Account Manager
Pallon
Account & Relationship Management Specialist - National Account Manager
Wolters Kluwer
full-time
Posted on:
Origin: • 🇺🇸 United States • Illinois, Iowa, Pennsylvania, Vermont, Virginia
Visit company websiteSalary
💰 $95,560 - $133,750 per year
Job Level
Mid-LevelSenior
About the role
- Develop in-depth relationships with key decision-makers in assigned accounts
- Conduct thorough needs analysis to align products/services to customer requirements
- Negotiate terms and close sales with a high degree of authority
- Develop and implement targeted sales strategies
- Track and analyze sales performance metrics and tailor strategies accordingly
- Conduct regular status meetings with clients to ensure satisfaction and identify opportunities
- Provide detailed and accurate sales forecasts
- Support clients during the implementation of products/services
- Resolve complex customer issues promptly and effectively
- Identify opportunities for growing, expanding, upselling, and cross-selling within the account portfolio
Requirements
- Bachelor’s degree or equivalent experience
- 3+ years of proven, quota-driven sales experience
- Experience selling to executive decision makers
- Experience in higher education, nursing, or the publishing industry preferred
- Experience selling B2B preferred
- Communication: Excellent verbal and written communication skills
- Negotiation: Strong negotiation skills for setting terms and closing deals
- Product Knowledge: Solid understanding of the organization's products or services
- Sales Strategy: Ability to design and implement targeted sales strategies
- CRM Expertise: Advanced use of CRM software for account management
- Problem-Solving: High proficiency in resolving complex customer issues
- Analytical Skills: Strong analytical skills for tracking and adapting sales performance
- Relationship Building: Exceptional ability to build and maintain long-term client relationships
