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Zurich Insurance

Claims Associate II – Workers Comp

Zurich Insurance

Claims Associate II at Zurich managing workers compensation claims and providing insurance support. Review new claims, handle inquiries, and coordinate with medical providers.

Posted 7/16/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $22 - $31 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing workers compensation claims, including evaluating claims for closure and coordinating with medical providers. Proficient in customer service and maintaining required adjuster licenses while utilizing knowledge of insurance and medical terminology.

Highest-signal resume keywords
Workers Compensation Claims ManagementCustomer Service ExperienceAdjuster LicenseMedical Terminology KnowledgeMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims EvaluationDocumentation HandlingMedical Request ManagementDecision Making
Soft Skills
Prompt CommunicationInquiry Response
Certifications & Qualifications
Adjuster License
Industry Keywords
Insurance IndustryMedical Billing

About the role

Key responsibilities & impact
  • Manage workers compensation claims caseload
  • Reviewing new claims and ensuring all required information is complete
  • Making initial contact and responding promptly to inquiries
  • Processing incoming mail and handling relevant documentation
  • Managing medical requests and coordinating with providers
  • Evaluating claims for closure and decision making

Requirements

What you’ll need
  • Bachelor’s Degree or High School Diploma with 2+ years of experience in Customer Service
  • Must obtain and maintain required adjuster license(s)
  • Experience with Microsoft Office
  • Knowledge in insurance industry or medical terminology or medical billing

Benefits

Comp & perks
  • Competitive pay
  • Comprehensive benefits for employees and their families
  • Merit increases