Wolters Kluwer

Sales

• Deliver against quota for Compliance Solutions team and specific products identified including, but not limited to, Compliance Analytics.
• Understand and articulate subject matter expertise for banking regulatory programs including but not limited to HMDA, Fair Lending, and CRA.
• Ability to articulate value propositions of Wolter Kluwer’s solutions while delivering deep technical expertise.
• Build internal relationships and develop a collaborative team with Account Executives and other members of a Deal Team to effectively serve accounts.
• Develop a deep domain knowledge of the solution offering and configurations needed to support customers.
• Self-motivated, professional and proactive mindset as partner / collaborator across the WK sales eco-system to include sales team, market strategy, marketing and product development.
• Performs other duties as assigned by sales leadership.

Senior Technology Sales Support Manager – Solution Consultant

Customer Support

• Providing support through various service channels: telephone, E-mail, Chat and Web Ticketing
• Resolving customer inquiries and problems with their use of Consumer Compliance software products
• Configuring Compliance Solutions software in a customer’s network or on a SaaS platform
• Maintaining current technical skillsets for the supported environment
• Educating customers on products and services and matching product benefits with customer needs

Associate Customer Service Technical Specialist

Compliance

• Serve as the primary contact for Wolters Kluwer’s SpeakUp (whistleblowing) reporting program
• Administer the SpeakUp case management system, ensuring accurate and complete documentation of all cases
• Manage intake and triage of reports from employees and third parties, communicate with reporters, and coordinate investigations
• Ensure cases are handled in compliance with internal procedures and applicable laws; occasionally support investigations directly
• Analyze trends and prepare case statistics and reports for senior management and internal committees
• Collaborate closely with HR, Legal, Internal Audit, Internal Control, and other relevant departments
• Drive continuous improvement of SpeakUp processes, communications, and employee awareness
• Support ethics and compliance training and awareness initiatives, including development of annual Code of Conduct training
• Monitor and report compliance training completion to senior management
• Organize and maintain compliance policies and related documentation within the document management system
• Act as secretary to the Ethics & Compliance Committee, including meeting preparation and minutes
• Enhance compliance data, reporting, and analytics to measure program effectiveness
• Contribute to the ongoing development and strengthening of the global Ethics & Compliance program

Senior Compliance Specialist

Account Executive

• Responsible for the direct sale of Pharmacy Compliance solutions
• Generate new sales revenue and meet/exceed sales goals
• Prospect new customers and drive opportunities from inception to invoice
• Connect with and lead sales calls/meetings and presenting to Pharmacy Leaders
• Identify and pursue key targets within the territory
• Build and maintain effective sales plans, pipelines and forecasts

Senior Field Sales Executive – Pharmacy Workflow Sales

Content Marketing Manager

• Review and edit new contributions from external expert authors
• Ensure topics address important clinical questions
• Provide evidence-based and actionable recommendations for care
• Monitor the literature for new developments
• Systematically review existing topics for clarity, completeness, and clinical relevance

Principal Clinical Content – Physician Editor, Adult Pulmonary/Critical Care

Security Engineer

• Drive CISO strategy and partner with senior technology leaders to define and evolve the enterprise security strategy, multi-year roadmap, and investment priorities.
• Establish security OKRs, KPIs, and maturity models that align risk reduction, regulatory readiness, and business enablement.
• Translate emerging risk trends (cyber, insider, privacy, AI, regulatory) into actionable strategic initiatives and decision frameworks.
• Design and lead the security operating cadence, including strategic planning, portfolio governance, and execution oversight across cybersecurity, privacy, and technology risk domains.
• Build and mature enterprise PMO and portfolio management frameworks spanning identity and access management, vulnerability management, cloud security, insider risk, and resilience.
• Drive large-scale, cross-functional security transformation programs from concept through sustained adoption.
• Support CISO with materials and artifacts designed for Board members, executive leadership, producing clear, data-driven materials on security posture, risk exposure, program ROI, and operating maturity.
• Prepare and deliver board-level reporting on cybersecurity strategy, investment outcomes, and regulatory posture.
• Enable informed decision-making through concise narratives that connect security risk to business impact.
• Operationalize regulatory and compliance obligations (e.g., privacy, data protection, financial services oversight) into measurable roadmaps that balance innovation and control.
• Partner with legal, compliance, and risk teams to integrate security strategy into broader enterprise risk management frameworks.
• Ensure consistent visibility into risk, assurance, and response metrics through unified reporting and analytics.
• Guide the strategic adoption of cloud, AI/ML, automation, and observability capabilities to modernize security operations and enterprise technology platforms.
• Evaluate and govern emerging technologies (e.g., AI agents, semantic search) to ensure security, privacy, and data protection by design.
• Promote scalable, user-centric security solutions that reduce friction while strengthening control effectiveness.
• Lead through influence in highly matrixed environments, aligning engineering, operations, product, and business teams.
• Drive organizational change through clear communication, empathy, and structured change management.
• Build communities of practice and centers of excellence that elevate security strategy, execution discipline, and continuous improvement.

Director IT Security – Security Strategy & Transformation

User Researcher

• Lead, design, and execute complex user research studies, identifying opportunities to drive business value and improve the user experience.
• Merge qualitative and quantitative data via mixed methodologies.
• Drive cross-functional alignment by presenting research insights to senior stakeholders and executive leadership, influencing product and business decisions.
• Synthesize and communicate research findings for diverse audiences, including executive summaries, workshops, and actionable recommendations for cross-functional teams.
• Partner with designers, product managers, and engineers to translate research insights into strategic design and product roadmaps.

Senior CX/UX Researcher – AI-First Innovation for Tax & Accounting

Product Manager

• Define the multi‑year product vision and roadmap
• Drive platform transformation and AI‑enabled innovation
• Partner closely with the GM, executive leadership, and cross‑functional teams
• Represent product strategy in board and investor forums
• Lead company‑level strategic initiatives, including M&A evaluation and integration

Product Management Director

• Own the end-to-end sales planning program for territory management and quota planning across multiple sales teams in the health division.
• Lead the Health organization’s annual and quarterly sales planning cycles, ensuring that company targets are translated into actionable capacity, coverage, and quota models.
• Oversee the design and optimization of sales territories maintaining fairness and balance across regions and segments.
• Execute six to eight planning projects each year using a structured, repeatable methodology.
• Conduct in-depth analysis, develop scenario models, and present recommendations to leadership for decision-making.
• Build robust, automated workflows that reduce reliance on spreadsheets and improve data integrity.
• Collaborate closely with Sales, Finance, Marketing, and HR teams to align targets, budgets, and coverage models.

Sales Planning Manager – Xactly Plan Expert

• Function as a thought leader and a GenAI product evangelist
• Support the business during adoption of transformational GenAI technologies
• Guide team of product managers, SMEs, AI data scientists, AI engineers
• Manage rapid experiments with new GenAI technologies and Ovid content
• Conduct customer research, contextual inquiry, market segmentation, and strategic partnerships
• Collaborate with leaders in Health Research, WK Health, and the WK technology organizations
• Ensure steady process of transfer of advanced technology research into core product development roadmaps
• Contribute to annual WK corporate planning and financial planning
• Assist in GenAI technology partnership development, content licensing, and M/A

Product Management Director – AI

• Develop and maintain a sales pipeline of opportunities to achieve sales objectives via prospecting and account management
• Develop sales strategy for prospects and assigned accounts and successfully manage deals through the sales cycle
• Communicate with customers with regards to any account problems and discuss customer concerns and suggestions
• Negotiate service and product terms with customers
• Report suggestions to and develop solutions with sales, order processing, and customer support team
• Handle add-on sales for clients
• Use the customer relationship management (CRM) system Salesforce to process, track, and organize client information.

Account & Relationship Management Executive – Field Sales Consultant, Higher Ed Sales, Nursing

Financial Planning and Analysis

• Participate in the month-end, quarter-end, and year-end closing activities: Process necessary journal entries and accrual transactions, Analyze financial results and identify the primary reasons for the variances to forecast, plan, and prior periods
• Provide proactive insightful financial analytic business support for the CP&ESG Corporate Tax organization: Develop annual budget with a focus on identifying cost expectations along with supporting strategic and tactical plans, Develop forecast models based on past trends, vendor invoices, and sales expectations, Complete analysis of monthly results, including variance explanations, Prepare and complete monthly reporting requirements, Identify risks and opportunities and bring these to the attention of senior leadership teams promptly and make recommendations for appropriate actions
• Provide ad-hoc financial reporting and decision support
• Promote process improvements and best practices to promote efficiency of the planning and reporting processes

Senior Financial Analyst

• Deliver engaging and effective customer training sessions with minimal supervision
• Develop, enhance, and maintain training materials with detailed and accurate content
• Respond to client inquiries and resolve product‑related questions to support successful adoption
• Contribute to the design, customization, and continuous improvement of consulting and training programs
• Facilitate interactive, hands‑on workshops to reinforce learning and build user confidence
• Gather and analyze client feedback to refine training content and improve the learning experience
• Partner with cross‑functional teams to ensure training quality, accuracy, and consistency
• Identify and troubleshoot basic technical issues during training sessions
• Monitor client learning progress and provide follow‑up support to reinforce best practices
• Maintain up‑to‑date knowledge of product features, enhancements, and best practices

Client Trainer – Tax

• Develop and execute innovative marketing programs and events that drive demand and partner commitment
• Spearhead outbound activities that expand market share
• Architect an effective, end-to-end content strategy
• Serve as a best-practice advisor and change agent
• Establish, measure and interpret KPIs
• Collaborate with Product Marketing, Sales, Business Analysts and others to align with the go-to-market strategy
• Own development of demand and partner co-marketing plans
• Execute and oversee execution of associated deliverables including thematic expansion across channels and formats
• Validate efficacy of leads-to-closed/won processes and measurement; improve as needed
• Create, localize and/or customize content based on audience, segment, purpose and inclusive of discoverability enablement

Senior Marketing Specialist, CP & ESG Corporate Tax

• Own the growth agenda for EMEA, focusing on new business acquisition, customer and partner expansion, and revenue acceleration.
• Act as a sales strategist, setting ambitious targets and ensuring the execution of go-to-market plans across all product lines.
• Foster a strong sales culture that values accountability, innovation, and customer centricity, while driving results.
• Invest in customer relationships, securing ongoing revenue and customer satisfaction.
• Build and maintain relationships with C-suite stakeholders, particularly CFOs and CIOs, to position CCH Tagetik as a trusted advisor and solution leader.
• Actively participate in strategic sales engagements, providing executive leadership to secure key deals and drive confidence with customers.
• Focus on revenue growth both from the existing customer base as well as new logos.
• Deliver on GTM plans specific to region of responsibility.
• Serve as an instigator and innovator, challenging the status quo and driving creative solutions to capture market opportunities.
• Identify and capitalize on growth opportunities by developing and executing a scalable strategy for the region.