Yodeck

SEO Marketing

• - Create high-quality SEO and GEO content, including blog posts, landing pages, solution pages, and lead magnets.
• - Apply SEO and GEO best practices to create content that is discoverable, citable, and valuable for both users and AI models.
• - Manage content refresh cycles to strengthen the domain's search performance signals.
• - Support GEO initiatives by creating content that strengthens Yodeck's topical authority across multiple touchpoints, including LinkedIn, YouTube, and other channels.
• - Create and optimize on-page SEO elements across the website, including FAQs, title tags, meta descriptions, headings, and internal links.
• - Turn competitor gaps, AI visibility insights, and bottom-of-funnel opportunities into high-impact, conversion-oriented content.
• - Occasionally support off-page SEO initiatives through guest posting and content distribution.
• - Collaborate closely with marketing and cross-functional teams to support GTM campaigns, sales enablement content, and educational resources.
• - Stay up to date with search engine updates, AI-driven search trends, GEO best practices, and evolving content guidelines.

SEO Content Specialist

Customer Support

• Handling incoming messages, emails, chat and phone inquiries from Yodeck customers.
• Providing information and assistance on Yodeck products and features, including billing and sales questions.
• Troubleshooting basic technical issues and offering solutions to customer inquiries.
• Processing warranty claims, repairs, and replacements.
• Triaging and prioritizing tickets to resolve critical issues in collaboration with customer success & tech support teams.
• Offering product recommendations based on customer needs and preferences.
• Ensuring high customer satisfaction through professional and courteous communication.

Customer Support Associate, Part-Time, Night Shift

Account Executive

• Manage and convert inbound SMB opportunities across the Americas region (demo requests, contact requests, signups).
• Manage and convert recycled, dormant, post-trial, and reactivation opportunities.
• Conduct discovery calls, product demonstrations, and commercial conversations with prospects.
• Build and develop expansion opportunities within existing SMB accounts.
• Maintain CRM hygiene, forecasting accuracy, and pipeline management in HubSpot.
• Collaborate with Marketing, Customer Success, and Revenue Operations to improve conversion and revenue performance.
• Participate in coaching, enablement, training, and continuous process improvement initiatives.

SMB Account Executive – Americas

Business Development Rep

• Identify, research, and engage potential channel partners through outbound outreach across email, LinkedIn, phone, events, and other channels, using target account lists aligned with Yodeck’s Ideal Partner Profile.
• Respond quickly to inbound leads that fit the prospective partner category, conduct discovery conversations, assess fit against Yodeck’s Ideal Partner Profile and qualification criteria, and progress qualified opportunities toward partner meetings.
• Schedule qualified meetings for Partner Acquisition Managers and ensure complete, accurate, and high-quality handoffs with clear qualification notes, partner context, goals, capabilities, customer fit, and growth potential.
• Leverage intent signals, partner ecosystem insights, referrals, market research, and lookalike analysis to uncover new partner opportunities and improve partner targeting.
• Support early-stage partner nurturing through email sequences, webinars, events, follow-up campaigns, and collaboration with Marketing and Channel Marketing on partner acquisition initiatives.
• Maintain accurate CRM records, activity tracking, partner data quality, pipeline hygiene, and visibility into outreach, meeting creation, and pipeline generation performance.
• Provide feedback to PAMs, Marketing, Channel Marketing, Sales Enablement, and the broader Channel team on lead quality, messaging effectiveness, market trends, qualification learnings, and opportunities to improve outreach and partner pipeline creation.

Partner Business Development Representative

• Handling incoming **phone calls, messages, and emails** from Yodeck customers.
• Providing information and assistance on Yodeck products & features, such as billing and sales questions.
• Troubleshooting basic technical issues and offering solutions to customer inquiries.
• Processing warranty claims, repairs, and replacements.
• Triage and prioritize tickets to resolve critical issues by working closely with customer success & tech support teams.
• Offering product recommendations based on customer needs and preferences.
• Maintaining high customer satisfaction through professional and courteous communication.

Customer Support Associate – Wednesday to Sunday

Customer Success Manager

• Run and optimise partner onboarding
• Handle data entry, CRM updates and pipeline hygiene
• Assist with MBR and QBR scheduling and preparation
• Track and flag open action items, billing follow-ups — closing loops and assisting to partner needs
• Support with long-tail partner communications: run regular touchpoints, answer product questions, and escalate where needed
• Keep partner records clean and up-to-date in HubSpot
• Build working knowledge of Yodeck's platform, pricing, and partner programme
• Contribute to building the playbooks, templates, and processes we're creating as a team

Partner Success Associate – 12-month contract

Backend Engineer

• Write, test, document and maintain code for existing and new functionality
• Integrate with external services
• Investigate new technologies
• Collaborate and organize with the team under the Scrum framework, converting user requirements into engineering tasks
• Collaborate with other departments such as Support, other engineering teams, Devops team

Mid Senior Back End Developer, Python

Financial Planning and Analysis

• Assist in preparing the monthly Reporting package: reconcile actuals, compute variances, and support commentary explaining what changed and why.
• Build and maintain standardised reporting templates for department heads and Board decks, ensuring data consistency and reducing manual rebuild time.
• Monitor core subscription financial metrics on a recurring basis such as revenue, gross margin, retention and flag anomalies or trends for review.
• Support the driver-based planning and forecasting cycle by inputting departmental assumptions, tracking changes, and flagging inconsistencies between plan inputs and actuals.
• Gather and organize data from department stakeholders as part of the annual planning cycle, including budget submissions, headcount requests, and cost centre inputs.
• Support go-to-market economics analyses by preparing data inputs and maintaining model structures as directed.
• Own the end-to-end data consolidation process, collecting, validating, and reconciling financial and operational data from Accounting, RevOps, and BI systems to support monthly close, reporting, and rolling forecasts.
• Maintain and update core financial models including revenue build, headcount planning, and OPEX trackers ensuring version control, auditability, and structural integrity.
• Document model assumptions, data sources, and process workflows to ensure knowledge continuity within the function.

FP&A Analyst

• Manage and grow a portfolio of active partners. This includes prospecting, onboarding, training (with enablement team), assisting with proposals and quotes, and coordinating with cross-functional teams to support partner needs
• Own and deliver against commercial targets, including recurring, new business, partner-sourced direct revenue, partner influenced revenue, pipeline creation, and deal conversion
• Identify and develop new business upsell and expansion opportunities within partner accounts
• Proactively identify new partner-led opportunities, end customers, and vertical use cases
• Actively collaborate with partners and direct sales on qualified joint co-sell opportunities, supporting deal strategy, pricing, and closing
• Ensure proper deal registration and pipeline hygiene
• Monitor partner performance, identify gaps, and take action to improve activation, engagement, and revenue contribution
• Lead regular business discussions/reviews to understand partners’ objectives, provide ongoing education on Yodeck’s solutions, and explore opportunities for collaboration to support their growth
• Conduct comprehensive demos of our platform, addressing partner needs and demonstrating how Yodeck can enhance their business operations
• Act as the advocate for our partners within Yodeck, relaying their feedback and insights to help refine our strategies and offerings

Channel Account Executive, Americas

• Own and manage the full sales cycle from prospecting to close for mid-market accounts
• Generate pipeline through a combination of recycled MQLs, inbound follow-up, and structured outbound prospecting
• Build and execute account plans across defined verticals and territories
• Run high-quality discovery, qualification, and demo calls aligned to business outcomes
• Maintain accurate forecasting, pipeline hygiene, and next-step discipline in HubSpot
• Collaborate with BDRs, Marketing, and Customer Success to maximise conversion and expansion opportunities
• Consistently meet and exceed monthly and quarterly revenue targets

Account Executive – Mid Market, Americas

• Own the end-to-end sales process for enterprise accounts from initial outreach to contract signature
• Generate and progress pipeline through outbound prospecting (at least 50%), account-based strategies, and high-quality MQL conversion
• Build strategic account plans and engage multiple stakeholders including C-level decision makers
• Lead discovery workshops, value-based demonstrations, and commercial negotiations
• Maintain rigorous pipeline hygiene and forecasting accuracy in HubSpot
• Partner closely with Customer Success, Product, and Leadership to win and expand strategic accounts
• Consistently meet and exceed monthly and quarterly revenue targets