Zurich Insurance

Sales Development Rep

• Generate pipeline: Execute outbound prospecting via phone, email, LinkedIn, and events to create qualified meetings for ZRS’s sales team
• Qualify opportunities: Uncover pain points, assess fit, and determine urgency using consultative selling frameworks like BANT, MEDDIC, or SPIN
• Collaborate with sales & marketing: Work closely with Account Executives, Marketing, and management to develop campaigns and accelerate lead conversion
• Leverage tools: Manage outreach and tracking through CRM (Salesforce), sales engagement tools (e.g. Outreach.io), and intelligence platforms (ZoomInfo, LinkedIn Sales Navigator)
• Educate prospects: Develop a strong understanding of ZRS services to articulate value to both technical and business decision-makers
• Track performance: Maintain accurate activity logs, pipeline data, and weekly/monthly KPI reporting

Sales Development Representative

Director

• Lead with impact by managing complex large accounts
• Travel with purpose, approximately 20% across the region
• Grow your network working with top-tier agents and brokers
• Make decisions that matter with clear accountability and broad authority
• Underwriting and analyzing new and renewal business for large contract surety
• Navigating complex assignments with confidence and autonomy
• Building and maintaining strategic broker and agency relationships
• Ensuring compliance with underwriting guidelines and regulatory requirements

Executive Underwriter – AVP Underwriting Director, Large Contract Surety

Software Engineer

• Responsible for multiple large construction accounts within the region
• Adapt Zurich's Innovative Solutions to the Construction Industry to minimize impacts to customer losses and improve Sustainability & Business Resiliency at the Corporate Level
• Leverage Zurich’s risk engineering tools and services to improve customer risk and general account management of customers purchasing Zurich Construction Insurance products
• Deliver high quality consultative services for customers including identifying exposures and program risk control gaps and forming risk mitigation recommendations
• Investigate causes/effects of major losses for hazard/safety management programs
• Develop and maintain positive customer and business partner relationships and collaborate with customers to develop service plans
• Market and sell various fee services to support customer risk mitigation efforts
• Produce advanced level presentations and deliver risk management training for customers and internal partners
• Conduct loss investigations and implement risk improvement programs
• Assist customers in developing corporate and project-specific QA/QC plans, safety plans, etc.
• Participate in Sales Team meetings and presentations to brokers and customers

Senior Construction Risk Engineering Consultant

Program Manager

• Running and managing large‑scale transformation projects end‑to‑end.
• Project planning across multiple workstreams, ensuring alignment to strategic outcomes.
• Work with PMO to ensure a robust budget is available to support delivery.
• Analyse, manage and mitigate the programme RAID log.
• Monitor programme execution, including progress tracking and status reporting.
• Manage interdependencies across projects and teams.
• Lead, mentor and support programme teams across business and technical functions.
• Allocate resources effectively across different projects.
• Align all deliverables to programme outcomes and business benefits.
• Articulate business vision on behalf of the sponsor to all stakeholders.
• Anticipate key decision points to support overall programme success and proactively manage escalations.
• Work with senior stakeholders, often at Executive and Board level, presenting at steering committees and governance forums.
• Work across both business and IT functions to co‑ordinate delivery and ensure desired outcomes.

Programme Manager

Compliance

• Support and where appropriate lead the delivery of Compliance and Business projects, providing AML advice and guidance to working groups, making decisions with clear rationalisation.
• Support the implementation of the compliance plans by undertaking / assessing high risk client reviews as well as reviewing escalated screening alerts e.g., PEP, adverse media and fraud enquiries acting as a sign off person to reviews.
• Conduct data analytics and draft reports to executive management and completing group and regulatory statistical returns.
• Actively contribute towards regulatory inspections and other interactions where these have a focus on AML.
• Ensure restricted accounts are administered in accordance with regulatory and business risk considerations.
• Provide advice and support to first line of defence in the development and maintenance of appropriate controls and procedures to ensure compliance with AML, CTF and Sanctions regulations.
• Provide support in the development and delivery of relevant financial crime related training initiatives, including face to face.
• Undertaking oversight of ZILL regional branches covering financial crime risks.
• Provide support to establish, enhance and implement relevant compliance policies and procedures.

Senior Compliance Consultant

Underwriter

• Support our team in managing and delivering international insurance programs
• Monitor transactions, collect insurance premiums, and efficiently enter data into our systems
• Collaborate with Zurich, brokers, customers, and other colleagues to support the flow of information and tasks

Student Worker – Underwriting Services

• Oversee all aspects of solutions architecture and software development in the Digital Identity domain
• Define program/project requirements and manage master schedule
• Analyze programs to ensure efficient resource use
• Lead effort to resolve problems in production environments
• Develop, implement, and maintain procedures for reliable production environment

Lead Developer, Digital Identity

Financial Planning and Analysis

• Driving growth and profitability by acquiring, developing, and maintaining strong relationships with new and existing customers.
• Prospecting: Identifying and developing new business prospects, focusing on providing Finance & Insurance products to large automotive dealers, while also supporting P&C product marketing within the assigned territory.
• Relationship Management: Building and maintaining strong relationships with both new and existing customers.
• Closing: Managing and growing your assigned territory to achieve profitability and exceed sales targets.
• Direct Sales: Conducting sales presentations either in-person or via Microsoft Teams.
• Consulting: Collaborating with field team members to ensure seamless implementation of programs and products, while strengthening customer relationships.
• Building market share: Working remotely in an entrepreneurial environment.

Finance & Insurance Executive

• Monitor and manage requests and incidents reported by the business.
• Prepare management reports tracking progress on system issues and requests.
• Assist with troubleshooting and resolving issues in SAP.
• Support SAP-related projects, including upgrades, migrations, and new implementations.
• Act as a liaison between the Projects & Improvements team, IT, finance, and other departments for seamless SAP integration.
• Provide training on new tools and processes for system users.
• Create and maintain a document library for ongoing projects and system changes.

Finance Systems Technician

Claims Specialist

• Investigate Workers Compensation claims to determine applicable coverage and liability.
• Document claim files thoroughly to support payment decisions.
• Set appropriate reserves within authority levels and comply with special handling requirements.
• Develop and maintain positive customer relationships, anticipating needs, and recommending changes as necessary.

Senior Claims Specialist, Workers Compensation

• Working with stakeholders to resolve issues and concerns for various programs
• Assisting with Dashboard completion and Game Plan updates
• Supporting the product development process
• Executing on referrals from Program Administrators
• Project work as necessary
• Participate in underwriting, sales, claims meetings

• Exercise judgement to determine liability by gathering and analyzing relevant facts
• Determine policy verification and coverage determination by analyzing applicable coverage for claims
• Participate in Risk Management Agency initiated reviews and referrals
• Protect Zurich’s reputation by keeping claims information confidential
• Maintain professional and technical knowledge by participating in educational opportunities

Senior Claims Specialist, Crop

• Utilize established financial systems and roll out enhanced analytics capabilities to track budgets and highlight variances
• Ensure monthly reporting of Business Units to the data warehouse
• Improve data quality and enhance granularity and claims history
• Provide structured claims insight in collaboration with other General Insurance functions
• Drive capability and up-skilling efforts in Business Units
• Contribute through requirements specification to enhance other claims data analytics systems
• Provide ad hoc analysis using sophisticated tools
• Drive the claims functional planning process for Zurich branches
• Conduct sophisticated claims data mining and analytic investigations

Medical Claims Analyst – 1 Year Contract

Customer Support

• Provides telephone support and emergency evacuation services in response to client requests
• Uses appropriate resources to provide referrals to clients according to their requests
• Coordinates the management of each client’s travel emergencies, flight cancellations, flight delays, trip interruptions and cancellations, baggage delays and similar events in general travel assistance
• Monitors the status of patients and regularly reports the situation to the family and / or fellow travelers of the insured
• Makes arrangements for medical evacuation by working with the Provider Network Group (PNG) and the Medical Case Management (MCM) team
• Documents the entire management of each case
• Provides telephone and document translation services through applicable providers
• Sends and receives faxes and e-mails, calls via telephone, and supports inbound/outbound SMS communications
• Makes assessments and files claims on behalf of the client
• Works with and supports the Provider Network Group by adding and evaluating both new service and existing service providers

Customer Service Coordinator

• Provides telephone support and emergency evacuation services in response to client requests
• Uses appropriate resources to provide referrals to clients according to their requests
• Coordinates the management of each client’s travel emergencies, flight cancellations, flight delays, trip interruptions and cancellations, baggage delays and similar events in general travel assistance
• Monitors the status of patients and regularly reports the situation to the family and / or fellow travelers of the insured
• Makes arrangements for medical evacuation by working with the Provider Network Group (PNG) and the Medical Case Management (MCM) team
• Documents the entire management of each case
• Provides telephone and document translation services through applicable providers
• Makes assessments and files claims on behalf of the client
• Works with and supports the Provider Network Group by adding and evaluating both new service and existing service providers