Wonder

Account Manager

• Oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion
• Cultivate restaurant relationships and drive growth
• Develop a solid understanding of Grubhub's products and services
• Manage a portfolio of accounts, ensuring timely communication, and addressing basic inquiries or concerns from clients
• Assist restaurants in attracting new diners, boosting order volume, and delivering top-quality service to their diners
• Conduct regular check-ins with restaurant partners to gather feedback, assess satisfaction levels, and identify areas for improvement
• Respond to restaurant inquiries, account issues, and requests or route them to appropriate company departments
• Maintain accurate and up-to-date records of client interactions
• Participate in training sessions and workshops to enhance product knowledge and sales skills
• Proactively seek opportunities to contribute to team goals and initiatives

Account Manager, Merchant Accounts

Payroll

• Oversee and review quarterly/periodic tax filings by our third-party vendor, ADP.
• Track federal, state, and local tax legislation to ensure systems like Workday or ADP are updated.
• Federal, state, and local payroll tax reconciliations and review annual payroll tax filings, including Form 941.
• Process W-2 amendments and corrections in both Workday and ADP, researching and resolving payroll tax discrepancies as needed.
• Manage state withholding and unemployment tax accounts, inclusive of opening and closing accounts, ensuring accurate setup and ongoing compliance across systems.
• Address employee inquiries and concerns related to payroll, providing exceptional customer service and support.
• Creation and maintenance of payroll SOPs.

Senior Tax Payroll Analyst

Manager

• Oversee a regional team of Account Managers and Senior Account Managers
• Lead, mentor, and support a team to ensure high performance
• Foster a collaborative and supportive team environment
• Guide the team through tactical problem-solving and operational challenges
• Monitor team performance closely
• Serve as an escalation point of contact for regional client accounts
• Collaborate closely with sales, marketing, product, and customer support teams
• Act as a primary liaison between frontline account managers and broader internal teams

Manager, SMB Accounts

• Develop a solid understanding of Grubhub's products and services, including their features, benefits, and value propositions
• Assist in managing a portfolio of accounts, ensuring timely communication, and addressing basic inquiries or concerns from clients
• Assist restaurants in attracting new diners, boosting order volume, and delivering top-quality service to their diners
• Conduct regular check-ins with restaurant partners to gather feedback, assess satisfaction levels, and identify areas for improvement
• Respond to restaurant inquiries, account issues, and requests or route them to appropriate company departments within turnaround time expectations
• Maintain accurate and up-to-date records of client interactions, including notes on discussions, action items, and follow-up tasks
• Participate in training sessions and workshops to enhance product knowledge, sales skills, and overall proficiency in account management practices
• Proactively seek opportunities to contribute to team goals and initiatives, demonstrating a willingness to learn and grow in the role

Account Manager, SMB

• Develop a solid understanding of Grubhub's products and services
• Assist in managing a portfolio of accounts
• Assist restaurants in attracting new diners and boosting order volume
• Conduct regular check-ins with restaurant partners
• Respond to restaurant inquiries and account issues
• Maintain accurate records of client interactions
• Participate in training sessions to enhance product knowledge
• Proactively seek opportunities to contribute to team goals

• responsible for a portfolio of our most critical accounts in priority markets
• build strong relationships with these partners who often have custom agreements
• conduct regular business reviews to optimize their Grubhub accounts
• develop and execute strategic account plans, leveraging a deep understanding of our solutions to drive retention, new diner acquisition, and revenue growth
• serve as the primary point of contact and an internal advocate for your portfolio of strategic accounts
• proactively identify and execute opportunities for upsell, cross-sell, and expansion
• manage the renewal of all partner agreements
• partner closely with cross-functional teams—including Sales, Marketing, and Product—to deliver tailored solutions and address complex challenges
• provide data-driven insights and strategic guidance to help partners navigate the market and optimize their performance
• be prepared to travel to meet with top partners and attend key industry events

Strategic Partnership Manager, SMB

Account Executive

• Engage the most wanted restaurants in your territory
• Gather restaurant feedback and monitor competitor activity
• Consult with restaurant owners on the benefits of GrubHub
• Conduct extensive cold calling and outreach to decision makers
• Manage a territory and own the entire sales pipeline
• Secure appointments with prospective clients
• Travel to conduct in-person sales pitches
• Exceed high-volume sales goals

Account Executive, Bilingual

Human Resources

• Serve as the primary strategic HR partner to Regional Vice Presidents and Market Operations Directors across multiple markets.
• Recommend, translate, and execute people initiatives aligned with operational goals, including workforce planning, leadership capability, retention, and culture.
• Anticipate emerging needs and challenges, proactively offering solutions—not just surfacing issues.
• Use data, trends, and insights to inform decisions and create interventions that scale across regions and store formats.
• Lead with a high level of independence, navigating ambiguity while influencing leadership toward optimal people decisions.
• Influence leaders toward effective, long-term people decisions through strong judgment, business acumen, and operational understanding.
• Operate with end-to-end ownership, shifting fluidly between strategic planning, project execution, and tactical tasks that support daily operations.
• Drive and support enterprise initiatives (performance cycles, compensation reviews, org design changes, HR system launches) while ensuring field execution and adoption.
• Build repeatable, scalable processes that reduce manual lift for stores and improve consistency across regions.
• Establish rhythms, standards, and operating mechanisms that ensure consistency of HR support across regions.
• Diagnose root causes of operational and people challenges such as turnover, staffing models, leadership gaps, and team effectiveness, and develop targeted, scalable solutions to address them.
• Partner with field leaders to design and execute workforce plans that support current and future business needs, including staffing strategies, labor optimization, performance management, and leadership bench development.
• Implement interventions that improve operational readiness, strengthen leadership performance, and reinforce long-term organizational health across markets.
• Use analytical and dashboards to generate insights and make data-backed recommendations that enhance workflows, shift behaviors, and influence long-term strategy.
• Serve as the escalation point for complex employee relations matters across multiple districts.
• Guide leaders in consistent application of policies, values, and leadership behaviors.
• Shape and reinforce programs that enhance engagement, build teamwork, and reduce avoidable employee friction.
• Partner with Talent Acquisition on hiring strategies, forecasting, and capability planning for leaders and hourly teams.
• Support and influence leadership development, succession planning, career pathing, and bench readiness for multi-unit operations.
• Coach leaders to elevate their decision-making, communication, and team leadership effectiveness.
• Ensure all practices comply with federal, state, and local requirements across a growing multi-state footprint.
• Partner cross-functionally to ensure strong execution of core HR programs including benefits, compensation, accommodations, investigations, and performance cycles.
• Apply strong risk judgment to protect the business while maintaining trust and fairness across teams.
• Lead people-related components of change tied to new market expansion, org design shifts, process improvements, or structural realignments.
• Diagnose operational inefficiencies and create scalable HR processes that support growth and reduce complexity for leaders.
• Influence field adoption of new tools, systems, and workflows through clear communication and partnership.

Regional HR Business Partner

Robotics

• Design control panels for Wonder's new automation products, including APC/PLC systems, I/O architecture, safety circuits, power distribution, and pneumatic systems
• Create comprehensive control documentation, including electrical schematics, wiring diagrams, pneumatic diagrams, I/O lists, and technical specifications for engineering and technician teams
• Use a version control system to check in and out electrical drawings
• Establish foundational building blocks in AutoCAD Electrical, such as templates, for a new and growing Electrical Engineering department
• Coordinate with third-party panel fabrication teams to ensure design intent, technical accuracy, and compliance with specifications
• Provide on-site and remote troubleshooting support during installation, system startup, and ongoing operations
• Lead commissioning activities to ensure successful system integration and performance validation
• Wire, plumb, and program test rigs for our mechanical design team to validate prototypes
• Work collaboratively with cross-functional teams including mechanical engineers, software engineers, and technician teams

Electrical CAD Designer – Industrial Robotics

• Own and manage the end-to-end travel and expense program
• Develop and enforce travel & expense (T&E) policies
• Drive cost optimization strategies across travel and lodging
• Identify and implement process improvements to streamline T&E workflows
• Manage relationships with travel platform providers and negotiate contracts
• Ensure compliance with travel booking and expense submission guidelines
• Develop and deliver regular reporting on travel spend and policy compliance
• Oversee the full expense lifecycle and ensure timely reimbursement processing
• Own and administer the corporate card program

Manager, Travel & Expense

• Engage the most wanted restaurants in your territory and help discover hidden gems
• Gather restaurant feedback, monitor competitor activity, marketing opportunities, and provide recommendations for improvement to management
• Consult with restaurant owners on the benefits of joining GrubHub and having access to our community of hungry diners
• Conduct extensive cold calling (60+ dials per day), emailing, and social outreach to prospective decision makers
• Manage a territory and own the entire sales pipeline from prospecting to closing
• Secure appointments with prospective clients to uncover needs and present the value of a partnership
• Travel into the market to conduct in person sales pitches with merchant owners
• Exceed high-volume sales goals while working within a team environment

• Discover Grubhub’s next wave of great local restaurants
• Engage the most wanted restaurants in your territory
• Gather restaurant feedback, monitor competitor activity, marketing opportunities, and provide recommendations for improvement to management
• Consult with restaurant owners on the benefits of joining GrubHub to access our rapidly growing community of hungry diners
• Identify needs and goals of the restaurant and demonstrate how Grubhub can help grow their business
• Conduct extensive cold calling (60+ dials per day), emailing, and social outreach to prospective decision makers
• Manage a territory and own the entire sales pipeline from prospecting to closing
• Secure appointments with prospective clients to uncover needs and present the value of a partnership
• Travel into the market to conduct in person sales pitches with merchant owners
• Exceed high-volume sales goals while working within a team environment

Product Marketing

• Co-design and facilitate training programs that span a GTM employee’s lifecycle, from new hire onboarding through continuous education
• Act as the enablement lead for new product and marketing initiatives
• Create interactive workshops, bite-sized video content, and gamified certifications that make learning stick
• Partner with Business Leadership, Product Marketing, and RevOps to identify skill gaps
• Track program adoption and performance metrics to prove that your initiatives are moving the needle
• Maintain and optimize our enablement tech stack to ensure teams have the right resources
• Engage and motivate teams in training sessions
• Spot trends and build solutions proactively

Enablement Associate, GTM

Systems Engineer

• act as the ultimate accountable person for the success of the automated beverage system, defining the product requirements and driving the technical vision
• lead the high-level architecture across mechanical, electrical, and software domains
• navigate the full product lifecycle, from initial concepts and prototyping to real world pilots
• guide a diverse team of hardware and software engineers
• build and maintain aggressive but achievable development timelines
• work closely with our culinary platform team to ensure product alignment with culinary and business ambitions

Associate Director, Systems Engineering

Data Scientist

• shape the strategic direction of applied data science
• mentor senior and junior scientists
• collaborate closely with engineering, product, operations, and business leaders
• identify high-leverage opportunities across the business
• design statistically rigorous frameworks to understand causal impact
• guide business strategy through experimentation, measurement, and principled inference
• prototype, experiment, influence architecture, and ensure operationalization of models and insights that move business metrics

Account Manager, Merchant Accounts

Senior Tax Payroll Analyst

Manager, SMB Accounts

Account Manager, SMB

Account Manager, SMB

Strategic Partnership Manager, SMB

Account Executive, Bilingual

Regional HR Business Partner

Electrical CAD Designer – Industrial Robotics

Manager, Travel & Expense

Account Executive

Account Executive

Enablement Associate, GTM

Associate Director, Systems Engineering

Senior Staff Data Scientist