Wonder

Mechanical Engineer

• Own the design of parts and subassemblies for our automated food equipment. From concept to production and everything in between.
• Create and update 3D and 2D design files for parts and assemblies, drawing on your previous experience as well as our internal best practices to ensure robust, high quality designs.
• Make detailed documentation describing the history and key design decisions of parts and assemblies.
• Order, assemble, and test prototypes.
• Work closely with Hardware Test Engineers to validate performance and reliability.
• Work with and manage 3rd party vendors to identify custom and off the shelf parts, sensors, etc.
• Maintain a strong sense of overall accountability to see your projects through their successful completion on very tight timelines.

Customer Success Manager

• Own the entire post-sales relationship with Grubhub Campus signed accounts.
• Launch newly signed campuses with Grubhub mobile ordering, Grubhub Kiosks, Robot Delivery and other ancillary services.
• Project manage the operational set-up and deployment of each campus launch.
• Manage the growth and success of each campus, through planning and implementation of market strategies and maintenance of client partnership.
• Provide exceptional client service, proactively problem solve to identify and resolve any account issues.
• Manage cross-functional execution of product implementation with Product, Engineering, Operations, Marketing, and Support.
• Closely monitor, measure, and report on key performance metrics in each market.
• Use data to determine priorities for campus specific initiatives.
• Pursue up-sell opportunities for new business by showing the value of Grubhub’s program on campus.

Client Success Manager

Vice President

• Set the product vision and portfolio strategy
• Define and drive a unified product vision that connects all four sides of the marketplace into a coherent system
• Make sequencing decisions across the portfolio of what we invest in, what we defer, and what we deprioritize
• Translate the vision into a working-backwards roadmap with measurable outcomes at each stage
• Drive P&L through product
• Own the connection between product decisions and business outcomes
• Think in systems; find and activate compounding loops
• Build a world-class product organization
• Establish operating mechanisms: working-backwards planning, OKR cascading, Big Rocks prioritization, weekly business reviews
• Partner across the executive team

Senior Vice President, Product

Account Executive

• Leverage sales skills to impact the company’s rapid growth
• Sell what restaurant owners already want: more business
• Handle extensive cold calling, emailing, and social outreach to prospective decision-makers
• Manage a territory and own the entire sales pipeline from prospecting to closing
• Secure appointments with prospective clients to uncover their needs and present partnership value
• Travel into the market for in-person sales pitches with merchant owners
• Exceed high-volume sales goals in a team environment

Account Executive, Bilingual

Marketing

• Support the Regional Marketing Manager in executing local marketing strategies for new store openings, from early market research through post-opening initiatives
• Conduct market research and community outreach to identify local partners and organizations that support successful launches
• Plan and execute grand opening activations, sampling programs, and community marketing initiatives
• Partner with brand marketing, operations, training, and culinary teams to coordinate store launches
• Create and execute local marketing plans and tactics in partnership with the broader Marketing team
• Build and maintain relationships with local businesses, schools, residential buildings, fitness studios, hotels, and community organizations
• Identify and execute partnerships, co-promotions, and community activations that expand brand reach
• Manage promotional assets, marketing materials, and activation supplies
• Track budgets, campaign performance, and share insights to inform future strategy

Senior Regional Marketing Associate

Designer

• Partner on the design and execution of projects that directly support business objectives
• Craft elevated, holistic brand executions that drive customer engagement
• Collaborate with cross-functional stakeholders to align design strategies

Senior Design Manager

Account Manager

• Oversee a restaurant portfolio, optimizing their Grubhub account.
• Cultivate restaurant relationships and drive growth.
• Assist restaurants in attracting new diners and boosting order volume.
• Conduct regular check-ins with restaurant partners to gather feedback.
• Respond to restaurant inquiries, account issues, and requests.
• Maintain accurate and up-to-date records of client interactions.
• Participate in training sessions to enhance product knowledge and sales skills.
• Seek opportunities to contribute to team goals and initiatives.