Wells Fargo

Associate

• Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement
• Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals
• Support everyday banking needs, including new account openings, service requests, and credit applications
• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards
• Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs
• Deliver accurate, compliant service while exercising sound judgement within defined risk controls
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Associate Personal Banker

Backend Engineer

• Lead moderately complex initiatives and deliverables within technical domain environments
• Contribute to large scale planning of strategies
• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
• Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Lead projects and act as an escalation point, provide guidance and direction to less experienced staff

Senior Software Engineer – Full Stack, .Net Core, UI, React/Angular JS

Customer Support

• Support Branch Product Support and seek ways to improve processes within established procedures
• Support branch employees and internal business partners by delivering exceptional internal customer experience while taking inbound calls
• Provide expertise, resources, and procedural support to internal partners, enabling them to make recommendations on products and services that best align to the customer's needs
• Perform moderately complex customer support tasks to include consumer branch policy and procedure review with a focus on accuracy and risk mitigation
• Establish, develop, and maintain positive business relationships with internal partners
• Deliver first contact resolution for critical transactions that may include wire transactions, fiduciary account and owner creation/maintenance, official bank check reviews, and special account questions and maintenance
• Proactively provide feedback to time sensitive requests related to outages, issues, and updates
• Provides recommendations and information needed to update policies and procedures.

Branch Product Support Representative

Banker

• Provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and temporarily filling open positions as needed
• Adapt quickly to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards
• Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement
• Lead discovery driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals
• Support everyday banking needs, including account openings, service requests, and credit applications
• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards
• Demonstrate comfort using and adopting digital tools and technologies to enhance customer experience and support evolving banking needs
• Deliver accurate, compliant service while exercising sound judgment within defined risk controls
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Roving Personal Banker

• Lead or participate in building and maintaining effective relationships with existing clients within their products or functional area, including sharing relevant information with coverage partners
• Review and analyze moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors
• Independently review and analyze moderately complex client portfolios or partner with senior peers on more complex portfolios for key issues related to cash flow, liquidity, leverage, working capital, debt coverage, collateral and enterprise value analysis, and repayment sources, including for use in periodic reviews as well as interim underwriting memoranda
• Partner with coverage teams within the context of individual deals and client relationships to understand clients’ businesses, strategic objectives, operational priorities, and financial positions to identify and execute on opportunities for modifications, renewals, and refinancings
• Perform regular portfolio reviews to manage risk and lead problem loan resolutions, where applicable
• Collaborate and consult with peers and functional partners to resolve client servicing requests and inquiries related to their product
• Independently resolve moderately complex situations while developing a sound understanding of policies, procedures, and compliance requirements to meet business objectives and partner with senior peers for more complex issues
• Partner with product management functional partners to provide feedback on evolving market needs to enable the innovation, design, and delivery of credit solutions more effectively
• Contribute to large-scale planning related to a given product and/or specialty’s business objectives
• Serve as a mentor for lower level staff

Specialty Industry Lending Relationship Associate

Infrastructure Engineer

• Lead or participate in high level technical concepts spanning technology and business
• Develop specifications for complex infrastructure systems, design and test solutions
• Contribute to the testing of business, application and technical infrastructure requirements
• Drive solutions to reduce recovery
• Review and analyze solutions for cloud security, secrets management and key rotations
• Design, code, test, debug and document programs using Agile development practices
• Design complex system upgrades
• Resolve troublesome trends as they develop
• Develop a long-range plan designed to resolve problems and prevent them from recurring
• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Lead Platform Infrastructure Engineer

• Proactively acquire new affluent consumer and business customers while deepening existing relationships through strategic outreach, referrals, and pre-planned customer appointments
• Lead discovery‑driven conversations to understand customer goals and deliver tailored banking and credit strategies that strengthen relationships, increase retention, and drive balanced growth across deposits, lending, and investments
• Serve as the primary financial partner delivering comprehensive, multi‑product guidance and ongoing reviews across life stages and evolving financial needs
• Partner with a team of professionals across Wealth, Home Lending, and Business Banking to deliver integrated solutions by coordinating warm introductions, setting clear expectations, and taking personal ownership to convert qualified opportunities into closed outcomes
• Champion digital adoption by educating customers on self-service and mobile banking options to elevate satisfaction, engagement, and service efficiency
• Serve as an active member of the branch team by advising colleagues on relationship development and the management of complex client needs
• Demonstrate risk excellence through accurate documentation, sound judgment, timely issue escalation, and adherence to policies and regulations to support strong control outcomes

Senior Premier Banker

• Provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and temporarily filling open positions as needed
• Adapt quickly to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards
• Build lasting customer relationships through proactive, meaningful conversations that support financial well‑being and deepen engagement
• Lead discovery driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals
• Support everyday banking needs, including account openings, service requests, and credit applications
• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards
• Demonstrate comfort using and adopting digital tools and technologies to enhance customer experience and support evolving banking needs
• Deliver accurate, compliant service while exercising sound judgment within defined risk controls
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Bilingual

• Provide personalized banking support across multiple branch locations
• Adapt quickly to new branch environments, teams, and customer needs
• Build lasting customer relationships through proactive, meaningful conversations
• Lead discovery driven conversations to understand customer needs
• Drive branch growth by identifying opportunities and promoting solutions
• Support everyday banking needs, including account openings and service requests
• Perform cash handling and teller line activities
• Demonstrate comfort using and adopting digital tools
• Collaborate with branch teammates

Bilingual Spanish Associate Personal Banker – Roving

Insurance

• Lead and perform complex platform assurance assessments across IT General Controls (ITGC), platform engineering controls, and supporting technology services
• Conduct hands-on control testing and evaluation for emerging technology including cloud (GCP, AWS, and Azure), private cloud, IAM, CI/CD, data platforms, databases, and container platforms
• Identify and assess Consumer/Producer requirements and evaluate their implementation across enabling technologies and system-of-record governance
• Analyze evidence, document findings, assess platform risk posture, and identify technology risks related to access, configuration, deployment pipelines, data protection, and operational resilience
• Support issue lifecycle activities including root cause analysis, remediation plan review, control design improvement, evidence validation, and support remediation
• Contribute to thematic analysis across assessment outputs, threat modeling, Red Team exercises, and audit reviews
• Assist with maintaining and maturing the platform control framework across Cloud, IAM, CI/CD, Data Management, and PAM domains
• Support governance routines, audit readiness, regulatory documentation, senior reporting packages, assessment artifacts, testing documentation, and risk summaries for leadership and committees
• Build effective relationships across Technology and Control Management to drive consistent risk management practices
• Stay current on emerging technology trends, cloud control models, and regulatory expectations impacting financial institutions
• Provide guidance and mentorship to junior assessors and team members

Lead Control Management Officer – Platform Assurance

• Provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and temporarily filling open positions as needed
• Adapt quickly to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards
• Build lasting customer relationships through proactive, meaningful conversations that support financial well‑being and deepen engagement
• Lead discovery driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals
• Support everyday banking needs, including account openings, service requests, and credit applications
• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards
• Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs
• Deliver accurate, compliant service while exercising sound judgment within defined risk controls
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Advisor

• Partner with Relationship Managers and external Centers of Influence to acquire, grow and retain relationships by creating best-in-class customer experiences for Business Banking customers to support lending needs
• Demonstrate expertise in credit analysis and underwriting for complex business clients, including the ability to assess financial statements, cash flow, collateral, and risk factors in coordination with credit partners, and present recommendations to clients
• Generate new business from existing or independently sourced new client relationships and work in close partnership with Relationship Managers to enable acquisition of the full client relationship
• Proactively provide feedback and present ideas for improving or implementing processes and tools
• Manage the sale of products or services within a specified district, territory or lending vertical
• Select and develop referral sources, leads and contacts and participate in trade shows and sales events, as required
• Provide management with appropriate and timely reporting and communications regarding lead generation, new transactions, forecast changes, market conditions and competitive issues
• Ensure that all transactions from origination through close of deal are processed completely, accurately, in accordance with quality customer service standards and turn-times

Senior Business Lending Advisor

• Evaluate end-to-end credit card customer journeys to identify “moments that matter,” friction points, and experience gaps
• Apply structured customer journey mapping methodologies to assess and prioritize improvement opportunities
• Diagnose root causes using multiple data sources, including: Customer feedback (VOC) NPS, CSAT, and OSAT metrics Complaint data and call drivers Digital behavior and operational performance data
• Translate insights into prioritized CX initiatives aligned to enterprise strategy and customer needs
• Develop clear, data-backed business cases, including KPIs, assumptions, risks, and expected value realization
• Define and track success metrics and measurement frameworks for CX initiatives
• Partner cross-functionally to influence execution and drive alignment on priorities and tradeoffs
• Present insights and recommendations to senior leaders with clarity, confidence, and strong executive presence
• Act as a thought leader in CX, shaping journey roadmaps and helping mature journey intelligence capabilities

Lead Product Manager, Customer Experience – Journey Intelligence

Manager

• Lead and manage a tenured credit approval team supporting Emerging Middle Market and Middle Market portfolios, with accountability for credit decision quality, consistency, and timeliness.
• Manage and oversee credit approval activity, including new originations, renewals, modifications, and ongoing portfolio actions, ensuring alignment with policy and risk appetite.
• Partner directly with Market Sales Leaders and Relationship Managers to provide proactive credit guidance, support client solutions, and enable responsible growth.
• Actively participate in complex credit transactions and serve as an escalation point for high-impact or complex deal.
• Drive execution discipline and process consistency, including adoption of credit tools (e.g., AI Credit Memo / Copilot) and continuous process improvement.
• Identify and implement opportunities for process improvement and risk control enhancements, strengthening underwriting rigor and operational efficiency.
• Provide oversight of portfolio trends and emerging risks, ensuring strong adherence to risk rating, monitoring, and watchlist practices.
• Collaborate with Independent Risk Management and senior stakeholders to ensure alignment on credit strategy, risk appetite, and regulatory expectations.
• Determine strategy and priorities for the team to meet complex business objectives across a multi-market region.
• Manage allocation of people and resources, ensuring effective coverage and scalable support for the East Region.
• Promote a high level of team engagement, accountability, and performance, while driving a culture of strong execution and continuous improvement.
• Develop and coach talent, building a high-performing team of credit approvers and future leaders.
• Support ongoing transformation initiatives, including centralized credit model evolution and technology enablement.

Market Credit Leader Manager – Centralized Credit Team

Medical Director

• Serve in a lead banker coverage capacity for major not-for-profit healthcare issuers nationwide
• Coordinate coverage efforts and effectively partner with regionally focused teams within Public Finance and Relationship Managers in Commercial Banking
• Develop new business opportunities, manage client relationships, and create customized solutions for complex situations
• Originate and execute finance transactions as the managing underwriter in the municipal securities sector, which can include derivatives or advisory assignments
• Develop and maintain significant depth and tenure of relationships with not-for-profit healthcare issuers
• Be recognized as an acknowledged expert in their field and be able to build upon a network of influence among municipal market professionals including chief financial officers, bond lawyers, credit providers, financial advisors, rating agencies, and key industry vendors (such as public accounting firms)
• Demonstrate the ability to work effectively with teammates, within the framework of the strategic alliance, to accomplish annual and long-term business objectives
• Represent MPG within the company, and externally in support of specific municipal finance business

Associate Personal Banker

Senior Software Engineer – Full Stack, .Net Core, UI, React/Angular JS

Branch Product Support Representative

Roving Personal Banker

Specialty Industry Lending Relationship Associate

Lead Platform Infrastructure Engineer

Senior Premier Banker

Roving Personal Banker

Bilingual Spanish Associate Personal Banker – Roving

Lead Control Management Officer – Platform Assurance

Roving Personal Banker

Senior Business Lending Advisor

Lead Product Manager, Customer Experience – Journey Intelligence

Market Credit Leader Manager – Centralized Credit Team

Executive Director, Healthcare Public Finance