Wolters Kluwer

Outside Sales

• Develop effective sales approaches to target key accounts.
• Engage in in-depth negotiations with higher autonomy to close deals.
• Manage and nurture relationships with key customer accounts.
• Provide accurate sales forecasts and activity reports.
• Identify and analyze market conditions to uncover sales opportunities.
• Handle moderately complex or higher-value sales opportunities.
• Gather and utilize customer feedback to improve sales strategies.
• Act as a mentor and trainer for junior sales staff.
• Collaborate with other departments to ensure customer satisfaction.
• Implement and refine sales techniques tailored to customer needs.

Sales & Business Development Manager – Enterprise Nursing Higher Education

Full-stack Engineer

• Assist in developing and maintaining software applications
• Assist in writing and executing unit tests
• Help identify, log, and track software defects
• Write code following coding standards
• Collaborate with team members
• Utilize version control systems
• Aid in debugging and troubleshooting
• Gain an understanding of project requirements
• Participate in testing and quality assurance activities
• Continuously learn and improve coding skills

Associate Product Software Engineer

Account Manager

• Develop the Partnerships & Licensing Operating Foundation
• Develop standardized processes, workflows, and governance tools to ensure consistency and rigor across Health partnership and licensing activities.
• Create Health partnership templates for business cases, partner evaluations, licensing term sheets, MoUs, pricing models, and executive business presentations.
• Establish and maintain a library of partnership-related policy standards, such as: Scope definitions, rights, entitlements, Renewal structures, Pricing and packaging frameworks, Non-compete and geographic standards, Standard deal components and clauses.
• Embed foundational tools and best practices into divisional processes, playbooks, and approval frameworks.
• Collaborate with Legal, Strategy, business teams and other connected partners in producing all of the above to ensure corporate and cross-functional alignment.
• Provide Partnership Insights and Analysis
• Design and develop Power BI dashboards, reporting structures, and KPIs that allow teams to understand and manage performance across the full cycle of partnership activities.
• Analyze data to identify actionable insights.
• Build and maintain financial models to support deal evaluation, forecasting, and scenario analysis.
• Create Executive-Ready Presentations & Storytelling
• Develop polished, concise presentations that synthesize data, financial assumptions, and business context into clear narratives and recommendations—supporting both the sourcing and signature of new partnerships and the ongoing management, health, and renewal of existing ones.
• Contribute to internal briefings, leadership updates, quarterly business reviews, and partner presentations with compelling, data-driven storytelling.

Business Development – Strategy Consultant, Partnerships Operations, Analytics, Healthcare

General Counsel

• Providing hands-on legal assistance in structuring and drafting, negotiating, interpreting, managing and enforcing complex and high value commercial transactions.
• Working closely with and providing comprehensive legal counseling to the management team and sales leaders of the businesses.
• Working closely with CP & ESG management on contractual and regulatory exposures and risks relating to development of new customer offerings or services.
• Developing a strong rapport and working relationship with the local sales teams.
• Developing an in-depth knowledge and understanding of the businesses, the underlying technology, their people, organization, markets, products, customers, competitors, and regulatory environment.
• Effectively managing outside counsel in a cost-effective manner.

Managing Legal Counsel

Vice President

• Drive revenue growth, engagement, and marketing initiatives for the Individual segment through continuous optimization and new product offerings.
• Manage and oversee all B2C and ecommerce activities including the UpToDate storefront.
• Oversee the development and implementation of segment-specific go-to-market strategies including pricing by package, country and subsegment, channel management, sales team management, partnerships, spend allocation, subscriber experience and subscriber renewal programs.
• Contribute to the long-term product and technology vision for the Individual portfolio.
• Oversee product positioning and messaging within the segment.
• Support product strategy grounded in market insights, user data, innovative trends, and competitive analysis.
• Oversee eCommerce strategy and execution.
• Lead license compliance strategy, programs, and team.
• Analyze market trends and oversee research to identify opportunities and threats.
• Create and manage segment P&L, sales forecasts, and financial plans.
• Report on segment performance to senior leadership.
• Build, mentor, and inspire high performing teams to achieve segment objectives.
• Foster a culture of collaboration, innovation, accountability, and continuous improvement.
• Set performance goals and monitor key performance indicators (KPIs).
• Drive alignment across executive leadership, ensuring product priorities support the company’s strategic objectives and revenue goals while collaborating with cross-functional teams to ensure strategy alignment.
• Develop and maintain strong relationships with key stakeholders.

VP, Health Individual Segment Leader – UpToDate

User Researcher

• Lead, design, and execute complex user research studies, identifying opportunities to drive business value and improve the user experience.
• Merge qualitative and quantitative data via mixed methodologies.
• Drive cross-functional alignment by presenting research insights to senior stakeholders and executive leadership, influencing product and business decisions.
• Synthesize and communicate research findings for diverse audiences, including executive summaries, workshops, and actionable recommendations for cross-functional teams.
• Partner with designers, product managers, and engineers to translate research insights into strategic design and product roadmaps.
• Document insights and artifacts in a central repository.
• Lead the creation and evolution of user personas/archetypes and journey maps based on robust research and data.
• Champion the adoption of emerging industry trends, tools, and methodologies—especially in AI and Agentic technologies—across the organization.

Senior CX/UX Researcher – AI-First Innovation for Tax & Accounting

Sales Operations Manager

• Own the end-to-end sales planning program for territory management and quota planning across multiple sales teams in the health division
• Lead the Health organization’s annual and quarterly sales planning cycles, ensuring that company targets are translated into actionable capacity, coverage, and quota models
• Oversee the design and optimization of sales territories, maintaining fairness and balance across regions and segments
• Execute six to eight planning projects each year using a structured, repeatable methodology
• Conduct in-depth analysis, develop scenario models, and present recommendations to leadership for decision-making
• Build robust, automated workflows that reduce reliance on spreadsheets and improve data integrity

Sales Operations Manager – Sales Planning

• Identify and develop new business opportunities within assigned market.
• Engage with clients to understand their needs and align them with the organization's offerings.
• Prepare and deliver effective sales presentations and product demonstrations.
• Negotiate product/service terms with moderate authority.
• Maintain comprehensive records of customer interactions and sales metrics.
• Follow up on leads and convert them into sales.
• Manage customer accounts and ensure their satisfaction.
• Collaborate with internal teams to address customer requirements and issues.
• Assist in the preparation of sales forecasts and performance reports.
• Participate in developing strategies to achieve sales targets.

Senior Account & Relationship Manager

Product Manager

• Serve as the Technical Product Manager for our tax API development team, owning the backlog from feature definition through delivery.
• Author, refine, and prioritize epics, features, and user stories with clear acceptance criteria.
• Lead backlog refinement, sprint planning, and prioritization activities to ensure the team is consistently working on the highest-value work.
• Translate suite-wide API strategy and standards into executable features and stories for both managed and non-managed development teams.
• Drive estimation and prioritization efforts for API-related work across multiple product teams.
• Establish working agreements with non-managed development teams to support consistent API implementation.
• Act as a trusted partner to Product Management and Engineering leadership by providing clarity, data, and tradeoff analysis.
• Define and track success metrics for the Tax APIs beyond uptime (e.g., adoption, usage, time-to-first-successful-workflow).

Senior Product Manager – API

Pricing Analyst

• Analyze large datasets (e.g., customer, financial, usage data) to drive pricing strategies – at the product, customer or segment level
• Perform financial modeling and price performance analysis to uncover opportunities for revenue, pricing and margin improvement
• Conduct competitive and market analysis to understand pricing trends and opportunities
• Conduct, manage and synthetize quantitative and qualitative research to validate packaging and pricing hypotheses, test price metrics and assess willingness-to-pay
• Work closely with product management, marketing, sales, and finance to identify inefficiencies and promote change related to improving Compliance Solutions’ GTM approaches around product positioning, packaging and pricing
• Influence and advise cross-cultural & cross-functional teams leveraging strong interpersonal and communication skills
• Manage multiple workstreams against deliverables & timelines simultaneously involving multiple countries and/or stakeholders
• Synthetize findings from multiple sources and complex analysis to develop fact-based, actionable recommendations supported by thought leadership
• Regularly evaluate the effectiveness of current pricing strategies, conducting deep analyses to recommend adjustments to pricing structures as needed, ensuring customer needs are met while maintaining organizational profitability.
• Performs other duties as assigned.

Pricing Manager

• Co-design AI solutions with customers, focusing on real problems rather than technology-first approaches.
• Build human-centric AI features that deliver measurable value in fast feedback cycles.
• Work across TAA's product portfolio, enabling other teams while building AI solutions applicable to multiple products and customer segments.
• Design and implement AI features using Python and modern frameworks.
• Build intelligent document processing, automated workflows, and AI-powered analytics with a focus on security, product experience, and scalability.
• Collaborate in InnovateHub's collaborative model where engineers deeply understand business problems.

Lead Product Software Engineer – AI

Implementation Specialist

• Conduct intermediate system configurations.
• Assist in moderate data migration and validation tasks.
• Perform structured software testing and defect reporting.
• Provide detailed client training on technology use.
• Prepare and update project documentation.
• Support advanced troubleshooting and resolution processes.
• Assist in managing project timelines and deliverables.
• Gather and analyze client requirements for specific configurations.
• Participate in client meetings to discuss project progress.
• Develop and maintain project status reports.

Technology Implementation Consultant – Software

Customer Success Manager

• Independently manage specialized customer onboarding tasks.
• Handle critical and complex customer inquiries and escalations.
• Develop and implement detailed customer success strategies.
• Conduct tailored, high-level training sessions for key customers.
• Monitor and ensure the alignment of customer goals with product usage.
• Create and present comprehensive reports on customer success metrics.
• Drive process improvements based on customer data and feedback.
• Collaborate with cross-functional teams to enhance the customer experience.
• Maintain and grow high-impact customer relationships.
• Ensure consistent quality in all customer interactions and deliverables.

• Own the growth agenda for NA focusing on new business acquisition, customer and partner expansion, and revenue acceleration.
• Act as a sales strategist, setting ambitious targets and ensuring execution of go-to-market plans across all product lines.
• Foster a strong sales culture valuing accountability, innovation, and customer centricity.
• Invest in customer relationships, securing ongoing revenue and customer satisfaction.
• Build and maintain relationships with C-suite stakeholders, particularly CFOs and CIOs.
• Participate in strategic sales engagements, providing executive leadership to secure key deals.
• Serve as an instigator and innovator, challenging the status quo and driving creative solutions.
• Build a high-performance team, fostering a culture of collaboration and continuous improvement.
• Take ownership ensuring the achievement of sales, revenue, and operational efficiency targets.
• Collaborate with global leaders to align regional operations with corporate strategies.

Vice President, North America

Product Marketing

• Develop and refine packaging strategies to support new product introductions and portfolio alignment
• Coordinate with the pricing team to align packaging strategies with pricing models, ensuring consistency and competitiveness across offerings
• Collaborate with cross-functional teams to define customer segments, use cases, and value propositions
• Support and accelerate go-to-market planning and execution with PMO, including launch readiness and enablement
• Track performance metrics to identify opportunities for revenue growth and retention
• Contribute to commercial playbooks and sales enablement materials
• Lead pilot programs and packaging experiments to validate and refine strategies