Wolters Kluwer

Security Engineer

• Lead planning, resource allocation, budgeting (in partnership with Finance), and end-to-end delivery tracking of strategic initiatives.
• Ensure consistent communication with stakeholders throughout the project lifecycle and drive successful execution across global programs.
• Provide thought leadership and vision to guide global business and IT process owners toward continuous improvement, establishing governance and best practices in program and project management.
• Manage cybersecurity programs and portfolios, ensuring alignment with organizational priorities and risk mitigation strategies.
• Create and deliver compelling presentations for WK executives, other senior leaders, and customers.
• Enable adoption of AI within programs and projects and manage development, maintenance, and monitoring of Key Performance Indicators (KPIs).
• Work with IT executives to develop annual PMO plans with corresponding resources, costs, and tactical plans.
• Collaborate with other IT teams to define metrics and reporting for program portfolios; ensure security is top of mind for program initiations.
• Lead a group of GIS Project Managers, manage and coordinate information security projects, and be accountable for successful delivery of GIS programs and project lifecycle execution.
• Build trusted relationships with internal and external stakeholders (GBS, Divisions/BU) and subject matter experts; contribute to application-based security improvements.
• Work with functional leaders to ensure resource availability and allocation; assist in development of business cases.
• Oversee PM onboarding (employees and contractors) and develop solutions to reduce onboarding duration.
• Manage ClickTime data tracking and develop meaningful actionable reports.
• Ensure PMO Demand and Intake has GIS representation; leverage best practices, lessons learned, and emerging trends to develop actionable roadmaps.
• Ensure programs use best practices in Change Management and provide end user training as needed; lead CoE for PMs with focus on adoption of best practices and AI.

Director, Technology Program and Project Management – Cybersecurity Programs

Designer

• Lead and manage a team of database analysts and developers, fostering innovation, collaboration, and continuous improvement
• Define, implement, and enforce standards, policies, and best practices for database development, deployment, and maintenance
• Architect and oversee creation of advanced data models and database schemas aligned with business requirements
• Ensure compliance with organizational data security and privacy policies
• Monitor, analyze, and optimize performance of large-scale, high-availability database systems
• Manage routine and major database software upgrades and maintenance activities
• Develop and execute disaster recovery and business continuity plans
• Mentor team members and provide opportunities for professional growth
• Collaborate with cross-functional teams to integrate database systems into enterprise applications and platforms
• Provide regular reporting and insights on database performance, risks, and progress to senior leadership

Manager, Database Analysis and Design, Oracle, SQL, MySQL

Implementation Specialist

• Lead the delivery of tailored technology solutions by analyzing customer requirements and implementing technical configurations across the full project lifecycle—from design to integration and testing.
• Lead implementations for Fortune 500 clients, configuring solutions that impact thousands of users globally.
• Work closely with cross-functional teams including Implementation Consultants, QA Engineers, Business Analysts, and Project Managers to ensure successful delivery of Enablon ORM solutions.
• Perform complex configurations and application modifications to align with client workflows using best practices.
• Gather and document technical specifications in Fucntional and Technical Design Documents.
• Manage software environments, including product packaging, client build specifications, and customizations.
• Analyze, interpret, and implement customer-specific functional requirements and processes.
• Troubleshoot and resolve client issues related to performance, security, networking, and databases.
• Provide expert guidance on standard and customized solutions.
• Collaborate with internal and external teams to coordinate technical requirements.
• Contribute to process improvements and mentor less experienced colleagues.
• Report to the Manager, Implementation and work a flexible hybrid work schedule (2 days in office and 3 days from home).

Senior Technology Implementation Consultant

Content Marketing Manager

• Develop and maintain detailed and specialized clinical content for domestic and international databases
• Create content in pregnancy, breast-feeding, reproduction, and women’s health
• Conduct peer review of content development
• Maintain external expert consultant relationships
• Coordinate surveillance of drugs and therapeutic developments
• Reconcile content across referential databases
• Participate in creation of rules, value sets, and mapping to standard terminologies
• Edit and publish created content with specialty team
• Apply clinical experience and knowledge of statistics and research principles when evaluating literature
• Assess and mitigate risks of drug therapy and clinical decision support
• Participate in transformation/review of content for embedded datasets
• Respond to peer review feedback and review others’ work
• Assist with development and implementation of content updates and product enhancements
• Provide customer and client support on an as-needed basis
• Produce reports and maintain data in workflow tools

Senior Clinical Content Consultant, Pharmacist

Customer Support

• Join Wolters Kluwer Digital eXperience Group to co-create state-of-the-art digital solutions and grow digital product revenue.
• Work with UX and AI centers of excellence to drive customer-centric product development and apply cutting-edge technologies.
• Provide technical content support focused on content structuring, search, integrations, and automation across platforms.
• Collaborate with businesses around the world and participate in innovative projects using enterprise CMS, search, and data tools.
• #LI-Hybrid — applicants may be required to appear onsite at a Wolters Kluwer office during recruitment.

Associate Technical Specialist, Customer Service – Content Support

Enablon is seeking a Customer Services Technical Specialist (Support Software Engineer) to join our Sustainment team.
In this client-facing role, you will provide post-deployment support for our enterprise customers, ensuring reliable performance and continuous improvement of their Enablon platform.
Deliver post-deployment technical support for Enablon’s enterprise platform, analyzing and resolving incidents.
Perform advanced troubleshooting across application layers to resolve moderately complex issues.
Triage and qualify incoming client requests to ensure accurate prioritization and timely resolution in alignment with SLAs.
Provide step-by-step guidance for installations and configurations, empowering customers toward self-sufficiency.
Design, develop, and deploy technical solutions in collaboration with internal and external stakeholders.
Lead or support mini-projects using agile delivery methods, typically lasting from a few days to several weeks.
Update and maintain technical documentation, including known issues and investigation summaries.
Provide refresher training and coaching to customers and assist in onboarding new team members.
Identify recurring issues and contribute to knowledge base improvements and platform enhancement efforts.
Collaborate with peers on escalated issues and follow up with customers to ensure full resolution and satisfaction.
Maintain current knowledge of emerging platform features, configurations, and support best practices.

Customer Services Technical Specialist, Support Software Engineer

DevOps Engineer

NOTE: This is a hybrid position requiring 8 days per month at an approved Wolters Kluwer location. As a Lead DevOps Engineer , you will be responsible for leading the design and implementation of the infrastructure and CI/CD pipelines for our applications, as well as maintaining and improving the reliability of our existing systems. You will work alongside the Wolters Kluwer Product Teams to successfully implement and bring any learnings through continuous improvements. You will work closely with the application development teams to ensure that our services and solutions are delivered efficiently and with the highest level of quality. In addition, you will be responsible for mentoring a team of DevOps engineers, fostering a culture of collaboration with continuous learning Responsibilities: Design, implement and automate the creation of Cloud Infrastructure in Azure & AWS using Infrastructure as Code tools such as Terraform, Ansible and Jenkins Provide leadership, experience and mentoring on the adoption and usage of Infrastructure as Code automation across Service Operations and Delivery and as well as the broader organization Build and help transform towards container and serverless compute architectures, such as AKS, EKS, Docker and Azure Functions. Build and help maintain CI/CD pipelines and orchestrations across multiple environments Advise, implement and support the adoption of Cloud Native solutions as appropriate to the situation and needs Build effective Observability of managed solutions, including troubleshooting issues as they arise. Ensure the infrastructure, automation, monitoring, and CI/CD solutions for FCC/DXG are compatible with the broader organizational DevOps and Security patterns and processes Mentor a team of DevOps engineers, fostering a culture of collaboration and continuous learning. Explore new technologies, development patterns, and partake in pilots/POC/technology evaluations. Conduct work activities using SRE principles, such as resilience, metrics, capacity planning, toil, Incident management and security. Provide input into architecture and engineering standards Deploy and maintain critical applications Provide input into designing new systems and modernize existing applications Identify areas in need of engineering improvements and propose replacement strategies Resolve Production Incidents and contribute to root cause analysis Improve knowledge sharing across the organization on automation best practices. Have on call responsibilities in rotation within the Service Delivery and Operations team Qualifications: Bachelor's Engineering and a Master's degree in Computer Science or a related field Minimum 8 years of software related experience required, with a mixture of Site Reliability, DevOps, or Release Engineering experience with Software Engineering experience in backend services, middleware or data systems Strong background in software development, with experience in languages such as Python, .NET or Java. Possess recent experience with Cloud infrastructure (Azure and AWS) Proficient in Shell Scripting Languages (PowerShell & Bash). Understanding of the core Azure/AWS services (PaaS, IaaS, SaaS). Proficiency with automation and source configuration management tools such as Git Experience with infrastructure as code tools such as Terraform or CloudFormation. Experience with continuous integration and deployment tools such as Azure DevOps, Jenkins or Travis CI. Able to clearly explain technical projects to diverse staff to gain their support. Strong attention to detail with excellent problem-solving skills. Experience and deep commitment to the transformation to a DevOps culture focusing on continuous integration – full lifecycle of building, automated and performance testing, and automating deployment. Experience building platforms for Observability and defining standard operating procedures Experience with diagnostic tools and script automation of Windows and Linux Preferred Experience: Experience maintaining and deploying highly available, fault-tolerant cloud-native systems at scale using Infrastructure as Code automation and CI/CD pipelines

Lead DevOps Engineer, Cloud Engineering

• Inserimento in team specializzato in materia Bilancio, Modelli Unici e Contabilità in contesto multinazionale
• Consolidamento progressivo della conoscenza normativa e tecnica sulla legislazione fiscale
• Supporto al cliente per chiarimenti di tipo funzionale finalizzati all’utilizzo efficace del software
• Partecipazione a task inter-funzionali con il team tecnico di riferimento per assistenza applicativa
• Guidare i clienti verso un approccio votato all’innovazione e all’efficienza

Customer Service Specialist

Product Designer

• Elevate the European Tax and Accounting experience by becoming a pivotal part of the Wolters Kluwer product design team in Hasselt or Mechelen.
• You'll convert complex business and customer requirements into actionable strategies and turn these into useful and usable strategic deliverable and designs.
• Communicate complex problems and their solutions in a clear and convincing manner adjusting to your audience.
• Promote the necessity of user research, discovery, and a lean approach to product development.
• Collaborate with user researchers to gain insights and translate these into viable solutions.
• Conduct usability testing to validate the solutions your team has found.
• Coordinate with stakeholders across disciplines and country borders to ensure transparency of your work and create consensus.
• Drive the efficiency of the design process in your own team and impact the way of working across other European design teams.
• This position requires some domestic and international travel to meet with customers and stakeholders, up to 10% of your workdays.
• You are: highly skilled in finding simple design solutions to tricky workflow problems.
• fluent in Dutch and English, both written and spoken.
• an expert in using common design tools such as Figma.

CX/UX Designer

• Lead the design of user flows, wireframes, and high-fidelity prototypes for complex projects.
• Plan and conduct comprehensive user research studies and usability tests.
• Synthesize research findings into actionable design recommendations.
• Develop and uphold design systems and ensure consistency across products.
• Mentor junior team members and provide constructive feedback on their work.
• Collaborate closely with product managers, developers, and other stakeholders to align design goals with business objectives.
• Drive the iterative design process based on user feedback and usability testing.
• Stay up-to-date with the latest UX design trends and technologies.
• Present and defend design decisions based on user research and best practices.
• Ensure all design work adheres to accessibility standards and guidelines.

Senior CX/UX Designer

• OVERVIEW We are seeking a strategic and results-driven Manager, Clinical Content – Nursing to lead a high-performing team of Integration Nurse Educators. This role is critical in advancing our mission to support nursing faculty and academic leaders through innovative, evidence-based educational solutions. The ideal candidate will bring strong leadership, commercial acumen, and a collaborative mindset to drive content excellence and client success. This role will report to the Associate Director, Clinical Content.
• RESPONSIBILITIES Lead and manage a team to integrate Lippincott and NurseTim content across a nursing curriculum. Develop and execute content strategies aligned with clinical standards and commercial goals. Collaborate cross-functionally with sales, marketing, DISs, NECs, and product teams to support client integration and adoption. Ensure continuous improvement in quality through rigorous review of services delivered, stakeholder feedback, and adherence to evidence-based practices and corporate philosophy. Represent the team in high-level meetings, advocating for strategic initiatives and operational excellence. Deliver thought leadership through webinars, workshops, presentations, and other educational formats. Monitor industry trends and research to inform content development and innovation. Support professional development and accountability within the team.
• TRAVEL: Travel: 30–40% (collaborating with clients, leading integration nurse educators, delivering training session, mentoring/coaching, and presenting at conferences)

Manager, Clinical Content – Nursing, Integration Nurse Educators

Business Development Rep

• Develop and update marketing and sales materials, including presentations and brochures
• Execute and monitor lead generation campaigns and analyze results for improvements
• Organize and maintain comprehensive sales records and customer databases
• Conduct market analysis to identify new opportunities for business growth
• Coordinate sales events, including workshops and webinars, and track their effectiveness
• Assist in the preparation of sales proposals and quotations
• Monitor and report on sales performance metrics and KPIs
• Provide support to the sales team in prospecting and qualifying leads
• Respond to customer inquiries and support their ongoing needs
• Collaborate with cross-functional teams to enhance sales and marketing efforts
• Other duties as assigned by Manager

Sales and Business Development Associate, Software

Pricing Analyst

• Pricing Strategy Development: Drive the analytics behind the development of pricing and packaging strategies for new and existing products, ensuring alignment with business goals, partnering with Product Management, Product Marketing, and Segment General Managers.
• Advanced Financial Modeling: Develop, maintain, and enhance sophisticated financial models to forecast and evaluate the impact of proposed pricing actions on product and portfolio profitability.
• Complex Analysis & Reporting: Spearhead the design, development, and execution of intricate models, analyses, and reporting related to pricing, profitability, and cash flow projections.
• Pricing Tool Development: Lead the design and development of advanced pricing analytical and reporting tools, selecting the best platforms such as Power BI or Tableau. This includes defining a robust data structure, identifying and integrating data sources, and outlining data preparation and transformation requirements.
• Pricing Governance & Process Improvement: Establish, review, and refine pricing governance models and processes to ensure efficiency and effectiveness of pricing and quoting processes. Drive continuous improvements by identifying bottlenecks and implementing solutions.
• Team Collaboration: Work closely with the Sales team and Contracts team, providing them with updated pricing guidelines and associated directions, ensuring smooth communication and understanding.
• Team Leadership & Project Management: Lead team projects, guiding and mentoring junior analysts, ensuring that projects align with broader organizational goals. Take accountability for ongoing activities or objectives within the pricing domain.
• Evaluate Pricing Strategies: Regularly evaluate the effectiveness of current pricing strategies, conducting deep analyses to recommend adjustments to pricing structures as needed, ensuring customer needs are met while maintaining organizational profitability.
• Documentation & Reporting: Maintain thorough documentation of pricing structures, serving as the go-to expert and point-of-contact for all pricing-related inquiries from internal departments, such as the sales department.
• Stay Updated & Training: Stay updated with the latest trends and best practices in pricing, ensuring the organization remains competitive. Provide training and guidance to junior members, enhancing their skill set and understanding of pricing dynamics.

Senior Pricing Analyst

• Lead two distinct Corporate Tax sales teams, ensuring alignment with strategic sales goals.
• Drive the overall sales performance and results of these two sales teams
• Responsibilities for new logo and up-selling within current accounts, with a focus on sales growth
• Develop long-term strategic sales plans to ensure competitive advantage by partnering with marketing and other critical internal teams and functional areas
• Optimize sales performance through developing talent and holding sales accountable for targets
• Implement strategies to expand market share and drive sales growth, yr/yr
• Monitor and analyze sales performance data to guide decision-making.
• Foster a culture of learning and continuous improvement within the sales team.
• Build and maintain strong relationships with key stakeholders and clients.
• Ensure compliance with all regulatory and company standards.
• Provide sales leadership to the Corporate Tax sales teams for both Indirect and Direct Corporate Tax sales teams, holding primary responsibility for driving sales performance and achieving growth targets
• This senior-level sales management role demands a strategic thinker with a proven track record of driving sales growth, optimizing sales operations, and up-skilling sales teams.
• Your leadership will pave the way for achieving the company's long-term sales objectives, while fostering an environment of excellence, accountability, and high performance.

Director, Sales - Corporate Tax

Outside Sales

Work with Healthcare Providers, Payers, Consultants, Insurance Companies, Corporations and State/Local Government Agencies to sell and maintain Wolters Kluwer Healthcare Regulatory & Coding Solutions.

ESSENTIAL DUTIES & RESPONSIBILITIES Consultative/Challenger selling - Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for company; prepares for client calls and supports the efforts of the team during client meetings; utilizes other resources of the company to nurture relationships with client influencers and decision makers ​ Account Planning – Works with Manager in planning sales strategy; aligns tactical account plans with overall corporate strategy; actively develops/oversees and manages business plans to meet sales goals/quotas; works within robust, comprehensive plans that articulate the strategies/requirements essential for focusing sales activities, forecasting accurately and communicating sales progress; actively manages account business plans through scheduled reviews and updates with Manager. Pipeline management - Builds, monitors, and orchestrates sales pipelines to ensure continuous population of near- and long-term opportunities; manages the size, shape and quality of pipeline to meet quarterly and annual targets Strategic sales planning & implementation – Actively works within strategic sales plans that reflect company's business strategy, to advance market share/penetration, and achieve profitable growth Competitive Positioning/Strategy - Uses competitive intelligence in account planning and sales activities to develop counter strategies that will neutralize competitive influence on the customer's buying decisions Change management - Ability to work through an environment of rapid change and effectively execute on sales and retention goals Key Decision Influencer/Key Decision Maker partnering - Contributes to enduring executive relationships at the highest levels of the client's organization; personally, interacts with executives; establishes professional relationships and credibility with key stakeholders and business executives in support of other established relationships with the client Industry and client knowledge - Stays current with industry and competitive research and information to enable rich client dialogue; maintains an understanding of client business challenges, industry trends and markets; demonstrates breadth and depth of knowledge to position and map the company capabilities that align to client business objectives and initiatives Other duties as assigned by Manager

Senior Field Sales Manager

Administration

• Prepare and review contract documents for accuracy and compliance
• Monitor contract obligations and deadlines
• Update and maintain detailed contract records and databases
• Participate in drafting detailed requests for proposals (RFPs)
• Analyze contract requirements and compliance issues
• Support negotiation of contract terms under guidance
• Communicate contract statuses and updates to stakeholders
• Prepare amendments, modifications, and extensions to contracts
• Conduct initial evaluations of proposals and bids
• Compile and prepare contract performance reports
• Translate terms from a variety of sources to create effective contracts
• Report to the Director, Business Operations and work a hybrid schedule from a local office (two days in office, three days remote)

Contracts Administration Specialist, Health

• Create market-leading experiences for Wolters Kluwer Tax & Accounting software applications
• Translate complex customer and business requirements into simple, balanced solutions within a complex technical framework
• Drive Lean Product principles within agile teams producing products that empower and delight customers
• Work closely with Product Management and Subject Matter Experts to ensure proper translation of business requirements representing the customer point of view
• Participate in customer research efforts to define the customer-driven user experience
• Produce UX artifacts: storyboards, journey maps, affinity diagrams, wireframes, prototypes, UI specification deliverables, user testing, etc.
• Contribute and adhere to the development of the Design System
• Support User Acceptance Testing (UAT): issue identification and resolution
• Manage individual workload and deliver to agreed-upon project milestones
• Foster a creative, positive, efficient and collaborative team working environment
• Identify/mitigate risks to delivering solutions on time
• Communicate effectively with both technical and non-technical individuals at all levels
• Stay current with design trends and industry standards

• Deliver post-deployment technical support for Enablon’s enterprise platform, analyzing and resolving incidents
• Perform advanced troubleshooting across application layers to resolve moderately complex issues
• Triage and qualify incoming client requests to ensure accurate prioritization and timely resolution in alignment with SLAs
• Provide step-by-step guidance for installations and configurations, empowering customers toward self-sufficiency
• Design, develop, and deploy technical solutions in collaboration with internal and external stakeholders
• Lead or support mini-projects using agile delivery methods, typically lasting from a few days to several weeks
• Update and maintain technical documentation, including known issues and investigation summaries
• Provide refresher training and coaching to customers and assist in onboarding new team members
• Identify recurring issues and contribute to knowledge base improvements and platform enhancement efforts
• Collaborate with peers on escalated issues and follow up with customers to ensure full resolution and satisfaction
• Maintain current knowledge of emerging platform features, configurations, and support best practices

Customer Service Technical Specialist, Support Software Engineer

Backend Engineer

• Work on best-in-class banking platforms used by thousands of banks and credit unions in the US
• Contribute to development of key product features
• Interact and communicate with other functional roles and development leads
• Assist in optimizing code base within your team and across peer development teams
• Understand and participate in engineering processes for your team
• Provide production support as the need arises
• Use CoPilot and AI tools to enhance productivity, quality, and code maintainability

Product Software Engineer, Java

Account Manager

• Sell electronic access to journals, books, databases, data licenses and software tools to for-profit corporations (CROs, pharma, medical device)
• Call on Librarians, Information Scientists, Heads of Global Regulatory Affairs, Directors of Medical Affairs, C-suite
• Expand customer base and grow existing accounts
• Manage territory covering corporate customers in Eastern United States
• Demonstrate Ovid’s suite of products
• Plan, organize and implement sales strategy
• Maintain retention and prospect new business
• Prepare proposals and provide terms of sales and delivery dates
• Provide weekly forecast updates to Director of Sales
• Regular travel within territory and required customer-facing activity each month (~25%)
• Achieve sales objectives for territory
• Attend regional/national trade shows occasionally and company sales meetings
• Maintain and update Salesforce.com daily
• Work with Inside Sales Representative to ensure renewals and identify up-sell
• Weekly calls with director to discuss forecast and pipeline
• Responsible for maintenance and growth of $7 million territory of for-profit companies

Senior Account and Relationship Manager

• Develop in-depth relationships with key decision-makers in assigned accounts
• Conduct thorough needs analysis to align products/services to customer requirements
• Negotiate terms and close sales with a high degree of authority
• Develop and implement targeted sales strategies
• Track and analyze sales performance metrics and tailor strategies accordingly
• Conduct regular status meetings with clients to ensure satisfaction and identify opportunities
• Provide detailed and accurate sales forecasts
• Support clients during the implementation of products/services
• Resolve complex customer issues promptly and effectively
• Identify opportunities for growing, expanding, upselling, and cross-selling within the account portfolio

Director, Technology Program and Project Management – Cybersecurity Programs

Manager, Database Analysis and Design, Oracle, SQL, MySQL

Senior Technology Implementation Consultant

Senior Clinical Content Consultant, Pharmacist

Associate Technical Specialist, Customer Service – Content Support

Customer Services Technical Specialist, Support Software Engineer

Lead DevOps Engineer, Cloud Engineering

Customer Service Specialist

CX/UX Designer

Senior CX/UX Designer

Manager, Clinical Content – Nursing, Integration Nurse Educators

Sales and Business Development Associate, Software

Senior Pricing Analyst

Director, Sales - Corporate Tax

Senior Field Sales Manager

Contracts Administration Specialist, Health

CX/UX Designer

Customer Service Technical Specialist, Support Software Engineer

Product Software Engineer, Java

Senior Account and Relationship Manager

Account & Relationship Management Specialist - National Account Manager