Wonder

Business Operations

• own revenue operations across ad-supported streaming (FAST / CTV) and subscription businesses, with accountability for accuracy, consistency, and reliability
• own financial models and operating forecasts that connect ad delivery, revenue recognition, margin, and cash, and use them to inform commercial and distribution decisions
• develop a working understanding of the ad tech stack (ad servers, SSPs, measurement, reconciliation) and how data flows from delivery to billing to cash
• translate platform, ad tech, and distributor data into finance- and accounting-ready reporting, including gross vs. net revenue, TAC, partner payouts, and recognized revenue
• serve as the primary bridge between Ad Tech, Ad Sales, Programmatic & Revenue Partnerships, Finance, and Accounting on revenue and performance questions
• approve ad revenue, distribution, and partner invoices
• oversee partner reporting, reconciliation, and discrepancy resolution
• track accounts receivable, identify risk, and follow up on late or missing payments
• support clean and predictable month-end and quarter-end close processes
• own core KPIs and dashboards across FAST, CTV advertising, subscriptions, and audience growth
• build financially grounded reporting that connects delivery, revenue, margin, cash, and audience outcomes
• partner with Marketing and Growth leadership to define success metrics and evaluate brand, audience, and subscription initiatives
• support Growth with subscription funnel analysis, unit economics, and retention insights
• translate ambiguous marketing, audience, and platform signals into clear business implications for leadership
• own select distributor and platform relationships from an operational and analytical standpoint
• support negotiation and ongoing management of FAST channel carriage and distribution terms
• monitor platform performance, marketing commitments, and monetization outcomes
• coordinate cross-functionally to ensure strong execution across content, sales, marketing, and product

Director of Business Operations

QA Engineer

• Assist with developing & building consistency in Food Safety programs for Wonder Restaurants.
• Assist HDRs with correct & compliant use of technology that promotes and enables improved Food Safety deliverables.
• Supports the resolution and root cause analysis for restaurants following FSQA visits, 3rd party food safety audit, and/or regulatory visits.
• Complete cadenced FSQA visits to assigned Wonder restaurant locations to assess daily and long-term performance against Food Safety standards.
• Complete all appropriate data entry, detailed trend analysis and report building as assigned related to: Customer Complaints, DOH Inspections, 3rd Party Food Safety Audit.

Manager, FSQA

• Own Wonder’s indirect tax processes, providing expert guidance on approaches for scalable tax calculation and remittance for Sales & Use Tax
• Design, implement and maintain a strong internal control environment aligned with established frameworks (e.g., SOX)
• Optimize monthly accruals and reconciliations, develop processes to assess tax contingencies in accordance with ASC 450
• Service as the functional lead for optimization of sales and use tax calculation and system integrations
• Identifying and implementing new technologies to automate and streamline tax reporting and data collection
• Leverage data to identify and implement tax planning opportunities that will drive cash savings and optimize tax expense
• Partner with Finance and Engineering teams to scope and deliver tax requirements for new system implementations
• Assessing the tax implications of new business initiatives, products, and partnerships,
• Seamlessly integrate newly acquired businesses into our technical infrastructure to support ongoing tax needs
• Instill a mindset of intellectual curiosity within the team

Director, Indirect Tax

Affiliate Manager

• Facilitate 'Dark Training' programs, using unopened locations as full-service simulation environments.
• Facilitate & Audit Train-the-Trainer and Facilitator Certifications for above-store Dark Training support and store-level managers.
• Establish new Training Locations and hubs within the market to enable scalable growth and reduced time-to-readiness, while maintaining quality execution and performance.
• Implement structured development cadence within market, including orientations, training workshops, ongoing manager development, and other learning initiatives.
• Maintain strategic plans for MIT roster & training schedule templates, including location planning and progress tracking, to proactively manage the balanced deployment of MITs throughout their training.
• Own the Training Restaurant program and certifications, working with Market Leadership to assess training effectiveness, identify skills and talent development opportunities, and drive best-in-class results, both in program execution and quality of outcomes.
• Spend 60-70% of the time in the field, facilitating market-level trainings, evaluating training store performance, supporting implementation, and enabling feedback loops.
• Collaborate with the Market Director to create development plans aligned to market needs and to manage weekly check-in cadence to ensure program consistency and alignment.
• Enable market-level training validation reporting across all roles, partnering with Operations Leadership to drive cross-training and developmental outcomes.
• Partner with the Market Director and Regional Managers to develop strategic training plans that drive results on specific operational and training needs in the region.
• Manage feedback for all training programs through post-training surveys, onsite visits, and other methods.
• Partner with the Market Director, Regional Manager, and NSO team to ensure a strong bench of trainers and consistent execution of training standards for New Store Openings.
• Build and implement tools to support development and training execution within stores, in collaboration with Learning and Development content team.

Area Training Partner

Operations

• Provide visionary leadership to a portfolio of 110+ restaurants in Texas
• Implement and oversee operational standards and procedures, ensuring consistency in service, food quality, and guest experience
• Lead, mentor, and develop Market Directors, Regional Managers, and General Managers
• Drive financial performance by analyzing key metrics and managing budgets
• Ensure all restaurants comply with health, safety, and legal regulations
• Foster a guest-centric culture by ensuring exceptional service and resolving escalated guest issues
• Champion company culture and values, promoting a positive work environment
• Partner with the New Store Opening and Development teams on restaurant openings
• Work closely with marketing, HR, finance, and supply chain teams
• Act as a key decision-maker in response to crises or unexpected challenges

Regional Vice President – Restaurant Operations

Analyst

• Leverage large, potentially messy data sets to derive insights that guide stakeholders across the company.
• Identify trends and shifts in customer behavior related to the release of new programs and products, and make recommendations for improving retention and driving growth.
• Analyze performance of lifecycle marketing campaigns (acquisition, product marketing, CRM) to develop strategic insights informing marketing investments and optimizations.
• Create reports and dashboards to inform and empower everyone on the team to make better decisions.
• Drive ad-hoc analyses for cross-functional teams including Sales, Operations, Customer Success, Marketing, and Care.
• Find data nuggets, trends, and other analytical goodies that help us grow faster and generate more profit.

Corporate Accounts Analyst

Accounts Receivable

• Prepare and generate accurate invoices for services rendered, adhering to established company policies and client contracts
• Monitor account balances, identify outstanding invoices, apply incoming cash, and initiate collection efforts when necessary; following established procedures
• Perform other duties as assigned by the AR leadership and assist where needed on the Finance Operations team

Junior Associate, Accounts Receivable

Robotics

• Oversee the bulk of the West Coast market of Infinite Kitchens, performing preventative maintenance and field repairs
• Implement prescribed hardware upgrades to existing IK’s.
• Work remotely with senior technicians, HW, and SW engineers on unique technical issues if/when they arise.
• Create, update and maintain field repair reports/work tickets with relevant details (photos, videos, etc)
• Look at your upcoming schedule and autonomously plan your work at various locations within a given week.
• Build positive relationships with the restaurant managers and team members at the stores within your region.
• Have a sense of ownership for the performance and experience that the IK’s in your region are providing.
• Provide hands-on training and oversight to restaurant managers on common cleaning procedures and any changes that are made to our store team member SOP’s.
• Provide feedback to automation team engineers based on learnings and/or discoveries made in the field.
• Perform other tasks when not traveling, including: Updating documentation and field maintenance reports
• Assist with creating and updating maintenance SOPs and training materials
• Receiving and shipping parts

Robotics Field Tech II

Account Executive

• Engage the most wanted restaurants in your territory
• Gather restaurant feedback and monitor competitor activity
• Consult with restaurant owners on the benefits of joining GrubHub
• Identify needs and goals of the restaurant
• Conduct extensive cold calling and emailing to prospective decision makers
• Manage a territory and own the sales pipeline from prospecting to closing
• Secure appointments with prospective clients
• Exceed high-volume sales goals while working in a team environment

Human Resources

• Maintain and update personnel files, compliance documentation, and confidential records in alignment with HR policies and guidelines
• Manage the full onboarding process including background checks, drug screens, I-9 verification, orientation scheduling, IT setup, and benefits enrollment
• Post job requisitions, screen candidates, coordinate interviews, and support hiring managers throughout the recruitment process
• Track and process payroll adjustments, timecard corrections, attendance, and missed punches to ensure accurate pay and reporting
• Prepare onboarding documents, conduct orientations, send welcome communications, and ensure completion of compliance and security training
• Serve as a point of contact for HR policy, payroll, and benefits inquiries, escalating complex issues as needed
• Generate and distribute reports on staffing, scheduling, attendance, and turnover metrics for leadership
• Collaborate with managers and HR partners on programs, trainings, compliance updates, and temporary-to-permanent team member conversions
• Maintain I-9 compliance, including document collection, reverifications, and uploads to Workday
• Coordinate employee engagement initiatives, recognition programs, and culture-building activities
• Support facilities and operations by organizing breakrooms, training spaces, and HR communication boards
• Partner with Facilities to issue new hire badges and ensure timely system access setup
• Assist team members with Workday navigation and general HR system use
• Complete other duties as assigned

HR Coordinator

Procurement

• Manage RFP and sourcing projects, from identification of suppliers through to document creation, distribution, assessment, and decision recommendations
• Assess and build visibility into the profitability of items and inputs to the Wonder menu, advising your category lead on the path forward that maximizes customer experience and company profitability
• Develop product supply chain resiliency strategies for your category, identifying alternative sources of supply and getting them approved by the culinary team through product testing and assessments
• Manage data and process aspects of setting up new items and suppliers
• Initiate new ideas and processes for improving sourcing operations, physical product profitability, and how the sourcing team supports Wonder’s growth ambitions

Sourcing Analyst

Accounting Manager

• Taking full ownership of specific areas of the P&L and Balance Sheet, ensuring integrity and accuracy of financial data
• Leading the month-end close process for respective area, ensuring deadlines are met and the close goes smoothly
• Communicating month-end results including providing variance analysis and key insights to business partners and leadership
• Leading and mentoring a team of 2-4 accounting professionals, fostering a collaborative and high-performance culture
• Reviewing and approving journal entries, reconciliations, and financial statements for compliance with U.S. GAAP
• Acting as a subject matter expert on ASC 606, leading the interpretation and application to new initiatives and business models
• Designing, implementing, and maintaining a strong internal control environment to support IPO readiness
• Assessing accounting implications of new business initiatives, products, and partnerships
• Building collaborative relationships with VPs and other cross-functional leaders to provide financial insights
• Working independently with minimal supervision, driving continuous improvement
• Demonstrating an AI-forward mindset, implementing new technologies to automate accounting processes

Associate Director, Accounting

Growth Marketing

• Lead vision, development, and execution of cohesive data-driven strategies to enhance the value and bene fi ts of the membership program
• Collaborate cross-functionally, serving as the connective tissue across Product, Marketing, Analytics, Finance, Legal, Logistics, and Care teams to deliver high-impact, customer-centric initiatives
• Develop deep subject matter expertise of the Grubhub+ loyalty program and associated functions, including product features and considerations, compliance, marketing implementation, and KPIs associated with program acquisition, activation, engagement, and retention
• Lead integrated GTM planning & execution, develop go-to-market strategies and full-funnel campaigns—from initial concept through planning, budgeting, and execution—that drive high-impact growth leveraging owned, paid, earned, and in-product channels
• Monitor loyalty landscape, cultural trends, and competitive strategies to anticipate market shifts
• Identify opportunities and gaps through monitoring KPIs & data for trends and opportunities

Manager, Growth

• Own market-level performance, with full accountability for delivering aggressive growth in customer acquisition, order volume, and restaurant supply
• Rapidly develop and execute localized strategies tailored to each city’s unique dynamics, ensuring measurable wins while building to sustainable, long-term market leadership
• Mobilize cross-functional teams (marketing, product, logistics, sales, etc.) to roll out initiatives that quickly improve customer experience and accelerate growth
• Monitor performance portfolio trends and competitive moves closely, anticipating challenges and acting quickly to stay ahead
• Operate as the “GM” of your markets—making fast, decisive calls on resources, investments, and priorities to hit growth and P&L targets
• Deliver regular insights and recommendations to senior leadership that directly influence company-wide strategy
• Leverage existing analytical tools and work with the Key Cities Strategy team to develop and improve analytical tools
• Build and deepen relationships with key restaurant partners, campuses, and community stakeholders to solidify Grubhub’s leadership position

Senior Manager, Key Cities Strategy – Operations

• Lead and oversee complex corporate investigations
• Act as senior advisor on complex, sensitive, or high-risk employee matters
• Ensure compliance with federal, state, and local employment laws
• Coach corporate leaders and HRBPs on performance management and corrective action
• Track ER trends across corporate and field populations
• Partner with Legal, Compliance, Safety, and Operations on ER strategy