Bilingual Account Manager, SMB

Wonder

Bilingual Account Manager helping Los Angeles restaurants grow diners and orders for Wonder’s mealtime platform. Managing partner accounts, resolving issues, and driving restaurant success.

Posted 8/12/2026full-timeLos Angeles • California • 🇺🇸 United StatesJuniorMid-Level💰 $70,400 - $88,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management capabilities with a focus on client communication, relationship building, and problem-solving. Proficient in utilizing CRM tools and maintaining accurate records while contributing to team goals in a fast-paced environment.

Highest-signal resume keywords

Account Management ExperienceSales ExperienceFluency in EnglishProficiency in MS OfficeExperience with Salesforce.com

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSalesClient CommunicationOrganizational SkillsProblem-SolvingCRM Software ProficiencyRestaurant Industry KnowledgeData Record MaintenanceOutbound CallingFeedback Assessment

Soft Skills

Verbal CommunicationWritten CommunicationSelf-StarterPositive AttitudeTeam Collaboration

Tools & Technologies

Salesforce.comMS OfficeGoogle Products

Certifications & Qualifications

Bachelor's DegreeHigh School Degree/GED

Industry Keywords

Restaurant ExperienceClient SatisfactionAccount IssuesTurnaround Time ExpectationsClient Inquiries

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Develop a solid understanding of Grubhub's products and services, including features, benefits, and value propositions
Assist in managing a portfolio of accounts and ensure timely client communication
Address basic client inquiries or concerns
Assist restaurants in attracting new diners, boosting order volume, and delivering top-quality service
Conduct regular check-ins with restaurant partners to gather feedback and assess satisfaction
Identify areas for improvement with restaurant partners
Respond to restaurant inquiries, account issues, and requests, or route them to appropriate departments within turnaround time expectations
Maintain accurate records of client interactions, discussions, action items, and follow-up tasks
Participate in training sessions and workshops
Contribute proactively to team goals and initiatives

Requirements

What you’ll need

Must be in Los Angeles, CA
Native-level fluency in English required
Spanish fluency strongly preferred
Bachelor's Degree or equivalent years of experience and High School degree/GED required
2–4 years of Sales or Account Manager experience
Experience working with or selling to restaurant owners is a major plus
Restaurant experience is a plus
Strong computer skills, including MS Office and Google products
Ability to quickly learn new software
Experience with Salesforce.com or similar CRM is a plus
Ability and desire to find solutions for restaurants
Strong verbal and written communication skills
Confidence making outbound phone calls
Proven success meeting and exceeding goals
Impeccable organizational skills and ability to balance multiple tasks
Self-starter with a bias toward action and problem-solving
Positive attitude and aptitude for a fast-paced, fast-growing environment
Must be eligible for employment under applicable requirements; Wonder participates in E-Verify

Benefits

Comp & perks

Uncapped commission
Equity
401(k)
Medical plans
Dental plans
Vision plans
Company-paid short-term disability coverage
Company-paid long-term disability coverage
Paid time off
Flexible time off for exempt employees
Paid vacation for non-exempt employees
Paid sick leave in compliance with applicable law
Paid parental leave
Discounted meals
Exclusive perks across the Wonder family of brands