
• Support the delivery of high-quality group insurance services
• Drive Corporate new business and retention targets
• Partner with internal teams to resolve issues and deliver improved service outcomes
• Monitor and report on performance metrics

Senior Partnership Manager – ART

Product Manager

• Lead bold product design and enhancements
• Fuel continuous innovation
• Partner across the business with various departments
• Collaborate directly with OEM partners
• Supercharge portfolio performance
• Champion strong governance and compliance
• Shape the strategic product roadmap

Product Manager – Motor Insurance

Underwriter

• lead the Mid-Atlantic Construction Casualty team
• work closely with key brokers and clients to deliver comprehensive first-party risk transfer solutions
• responsible for the delivery of key business objectives for the Mid-Atlantic Construction Casualty team
• develop, mentor, and guide a team of Underwriters and Account Service Associates
• collaborate closely with Zurich’s broad team of Construction experts and resources, across multiple disciplines and stakeholders
• approximately 25% travel

VP Senior Underwriting Manager, Construction Casualty

Business Analyst

• Deliver timely, executive‑ready monthly, quarterly and annual expense reports and presentations with clear insights and commentary
• Communicate financial insights clearly and confidently to senior leaders to inform decisions and align on strategic priorities
• Build and run a performance‑management framework to track progress against financial goals, including OIE/NWP and ROI metrics
• Lead and support operating, strategic and profitability reviews for the business unit; surface actions and ensure follow‑through
• Manage investment spend across CAPEX and OPEX, align with asset lifecycles and ensure correct classification and compliance
• Perform detailed financial analysis to identify trends, risks and opportunities; translate analysis into actionable recommendations
• Define data requirements and perform complex analyses to support cross‑functional initiatives, projects and ad hoc requests
• Partner with peers to provide data‑driven insights for operating expense optimisation and to unlock efficiencies.